Holiday Inn London Gatwick - Worth by IHG
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Summary of reviewsHoliday Inn London Gatwick - Worth by IHG, delivers a quintessential four-star experience with remarkable cleanliness, comfort and functionality, securing its spot as a popular transit accommodation near Gatwick Airport. The hotel's prime location is a standout feature with its proximity to the airport making travel highly convenient while offering a peaceful and quiet retreat away from the hustle and bustle. Its closeness to the M23 motorway further enhances ease of access, although the absence of nearby shops or direct public transport necessitates car or taxi travel.
Guests frequently commend the spacious, modern and immaculate rooms, which boast comfortable beds and recent refurbishments that add a stylish flair. The accommodative environment provides perfect sleeping conditions aided by the quiet ambiance, although minor concerns such as soundproofing and temperature control occasionally arise.
Dining experiences at the hotel receive favorable reviews with the breakfast buffet often described as exceptional, featuring a wide variety of high-quality options and an organized, clean dining area. Staff, notably individuals like Sarah, are praised for their attentiveness. Dinner experiences reflect similar sentiments with the restaurant and bar areas providing delicious, well-cooked meals and fantastic service, although some guests find the prices on the higher side and the menu somewhat limited.
The impeccable cleanliness extends throughout the property, from the spotless rooms to the well-maintained public areas and dining spaces, ensuring a comfortable and reassuring stay. Families find the hotel particularly accommodating with spacious family rooms and thoughtful amenities that cater to children, such as Playzones and child-friendly dining options.
The staff at Holiday Inn London Gatwick - Worth continuously receive high praise for their professionalism, friendliness and efficiency, contributing significantly to the overall positive guest experience. However, consistency in guest interactions at the reception could see some improvement according to a few mixed reviews.
WiFi services present a more mixed picture, praised for its speed and being free, yet critiqued for inconsistent signal strength and unconventional access methods. Parking is another area of contention; while the availability and valet service are appreciated, the parking fee is often deemed steep with some guests feeling it should be included in the stay.
In essence, Holiday Inn London Gatwick - Worth by IHG, offers a reliable and enjoyable stay, delivering on cleanliness, comfort and quality service, making it an excellent choice for travelers needing convenient airport access and a restful environment.
Categories
Guests frequently commend the spacious, modern and immaculate rooms, which boast comfortable beds and recent refurbishments that add a stylish flair. The accommodative environment provides perfect sleeping conditions aided by the quiet ambiance, although minor concerns such as soundproofing and temperature control occasionally arise.
Dining experiences at the hotel receive favorable reviews with the breakfast buffet often described as exceptional, featuring a wide variety of high-quality options and an organized, clean dining area. Staff, notably individuals like Sarah, are praised for their attentiveness. Dinner experiences reflect similar sentiments with the restaurant and bar areas providing delicious, well-cooked meals and fantastic service, although some guests find the prices on the higher side and the menu somewhat limited.
The impeccable cleanliness extends throughout the property, from the spotless rooms to the well-maintained public areas and dining spaces, ensuring a comfortable and reassuring stay. Families find the hotel particularly accommodating with spacious family rooms and thoughtful amenities that cater to children, such as Playzones and child-friendly dining options.
The staff at Holiday Inn London Gatwick - Worth continuously receive high praise for their professionalism, friendliness and efficiency, contributing significantly to the overall positive guest experience. However, consistency in guest interactions at the reception could see some improvement according to a few mixed reviews.
WiFi services present a more mixed picture, praised for its speed and being free, yet critiqued for inconsistent signal strength and unconventional access methods. Parking is another area of contention; while the availability and valet service are appreciated, the parking fee is often deemed steep with some guests feeling it should be included in the stay.
In essence, Holiday Inn London Gatwick - Worth by IHG, offers a reliable and enjoyable stay, delivering on cleanliness, comfort and quality service, making it an excellent choice for travelers needing convenient airport access and a restful environment.
Hotel with Free Wi-Fi
This Holiday Inn offers free Wi-Fi, making it convenient for travelers needing to stay connected near Gatwick Airport.
Business Hotel
This Holiday Inn provides standard business amenities, including meeting rooms and services, suitable for travelers needing access to Gatwick Airport. It offers a functional environment for short business trips.
Hotel with Parking
This hotel offers parking facilities.
EV charging stations
Accessible Hotel
Holiday Inn London Gatwick - Worth has six DDA approved accessible rooms specially adapted for wheelchair users. These rooms feature emergency cords, lowered wardrobe rails, and spacious bathrooms with wheelchair access and roll-in showers. The hotel offers accessible parking with designated spaces and ramp access to the property, bar, lounge, leisure facilities, and restaurant.
Hotel with EV Charging Stations
This hotel offers a significant number of EV charging points, with a total of 16 Pod Point chargers available, including 4 rapid 75kW DC chargers and 12 at 7kW.
4-Star Hotel
The Holiday Inn underwent a £9 million refurbishment and extension project, improving the reception, bedrooms, bar, and restaurant. It offers clean rooms and is situated in the heart of Crawley near a train station, making it ideal for travelers seeking comfort and accessibility.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Guest Reviews
Holiday Inn London Gatwick - Worth by IHG, receives praise for its prime location near Gatwick Airport, making it highly convenient for travelers. It's only a short 10 to 15 minute drive to the airport, including key terminals and parking facilities. The hotel's proximity to the M23 motorway adds to its ease of access, although some guests noted occasional noise when windows are open.
The location strikes a balance between convenience and tranquility, being close enough to the airport for easy transfers while maintaining a quiet, clean environment. This seclusion offers privacy but may feel remote due to the lack of nearby shops or public transport, necessitating travel by car or taxi.
Despite not being the closest option to Gatwick Airport, the hotel's setting is appreciated for its peaceful ambiance. With spacious rooms and modern amenities, it provides good value for money, especially given its airport convenience. Suitable for layovers, early flights or last-minute bookings, this hotel suits those looking for a quiet stay with easy airport access.
The breakfast experience at Holiday Inn London Gatwick - Worth by IHG, receives largely positive reviews. Many guests highlight the ample variety and delicious quality of the food, labeling it as one of the best buffet-style breakfasts they have enjoyed. The range includes both hot and cold options, continental choices and even some delightful extras like watermelon.
Staff service, particularly individuals like Sarah, is frequently praised for being attentive and helpful. The breakfast area is noted for being clean and well-organized, creating a pleasant dining environment. Food quality is described as very good to excellent with some guests appreciating the well-cooked and fresh offerings.
However, a recurring criticism is the cost, which many find to be on the expensive side with specific mentions of prices around £14-£16.50 per person. Additionally, a few reviews indicate that some items, like the bacon and sausages, could be improved and there were occasional mentions of cold or soggy food. Despite these minor issues, the overall sentiment towards the breakfast is highly favorable with descriptors like lovely, fantastic and exceptional used frequently.
Guests at the Holiday Inn London Gatwick - Worth by IHG, have shared a range of opinions regarding the dining experience at the hotel. The majority of reviews highlight the restaurant and bar area as superb and lovely, noting the high quality and great variety of the food offered. Diners have described the food as fantastic, well-cooked with plenty of choices and the breakfast as particularly good. Guests have enjoyed the evening meals, often mentioning specific dishes such as excellent fish and chips and piping hot, delicious food.
The restaurant staff receives frequent praise for being attentive, professional and friendly, which has greatly enhanced the dining experience for many guests. However, some reviews note that the service can occasionally be slow and that the young staff might benefit from additional training.
Price appears to be a common concern with several guests describing the food and drink as expensive. A number of reviews mention that the menu is somewhat limited and that room service choices are particularly restricted. There are mixed feelings about the value for money with some guests finding the meals overpriced, despite acknowledging the quality.
While many guests have had positive dining experiences, others have pointed out issues with the food temperature and presentation. Instances of cold or undercooked food, such as a disappointing pizza or raw pork chop, have been reported.
Overall, the restaurant at Holiday Inn London Gatwick - Worth offers good quality food in a pleasant atmosphere with excellent staff, though it might be on the pricier side and could benefit from a more extensive menu.
The rooms at Holiday Inn London Gatwick - Worth by IHG, receive generally positive feedback from guests. They describe the rooms as spacious, modern and immaculately clean with comfortable beds and well-maintained, fresh decor. Several guests highlighted the recent refurbishments that have given the rooms a new, stylish look. The accommodation is often praised for its ample space, quiet ambiance and the convenience of modern amenities. Additionally, the rooms provide adequate space for hanging clothes and storing suitcases, enhancing their functionality for travelers.
However, a few guests mentioned minor drawbacks such as a lack of soundproofing, occasional noise and some rooms requiring a slight update. Issues with temperature control and lack of USB charging points were also noted. Despite these few concerns, the overall consensus is that the hotel offers a pleasant stay with clean, comfortable and well-equipped rooms, making it a reliable choice for visitors.
The beds at the Holiday Inn London Gatwick - Worth by IHG, received significant praise from guests for their comfort. Multiple reviews describe the beds as very comfortable, cozy and even "super comfy," ensuring a restful sleep. Guests frequently complimented the comfortable bedding and pillows. The rooms are noted to be spacious and modern, adding to the overall comfort with additional remarks highlighting the quiet ambiance, which greatly contributes to a good night's rest.
Despite the overwhelming positivity, there are a few mentions of discomfort with specific bedding options like sofa beds and extra beds. Some guests found the sofa beds hard and a few reported issues with lumpy or firm mattresses and pillows. There were also occasional notes about specific beds being too small or slippery, but these instances seemed less frequent.
In summary, most guests found the beds to be a standout feature during their stay, widely appreciated for their comfort and contributing to a pleasant and restful experience at the hotel.
The Holiday Inn London Gatwick - Worth by IHG, garners consistent praise for its cleanliness from guests. Reviews frequently highlight the hotel's immaculate condition with numerous mentions of spotless rooms and well-maintained facilities. The entire property is described as clean, tidy and modern with specific references to the cleanliness of bathrooms and public areas. Guests appreciate the comfortable surroundings and the newly refurbished, modern look of the hotel. The cleanliness extends to communal spaces like the restaurant, which is also noted for being spotless. While there were occasional minor concerns, the overwhelming sentiment is one of impressive cleanliness, contributing to a comfortable stay.
The staff at Holiday Inn London Gatwick - Worth by IHG, received high praise from guests for their professionalism and friendliness. Many reviews highlighted the helpful and accommodating nature of both the reception and restaurant staff. Comments frequently noted that the team was attentive and efficient with several guests mentioning that the staff went above and beyond to ensure a pleasant stay.
The night manager was particularly commended for being knowledgeable and supportive. Guests also appreciated prompt services like the provision of additional pillows. The bar staff were described as engaging and polite, contributing to an overall positive dining experience.
However, there were some mixed reviews regarding the consistency of the reception team. While many found them to be welcoming and informative, a few guests experienced less warm and even abrupt interactions during check-in. Despite these occasional hiccups, the overall sentiment remained positive with guests repeatedly acknowledging the excellent customer service and the pleasant demeanor of the staff.
The hotel's environment appeared to be bolstered by the cheerful and polite nature of the staff, significantly enhancing guests' overall experience during their stay.
The guest reviews for the WiFi at 'Holiday Inn London Gatwick - Worth by IHG' present a mixed experience. Many guests praised the high-quality connection, noting that internet access was both good and fast, which is essential for business travelers and leisure guests alike. Free WiFi is a noteworthy feature, adding convenience without an extra charge.
However, several guests reported significant issues. WiFi signal strength appeared to be inconsistent with some parts of the hotel lacking coverage entirely. Additionally, some guests were frustrated by having to switch on the TV to access the WiFi, which is an unconventional and cumbersome requirement. Reports of erratic service and spotty connections indicate that the reliability could improve.
Basic amenities such as USB ports were found to be non-functional for some and there were limited plug sockets, complicating the charging of devices. Furthermore, a lack of clear information regarding the WiFi code added to the confusion.
In summary, while the hotel offers complimentary and sometimes fast internet access, the overall reliability and ease of use could be enhanced to ensure a more consistently positive experience for guests.
The parking situation at Holiday Inn London Gatwick - Worth by IHG, elicits mixed feelings from guests. On the positive side, many have noted the availability of ample and easy parking, making the process hassle-free. The hotel offers on-site parking and guests have valued the convenience of valet services provided. Additionally, the location of the parking relative to the airport has been considered reasonable for the price.
However, a common point of contention is the parking fee of £12.50 per night, which many guests have referred to as expensive or steep. Some have noted the limited parking spaces and poorly lit car park, adding to the inconvenience. There have also been suggestions that parking should be included in the hotel stay price or at least offered at a discounted rate, especially for short-term stays. Despite the clear and helpful valet service, the extra cost for parking has been a recurring issue for many, sparking comments about the high parking charges and the additional expense not being clearly communicated. While the parking itself often meets guests' needs, the cost remains a significant drawback.
Holiday Inn London Gatwick - Worth stands out as a solid choice for families looking for comfortable accommodation in the area. With spacious family rooms and suites available, parents and kids alike can enjoy ample space, which makes stays more comfortable and less cramped. The hotel goes the extra mile by providing extra towels, kids utensils and other thoughtful amenities that make traveling with children smoother.
Families visiting friends and exploring the surrounding area will appreciate the quiet location, which ensures a peaceful night's sleep away from the bustling city noises. Although some have mentioned noise issues at night, the overall atmosphere is generally calm and comfortable.
For those dining on-site, the hotel caters well to small children, making mealtime an easier experience for parents. Additionally, the outdoor play area and the Playzone for kids have been hits among younger guests, providing them with a space to burn off energy and have fun.
The rooms are clean, well-presented and nicely decorated, striking a balance between comfort and functionality. With thoughtful touches like accommodating extra beds and offering rooms with two double beds suitable for parents and grandparents, the hotel demonstrates a clear commitment to family-friendly hospitality.
Overall, Holiday Inn London Gatwick - Worth is a good choice for family visits, providing the necessary amenities and spaces to ensure a pleasant stay for all ages.
Holiday Inn London Gatwick - Worth by IHG, stands out as a clean and modern establishment that delivers on the expectations of a four-star experience. Guests praise the hotel for its high standards, superb cleanliness and very good value for money. The rooms are described as spotlessly clean, comfortable and equipped with modern furniture, contributing to a calm and quiet ambiance that makes for perfect sleeping conditions.
The hotel has been newly refurbished, ensuring that the decor is simple yet elegant and the facilities are up to date. The establishment is noted for having top-notch facilities and impeccable service, creating an exceptional and perfect experience for its visitors. The professional and friendly staff further enhance the stay, attending to guest needs competently.
Although some reviews mention that the structure and services could be lacking for a four-star rating, the overall sentiment leans heavily towards a positive and satisfactory four-star hotel stay. The ambiance, amenities and service quality aptly reflect the upscale feel and hospitality typically associated with a four-star property.
In summary, Holiday Inn London Gatwick - Worth is an excellent choice for those seeking a modern, clean and comfortable hotel with reasonable rates, making it a superb option for both short stays and longer visits.
The Holiday Inn London Gatwick - Worth by IHG, stands out as a highly suitable choice for business travelers, thanks to its well-arranged facilities and a range of amenities specifically tailored for corporate needs. The hotel offers a variety of conference and meeting rooms, ideal for hosting business meetings with a business center on site that provides an appropriate ambiance for work. The desk in the room is noted to be convenient for working and the room itself is equipped with necessary functionalities, making it a practical choice for those on a business trip.
Despite some minor issues such as the absence of bedside sockets and occasional noisy water pipes, the overall experience for business travelers appears to be positive. The hotel is considered to offer good value with clean rooms and reliable room service contributing to the overall satisfaction. Corporate rates and the availability of excellent business amenities further enhance its appeal.
Overall, the hotel feels very business-oriented, providing a conducive environment for work while ensuring that essential services and facilities are readily accessible.
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Location
The location strikes a balance between convenience and tranquility, being close enough to the airport for easy transfers while maintaining a quiet, clean environment. This seclusion offers privacy but may feel remote due to the lack of nearby shops or public transport, necessitating travel by car or taxi.
Despite not being the closest option to Gatwick Airport, the hotel's setting is appreciated for its peaceful ambiance. With spacious rooms and modern amenities, it provides good value for money, especially given its airport convenience. Suitable for layovers, early flights or last-minute bookings, this hotel suits those looking for a quiet stay with easy airport access.
Breakfast
Staff service, particularly individuals like Sarah, is frequently praised for being attentive and helpful. The breakfast area is noted for being clean and well-organized, creating a pleasant dining environment. Food quality is described as very good to excellent with some guests appreciating the well-cooked and fresh offerings.
However, a recurring criticism is the cost, which many find to be on the expensive side with specific mentions of prices around £14-£16.50 per person. Additionally, a few reviews indicate that some items, like the bacon and sausages, could be improved and there were occasional mentions of cold or soggy food. Despite these minor issues, the overall sentiment towards the breakfast is highly favorable with descriptors like lovely, fantastic and exceptional used frequently.
Dinner
The restaurant staff receives frequent praise for being attentive, professional and friendly, which has greatly enhanced the dining experience for many guests. However, some reviews note that the service can occasionally be slow and that the young staff might benefit from additional training.
Price appears to be a common concern with several guests describing the food and drink as expensive. A number of reviews mention that the menu is somewhat limited and that room service choices are particularly restricted. There are mixed feelings about the value for money with some guests finding the meals overpriced, despite acknowledging the quality.
While many guests have had positive dining experiences, others have pointed out issues with the food temperature and presentation. Instances of cold or undercooked food, such as a disappointing pizza or raw pork chop, have been reported.
Overall, the restaurant at Holiday Inn London Gatwick - Worth offers good quality food in a pleasant atmosphere with excellent staff, though it might be on the pricier side and could benefit from a more extensive menu.
Rooms
However, a few guests mentioned minor drawbacks such as a lack of soundproofing, occasional noise and some rooms requiring a slight update. Issues with temperature control and lack of USB charging points were also noted. Despite these few concerns, the overall consensus is that the hotel offers a pleasant stay with clean, comfortable and well-equipped rooms, making it a reliable choice for visitors.
Beds
Despite the overwhelming positivity, there are a few mentions of discomfort with specific bedding options like sofa beds and extra beds. Some guests found the sofa beds hard and a few reported issues with lumpy or firm mattresses and pillows. There were also occasional notes about specific beds being too small or slippery, but these instances seemed less frequent.
In summary, most guests found the beds to be a standout feature during their stay, widely appreciated for their comfort and contributing to a pleasant and restful experience at the hotel.
Cleanliness
Staff
The night manager was particularly commended for being knowledgeable and supportive. Guests also appreciated prompt services like the provision of additional pillows. The bar staff were described as engaging and polite, contributing to an overall positive dining experience.
However, there were some mixed reviews regarding the consistency of the reception team. While many found them to be welcoming and informative, a few guests experienced less warm and even abrupt interactions during check-in. Despite these occasional hiccups, the overall sentiment remained positive with guests repeatedly acknowledging the excellent customer service and the pleasant demeanor of the staff.
The hotel's environment appeared to be bolstered by the cheerful and polite nature of the staff, significantly enhancing guests' overall experience during their stay.
Wi-Fi
However, several guests reported significant issues. WiFi signal strength appeared to be inconsistent with some parts of the hotel lacking coverage entirely. Additionally, some guests were frustrated by having to switch on the TV to access the WiFi, which is an unconventional and cumbersome requirement. Reports of erratic service and spotty connections indicate that the reliability could improve.
Basic amenities such as USB ports were found to be non-functional for some and there were limited plug sockets, complicating the charging of devices. Furthermore, a lack of clear information regarding the WiFi code added to the confusion.
In summary, while the hotel offers complimentary and sometimes fast internet access, the overall reliability and ease of use could be enhanced to ensure a more consistently positive experience for guests.
Parking
However, a common point of contention is the parking fee of £12.50 per night, which many guests have referred to as expensive or steep. Some have noted the limited parking spaces and poorly lit car park, adding to the inconvenience. There have also been suggestions that parking should be included in the hotel stay price or at least offered at a discounted rate, especially for short-term stays. Despite the clear and helpful valet service, the extra cost for parking has been a recurring issue for many, sparking comments about the high parking charges and the additional expense not being clearly communicated. While the parking itself often meets guests' needs, the cost remains a significant drawback.
Family
Families visiting friends and exploring the surrounding area will appreciate the quiet location, which ensures a peaceful night's sleep away from the bustling city noises. Although some have mentioned noise issues at night, the overall atmosphere is generally calm and comfortable.
For those dining on-site, the hotel caters well to small children, making mealtime an easier experience for parents. Additionally, the outdoor play area and the Playzone for kids have been hits among younger guests, providing them with a space to burn off energy and have fun.
The rooms are clean, well-presented and nicely decorated, striking a balance between comfort and functionality. With thoughtful touches like accommodating extra beds and offering rooms with two double beds suitable for parents and grandparents, the hotel demonstrates a clear commitment to family-friendly hospitality.
Overall, Holiday Inn London Gatwick - Worth is a good choice for family visits, providing the necessary amenities and spaces to ensure a pleasant stay for all ages.
4 Star
The hotel has been newly refurbished, ensuring that the decor is simple yet elegant and the facilities are up to date. The establishment is noted for having top-notch facilities and impeccable service, creating an exceptional and perfect experience for its visitors. The professional and friendly staff further enhance the stay, attending to guest needs competently.
Although some reviews mention that the structure and services could be lacking for a four-star rating, the overall sentiment leans heavily towards a positive and satisfactory four-star hotel stay. The ambiance, amenities and service quality aptly reflect the upscale feel and hospitality typically associated with a four-star property.
In summary, Holiday Inn London Gatwick - Worth is an excellent choice for those seeking a modern, clean and comfortable hotel with reasonable rates, making it a superb option for both short stays and longer visits.
Business
Despite some minor issues such as the absence of bedside sockets and occasional noisy water pipes, the overall experience for business travelers appears to be positive. The hotel is considered to offer good value with clean rooms and reliable room service contributing to the overall satisfaction. Corporate rates and the availability of excellent business amenities further enhance its appeal.
Overall, the hotel feels very business-oriented, providing a conducive environment for work while ensuring that essential services and facilities are readily accessible.
No, Holiday Inn London Gatwick - Worth by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn London Gatwick - Worth by IHG.
No, Holiday Inn London Gatwick - Worth by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn London Gatwick - Worth by IHG.
No, Holiday Inn London Gatwick - Worth by IHG doesn't have a gym.
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