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Summary of reviewsThe Crans Ambassador hotel is a fantastic choice for those looking for a luxurious escape to the Swiss Alps. The location is stunning with breathtaking views of the mountains and easy access to the ski lifts. The hotel's exceptional service is consistently praised by guests with friendly and helpful staff across all areas of the hotel. The spa facilities are outstanding with a large swimming pool and relaxing spa and the dining options are varied and delicious. While some guests had mixed reviews about the breakfast and dinner options, the overall standard of the hotel is exceptional. The rooms are well-maintained and comfortable, although some guests found them a bit small. The hotel's cleanliness is highly commended with immaculate and faultless standards. Overall, the Crans Ambassador provides true luxury in the mountains with top-notch amenities and high-quality service. Show more
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Luxury Hotel
A legendary 5-star hotel with a stylish design, featuring a spa with a panoramic indoor pool, a terrace with a fireplace, and fine dining, offering a location with excellent access to the slopes.
Hotel near Golf Courses
This prominent hotel in Crans-Montana is situated in the heart of the region's golf offerings, providing guests with direct access to the surrounding golf courses and amenities at Golf Club Crans-sur-Sierre.
Hotel near Ski Resorts
This hotel is well-placed for accessing ski areas and provides good amenities. It is a solid option for those wanting a ski-focused vacation.
Hotel for Honeymoon
The Crans Ambassador offers modern luxury with stunning views and a range of amenities. Its spa, multiple restaurants, and stylish design create a comfortable and romantic environment.
Hotel with Spa
The hotel boasts a 1300 m² spa area, including a 17m heated indoor pool with panoramic views of the Alps, a hammam, sauna, fitness room, and relaxation area. It offers a range of treatments and features a Spa Suite for couples.
Family Friendly Hotel
The hotel features a Kids Room open from 8 a.m. to 11 p.m. with free access for children aged 3 and over. Babysitting services can be arranged through the concierge. This hotel ensures that even the youngest guests have a memorable and enjoyable stay.
Dog Friendly Hotel
This hotel allows pets with a non-refundable fee; pet-sitting services are available for an additional cost. The maximum weight for pets is 20 kg, and large-sized pets are allowed.
Hotel with Swimming Pool
The Crans Ambassador is a well-regarded hotel with a strong emphasis on guest experience. It is listed as one of the top hotels with a pool in Crans-Montana.
Heated Pool Indoor Pool
Business Hotel
The Crans Ambassador features a modular 80 m² meeting room with views of the Swiss Alps. It offers tailor-made service and organization, a conference room, two restaurants, a banqueting area, a cocktail bar, and a terrace for events. The hotel also provides opportunities for outdoor activities and team building.
Hotel with Parking
A luxury hotel in a popular resort area, Crans Ambassador is expected to provide excellent parking facilities. Guests can rely on convenient and potentially covered parking options.
EV charging stations
Accessible Hotel
Wheelchair-accessible rooms are available at this hotel. Guests can also benefit from complimentary self-parking and valet parking.
Hotel with Gym
The Crans Ambassador provides a well-equipped gym and fitness area for its guests. The facilities are modern and suitable for a range of workout routines.
Hotel for Yoga
Crans Ambassador provides a luxurious and relaxing environment for yoga and wellness. The hotel's spa facilities and stunning views enhance the yoga experience, promoting overall well-being. Its location in Crans-Montana offers access to nature and tranquility, perfect for meditation and mindfulness.
Hotel with EV Charging Stations
Located in Crans-Montana, this 5-star hotel provides EV charging stations, combining luxury with convenience for electric vehicle owners. It is a high-end accommodation option with modern amenities.
5-Star Hotel
This luxury hotel in the Swiss Alps offers sublime mountain views and a contemporary chalet design. It features comfortable rooms with private terraces, a heated pool, and luxury spa treatments, providing a relaxing and immersive experience.
Hotel with Indoor Pool
The stylish Crans Ambassador features a spa area with indoor pool and panoramic views, a terrace with fireplace and a restaurant.
Hotel with Heated Pool
The Spa 360° at this hotel includes a 16-meter heated indoor pool that provides stunning views of the surrounding mountains. This pool is a central feature of the hotel's extensive 1300 m² wellness area.
Boutique-style Hotel
Romantic Hotel
Room Types
Deluxe Double Room with Mountain ViewThese rooms offer panoramic views of the Alps both from their terraces and the centrally situated bathrooms. They have a size of around 28 m². The closet in the anteroom has plenty of storage space, a Nespresso coffee machine, a safe and a mini-bar. Additional amenities include a 42" TV and free WiFi
Interconnected rooms are available as well.
Bath or shower upon availability
Premium Double Room with Mountain ViewThese spacious rooms are 30 to 40 m² in size and come with a big double bed or twin beds and a big bathroom. The toilet is separate from the bathroom and the rooms have a terrace with panoramic mountain views. The closet in the anteroom has plenty of storage space, a Nespresso coffee machine, a safe and a minibar. Additional amenities include a 42" TV and free WiFi
A baby bed or an extra bed for a child is available in these rooms. Interconnected rooms are available as well.
Bath or shower upon availability
Superior Single Room with Forest ViewThese small rooms offer a terrace overlooking the forest, a Nespresso coffee machine, a safe, a minibar, and a 42-inch flat-screen TV. Free WiFi is available. A cosy double bed of 140cm
Suite with forest viewSpacious suites with a separate living room and a forest-view terrace. They come with a double bed and a sofa bed for to 2 children. The toilet is separate from the bathroom. The closet in the anteroom has plenty of storage space, a Nespresso coffee machine, a safe and a minibar. Additional amenities include a 42" TV and free WiFi
Deluxe Junior SuiteThis suite comes with a private bathroom with a shower or a bathtub, a flat-screen TV with cable channels, and a terrace. It also features a view of the surrounding mountains, a minibar and a Nespresso coffee machine.
Suite with Mountain ViewThese luxurious and large suites offer panoramic views of the Alps and 4 spaces: a bedroom, a walk-in closet, a bathroom and a living room. They are 60 m² in size and come with a big double bed. The toilet is separate from the bathroom. The closet in the anteroom has plenty of storage space, a Nespresso coffee machine, a safe and a minibar. Additional amenities include a 42" TV and free WiFi
Extra beds for 2 children up to 15 years are available on request.
Executive Suite with Mountain ViewThis suite comes with a walk-in closet, a private bathroom with a shower and a bathtub, 2 separate toilets, 2 flat-screen TVs with cable channels, and a terrace with a view of the surrounding mountains and outdoor furniture. It also features a minibar, a safe and a Nespresso coffee machine.
Deluxe Double Room with Forest ViewThese small rooms with forest-view terraces are 22 to 30 m² in size. The closet in the anteroom has plenty of storage space, a Nespresso coffee machine, a safe and a mini-bar. Additional amenities include a 42" TV and free WiFi. A cosy double bed of 140cm
Superior Suite with Mountain ViewThis suite comes with a walk-in closet, a private bathroom with a shower and a bathtub, 2 separate toilets, 2 flat-screen TVs with cable channels, and a terrace with a view of the surrounding mountains and outdoor furniture. It also features a minibar, a safe and a Nespresso coffee machine.
Guest Reviews
9.0
Excellent
Location
If you're looking for a hotel with a fantastic location, look no further than Crans Ambassador. While it may be a little bit away from the town center, the hotel offers a great shuttle service that more than makes up for it. The scenery around the hotel is simply stunning - it's like living in a painting! Guests absolutely loved the location and the spectacular views of the Alps. Crans is a beautiful place to visit with fantastic mountain walks and great skiing opportunities. Although the mountain view may not be as good on lower floors, the location of the hotel is perfect - right next to the ski lift! Guests raved about the amazing views of the mountains from the hotel and the fact that it's so close to the gondola which takes you to the slopes. Overall, the hotel's location is perfect and the shuttle and proximity to the ski lifts make it a great choice for those who want to be in the heart of the action.
Breakfast
If you're looking for a hotel with a good breakfast selection, Crans Ambassador might be just the place for you! The breakfast has received mixed reviews with some guests feeling that the options were limited or not up to a 5-star standard. However, many others praised the breakfast, describing it as delicious, excellent, top-notch and varied with a great view to enjoy. Some guests specifically mentioned the hotel's gym and spa facilities as an added bonus to enjoy before breakfast. While there were some mixed reviews, it seems like breakfast is overall a solid choice at Crans Ambassador.
Dinner
Guests at Crans Ambassador have raved about their dining experiences with multiple restaurants providing a range of excellent meal options. The Valais region Tomato and mushroom fondue in particular was highly recommended. The hotel also offers world-class vegan dishes and good quality ingredients. While some guests had issues with service and portion sizes, many praised the delicious food at all three restaurants. One standout was La Muna, which was described as excellent. However, a few guests were disappointed with the quality and preparation of some dishes with one guest stating that they had to send back a burger, a Caesar salad was inedible and the steaks came with soy milk instead of soy sauce. Despite these issues, many guests enjoyed a fantastic dining experience at Crans Ambassador.
Rooms
The rooms at Crans Ambassador have received mixed reviews from guests with some commenting on their small size and odd layout. However, many guests have praised the comfort and cleanliness of their rooms, as well as the spaciousness of some. Some guests have also had issues with balcony privacy and room temperature. The bathrooms have generally received positive feedback for their size and amenities. Upgrades to rooms with mountain views have been recommended by some guests. Design and decor have been praised as well with guests stating that the rooms were tastefully decorated. While some guests have mentioned carpeting throughout as not ideal for a ski resort, the overall comfort and soundproofing of the rooms have been commended. A few guests have reported issues with unpleasant odors or overall room quality, but these seem to be exceptions rather than the norm.
Cleanliness
The Crans Ambassador hotel is highly praised for its cleanliness with many guests complimenting the extreme cleanliness of the rooms from arrival to departure. The hotel is also well equipped and the staff are friendly and attentive to guests' needs. Although some guests have noted some minor issues such as dusty floors and hair under shower seats, overall the cleanliness is described as immaculate and faultless. Some guests have also mentioned the provision of Covid kits, however, some reviews note that they were not replenished daily in the rooms. Despite some isolated incidents of unqualified staff and unpleasant smells in some rooms, the hotel provides an exceptional standard of cleanliness that is highly recommended by guests.
Staff
Guests of the Crans Ambassador hotel have consistently praised the staff for their exceptional level of service. The concierge team, shuttle service and ski room attendants were particularly noted as being friendly and proactive. The restaurant and reception staff were also commended for their attentiveness and kindness. The hotel staff's professionalism and efficiency were highlighted across all areas of the hotel, ranging from valet parking to the spa. Guests described the staff as "exceptional," "helpful," "attentive," and "friendly." There were several comments about the welcoming atmosphere and courteousness of the staff, who went above and beyond to ensure a pleasant stay for guests. Despite a few isolated incidents, the majority of guests found the staff to be knowledgeable, efficient and accommodating. Overall, guests consistently praised the Crans Ambassador staff for creating a warm and welcoming environment.
Spa
The Crans Ambassador hotel boasts an exceptional spa that guests love! The pool and spa facilities are particularly noteworthy with the large swimming pool and relaxing spa being popular among guests. The sauna and Hammam are particularly fabulous with organized booking ensuring a crowd-free and private experience. The gym is great and the terrace is a lovely addition. Guests also rave about the exceptional massages and high-quality spa services. Although some guests mention children in the pool area, overall the spa is very good and the facilities are spacious and of high quality. If you're looking for a hotel with an outstanding spa, the Crans Ambassador is a great choice!
Pool
The Crans Ambassador hotel boasts a fantastic swimming pool with stunning mountain views. Guests raved about the size of the pool and the overall pool area which also includes a gym and spa. The bar on the terrace is outstanding and guests enjoyed relaxing with hot wine and crêpes. While the pool area can become crowded with small children, overall it's a beautiful area with great views. Some guests noted that the indoor pool was a bit chilly, but still enjoyable. The spa is also worth mentioning with a lovely indoor pool and breathtaking views of the mountains. The only downside some guests mentioned was the lack of a promised whirlpool. Despite this, the swimming pool facilities received high marks from most guests.
Ski
The Crans Ambassador hotel is the perfect destination for ski enthusiasts. The location is unbeatable with the ski lift right next to the hotel. Guests praise the sports shop staff for their helpfulness and proximity to the hotel, as well as the stunning views from both the bedrooms and the restaurant. The hotel is ideally situated for skiing and allows for easy access to the slopes without the need for a car. Although one negative review mentions poor service at the ski room, many others praise the hotel's ski service, including heated boots and a nearby sports shop. Overall, guests appreciate the convenience and accessibility the hotel offers for a relaxing ski vacation.
5 Star
If you're looking for a perfect escape to the Swiss Alps, be sure to check out the Crans Ambassador. Guests rave about the exceptional service they received, from welcoming staff to delicious food made with quality ingredients. The facilities and overall standard met the five-star rating with superb rooms that were well-maintained and comfortable, although some guests found the rooms a bit small. Unfortunately, the ski room and ski service didn't meet the usual standards expected of a five-star hotel. Despite this, the hotel's friendly and helpful personnel made up for it. While some guests found breakfast and other services a bit underwhelming and not quite up to five-star expectations, the Crans Ambassador did not disappoint overall.
Luxury
The Crans Ambassador hotel provides true luxury in the mountains with fabulous facilities and exceptional service. Guests rave about the modern and beautiful rooms, delicious dining options and amazing staff, all of which are worthy of a 5-star rating. From top-notch amenities to high-quality service, every aspect of the hotel exceeds expectations. While some guests express slight disappointment, the majority agree that the Crans Ambassador offers an exceptional and luxurious experience.
Yes, Crans Ambassador has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Crans Ambassador.
Yes, Crans Ambassador welcomes dogs.
Yes, parking facilities are available at Crans Ambassador.