Best Western Plus 1000 Islands Hotel & Suites, offers guests a highly positive experience characterized by excellent amenities and outstanding service. The location stands out for its convenience, being just off the 401 highway and close to various attractions such as the Thousand Islands boat tour and a golf course. This makes it an ideal base for exploring the region, enhanced by the peaceful ambiance despite its proximity to the main road.
Guests consistently praised the hotel's breakfast offerings as hearty, delicious and varied, featuring eggs, sausage, breakfast potatoes, fruits, cereals and a selection of juices. The breakfast buffet is well-maintained and generously stocked, although a few guests suggested extending the breakfast hours and adding more variety.
The rooms are highly regarded for their cleanliness, modern design and spaciousness. Visitors appreciate the updated amenities and the tranquil environment, making it suitable for both families and individual travelers. The inclusion of a complete breakfast in the room rate adds to the overall value, making the stay even more appealing.
Cleanliness is a notable strength of this hotel. Both the rooms and common areas are praised for their immaculate condition. The pool and sauna are also well-maintained, contributing to the hotel’s reputation as a clean and safe place to stay.
The staff at Holiday Inn Express Hotel & Suites 1000 Islands receive glowing reviews for their friendliness, helpfulness and attentiveness. Visitors often mention the excellent service provided, from reception to the breakfast area, emphasizing the welcoming atmosphere created by the team.
While the pool area receives mixed reviews with some noting the water temperature could be warmer and the pool size being somewhat small, it still provides a pleasant amenity for guests. Additionally, the ample and free parking on-site is highly appreciated, adding to the convenience of the stay.
The comfortable bedding and quality mattresses also enhance the guest experience, contributing to a restful night’s sleep. Despite the hotel being somewhat pricier than other options in the area, the clean environment, excellent room amenities and hearty breakfast options justify the cost for many visitors.
In summary, Holiday Inn Express Hotel & Suites 1000 Islands - Gananoque excels in offering a clean, comfortable and convenient stay, supported by exceptional staff and comprehensive amenities, making it a top choice for travelers visiting the Thousand Islands region.
Comfort Inn & Suites Thousand Islands Harbour District is centrally located, offering an ideal base for exploring Gananoque and the Thousand Islands. Guests appreciate its proximity to the waterfront, cruise docks, marinas and local attractions, while still maintaining a quiet and peaceful atmosphere. The picturesque setting, combined with nearby parks, beaches and nature trails, enhances the overall experience.
Breakfast at the hotel receives mixed reviews. Many guests commend the variety of options, including hot dishes, DIY waffles and a pancake machine and appreciate the friendly staff and organized buffet. However, some guests point out areas for improvement, such as the use of paper utensils, limited seating and a need for healthier options.
The hotel's dinner options benefit from its prime location near various restaurants and shops, adding to the dining convenience. Guests find the rooms generally spacious, clean and well-equipped with amenities like refrigerators, microwaves and coffee machines. The beds are frequently reported as comfortable, contributing to a restful night’s sleep. Some minor issues, such as occasional noise and dated furniture, are noted, but do not significantly detract from the overall positive experience.
Cleanliness stands out as a strong point with both rooms and common areas well-maintained and hygienic. While a few minor lapses in bathroom and carpet cleanliness are mentioned, these are exceptions rather than the rule.
The friendly and accommodating staff receive high praise for their helpfulness and professionalism, consistently enhancing guests' stay. The WiFi service, while generally good, has some variability in connection quality.
The indoor pool and sauna are highlights, described as clean, spacious and relaxing. However, the pool’s temperature can sometimes be inconsistent. Ample and convenient free parking adds to the overall guest satisfaction. The comfortable beds also contribute positively to the experience.
Overall, the hotel offers good value for its three-star rating, meeting the expectations for this category. Business travelers will find the amenities suitable for their needs with quiet rooms and reliable WiFi. The pet-friendly policy, while appreciated by pet owners, could benefit from some enhancements. Assistant overall, Comfort Inn & Suites Thousand Islands Harbour District presents itself as a comfortable and convenient choice for both leisure and business travelers.
Bonnie Castle Resort & Marina offers a blend of attractive features and areas for improvement, creating a mixed but generally favorable guest experience. The resort's location in Alexandria Bay is frequently praised, providing stunning river views, particularly of Boldt Castle, along with mesmerizing sunsets. This waterfront positioning offers easy access to local attractions, restaurants and bars, making it convenient for visitors. The scenic beauty and easy access to various activities contribute significantly to guest satisfaction.
Guest reviews highlight the resort's friendly and helpful staff, who consistently ensure a welcoming and accommodating environment. The front desk and marina staff receive particular commendation for their courteous and efficient service. Many guests also appreciate the resort's serene and picturesque atmosphere, as well as the cleanliness of some rooms and common areas.
However, the breakfast offerings at Bonnie Castle Resort & Marina receive mixed feedback. While guests appreciate the selection of cold breakfast items and the quality of brunch, many mention the absence of hot breakfast options and the lack of an included breakfast as areas needing improvement. The restaurant, although praised for its quality, is sometimes understaffed, resulting in limited menu availability.
The rooms at the resort present a varied experience. While guests enjoy the comfortable beds, clean towels and recent updates in some rooms, many note that the accommodations are dated and in need of refurbishment. Issues such as loud air conditioning, dampness and deteriorating bathrooms are common concerns. Despite these drawbacks, room cleanliness and features like waterfront views and jacuzzi tubs are positively highlighted.
Cleanliness throughout the property is another area where guest experiences differ. Some visitors find their rooms clean and well-maintained with comfortable beds and readily available hot water. Nevertheless, numerous reviews mention problems such as dirty rooms, moldy carpets, bugs and neglected public areas, indicating a need for better housekeeping and maintenance practices.
The resort's pools, both indoor and outdoor, receive generally positive remarks. Guests appreciate the cleanliness and pleasant ambiance of these facilities, although some find the outdoor pool location inconvenient and suggest extending pool hours. The comfortable and relaxing in-room jacuzzis also add to the positive experience for many guests, although maintenance and cleanliness issues are occasionally reported.
Overall, while Bonnie Castle Resort & Marina shines with its prime location, scenic beauty and friendly staff, it faces challenges related to outdated facilities, cleanliness and some service aspects. With attention to these areas, the resort has the potential to enhance the overall guest experience significantly.
Categories
Business
Pool
Heated Pool
Indoor Pool
Outdoor Pool
3 Star
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-5 out of 5 hotels in and around Crosby