7,258,491 hotelsin 60 categories
5-Star Hotels with Indoor Pool in Cozumel
10 HOTELS IN COZUMELRanking can be influenced by the commissions we receive.
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Ideal for romantic getaways and family vacation alike, this eco-friendly hotel in Tulum provides everything guests might need for the most relaxing and luxurious stay.
Summary of reviews
Jashita Hotel offers a luxurious, secluded and peaceful beach location, making it an incredible travel experience for guests seeking relaxation and paradise-like surroundings. Exceptional food served at the hotel's restaurant, breath-taking views and well-appointed rooms with stunning designs and spaciousness are just a few of the impressive features. The hotel staff is applauded for their kindness and exceptional hospitality and the pools and grounds are fabulous. Additionally, the hotel offers a private beach that guests describe as calm, peaceful and perfect for disconnecting. Though the room can be bare at times and a few have noise issues, guests consider Jashita Hotel an amazing and luxurious five-star experience. It's the perfect romantic retreat with customized services and attention to detail, making it a must-visit destination.
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Pool
Infinity Pool
Indoor Pool
Rooftop Pool
Children's Pool
Panoramic View Pool
Outdoor Pool
5 Star
Beachfront
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Summary of reviews
Hotel Xcaret Mexico All Parks All Fun Inclusive is a luxurious 5-star resort that offers exceptional facilities and services. The location is perfect, surrounded by nature and with easy access to the parks. The breakfast experience is exceptional with fresh and delicious food from all of the hotel's restaurants. The dinner experience received mixed reviews, but the diverse food options available at all the restaurants were praised. The rooms received mixed reviews with some finding them stunning and well-equipped, while others experienced issues with cleanliness or noise. However, the hotel staff were described as helpful and responsive. The pool area is a definite highlight of the resort with many pools and beautiful natural touches. The hotel is family-friendly with plenty of activities for families with young children. Despite the lack of an ocean beach suitable for swimming, the stunning views and access to several artificial beaches make up for it. Overall, Hotel Xcaret Mexico All Parks All Fun Inclusive is a superb, exceptional and perfect place to vacation with guests describing it as the best hotel they've ever stayed at.
Categories
5 Star
Pool
Indoor Pool
Outdoor Pool
Luxury
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Categories
5 Star
Pool
Indoor Pool
Golf
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This all-inclusive resort features luxurious accommodation in spacious and modern suites, exquisite dining options, 24-hour room service and a wide variety of water sports and activities, providing a space filled with fun and relaxation for all guests.
Summary of reviews
Cozumel Palace-All Inclusive is a top-rated hotel that offers exceptional value for an all-inclusive package. Although it's an older hotel undergoing renovations, guests were impressed with the spacious, clean and modern rooms that provided great sea views. The hotel's restaurant and infrastructure also received high ratings. But what really stands out is the exceptional service provided by the friendly and helpful staff with special praise for individuals such as Hanna, Joel, Maria and Bryan. Although there were some negative comments regarding sales tactics and staff bias, the overwhelming majority of reviews highlight the outstanding service provided by the staff. Overall, guests were truly impressed by their experience at Cozumel Palace-All Inclusive and many plan on returning to this top hotel.
Categories
5 Star
Pool
Indoor Pool
Pool Swim Up Bar
Outdoor Pool
Luxury
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Categories
5 Star
Pool
Heated Pool
Indoor Pool
Children's Pool
Outdoor Pool
Luxury
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Summary of reviews
Casa Malca is a luxurious and stylish boutique hotel located on Tulum Beach, offering stunning beachfront views and top-notch facilities. Guests praise the hotel's exceptional cleanliness, friendly and helpful staff and delicious breakfast and dinner offerings. The rooms are described as massive, comfortable and well-decorated with high-quality bedding and contemporary art. The hotel's beach is hailed as the cleanest on the strip and the pool and multiple restaurants are well-maintained and beautiful. Despite occasional maintenance issues, guests appreciate the effort put into keeping the place clean and orderly. Overall, Casa Malca offers an exceptional quality of accommodation perfect for those seeking an artful and impressive stay. The hotel is considered a must-visit for those looking for a luxurious and stylish hotel experience with many guests claiming they would return multiple times without hesitation.
Categories
5 Star
Pool
Indoor Pool
Outdoor Pool
Yoga
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Summary of reviews
'O' Tulum Boutique Hotel - Adults Only' is a serene and idyllic retreat that offers guests an exclusive, adults-only experience on the tranquil coast of Tulum. The hotel is nestled away from the bustling tourist areas and offers picturesque ocean views, catering to those seeking peace, privacy, and a romantic escape. The location, while somewhat remote and reached via a challenging dirt road, provides a perfect setting for relaxation, complete with near-exclusive beaches and a nearby cenote for added adventure.
Guests consistently praise the hotel's inviting ambiance, supported by an exceptional staff known for their friendliness, attentiveness, and professionalism. Key staff members like Nuria, Cynthia, and Christian go above and beyond to ensure a memorable stay. The team’s dedication is reflected in the seamless hospitality, from the reception to the restaurant and housekeeping services.
Dining at 'O' Tulum is notable, particularly for the breakfast, which, despite a limited menu, impresses with fresh, made-to-order, and flavorful Mexican dishes. While the dinner menu may come across as limited and somewhat pricey, it delivers delicious offerings that include standout seafood and Mexican specialties, complemented by the excellent cocktails.
The hotel's accommodations are commended for their spaciousness, comfort, and stunning ocean views. Rooms come equipped with private pools or swim-up access, adding to the luxury experience. The decor and room amenities facilitate restful stays, though some minor issues like humidity can occur.
With several pools on the property, including a breathtaking rooftop infinity pool, guests have multiple options for relaxation amidst beautiful sea views. Although there are occasional maintenance concerns, especially around cleanliness, these are overshadowed by the overall appeal of the escape provided by the hotel's serene environment.
Aimed at providing a perfect spot for couples or honeymooners, this intimate 12-room hotel emphasizes seclusion and tranquility, making it an ideal setting for anniversaries and romantic getaways. Special touches like room upgrades and complimentary dinners for honeymooning guests enhance the romance. Despite some variability in reviews concerning Wi-Fi and five-star status, 'O' Tulum delivers a favored, quiet retreat ideal for those looking to unwind and reconnect.
Guests consistently praise the hotel's inviting ambiance, supported by an exceptional staff known for their friendliness, attentiveness, and professionalism. Key staff members like Nuria, Cynthia, and Christian go above and beyond to ensure a memorable stay. The team’s dedication is reflected in the seamless hospitality, from the reception to the restaurant and housekeeping services.
Dining at 'O' Tulum is notable, particularly for the breakfast, which, despite a limited menu, impresses with fresh, made-to-order, and flavorful Mexican dishes. While the dinner menu may come across as limited and somewhat pricey, it delivers delicious offerings that include standout seafood and Mexican specialties, complemented by the excellent cocktails.
The hotel's accommodations are commended for their spaciousness, comfort, and stunning ocean views. Rooms come equipped with private pools or swim-up access, adding to the luxury experience. The decor and room amenities facilitate restful stays, though some minor issues like humidity can occur.
With several pools on the property, including a breathtaking rooftop infinity pool, guests have multiple options for relaxation amidst beautiful sea views. Although there are occasional maintenance concerns, especially around cleanliness, these are overshadowed by the overall appeal of the escape provided by the hotel's serene environment.
Aimed at providing a perfect spot for couples or honeymooners, this intimate 12-room hotel emphasizes seclusion and tranquility, making it an ideal setting for anniversaries and romantic getaways. Special touches like room upgrades and complimentary dinners for honeymooning guests enhance the romance. Despite some variability in reviews concerning Wi-Fi and five-star status, 'O' Tulum delivers a favored, quiet retreat ideal for those looking to unwind and reconnect.
Categories
5 Star
Pool
Indoor Pool
Outdoor Pool
Luxury
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Summary of reviews
Casa TICUL Hotel Boutique - 5Th Ave stands out as a centrally located gem in the heart of Playa del Carmen. Its enviable position on the bustling 5th Avenue offers guests easy access to beautiful beaches, numerous shops and diverse restaurants, making it an excellent base for exploring the city. Despite its central location, the hotel manages to maintain a relatively peaceful atmosphere, striking a balance between relaxation and vibrant city life.
The hotel features clean and comfortable rooms, many of which are spacious and well-decorated, contributing to a pleasant and welcoming ambiance. Guests particularly appreciate the professional and attentive service provided by the reception staff. Cleanliness within the rooms is generally well-maintained, although common areas could benefit from more consistent upkeep.
The hotel's rooftop breakfast area is a hit with many guests, who enjoy the simple yet tasty offerings in a beautiful setting. However, the breakfast menu could use more variety and better service consistency, as some reviews indicate frustrations with limited options and occasional quality issues.
Staff at Casa TICUL Hotel Boutique receive high praise for their friendliness and helpfulness, significantly enhancing the overall guest experience. Individual staff members are often mentioned by name, reflecting their exceptional service and personal care.
While the pool facilities are appreciated by some, there are frequent mentions of maintenance issues and cleanliness concerns. The pool area appears to be in need of more consistent cleaning and upkeep.
Internet connectivity is another area that could use improvement with many guests reporting unstable or poor WiFi performance, which can be a drawback for those needing reliable internet access.
For beachgoers, the hotel's proximity to several stunning beaches is a major highlight. The convenience of short walks to the shoreline, along with the added benefit of promotions at nearby beach clubs, enhances the beach experience.
Families traveling with children find the hotel largely welcoming, though some logistical challenges such as the lack of an elevator and the deep pool can pose difficulties. Despite these minor inconveniences, the overall family-friendly environment and spacious accommodations are appreciated.
Finally, for those interested in nightlife, the hotel's location provides easy access to a variety of bars, restaurants and nightclubs, making it an ideal choice for those looking to enjoy Playa del Carmen's vibrant social scene.
In summary, Casa TICUL Hotel Boutique - 5Th Ave offers an excellent combination of location, service and comfort, making it a popular choice for visitors seeking to experience the best of Playa del Carmen, though certain areas like pool maintenance and WiFi stability could benefit from further attention.
The hotel features clean and comfortable rooms, many of which are spacious and well-decorated, contributing to a pleasant and welcoming ambiance. Guests particularly appreciate the professional and attentive service provided by the reception staff. Cleanliness within the rooms is generally well-maintained, although common areas could benefit from more consistent upkeep.
The hotel's rooftop breakfast area is a hit with many guests, who enjoy the simple yet tasty offerings in a beautiful setting. However, the breakfast menu could use more variety and better service consistency, as some reviews indicate frustrations with limited options and occasional quality issues.
Staff at Casa TICUL Hotel Boutique receive high praise for their friendliness and helpfulness, significantly enhancing the overall guest experience. Individual staff members are often mentioned by name, reflecting their exceptional service and personal care.
While the pool facilities are appreciated by some, there are frequent mentions of maintenance issues and cleanliness concerns. The pool area appears to be in need of more consistent cleaning and upkeep.
Internet connectivity is another area that could use improvement with many guests reporting unstable or poor WiFi performance, which can be a drawback for those needing reliable internet access.
For beachgoers, the hotel's proximity to several stunning beaches is a major highlight. The convenience of short walks to the shoreline, along with the added benefit of promotions at nearby beach clubs, enhances the beach experience.
Families traveling with children find the hotel largely welcoming, though some logistical challenges such as the lack of an elevator and the deep pool can pose difficulties. Despite these minor inconveniences, the overall family-friendly environment and spacious accommodations are appreciated.
Finally, for those interested in nightlife, the hotel's location provides easy access to a variety of bars, restaurants and nightclubs, making it an ideal choice for those looking to enjoy Playa del Carmen's vibrant social scene.
In summary, Casa TICUL Hotel Boutique - 5Th Ave offers an excellent combination of location, service and comfort, making it a popular choice for visitors seeking to experience the best of Playa del Carmen, though certain areas like pool maintenance and WiFi stability could benefit from further attention.
Categories
5 Star
Pool
Indoor Pool
Outdoor Pool
Beach
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Summary of reviews
AKBAL Playa - Beach Zone is lauded for its outstanding location, attracting guests with its close proximity to the beach and the vibrant 5th Avenue, rich with shops, restaurants, and cafes. This strategic location allows easy access to Pelicanos Beach and places guests conveniently near supermarkets and services, making it an ideal spot for those interested in exploring Playa del Carmen by foot. Although slightly tucked away on a side street, the hotel provides a peaceful retreat without being far from the city's lively areas, offering notable value for money.
The hotel staff receives high praise for their exceptional service, particularly Jesús, who is frequently acknowledged for his quick, responsive, and attentive nature. Guests appreciate the friendly demeanor, constant communication, and readiness to assist, significantly enhancing the hospitality experience.
However, the hotel's rooms and cleanliness present challenges. While some rooms are noted for being spacious and equipped with useful amenities like kitchens and minibars, there are consistent concerns about cleanliness and maintenance. Guests report issues such as mold, musty smells, and worn-out furnishings, with the bathrooms requiring urgent attention due to dirt and unpleasant odors. Despite some clean and comfortable rooms, these experiences are often overshadowed by reports of neglect.
The Wi-Fi experience is mixed, generally meeting guests' basic needs, yet showing inconsistency and occasional slowness. The pool area, small but cozy, offers a pleasant ambiance for relaxation, although some cleanliness and maintenance improvements could enhance its appeal. Access to nearby shopping adds convenience.
The beach is easily accessible within a short walk, though some distances may be slightly underestimated. The hotel boasts the added benefit of a beach club, despite a misleading claim of private beach access.
Overall, while AKBAL Playa offers a promising location and commendable service, its potential is marred by significant maintenance and cleanliness issues, particularly regarding room conditions and bedding comfort, which could benefit from attention and improvement.
The hotel staff receives high praise for their exceptional service, particularly Jesús, who is frequently acknowledged for his quick, responsive, and attentive nature. Guests appreciate the friendly demeanor, constant communication, and readiness to assist, significantly enhancing the hospitality experience.
However, the hotel's rooms and cleanliness present challenges. While some rooms are noted for being spacious and equipped with useful amenities like kitchens and minibars, there are consistent concerns about cleanliness and maintenance. Guests report issues such as mold, musty smells, and worn-out furnishings, with the bathrooms requiring urgent attention due to dirt and unpleasant odors. Despite some clean and comfortable rooms, these experiences are often overshadowed by reports of neglect.
The Wi-Fi experience is mixed, generally meeting guests' basic needs, yet showing inconsistency and occasional slowness. The pool area, small but cozy, offers a pleasant ambiance for relaxation, although some cleanliness and maintenance improvements could enhance its appeal. Access to nearby shopping adds convenience.
The beach is easily accessible within a short walk, though some distances may be slightly underestimated. The hotel boasts the added benefit of a beach club, despite a misleading claim of private beach access.
Overall, while AKBAL Playa offers a promising location and commendable service, its potential is marred by significant maintenance and cleanliness issues, particularly regarding room conditions and bedding comfort, which could benefit from attention and improvement.
Categories
5 Star
Pool
Indoor Pool
Outdoor Pool
Beach
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Categories
5 Star
Pool
Indoor Pool
Outdoor Pool
Boutique-Style
Categories
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