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Summary of reviewsGrand Hôtel du Parc in Crans-Montana receives high praise for its exceptional location, offering guests a tranquil retreat with scenic views of the mountains, forest and nearby pond. Its proximity to the main city center, pedestrian trails and major attractions like the cable car make it both a convenient and serene choice.
The breakfast experience at the hotel is well-regarded, featuring a varied and quality buffet that includes local cheeses, fresh fruits and personalized omelets. The friendly staff further enhances this enjoyable start to the day.
Rooms at Grand Hôtel du Parc are appreciated for their cleanliness, spaciousness and functionality. Many feature large balconies or terraces with breathtaking mountain views. Despite some dated decorations, guests find the rooms comfortable and well-maintained.
The hotel's cleanliness is consistently highlighted with both individual rooms and common areas being kept in spotless condition. The staff is often described as friendly, attentive and welcoming, contributing significantly to the overall positive experience. Individuals like Ryan, David and Mrs. Bonvin are specifically commended for their exceptional service.
The gym is adequate for basic fitness needs but lacks extensive spa amenities, which might disappoint those looking for a more comprehensive wellness experience. While some equipment issues are noted, the gym's proximity to pleasant lakeside exercise options is a positive aspect.
The beds are frequently praised for their comfort, ensuring guests enjoy a restful sleep. However, there are occasional mentions of discomfort, but these are in the minority.
Despite the positive aspects, the hotel's four-star rating is often questioned. Many guests believe it falls short of the expected standards with critiques focusing on the outdated decor and the overall condition of the hotel. As such, the Grand Hôtel du Parc is viewed by some as more of a three-star establishment, particularly given the price-performance ratio.
Overall, Grand Hôtel du Parc offers a nostalgic ambiance with remarkable views and comfortable amenities, making it a favored choice for those valuing location and tranquility. Show more
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Categories
Hotel near Golf Courses
Located in Crans-Montana, the name 'du Parc' could indicate a setting near parkland, which often includes or is adjacent to golf courses like those at Golf Club Crans-sur-Sierre, providing good access to local golf facilities.
Hotel for Honeymoon
Offering classic elegance and a serene ambiance, this hotel provides a comfortable and relaxing stay. Its beautiful surroundings and traditional charm make it a good option for a peaceful honeymoon.
Hotel with Spa
The Spa Mélina offers a pool equipped with massage jets and counter-current swimming, a jacuzzi that accommodates up to 6 people, and a sauna. In-room massages can also be arranged.
Family Friendly Hotel
The Grand Hôtel du Parc in Crans-Montana provides a luxurious option for families with access to various amenities and activities. The hotel's facilities cater to both relaxation and recreation.
Business Hotel
Located in Crans-Montana, this hotel provides a traditional hotel experience with well-maintained grounds. It is suitable for business travelers looking for a comfortable and convenient stay.
Hotel with Gym
Offers gym facilities for its guests.
Hotel near Ski Resorts
Dog Friendly Hotel
4-Star Hotel
Room Types
Double Room NorthOverlooking the Bernese Alps (north-facing).
Double Room SouthOverlooking the Valais Alps (south-facing).
Double Room with Panoramic ViewThe spacious double room offers a minibar, a seating area, a balcony with lake views as well as a private bathroom boasting a bath or a shower. The unit has 2 beds.
Grand Deluxe Double RoomA seating area with a flat-screen TV, a desk, a balcony and a private bathroom are provided in this spacious double room. The unit offers 1 bed.
Deluxe Two-Bedroom SuiteThis south-facing suite features a balcony with views of the Valais mountains and comes with a seating area, a flat-screen cable TV, radio, telephone, and a bathroom with shower and hairdryer.
Junior Suite with BalconyProviding free toiletries and bathrobes, this suite includes a private bathroom with a hairdryer. The suite features carpeted floors and provides a minibar, a seating area and a safe deposit box. The unit offers 1 bed.
Guest Reviews
7.6
Good
Location
Nestled in the heart of Crans-Montana, the Grand Hôtel du Parc boasts an exceptional location that is highly praised by its guests. With a scenic view of the pond, mountains and forest, the hotel provides a tranquil retreat while being conveniently close to major attractions like the cable car and the main city center. Guests appreciate the peacefulness of its setting, away from the nuisances yet centrally located with easy access to pedestrian trails. The hotel's stunning balconies offer grandiose panoramic views, making it a prime spot for admiring the surrounding natural beauty. The historic charm of the property is complemented by its ample parking and proximity to key facilities, making it a prime choice for visitors seeking both convenience and serenity.
Breakfast
Grand Hôtel du Parc delivers a satisfying breakfast experience for its guests, marked by variety and quality. The breakfast buffet is frequently praised for its comprehensive selection, featuring a delightful array of local cheeses, fresh fruits, cereals, cold cuts and personalized omelets and eggs prepared by a chef. Several reviews highlight the delicious Valaisan bread and the abundant offerings that contribute to a hearty start to the day.
Guests appreciate the taste, describing the breakfast as excellent, very good and delicious. The presence of friendly staff also enhances the overall breakfast experience. While a few comments mention a chilly breakfast room and limited choices, the majority view is that the hotel provides a good, varied and full breakfast. Overall, Grand Hôtel du Parc ensures a pleasant and fulfilling morning meal.
Rooms
The reviews of Grand Hôtel du Parc paint a picture of a charming, old-fashioned establishment with several noteworthy qualities. Guests repeatedly mention the spacious and well-arranged rooms, highlighting their comfort and the general cleanliness. Many rooms offer large balconies or terraces that provide stunning views of the surrounding mountains, enhancing the overall experience.
Despite the slightly dated decoration and retro style, the rooms are described as very functional with guests appreciating the simple but comfortable furniture. Other amenities such as the large bathrooms and mini fridges contribute to the overall convenience. Soundproofing is also noted to be effective, ensuring a peaceful stay.
Several guests appreciated specific rooms like room 101 for its generous size, while the south-facing rooms are praised for their magnificent views. The available parking spaces are roomy, adding to the ease of access and convenience for travelers.
Overall, the Grand Hôtel du Parc offers a nostalgic ambiance with spacious, well-maintained and comfortable rooms, making up for any minor dated touches with sheer size and breathtaking views.
Beds
At the Grand Hôtel du Parc, guests frequently comment on the quality of the beds, often highlighting their comfort. Words like comfortable, super comfortable and top-notch bedding recur in reviews, indicating a consistent positive experience. Many found the beds to be comfy and good, contributing to a restful stay. While there are occasional mentions of discomfort, the majority of feedback emphasizes a high standard of comfort for the hotel's bedding. Overall, the beds at Grand Hôtel du Parc are generally praised for providing a good night's sleep.
Cleanliness
Grand Hôtel du Parc is praised for its impeccable cleanliness with guests frequently noting the spotless conditions upon entering their rooms. Visitors consistently highlight the super clean environment, exceeding their expectations. The impeccable cleanliness extends beyond individual rooms to the bathrooms and common areas. The hotel maintains a tranquil and tidy atmosphere that leaves a lasting positive impression on its guests.
Staff
The staff at 'Grand Hôtel du Parc' have been consistently praised across numerous reviews for their warm and welcoming demeanor. Guests have described the team as friendly, attentive and always willing to help. Individuals like Ryan, David and Mrs. Bonvin have received specific commendations for their exceptional service and kindness. The overall atmosphere created by the staff is often noted as being both motherly and comfortable, contributing to a pleasant and accommodating experience for guests.
However, there have been occasional mentions of unprofessionalism and the absence of reception service, suggesting that there may be room for improvement in consistency. Despite these few drawbacks, the majority of the feedback highlights the staff's incredible efficiency, politeness and friendliness, making the stay at 'Grand Hôtel du Parc' largely enjoyable for its visitors.
Gym
The gym at the Grand Hôtel du Parc offers a decent exercise experience, enhanced by its proximity to enjoyable lakeside exercise options. Guests can find a small and functional gym on the premises, simplifying fitness routines during their stay. However, the gym's amenities seem somewhat limited with mentions of an absent sauna and a broken Turkish steam bath. The sauna facilities available are described as limited, which might be a factor for those specifically seeking extensive spa services. Additionally, the hairdryer provided has been flagged as weak and broken. Despite these issues, the hotel still provides a manageable fitness room and nearby tennis facilities, though some guests hint at these being slightly neglected.
4 Star
The Grand Hôtel du Parc has received varied feedback regarding its four-star rating with many guests expressing that it falls short of their expectations. Common critiques highlight that the hotel feels more akin to a three-star establishment rather than a four-star one. Numerous reviews have pointed out that the price-performance ratio is disappointing, suggesting that the facilities and services provided do not justify the four-star designation. Guests have noted that the decor and overall condition of the hotel are outdated and in need of renovation. Overall, while labeled a four-star hotel, many reviews suggest the Grand Hôtel du Parc does not fully meet the standards typically associated with such a rating.
No, Grand Hôtel du Parc doesn't have any pool.
Yes, a spa is available at Grand Hôtel du Parc.
Yes, Grand Hôtel du Parc welcomes dogs.
No, parking facilities aren't available at Grand Hôtel du Parc.