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Summary of reviewsCrown Point Beach Hotel consistently receives praise for its stellar location, offering close proximity to key attractions, including the airport, Store Bay Beach and local amenities. The breathtaking views of the Caribbean waters add to its charm, making it an appealing choice for travelers. The convenient location is complemented by friendly staff and clean facilities, enhancing the overall guest experience.
Guests often enjoy their breakfast with many describing it as delicious and beyond expectations. However, there are notes on breakfast not being included in the room price, considered a bit pricey and with limited options. Service at breakfast could also be improved according to varied feedback.
Dinner options receive high marks for quality and taste with many finding the meals excellent and reasonably priced. The cozy atmosphere of the on-site restaurant and pool area adds to the dining experience, albeit with slight concerns about food temperature and ingredient availability.
Rooms are praised for cleanliness and some updated features with efficient towel service and daily cleaning. Nevertheless, there are frequent mentions of outdated facilities and furniture, small bathrooms and occasional musty odors. Efforts to maintain cleanliness are noted positively, although the rooms could benefit from refurbishment and modern touches.
Cleanliness across the hotel is generally well-regarded with rooms and surroundings maintained to high standards. Helpful cleaning staff contribute positively to this perception, though there are suggestions for more consistent pool maintenance and greater attention to detail.
Staff feedback is mixed but leans toward the positive with many guests describing them as friendly, kind and helpful. The cleaning staff in particular receive commendations for their politeness. However, some guests experienced less enthusiastic service and language barriers at times.
The pool is praised for its cleanliness and condition with most guests enjoying their experience despite some comments on its small size and restricted hours. A charming nearby beach provides an additional attractive feature.
Bed comfort at the hotel sees varied reviews; some find them acceptable while others describe them as too hard, firm and low to the ground. Upgrading the beds and pillows could enhance guest comfort significantly.
Overall, Crown Point Beach Hotel offers a commendable experience, especially in terms of location, dining and cleanliness with some room for improvement in service consistency and room facilities. Show more
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Categories
Hotel with Swimming Pool
Situated on landscaped grounds overlooking Store Bay Beach, this hotel offers a swimming pool and self-catering amenities. Each room has an ocean view.
Outdoor Pool
Hotel with Parking
Crown Point Beach Hotel offers a car park on site with free self-parking available. This provides guests with accessible and cost-effective parking directly at the hotel premises.
3-Star Hotel
Crown Point Beach Hotel provides a convenient location near the airport and beach. It offers essential amenities for a comfortable stay, making it suitable for short trips and beach getaways.
Hotel with Outdoor Pool
This beachfront hotel features an outdoor swimming pool, including a saltwater pool, with stunning views. Guests can enjoy the pool with a view and utilize the sun loungers.
Family Friendly Hotel
Business Hotel
Hotel with Tennis Courts
Room Types
Double or Twin Room with Sea ViewThe pool with a view is a top feature of this twin/double room. Meals can be prepared in the kitchenette, which has a refrigerator, kitchenware, a microwave and a toaster. The spacious twin/double room offers air conditioning, a wardrobe, a terrace with sea views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.
Standard Double or Twin Room with Sea ViewThis twin/double room's special feature is the pool with a view. In the well-equipped kitchenette, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The spacious twin/double room provides air conditioning, a wardrobe, a terrace with sea views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.
Family Room with Sea ViewThis family room's special feature is the pool with a view. The fully equipped kitchen features a refrigerator, kitchenware, an oven and a microwave. The spacious family room provides air conditioning, a seating area, a terrace with sea views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.
Guest Reviews
Location
Crown Point Beach Hotel boasts a stellar location, praised for its proximity to key attractions. Guests consistently highlight the hotel's prime spot, just a short walk from both the airport and the beautiful Caribbean beach. The convenience of being near Store Bay Beach, restaurants and local amenities adds to its appeal. The hotel's position offers breathtaking views of the crystal-clear waters and makes it easy to explore the surrounding area. With friendly staff, clean facilities and an on-site restaurant, it's a well-situated choice for travelers seeking ease and comfort, whether for a final night stay or an extended vacation.
Breakfast
Guests at Crown Point Beach Hotel have shared varied feedback about their breakfast experience. Many reviews highlight that the breakfast was great with phrases like "meals beyond expectations" and "breakfast was delicious" standing out. The taste and quality of the breakfast received praise and guests found the meals to be very nice and tasty.
However, there were some recurring concerns. Several guests mentioned that breakfast was not included in the room price and felt it should have been free considering the overall cost of their stay. The breakfast was described as a bit pricey and there were complaints about the lack of a dedicated breakfast restaurant at the hotel. Some guests were misled during booking regarding breakfast arrangements and were disappointed to find no breakfast included.
Service at breakfast received mixed reviews with some noting that it could be better and one mentioning a late breakfast one morning. A few guests felt the breakfast options were limited and could benefit from more variety.
Overall, while many guests enjoyed their breakfast, improvements could be made in terms of clarity around breakfast inclusion, service and variety of options.
Dinner
The dining experience at Crown Point Beach Hotel comes highly praised by its guests with many expressing satisfaction with the meals provided. The on-site restaurant is not only reasonably priced, but the food consistently receives high marks for quality and taste. Guests have found the restaurant and pool area to be cozy, creating a pleasant atmosphere for dining. Many affirmed that the dinners exceeded expectations, describing the meals as excellent and very tasty. Even though there were some isolated comments about the temperature of the food and the availability of certain ingredients, the overall impression remains positive. Guests frequently enjoyed their dinners at the hotel, appreciating both the food and the accompanying drinks.
Rooms
Crown Point Beach Hotel presents a mix of experiences regarding its rooms. Many guests appreciated the modern, very clean rooms and praised the excellent towel service. Daily cleaning consistently ensured a comfortable stay and some rooms were noted for being spacious and comfortable. However, the hotel seems to struggle with upkeep; multiple reviews mention that rooms and facilities are outdated and need refurbishment. Issues such as weak toilet flushing systems, extremely small bathrooms and occasional musty odors have been raised. Specific amenities, such as the cabanas, garnered positive mentions but were marred by the lack of hot water in some instances. Furniture in rooms is also considered a bit old-fashioned and TV options are limited. Despite these challenges, the hotel makes efforts to maintain cleanliness, which enhances the overall guest experience.
Beds
While the 'Crown Point Beach Hotel' offers several amenities, guest experiences with the beds have varied. Some have found the beds to be comfortable, but a significant number of reviews note that both the beds and pillows can be too hard or firm for their liking. There have also been mentions of the beds being too low to the ground and not very comfortable overall, suggesting that replacements might be beneficial. In summary, while a few guests appreciated the beds, many felt that improvements in the bedding could enhance the overall comfort of their stay.
Cleanliness
The Crown Point Beach Hotel has garnered positive feedback for its cleanliness with guests frequently noting that the rooms are modern, very clean and spotlessly maintained. The hotel environment is described as clean and tidy, extending to the surroundings of the property. Guests also appreciated the helpful and polite attitude of the cleaning staff. However, some areas for improvement were noted, such as the need for touch-ups in certain rooms and more consistent maintenance of the outdoor pool. Attention to detail could be improved, particularly with the cleaning crew's approach to guest privacy. Despite these minor issues, the overall cleanliness of the hotel remains commendable.
Staff
The staff at Crown Point Beach Hotel receive mixed feedback, but comments lean towards the positive side. Guests frequently describe them as friendly, kind and helpful with some staff going above and beyond in their hospitality. The cleaning staff, in particular, is noted for being extremely helpful, polite and attentive. Many visitors appreciate the accommodating nature of the team, especially at reception and dinner, where they're generally described as lovely.
However, there are areas for improvement. Some guests note encounters with rude or unhelpful behavior, particularly at the reception and bar. A number of reviews also mention a lack of enthusiasm and professionalism among certain staff members. The language barrier appears to be an issue for some with staff not always proficient in English. Despite these concerns, there are instances where staff did treat guests with respect and tried to fulfill their wishes. Overall with additional training and a boost in enthusiasm, the hotel staff have the potential to enhance their service significantly.
Pool
The pool at Crown Point Beach Hotel is frequently praised for its cleanliness and overall great condition. Visitors find it well-kept and nice, providing a pleasant experience for those who use it. The pool's small size, however, is noted as a drawback for such a large resort and guests have expressed a desire for extended hours, suggesting it opens earlier and closes later than the current 6 pm cutoff. While some guests mentioned a bad smell at times, most reviews highlight the positive aspects of the pool, complemented by access to a charming little beach nearby.
Yes, Crown Point Beach Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Crown Point Beach Hotel.
No, Crown Point Beach Hotel doesn't allow dogs.
Yes, parking facilities are available at Crown Point Beach Hotel.