Leonardo Hotel London Croydon
Hotel in Croydon
8.5
Very Good
From $87
From $87
Info Summary of reviewsLeonardo Hotel London Croydon enjoys a prime location that offers seamless connectivity to key transport links, including East Croydon train station, making it convenient for guests traveling from Gatwick Airport or exploring central London. The hotel's proximity to various shops, restaurants, cafes and local amenities such as the Whitgift Shopping Complex adds to its appeal, ensuring guests can easily access necessary services and leisurely activities nearby.

The hotel's breakfast generally receives high praise for its variety and quality, described as tasty and plentiful by many guests. The friendly and attentive breakfast staff contribute to a positive dining experience, although some guests noted minor areas for improvement, such as the variety of options and occasional replenishment issues.

Dinner at the hotel's restaurant sees mixed feedback; while many guests enjoy the tasty food, particularly the risotto and pizzas, some feel the menu lacks variety and find certain dishes disappointing. The atmosphere and staff in the restaurant could also use enhancements according to some reviews, but overall, the setting is considered nice by others.

Rooms at the Leonardo Hotel London Croydon are highly regarded for their cleanliness and comfort. Guests frequently highlight the modern decor, spaciousness and comfortable beds with housekeeping maintaining high standards. However, some noted issues like room temperature control and noise from neighboring rooms. Most visitors, however, find the accommodations pleasant and satisfactory.

The hotel’s cleanliness extends beyond guest rooms to common areas, creating a welcoming environment. Many guests appreciate the immaculate conditions and regular cleaning routines, making the establishment stand out for its hygiene standards.

Staff at Leonardo Hotel London Croydon are frequently described as friendly, helpful and professional, significantly enhancing the guest experience. The reception team, in particular, receives accolades for their warm and accommodating service, although there are occasional reports of unprofessional behavior from some staff members.

The free WiFi service generally performs well with fast and reliable connections praised by guests. However, there are sporadic reports of connectivity issues that sometimes affect the experience.

The hotel is also praised for being family-friendly, offering spacious family suites and interconnecting rooms that provide a comfortable stay for families with children. The welcoming atmosphere and helpful staff further enhance its appeal to family travelers.

For those interested in nightlife, the hotel's location is a bonus with numerous bars and pubs nearby. However, some guests mention occasional noise disruptions at night. The hotel bar receives positive feedback for its cozy atmosphere and good service.

Lastly, the hotel is commended for its accessibility with well-designed rooms and public areas for guests with mobility issues. The combination of a great location and thoughtful accommodations ensures a comfortable stay for all guests, including those with disabilities.

Overall, Leonardo Hotel London Croydon is a well-regarded choice for travelers seeking a convenient, clean and comfortable stay with excellent transport links and a welcoming staff.
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Hampton by Hilton London Croydon
Hotel in Croydon
9.0
Excellent
From $107
From $107
Info Summary of reviewsThe Hampton by Hilton London Croydon is celebrated by guests for its superior location, positioned near East Croydon station providing seamless access to central London and Gatwick Airport. Proximity to public transport, local attractions and amenities, combined with an accommodating car park, adds to its convenience, making it a strategic base for travelers.

Breakfast at the hotel stands out for its quality and variety with guests frequently describing it as delicious and plentiful. The inclusion of traditional English options and standout items like fresh waffles prepared by friendly staff like Manoj enhances the dining experience. While minor comments suggest more variety could be beneficial, the overall positive feedback underscores the satisfaction of many guests.

Dinner experiences are mostly positive with guests appreciating the reasonable prices and good food quality, especially the burgers. While some suggestions for more diverse options exist, the welcoming and attentive service, particularly from individuals like Manoj and Vikas, greatly enhances the dining atmosphere.

Though the rooms at Hampton by Hilton London Croydon are often seen as clean, modern and equipped with necessary amenities, they are noted to be quite small and occasionally exhibit signs of wear. Cleanliness is a major strength with daily housekeeping maintaining high hygiene standards.

The hotel staff receive widespread acclaim for their friendliness, helpfulness and professionalism, significantly contributing to the overall guest experience. Specific employees, such as Manoj and Garima, are frequently praised for their exceptional service.

Free WiFi at the hotel generally meets guest expectations with its good connectivity and reliability, although some isolated issues were reported. Families find the hotel particularly appealing due to its family-friendly amenities and welcoming atmosphere for children.

The local nightlife is vibrant with various options nearby, though some guests note the area feels deserted in the evenings. The beds receive mixed reviews; while many guests find them comfortable, issues with comfort levels and pillow quality have been mentioned.

Overall, the Hampton by Hilton London Croydon offers a comfortable and convenient stay with excellent service, particularly for solo travelers or couples, though families and larger groups might find the rooms somewhat cramped.
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Hilton London Croydon
Hotel in Croydon
8.4
Very Good
From $130
From $130
Info Summary of reviewsHilton London Croydon reviews exhibit primarily positive sentiments, highlighting a comfortable and contemporary stay experience.

The hotel's location is noted for its convenience, especially for travelers commuting from Gatwick Airport or into central London. Situated near various restaurants and shops, it offers easy access to dining and errands with ample parking for drivers. The area is described as quiet, providing a restful atmosphere, though some guests find it a bit remote and reliant on public transport.

The breakfast experience stands out for its variety and quality with many praising the wide selection and attentive service. While some guests found prices high and certain items lacking, the overall impression is one of a satisfying and well-served meal. Dinner reviews are more mixed; though the restaurant's high standard of service and quality of meals are frequently lauded, issues like substandard food quality and limited in-room dining options are mentioned.

Rooms receive consistent praise for their cleanliness, spaciousness and comfort. Guests appreciate the modern décor, excellent facilities and comfortable beds, contributing to a good night's sleep. Minor issues such as temperature control and convenience of plug locations are noted but do not overshadow the positive feedback.

The hotel’s cleanliness stands out with guests commonly describing rooms and facilities as immaculate and well-maintained. The spacious and modern decor enhances the relaxing environment.

Staff service is highlighted as a key strength with numerous reviews commending the helpful, friendly and professional nature of the team, particularly at reception and housekeeping. Despite occasional isolated complaints, the overwhelming sentiment is positive.

The WiFi experience is mixed; while some find it decent and stable, others face connectivity issues and high costs. Positive feedback notes good streaming capability once connected.

The gym offers round-the-clock access with a range of modern equipment, generally well-received despite some minor criticisms, such as a lack of air conditioning and certain additional equipment.

Parking is appreciated for its ample and secure nature, though the added cost is a recurring issue. Family-friendly features also receive positive remarks, including complimentary meals for kids and accommodating staff. Special touches for birthdays add to the family-friendly appeal, yet room size may be a consideration for longer stays with children.

Guests frequently note the comfort of the beds, describing them as very comfortable with positive remarks on the quality of sleep provided. While some mention issues with pillows, the majority view the bedding as offering excellent comfort.

The hotel’s four-star rating is echoed in reviews mentioning its beautifully maintained, modern decor and high-spec facilities. While a few guests felt certain complimentary amenities were lacking, the overall guest experience aligns well with four-star expectations.

In summary, Hilton London Croydon is celebrated for its clean, modern rooms, excellent staff service and satisfying breakfast offerings, providing a comfortable and welcoming stay for both individual travelers and families.
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7.7
Good
From $71
From $71
Info Summary of reviewsThe London Croydon Aerodrome Hotel, BW Signature Collection, is a popular choice for travelers seeking convenience and accessibility in South London. Its location, close to central Croydon and well-connected by public transport, makes it an appealing base for exploring local attractions and accessing central London. The surrounding amenities, such as restaurants and public transport options, add to the hotel's practicality and peace, despite occasional traffic noise concerns. Guests appreciate the on-site parking and electric charging facilities, though the additional fees are a point of contention.

Breakfast at the hotel receives substantial praise for its quality and the variety of offerings, presenting a delicious and valuable start to the day. The Full English breakfast, in particular, stands out among guests. Dinner experiences are similarly positive, with high-quality meals and good service from attentive staff, although some find the menu limited and service sporadically slow. The restaurant's atmosphere contributes to a satisfying dining experience.

Guestrooms are frequently seen as clean, spacious, and comfortable, enhanced by modern amenities and cozy beds, which earn praise for their size and comfort. Some reviews note the need for updates and occasional noise issues, but overall satisfaction is buoyed by courteous staff who enhance the stay.

Cleanliness standards throughout the hotel maintain guests' comfort, and staff consistently receive accolades for their professionalism and friendly demeanor, contributing significantly to the favorable atmosphere. While experiences with the Wi-Fi are mixed, many guests enjoy fast and reliable connectivity during their stay.

Families find the hotel accommodating, with spacious rooms suitable for group stays, even as some facilities occasionally lack the capacity to impress fully. The hotel's historical charm blends with its modern amenities to form an accommodation option described as both clean and offering good value for money. Although some guests feel the hotel doesn't fully meet its four-star claims, the overall impression remains positive, with its affordability and comfort recognized highly among visitors. Accessibility remains a focus, though certain areas require improvement to better cater to guests with disabilities.
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Holiday Inn Express London Croydon by IHG
Hotel in Croydon
8.3
Very Good
From $98
From $98
Info Summary of reviewsHoliday Inn Express London Croydon by IHG offers a welcoming and convenient hotel experience for travelers seeking access to both Croydon and central London. Positioned in a quiet area yet connected to major transportation hubs like East Croydon train station, guests find it easy to reach central London attractions and Gatwick Airport. While the neighborhood has mixed reviews regarding its vibrancy, the location remains practical for shopping and dining, offering a balanced mix of accessibility and tranquility.

Guests consistently praise the hotel's hearty breakfast offerings, with an abundant selection that satisfies diverse tastes. The inclusion of breakfast as part of the stay adds value and convenience, with most visitors considering it one of the highlights of their experience. The friendly and attentive staff further enhance this positive impression, contributing to a welcoming atmosphere.

In terms of accommodations, the hotel excels with clean, modern, and well-equipped rooms, noted for their spaciousness and comfort. Guests appreciate the stylish decor and practical design, making it a suitable choice for both leisure and business travelers. The cleanliness standard is consistently high throughout the hotel, creating a pleasant environment.

The hotel staff receive extensive commendations for their exceptional service, demonstrating professionalism, kindness, and attentiveness. This dedication to customer service significantly enhances the experience, leaving guests feeling valued and well-cared for.

While the hotel faces challenges with limited parking availability, this is mitigated by nearby options, albeit at additional costs. The hotel's family-friendly amenities, including spacious rooms and accommodating staff, appeal to those traveling with children, making it a comfortable choice for family stays.

Overall, Holiday Inn Express London Croydon by IHG is a dependable option that combines comfort, accessibility, and excellent service, making it an attractive choice for visitors to London.
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Dukes Head Hotel
Hotel in Croydon
9.0
Excellent
From $142
From $142
Info Summary of reviewsThe Dukes Head Hotel has garnered significant acclaim for various aspects of the guest experience, emphasizing central location, impeccable service and exceptional amenities.

Situated in a prime location near Wallington Green, the hotel offers easy access to London and Gatwick, which is ideal for both city-goers and travelers. Its proximity to public transport and local amenities, such as supermarkets and shops, adds to the convenience. While the surrounding area might not be picturesque, the hotel's serene atmosphere, lovely beer garden, ample parking and homely ambiance make up for it. The staff’s friendliness further enhances the appeal of the location.

The dining experience at the Dukes Head Hotel consistently receives high praise. The breakfast is described as excellent and delicious, offering a wide variety of options, from freshly cooked hot dishes to pastries and cereals, all served with great attention to detail. The service is friendly and adds to the positive ambiance. The dinner experience is similarly lauded with many guests noting the superb quality of the food and the pleasant atmosphere of the restaurant and pub.

The rooms at the Dukes Head Hotel are another highlight, noted for their comfort, cleanliness and spaciousness. Guests appreciate the contemporary, stylish decor, comfortable beds and modern, well-maintained bathrooms. The quietness of the rooms at night, efficient air conditioning and special touches like nice coffee contribute to a comfortable stay. Additionally, the hotel caters well to those with mobility issues with ground floor access and well-equipped facilities.

Cleanliness is a consistent theme in the reviews with guests frequently describing the hotel as spotlessly clean and comfortable. The beautifully decorated and fresh-looking spaces, along with the friendly and attentive staff, create a welcoming atmosphere that enhances the overall experience.

The staff at the Dukes Head Hotel receive rave reviews for their friendliness, helpfulness and welcoming nature. Guests commend the warm reception and the accommodating, efficient service that makes everyone feel well-served and appreciated.

The parking facilities are highly regarded with a large, secure car park providing plenty of free parking spaces. Guests appreciate the convenience and ease of finding a spot, despite occasional busyness.

While the Wi-Fi experience presents mixed reviews with some guests encountering connectivity issues, this does not significantly detract from the overall positive feedback.

Overall, the Dukes Head Hotel provides a highly satisfying experience with its central location, excellent dining, comfortable and clean rooms, outstanding staff and ample parking facilities.
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Westciti Caroco Aparthotel
Hotel in Croydon
7.7
Good
From $94
From $94
Info Summary of reviewsThe Westciti Caroco Aparthotel enjoys positive reviews across a variety of categories, distinguishing itself as a comfortable and convenient choice for visitors to Croydon and London. Located in a serene, residential neighborhood just a short walk from East Croydon Station, the aparthotel offers quick connections to Central London and is surrounded by shopping, dining and essential amenities. Its tranquil setting is complemented by secure, free parking and excellent access to public transportation, making it a hassle-free option for those exploring the area or attending events nearby.

Guests appreciate the unique all-day breakfast arrangement which, although basic in scope, offers flexibility and convenience with self-service options like pastries, cereal, fruit and yogurt. This approach is particularly valued by families and individuals with varied schedules, allowing for a tailored start to their day.

The rooms at Westciti Caroco Aparthotel are highlighted for their spaciousness, modern design and practicality. Equipped with kitchens, storage and daily provisions of tea and coffee, the rooms offer a homely environment, fitting well with the aparthotel concept that blends independence with hotel amenities. While generally clean and well-appointed, some minor issues such as occasional noise, lapses in detailed cleanliness and mismatched room expectations have been noted.

Cleanliness receives mixed feedback. Many guests applaud the overall tidiness and comfort of the premises, whereas others point out inconsistencies like dirty floors and remnants from previous occupants. The staff, frequently described as polite, friendly and professional, play a significant role in elevating the guest experience with several guests singling out specific staff members for their exceptional service.

The free Wi-Fi service is widely appreciated for its stability and speed, enhancing the convenience for guests needing reliable internet access. Similarly, the secure and ample free parking is a notable advantage, though the narrow access to the rear parking area could be a challenge for larger vehicles.

Beds receive mixed, yet generally positive reviews with many guests finding them comfortable, though some report issues with firmness, squeakiness or cleanliness. Nevertheless, the majority of visitors enjoy a restful sleep due to the overall quality of the bedding.

Overall, the Westciti Caroco Aparthotel is celebrated for its excellent value for money, feeling like a home away from home and its range of functional amenities. The combination of a prime location, sound facilities and exceptional customer service solidifies its standing as a fantastic four-star accommodation option.
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Grand Sapphire Hotel & Banqueting
Hotel in Croydon
8.3
Very Good
From $91
From $91
Info Summary of reviewsThe Grand Sapphire Hotel & Banqueting has earned positive reviews particularly for its advantageous location. Guests have praised its strategic placement, close to local restaurants and with a convenient bus service to London, making it an appealing choice for many. The hotel’s setup and decor are well-regarded and secure parking facilities are a notable benefit.

For breakfast, guests appreciated the accommodating staff who cater to latecomers and the provision of a complimentary meal featuring both hot and cold options like chicken sausages and croissants. While sufficient for some, there is a noted desire for more variety and improved quality.

Room experiences at the Grand Sapphire Hotel & Banqueting are generally favorable with many appreciating the spaciousness, cleanliness and comfort. Some rooms, particularly the twin rooms and bathrooms, are highlighted for their good size and well-equipped nature. However, feedback does vary with comments on dated decor, variable room sizes and occasional cleanliness issues.

Cleanliness overall is well-maintained with numerous mentions of clean, comfy rooms and well-kept hallways, although some guests have reported specific issues such as dirty baths, musty smells and loose fixtures that need attention.

Staff performance is widely celebrated for its friendliness and helpful nature with certain receptionists receiving specific compliments. Although the check-in and checkout processes sometimes require improvement and occasional lapses in service were noted, the general impression of the staff remains positive.

Lastly, the beds receive mixed feedback—many guests found them comfortable, but there are considerable reports of the beds being too firm or worn out. This suggests variability in guest experiences possibly due to differing personal preferences or room conditions.

Overall, the Grand Sapphire Hotel & Banqueting offers a generally positive stay with its strong location, accommodating staff and comfortable rooms, albeit with some areas ripe for improvement.
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easyHotel Croydon
Hotel in Croydon
6.3
Rated
From $66
From $66
Info Summary of reviewsEasyHotel Croydon stands out for its prime, convenient location near East Croydon train station, making it an excellent base for travelers requiring easy access to central London, Gatwick Airport and various local amenities. The hotel's central positioning in a safe area contributes positively to its value, offering a budget-friendly option close to shops, restaurants and public transport.

The rooms, while compact and minimalistic, are generally appreciated for their cleanliness and comfortable beds, though they lack basic amenities such as tables, chairs and tea or coffee making facilities. Despite occasional issues like noise, odors and occasional cleanliness lapses, the hotel's simplicity suits short stays for budget-conscious travelers.

Cleanliness feedback is mixed with some guests commending the neat and proper state of rooms and bed linens, while others pointed out problems such as dirty floors, stained bedding and unclean bathrooms. The inconsistency in room hygiene suggests room for improvement, particularly in regular housekeeping practices.

The hotel staff are widely praised for their friendliness, professionalism and helpfulness, playing a significant role in creating a welcoming environment. Positive interactions with the staff, especially at reception, enhance the guest experience, although a few instances of less satisfying encounters were noted.

The free Wi-Fi service also receives mixed reviews; while some guests found it fast and reliable, others experienced weak signals and frequent connection issues, indicating a need for more consistent service.

Bed quality at EasyHotel Croydon varies; many guests reported comfortable, clean beds leading to a restful sleep, whereas others encountered small, uncomfortable beds with issues such as noisy frames and cleanliness gaps. This inconsistency in bed comfort highlights the varied maintenance standards across rooms.

Accessibility-wise, the hotel's central location and affordability are beneficial, but several significant obstacles were noted for guests with disabilities, including a non-functional elevator and inadequate accessible room features. These points underline the need for better facilities to accommodate all guests.

In summary, EasyHotel Croydon offers a budget-friendly stay with outstanding location benefits and friendly staff, but faces challenges in room cleanliness, Wi-Fi consistency and accessibility, which need addressing for a more universally positive guest experience.
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Kirkdale Hotel
Hotel in Croydon
5.0
Rated
From $78
From $78
Info Summary of reviewsKirkdale Hotel enjoys a highly favorable location, which many travelers find convenient due to its proximity to South Croydon station, the main shopping center and local amenities. Its excellent connections to central London and nearby attractions like Fairfield Halls make it appealing for both leisure and business travelers. The availability of free and secure parking further enhances its attractiveness, particularly in a city where parking can be scarce and expensive.

The breakfast at Kirkdale Hotel gets mixed feedback. Many guests appreciate the helpful staff and find the breakfast generous and well-priced with the coffee often highlighted as a standout. However, critiques include the limited selection, the basic nature of offerings and the restrictive breakfast hours. Despite these drawbacks, many guests still find the breakfast sufficient.

Rooms at the hotel offer a mixed experience. On the positive side, some guests find them clean, spacious and comfortable with mentions of adequate decor and complimentary features. However, cleanliness issues are frequently mentioned with reports of dirty bathrooms, peeling wallpaper and outdated equipment. Noise and maintenance problems further detract from the guest experience, despite the friendly and supportive staff who often make up for these shortcomings.

Cleanliness appears to be a major issue with numerous guests noting dirt, mold and stained carpets throughout the property. The general neglect of the infrastructure, including worn mattresses and antiquated shower facilities, also contributes to a less-than-favorable impression. Although some rooms are reported as clean, the overall need for extensive updates and improved cleaning standards is evident.

The staff, fortunately, are predominantly praised for their friendliness, helpfulness and polite demeanor, making guests feel welcome and valued. While there are a few isolated incidents of unhelpful behavior, the overall positive interaction with the staff significantly enhances the guest experience.

Free WiFi is available, but its reliability is limited mainly to the ground floor, which could be inconvenient for guests needing stable internet access in their rooms. Nonetheless, the WiFi is generally adequate for basic tasks.

The availability of free and secure parking is a significant plus with many guests finding it convenient and beneficial, especially given the hotel's central location.

The comfort of the beds is generally well-received with many guests praising their cleanliness and the quality of sleep they provide. However, there are some concerns about the outdated condition of certain mattresses and bed bases, indicating a need for replacement.

In summary, while Kirkdale Hotel is highly regarded for its strategic location, helpful staff and convenient amenities like free parking, there are noticeable areas needing improvement, particularly in cleanliness and room maintenance.
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Flexistay Tulsi Aparthotel
Hotel in Croydon
6.2
Rated
From $102
From $102
Info Summary of reviewsFlexistay Tulsi Aparthotel in Croydon garners high praise for its advantageous location, situated in a quiet yet accessible neighborhood. Guests appreciate its proximity to East Croydon railway station, offering excellent connections to central London and Gatwick Airport, and its closeness to Croydon town center with plentiful food and shopping options. The location is deemed perfect for exploring on foot and provides great value for those using public transport.

The aparthotel offers rooms that are consistently noted for their cleanliness and functionality. Guests commend the neat and tidy rooms, which include essential amenities like internet, cable TV, and kitchenettes, making it convenient, especially for longer stays. While some discrepancies with promotional photos are mentioned, the spacious and practical rooms are a great fit for those seeking a self-catered experience. Although some room furnishings may seem dated, the cozy atmosphere and clean environment create a satisfactory experience.

Cleanliness at the aparthotel is typically up to standard, with guests emphasizing the fresh bedding and towels. Recent renovations have contributed positively, and despite some issues with carpets and occasional unpleasant smells in communal areas, efforts for improvement are noted. Overall, the hotel presents a clean and affordable choice, especially for self-caterers.

The friendly and efficient staff are a standout feature, consistently praised for being helpful, polite, and accommodating. The staff's hospitality greatly enhances the guests' experience and adds a welcoming touch to their stay.

While bed reviews are mixed, many visitors find the beds comfortable and the accommodation satisfactory, with mentions of new and sturdy beds contributing to a restful stay. However, some guests report issues with worn-out mattresses and uncomfortable pillows. Despite these concerns, the aparthotel generally provides an enjoyable experience with a varying degree of satisfaction based on room allocation.

In summary, Flexistay Tulsi Aparthotel offers a combination of a prime location, clean and functional accommodation, and outstanding staff service, making it a favorable and budget-friendly option for travelers in Croydon.
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Stylish and Cosy 2 bedroom flat in Croydon
Apartment in Croydon
8.2
Very Good
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The Crystal Lodge Hotel
Bed & Breakfast in Croydon
6.5
Rated
From $71
From $71
Info Summary of reviewsThe Crystal Lodge Hotel has garnered positive reviews for its strategic location, making it a favorite for travelers who value convenience and affordability. Positioned near Thornton Heath railway station, the hotel boasts excellent connectivity to London’s city center and local attractions, such as Selhurst Park. Guests acclaim the clean and peaceful surroundings, complemented by the warm hospitality of the friendly staff.

Room accommodations receive a mixed reception with praise for cleanliness and warmth, despite being small and sometimes constrained. The hotel provides reasonably priced options, and while many rooms are spotlessly clean, there is room for improvement concerning aging facilities. Noise is occasionally an issue, particularly in street-facing rooms, and bathrooms, though often nice, are sometimes shared rather than ensuite.

Cleanliness feedback is varied, with several guests finding the practical rooms and shared bathrooms well-kept, yet some note areas needing enhancement such as worn-down facilities and outdated showers. Despite this, the hotel maintains clean bedding and rooms, although some maintenance issues persist.

The staff at The Crystal Lodge Hotel stand out for their exceptional service, consistently praised for friendliness and helpfulness. Their dedication in providing a welcoming, home-like atmosphere enhances the overall guest experience with warmth and professionalism, often going above and beyond to ensure comfort and ease.

The quality and comfort of beds receive mixed reviews, with some guests appreciating the clean linen and comfort, while others cite issues like noisy beds, hard mattresses, and inadequate bedding. Despite some complaints, improvements in bed quality could further enhance guest satisfaction.

Overall, The Crystal Lodge Hotel serves as a practical and budget-friendly choice with excellent location benefits and remarkable staff service, appealing to travelers looking for convenience and hospitality, but with areas for improvement in room and bed facilities.
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Coulsdon Manor Hotel and Golf Club
Country House in Croydon
7.5
Good
From $87
From $87
Info Summary of reviewsThe Coulsdon Manor Hotel and Golf Club is consistently praised for its serene and picturesque location amid a beautiful golf course. Guests enjoy the peaceful, lush green surroundings, making it an ideal retreat. Convenient access to Croydon, Gatwick Airport and central London, combined with ample parking facilities, enhances the appeal for a variety of visitors, from family gatherings to business trips. The friendly and welcoming staff further elevate the experience by ensuring guests feel comfortable and well-cared for.

Breakfast at the hotel receives mixed reviews with many guests appreciating its ample, varied selection and good value. Positive mentions often highlight the tasty, full English breakfast and the substantial quality of food. However, drawbacks include lukewarm food, slow service and limited healthier options. Despite these criticisms, the pleasant breakfast areas and overall satisfactory quality have garnered numerous positive comments.

The dinner service generally receives favorable reviews for its high-quality food, varied menu and pleasant ambiance. Vegan and vegetarian options are appreciated, as well as the comfortable and clean dining environment. Some complaints about inconsistent food quality and limited menu choices suggest room for improvement.

Room quality at the hotel is appreciated for cleanliness, spaciousness and comfort with many enjoying modern amenities and peaceful surroundings. However, noticeable wear and tear, dated interiors and temperature control issues indicate a need for refurbishment. Despite these challenges, guests value the functional rooms and comfortable beds, which are described as providing restful sleep for many.

Cleanliness is praised but with recurring issues such as dusty rooms and moldy bathrooms noted, indicating inconsistencies in maintenance. Positive mentions highlight spotless rooms and clean common areas, while areas in need of refurbishment dampen the overall cleanliness impression.

Staff performance stands out as a highlight with guests frequently describing them as friendly, helpful and professional. Instances of rude or unhelpful behavior are rare and usually overshadowed by the numerous commendations for attentive and courteous service.

Free WiFi is generally appreciated, though inconsistent connectivity and limited reception in certain areas can be frustrating. Guests value the complimentary aspect, despite these occasional issues.

Opinions on bed comfort are mixed with many guests enjoying exceptionally comfortable beds while others experience discomfort due to lumpy mattresses or hard beds. Clean and comfortable bedding is frequently praised, although some complaints about stained or dated furnishings persist.

Accessibility presents a mixed picture, offering some features like lifts and walk-in showers but lacking in comprehensive wheelchair accessibility and essential support services. Inconsistent lift services and limited amenities for disabled guests reflect areas needing improvement.

Rich in history, the hotel's charm and antique allure are appreciated by many guests, who enjoy its grand decor and historical ambiance. While certain areas could benefit from updates, the overall old-world charm and character make it a unique and memorable place to stay.

In summary, the Coulsdon Manor Hotel and Golf Club excels in offering a tranquil, picturesque retreat with friendly service and historical charm. Areas for potential improvement include consistency in room quality, breakfast service and comprehensive accessibility.
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Charles Hope London Croydon
Apartment in Croydon
8.0
Very Good
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8.1
Very Good
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Owlets Bed and Breakfast
Bed & Breakfast in Croydon
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Lovely apartment in the centre of Croydon
Apartment in Croydon
7.0
Good
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Clarion Croydon Park Hotel
Hotel in Croydon
7.4
Good
From $179
From $179
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Cedars House Hotel
Guest House in Croydon
5.8
Rated
From $64
From $64
Info Summary of reviewsCedars House Hotel offers a convenient and budget-friendly accommodation choice for travelers, with its strategic location near East Croydon train station providing easy access to London's public transport network. While the surrounding area may not be the most attractive, the proximity to a 10-minute walk from the town center, which includes amenities like Tesco and Lidl, alongside free parking, adds to its appeal for those willing to trade city center proximity for cost-effectiveness.

One of the hotel's highlights is its breakfast, which is included in the room price and offers a simple yet abundant selection of cereals, toast, coffee, and teas. This ensures great value and provides essential fuel for the day, particularly appreciated by budget-conscious guests.

The rooms at Cedars House Hotel are often praised for their spaciousness and Victorian charm, characterized by high ceilings and large windows. Cleanliness is generally commended, with many guests enjoying tidy and well-organized rooms, comfortable beds, and basic but functional facilities including a kettle for tea and coffee. This straightforward approach contributes to a solid value proposition for a comfortable overnight stay.

While there are some inconsistencies in cleanliness, particularly in the common areas and shared bathrooms that are criticized for being old and neglected, certain rooms are well-maintained with quality bedding and amenities. Improving the upkeep of shared spaces could enhance customer satisfaction.

The staff at Cedars House Hotel are frequently recognized for their friendliness and efforts to accommodate guests, with the owner often noted for offering a warm reception. However, mixed reviews regarding professionalism and communication suggest room for improvement in these areas.

Bedding receives mixed reviews, with many guests finding the beds comfortable, although issues like instability and worn-out mattresses are occasionally mentioned. Overall, Cedars House Hotel provides a cost-effective and comfortable stay with room for enhancement in cleanliness and professionalism.
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