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Summary of reviewsThe Old Inn receives widespread acclaim for providing a serene and charming retreat in a beautiful rural village, making it an ideal escape for relaxation and exploration. Its prime location offers scenic views and easy access to Crawfordsburn Country Park and Helen’s Bay railway station, facilitating convenient travel to Belfast. Guests also appreciate the ample parking and its quaint old-world charm, which is enhanced under new management.
The breakfast experience at The Old Inn is highly praised for its quality and variety with guests enjoying an extensive buffet of continental and hot options, particularly the tasty sausages and fresh fruit. Staff attention during breakfast enhances the positive experience, despite a few occasional remarks about the cooked breakfast or toast. Dinner offerings are similarly lauded with guests describing the food as superb and the staff as friendly and helpful. Although there were minor concerns regarding portion sizes or cost, the overall dining experience remains memorable and delightful.
The rooms at The Old Inn are celebrated for their unique and tasteful vintage decor, high-quality furnishings and modern amenities like mini fridges with complimentary drinks. Comfort is a strong point with many guests highlighting the very comfortable beds and the clean, inviting atmosphere. Some rooms stand out with luxurious features such as free-standing copper bathtubs. While a few guests noted issues with room temperature, the overall sentiment toward the accommodations is overwhelmingly positive.
Cleanliness is another strong suit for The Old Inn with guests frequently noting the spotless environment and well-maintained facilities. The hotel's recent renovations were appreciated, adding to the clean and appealing atmosphere.
The staff at The Old Inn consistently receive glowing reviews for their friendly, courteous and exceptionally helpful service. Guests felt warmly welcomed and well-cared for throughout their stay with personalized attention contributing to memorable experiences. Specific mentions of staff members, such as the manager Alison, underline the personal and dedicated service that sets The Old Inn apart.
In summary, The Old Inn excels in providing a clean, comfortable and charming stay with excellent food and exceptional staff service, making it a highly recommended destination for travelers seeking a delightful and relaxing retreat.
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