Hotel Racquet Cuernavaca
Cuernavaca
18.96648600,
-99.25338700
,
Avenida Francisco Villa 100 Fraccionamiento Rancho Cortes
(Show on Map)
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsHotel Racquet Cuernavaca attracts guests with its picturesque location in the tranquil Rancho de Cortés neighborhood, offering a welcome blend of seclusion and accessibility. The historic Spanish Mexican-style mansion set amidst lush gardens provides a serene escape with spacious grounds, tennis courts, and a calming pool area. Positive reviews frequently emphasize the warm and friendly service from staff, which enhances the serene atmosphere of a getaway steeped in historical charm.
Breakfast at the hotel garners a mixed response, with many guests enjoying the tasty options, especially the freshly made omelettes and quesadillas, though some find the menu's variety and pricing less appealing. The dining experience during dinner is commendable, with excellent food quality and well-priced offerings, although service can be inconsistent and occasionally slow.
Rooms are noted for their comfort and cleanliness despite showing signs of aging, and they offer spaciousness that contributes to an enjoyable stay. Noise can be an issue in certain areas, but the overall ambiance and cleanliness are often appreciated. The friendly staff is consistently praised for its attentiveness and professionalism, with the majority of interactions contributing positively to guest experiences.
The hotel's amenities receive varied feedback. While the WiFi can be unreliable, the spa services, particularly massages, are well-regarded alongside tennis offerings. Tennis courts are a highlight, impressive in quality and complemented by lush surroundings. The inviting heated pool is a favorite, particularly among families, enhancing recreation through its warm temperature and spaciousness, though maintenance issues occasionally surface.
Families find Hotel Racquet Cuernavaca particularly appealing, thanks to its array of activities for children, safe environment, and welcoming staff, making it an excellent choice for family relaxation and fun. The hotel’s combination of a beautiful setting, friendly service, and varied leisure options make it an attractive destination for a wide range of travelers seeking both rest and recreation.
Categories
Breakfast at the hotel garners a mixed response, with many guests enjoying the tasty options, especially the freshly made omelettes and quesadillas, though some find the menu's variety and pricing less appealing. The dining experience during dinner is commendable, with excellent food quality and well-priced offerings, although service can be inconsistent and occasionally slow.
Rooms are noted for their comfort and cleanliness despite showing signs of aging, and they offer spaciousness that contributes to an enjoyable stay. Noise can be an issue in certain areas, but the overall ambiance and cleanliness are often appreciated. The friendly staff is consistently praised for its attentiveness and professionalism, with the majority of interactions contributing positively to guest experiences.
The hotel's amenities receive varied feedback. While the WiFi can be unreliable, the spa services, particularly massages, are well-regarded alongside tennis offerings. Tennis courts are a highlight, impressive in quality and complemented by lush surroundings. The inviting heated pool is a favorite, particularly among families, enhancing recreation through its warm temperature and spaciousness, though maintenance issues occasionally surface.
Families find Hotel Racquet Cuernavaca particularly appealing, thanks to its array of activities for children, safe environment, and welcoming staff, making it an excellent choice for family relaxation and fun. The hotel’s combination of a beautiful setting, friendly service, and varied leisure options make it an attractive destination for a wide range of travelers seeking both rest and recreation.
Luxury Hotel
Hotel Racquet Cuernavaca is an elegant hotel built in the 1940s, offering luxury accommodation in a stately home with wide corridors and gardens. It features a large outdoor swimming pool, a spa, a gym, and nine tennis courts.
Hotel with Spa
The hotel offers massages, body treatments, and facials at its spa. Recreational amenities include outdoor tennis courts, a health club, and an outdoor pool.
Family Friendly Hotel
This hotel offers recreational facilities like tennis courts and swimming pools, providing entertainment options for families. The hotel's focus on sports and leisure activities makes it an appealing choice for active families.
Hotel with Swimming Pool
In addition to its sports facilities, the hotel features a well-maintained pool area for relaxation. The combination of sports and leisure amenities makes it a balanced choice for active and relaxed guests.
Heated Pool Outdoor Pool
Business Hotel
This hotel is equipped with tennis courts, a pool, and meeting facilities. It provides a balance of work and leisure for business travelers, with spaces for both professional engagements and physical activity.
Hotel with Parking
Hotel Racquet Cuernavaca provides parking for guests. The availability of parking is a plus for those traveling with vehicles.
Hotel with Gym
This hotel offers gym facilities. It provides an ideal environment for fitness enthusiasts.
Hotel with Tennis Courts
Features excellent tennis facilities. The hotel is located in Cuernavaca.
5-Star Hotel
Provides a variety of recreational facilities and comfortable accommodations. Its amenities and services make it a suitable option for a luxurious stay.
Hotel with Outdoor Pool
This hotel features an outdoor swimming pool and a children's pool with a sun terrace. There is a poolside bar available for guests to relax by the pool. The hotel is surrounded by gardens and palm trees.
Hotel with Heated Pool
The hotel boasts multiple heated outdoor pools, including a dedicated children's area, a refreshing pool bar, and a hot tub, all integrated within its spa and fitness center.
Boutique-style Hotel
Hotel for Honeymoon
Romantic Hotel
Guest Reviews
Hotel Racquet Cuernavaca is nestled in a beautiful and tranquil part of Cuernavaca, offering guests an escape amidst lush greenery and peaceful surroundings. The hotel's location provides a perfect balance between seclusion and accessibility, situated in the Rancho de Cortés neighborhood. This area is appreciated for its ecological charm and its cooler, quieter atmosphere compared to the city center. Guests frequently note the property's proximity to the zocalo and key attractions, making it a convenient base for exploring the city while also serving as a retreat from the hustle and bustle.
The hotel itself is housed in a historic Spanish Mexican-style mansion dating back to the 1930s, adding a touch of elegance and history to the stay. Its expansive grounds boast well-maintained gardens, tennis courts, and a relaxing pool area, contributing to its reputation as a serene getaway. Many who return to the hotel year after year appreciate the warm and friendly service from the staff, which complements the peaceful environment.
Despite some feedback about its remoteness from the city center, the general sentiment praises the location for those seeking tranquility without sacrificing convenience. Whether visiting Cuernavaca for leisure or a specific event, Hotel Racquet Cuernavaca seems to captivate guests with its combination of serene surroundings, historical charm, and strategic location.
Hotel Racquet Cuernavaca offers a breakfast experience that has generated mixed impressions among its guests. Many visitors appreciate the delicious and tasty offerings, particularly praising the freshly made omelettes and quesadillas available at the breakfast buffet. The breakfast is described as abundant and the Sunday brunch is noted for being very complete. Some guests find the continental breakfast, included in certain packages, to be very basic yet satisfactory. The service, especially from the attentive staff, is often highlighted as a positive part of the dining experience.
However, there are concerns about the cost of the buffet, which some find expensive relative to its simplicity and limited variety. Waiting times and service speed have also been points of contention, with reports of delays in the restaurant. Furthermore, guests mention issues with food temperature, especially for room service orders. Despite some reservations about pricing and variety, the overall quality of the breakfast at Hotel Racquet Cuernavaca is often considered good enough to meet expectations, making it a comfortable yet unremarkable start to the day.
The dinner experience at Hotel Racquet Cuernavaca's restaurant receives predominantly positive feedback, highlighting its culinary offerings. Guests frequently mention the food as excellent, often surpassing typical hotel standards with well-sized portions, fine flavor, and impressive quality. The menu features delicious options, described by several visitors as truly excellent for both lunch and dinner. Additionally, the restaurant's pricing is considered good, making the dining experience worthwhile.
Despite the praise for the food quality, some service-related concerns are evident. Multiple reviews express dissatisfaction with the restaurant staff, noting issues such as slow, and at times, rude service. Guests sometimes experience delays in receiving their dishes, with wait times extending over 50 minutes in certain instances. There are also reports of the staff requesting separate tips due to payment processing faced complications with credit cards.
Overall, while the service inconsistencies are a noted drawback, guests who value quality food may find the restaurant at Hotel Racquet Cuernavaca a satisfying dining choice.
Hotel Racquet Cuernavaca offers rooms that are noted for their spaciousness and comfort, many with a traditional Mexican decor that reflects the charm of Cuernavaca. Guests frequently highlight the comfortable beds and overall cleanliness of the rooms. However, the rooms and facilities do show signs of aging, with quite a few reviewers indicating they could benefit from modernization and some much-needed renovations. Noise can also be an issue, as many guests report that rooms can be somewhat noisy, especially those facing the street or parking areas. The hotel's layout means that rooms can be at a considerable distance from the reception and dining areas, which is something to bear in mind for those staying here. While air conditioning is notably absent except in suites, rooms do have fans. Despite some maintenance concerns, the overall room experience is enhanced by the pleasant ambiance and the spaciousness they provide.
Amidst the lush surroundings of Hotel Racquet Cuernavaca, guests have shared varying opinions on the comfort of the beds, bringing both praise and criticism. Many visitors have appreciated the comfort of the beds, noting that they found the softness of the mattresses and pillows to be a pleasant aspect of their stay. These guests highlight the restful nights they experienced, enjoying relaxation and comfort that contributed positively to their visit.
However, reviews also reflect dissatisfaction with certain aspects of the bedding. Complaints frequently mention mattresses being too hard for some tastes, and pillows occasionally described as uncomfortable. There are concerns about the age and condition of the beds, with descriptions of the mattresses being worn out and excessively firm. Some guests have referred to the beds metaphorically as hammocks, accentuating their discomfort.
Overall, while some guests benefited from a peaceful night's sleep thanks to the softness of the beds and pillows, others encountered challenges with firmness and quality, hinting at an inconsistency in the hotel’s bed experience. Potential visitors might want to consider their personal preferences for mattress firmness when choosing a stay at Hotel Racquet Cuernavaca.
Hotel Racquet Cuernavaca receives mixed reviews when it comes to cleanliness. On a positive note, many guests appreciate the hotel's well-maintained facilities and gardens, often describing the rooms as clean, spacious, and adorned with a classic style. The hotel’s outdoor areas, particularly the tree-lined gardens, are frequently praised for their beauty and upkeep. Visitors also commend the cleaning staff for their professionalism and diligence, often emphasizing the swift response to maintenance requests and the cleanliness of the rooms upon arrival.
However, some reviews highlight areas that need improvement, such as the cleanliness of the gym, pool area, and certain room details like upholstery and linens, which occasionally fell short of expectations. Guests mention instances of neglected maintenance, particularly around the pool and gym, which detracted from the overall experience. Additionally, noise from neighboring rooms and issues such as an occasional sewer smell in the bathrooms were noted as areas for improvement. Despite these challenges, many guests express a desire to return, appreciating the comfortable beds and the hotel’s generally clean and cozy atmosphere.
Hotel Racquet Cuernavaca's staff consistently receives praise for their friendliness and attentiveness. Many guests commend the kind and helpful nature of the receptionists, buffet staff, and maintenance crew. The service is often described as exceptional and well-trained, contributing to a warm and welcoming atmosphere that makes guests feel at home.
The hotel staff's attention is generally recognized as a strong aspect, with much of their interaction being courteous and helpful. Outside the rooms, the facilities are beautifully maintained, reflecting the staff's dedication to ensuring a pleasant stay.
Despite these positive experiences, there are occasional remarks about inconsistency in service, particularly within the restaurant, where guests report slower service due to a lack of wait staff. In a few instances, other staff have been described as unprofessional or inattentive. These experiences, however, are not the norm and are outnumbered by the numerous accounts of good service and attentive staff.
Overall, Hotel Racquet Cuernavaca's hospitable and friendly staff significantly contribute to a positive guest experience, with their attentive service playing a major role in making the hotel a comfortable place to relax.
Hotel Racquet Cuernavaca guests have expressed mixed experiences regarding the WiFi service. On the positive side, the hotel provides high-speed internet throughout its premises, allowing guests to stay connected with ease in certain areas. For some, the WiFi has performed well in the rooms, offering satisfactory internet experience. However, there are instances where the signal does not effectively reach the rooms, resulting in poor or unstable connectivity. Guests have noted that on occasion, the WiFi is very slow and unreliable, which can be a source of frustration. While the internet service might be a concern for those relying heavily on seamless connectivity, the hotel compensates with other appealing features such as its well-maintained tennis courts, highlighted as one of its best offerings.
Hotel Racquet Cuernavaca's spa garners mixed impressions among its guests. Many commend the spa for its incredible offerings and recommend it highly, noting the good quality and reasonable pricing of massages. In particular, massages with the therapist Diana García receive praise. Adding to the experience, complimentary yoga classes are highlighted as a beneficial feature. The professionalism and attentiveness of the spa staff are frequently acknowledged, with guests describing the treatment and service provided by the spa team as excellent and friendly.
However, some reviews point out a lack of proper setup in the massage area, suggesting areas for improvement. Despite these concerns, the spa remains a noteworthy amenity at the hotel, with indications that its services are a bonus worth taking advantage of during a stay.
The gym at Hotel Racquet Cuernavaca seems to leave guests with mixed impressions. While the hotel boasts great tennis courts and good quality food, the gym area might not meet the expectations of fitness enthusiasts. Guests have noted that the equipment is outdated, with treadmills appearing to be relics from the '80s, and overall maintenance is lacking. The gym's cleanliness has also been a point of concern. Despite these drawbacks, the rest of the facilities, such as the tennis courts, make up for some of the shortcomings in the fitness area.
Hotel Racquet Cuernavaca is highly regarded for its inviting heated pool, which is frequently praised for having the ideal temperature, making it a popular feature among guests of all ages. Families particularly appreciate the warmth, as it allows even young children to enjoy swimming comfortably. This outdoor feature enhances the overall experience, offering a pleasant and relaxing spot for visitors to unwind. Many reviews suggest that the pool is well-maintained, clean, and large enough to accommodate avid swimmers.
However, some guests have noted areas in need of maintenance, such as missing tiles and seasonal unavailability of heating. The availability of loungers is also limited, occasionally causing inconvenience. Despite these minor drawbacks, the pool generally receives positive feedback as a delightful and well-temperatured amenity within the hotel's lush garden setting. Coupled with friendly staff and reasonably priced dining options, the heated pool adds significant value to a stay at Hotel Racquet Cuernavaca, appealing to those seeking relaxation and recreation in a natural, sports-friendly environment.
Hotel Racquet Cuernavaca boasts a superb setting for tennis enthusiasts, with its highly praised tennis courts often highlighted in guest reviews. These courts are described as being in excellent condition, providing ample opportunities for matches or classes, and are complemented by the charm of large, lush gardens filled with diverse trees and plants. The hotel offers a total of eight courts, which never seem crowded, suggesting a well-managed facility even when hosting classes for non-guests. Visitors can enjoy playing tennis during the day, though using the courts at night incurs an extra cost.
Beyond tennis, guests are impressed by the overall atmosphere of the hotel, which combines elements of a club with comfortable and beautiful surroundings, although some note that certain staff members might be less attentive than desired. There is also a heated pool and a mini golf course available, adding to the resort’s allure. Tennis aficionados find the experience particularly delightful, with the hotel’s tennis facilities described as a paradise for players. For couples and those seeking a serene escape, the beautiful location and additional amenities make Hotel Racquet Cuernavaca an attractive choice. Potential visitors are advised to adhere to the dress code for tennis, which requires white clothing for play.
Hotel Racquet Cuernavaca emerges as an excellent choice for families seeking a relaxing getaway, particularly appealing to those with children. Guests frequently praise the hotel for its abundance of activities tailored for kids, ensuring a family-friendly atmosphere that extends to all age groups. The inviting heated pool stands out as a favorite among children, complemented by amenities such as mini golf and tennis courts that offer exciting options for recreation.
The hotel's well-maintained areas and spacious environments cater to both children and adults, making it an ideal location for families to unwind and enjoy their time together. The attentive staff contributes to a pleasant stay, offering excellent service and delicious meals, albeit with some suggestions for expanding the restaurant's variety specifically for the younger guests.
Guests find the family atmosphere and tranquility appealing, and the hotel's facilities prioritize safety alongside leisure. Its versatility makes it suitable not only for families but also for solo travelers, couples, and groups of friends. The combination of a beautiful setting, excellent customer service, and numerous family-friendly activities positions Hotel Racquet Cuernavaca as a top choice for families seeking both rest and fun.
Hotel Racquet Cuernavaca is frequently praised for its comfortable and spacious rooms, creating an inviting atmosphere for guests. The staff stands out for their professionalism, attentiveness, and friendly demeanor, enhancing the overall guest experience. Common areas in the hotel receive compliments for their attractiveness and the well-maintained appearance, providing a pleasant environment for relaxation and enjoyment. Although opinions on the hotel's star rating vary, many guests recommend the hotel for its cleanliness and the positive attitude of the service staff. Despite some mixed reviews regarding restaurant service, guests generally appreciate the dedication of the team in making stays enjoyable.
Hotel Racquet Cuernavaca is positively noted for its suitability for business travelers, offering an excellent setting for executive stays. Its convenient location, which is close to event venues, stands out as a major advantage for those traveling on business. Guests have praised the hotel for its good service and effective event organization, highlighting the attentive staff as a key strength. The hotel is well-maintained, with clean rooms and impressive facilities, making it an attractive choice not just for business purposes, but also for solo travelers, couples, families, or friends. The surrounding neighborhood adds to its appeal, providing a pleasant and accommodating environment for guests.
The heated pool at Hotel Racquet Cuernavaca consistently receives praise from guests, providing the perfect temperature for a relaxing swim. Many visitors highlight the pool as a standout feature, especially for families with children. Set amidst very beautiful gardens, the heated pool offers a peaceful and tranquil retreat, complementing the hotel's excellent tennis courts. Overall, the pool significantly enhances the guest experience, contributing to the hotel's reputation as a great place to unwind and enjoy a leisurely stay.
Hotel Racquet Cuernavaca offers guests a pleasing experience with its wonderful facilities, characterized by lush green areas and an appealing landscape. The hotel's expansive grounds provide a tranquil and scenic environment for those seeking relaxation amidst nature. Guests appreciate the comfortable rooms and the availability of a swimming pool and sports facilities, which enhance the overall stay. Despite its reputation and higher pricing suggesting a luxurious European hotel experience, some guests feel that the property does not fully meet modern luxury standards. While the hotel is described as very nice and large, there is a noticeable lack of recent maintenance which detracts from its potential splendor. Although once considered one of the best in Morelos, the current state of the amenities suggests a more basic offering, and the service, particularly in the restaurant, has room for improvement.
Hotel Racquet Cuernavaca offers a serene escape, perfect for those seeking a romantic retreat. The beautifully maintained green areas and inviting paths create a peaceful environment that encourages intimacy with a partner. Located in a quiet neighborhood, the hotel's homey style and pleasant atmosphere provide the ideal setting for a restful weekend getaway. Though romance is not explicitly mentioned in some reviews, the overall ambiance suggests it as a charming choice for couples looking to unwind.
Location Show Map
Location
The hotel itself is housed in a historic Spanish Mexican-style mansion dating back to the 1930s, adding a touch of elegance and history to the stay. Its expansive grounds boast well-maintained gardens, tennis courts, and a relaxing pool area, contributing to its reputation as a serene getaway. Many who return to the hotel year after year appreciate the warm and friendly service from the staff, which complements the peaceful environment.
Despite some feedback about its remoteness from the city center, the general sentiment praises the location for those seeking tranquility without sacrificing convenience. Whether visiting Cuernavaca for leisure or a specific event, Hotel Racquet Cuernavaca seems to captivate guests with its combination of serene surroundings, historical charm, and strategic location.
Breakfast
However, there are concerns about the cost of the buffet, which some find expensive relative to its simplicity and limited variety. Waiting times and service speed have also been points of contention, with reports of delays in the restaurant. Furthermore, guests mention issues with food temperature, especially for room service orders. Despite some reservations about pricing and variety, the overall quality of the breakfast at Hotel Racquet Cuernavaca is often considered good enough to meet expectations, making it a comfortable yet unremarkable start to the day.
Dinner
Despite the praise for the food quality, some service-related concerns are evident. Multiple reviews express dissatisfaction with the restaurant staff, noting issues such as slow, and at times, rude service. Guests sometimes experience delays in receiving their dishes, with wait times extending over 50 minutes in certain instances. There are also reports of the staff requesting separate tips due to payment processing faced complications with credit cards.
Overall, while the service inconsistencies are a noted drawback, guests who value quality food may find the restaurant at Hotel Racquet Cuernavaca a satisfying dining choice.
Rooms
Beds
However, reviews also reflect dissatisfaction with certain aspects of the bedding. Complaints frequently mention mattresses being too hard for some tastes, and pillows occasionally described as uncomfortable. There are concerns about the age and condition of the beds, with descriptions of the mattresses being worn out and excessively firm. Some guests have referred to the beds metaphorically as hammocks, accentuating their discomfort.
Overall, while some guests benefited from a peaceful night's sleep thanks to the softness of the beds and pillows, others encountered challenges with firmness and quality, hinting at an inconsistency in the hotel’s bed experience. Potential visitors might want to consider their personal preferences for mattress firmness when choosing a stay at Hotel Racquet Cuernavaca.
Cleanliness
However, some reviews highlight areas that need improvement, such as the cleanliness of the gym, pool area, and certain room details like upholstery and linens, which occasionally fell short of expectations. Guests mention instances of neglected maintenance, particularly around the pool and gym, which detracted from the overall experience. Additionally, noise from neighboring rooms and issues such as an occasional sewer smell in the bathrooms were noted as areas for improvement. Despite these challenges, many guests express a desire to return, appreciating the comfortable beds and the hotel’s generally clean and cozy atmosphere.
Staff
The hotel staff's attention is generally recognized as a strong aspect, with much of their interaction being courteous and helpful. Outside the rooms, the facilities are beautifully maintained, reflecting the staff's dedication to ensuring a pleasant stay.
Despite these positive experiences, there are occasional remarks about inconsistency in service, particularly within the restaurant, where guests report slower service due to a lack of wait staff. In a few instances, other staff have been described as unprofessional or inattentive. These experiences, however, are not the norm and are outnumbered by the numerous accounts of good service and attentive staff.
Overall, Hotel Racquet Cuernavaca's hospitable and friendly staff significantly contribute to a positive guest experience, with their attentive service playing a major role in making the hotel a comfortable place to relax.
Wi-Fi
Spa
However, some reviews point out a lack of proper setup in the massage area, suggesting areas for improvement. Despite these concerns, the spa remains a noteworthy amenity at the hotel, with indications that its services are a bonus worth taking advantage of during a stay.
Gym
Pool
However, some guests have noted areas in need of maintenance, such as missing tiles and seasonal unavailability of heating. The availability of loungers is also limited, occasionally causing inconvenience. Despite these minor drawbacks, the pool generally receives positive feedback as a delightful and well-temperatured amenity within the hotel's lush garden setting. Coupled with friendly staff and reasonably priced dining options, the heated pool adds significant value to a stay at Hotel Racquet Cuernavaca, appealing to those seeking relaxation and recreation in a natural, sports-friendly environment.
Tennis
Beyond tennis, guests are impressed by the overall atmosphere of the hotel, which combines elements of a club with comfortable and beautiful surroundings, although some note that certain staff members might be less attentive than desired. There is also a heated pool and a mini golf course available, adding to the resort’s allure. Tennis aficionados find the experience particularly delightful, with the hotel’s tennis facilities described as a paradise for players. For couples and those seeking a serene escape, the beautiful location and additional amenities make Hotel Racquet Cuernavaca an attractive choice. Potential visitors are advised to adhere to the dress code for tennis, which requires white clothing for play.
Family
The hotel's well-maintained areas and spacious environments cater to both children and adults, making it an ideal location for families to unwind and enjoy their time together. The attentive staff contributes to a pleasant stay, offering excellent service and delicious meals, albeit with some suggestions for expanding the restaurant's variety specifically for the younger guests.
Guests find the family atmosphere and tranquility appealing, and the hotel's facilities prioritize safety alongside leisure. Its versatility makes it suitable not only for families but also for solo travelers, couples, and groups of friends. The combination of a beautiful setting, excellent customer service, and numerous family-friendly activities positions Hotel Racquet Cuernavaca as a top choice for families seeking both rest and fun.
5 Star
Business
Heated Pool
Luxury
Romantic
Yes, Hotel Racquet Cuernavaca has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
Yes, a spa is available at Hotel Racquet Cuernavaca.
No, Hotel Racquet Cuernavaca doesn't allow dogs.
Yes, parking facilities are available at Hotel Racquet Cuernavaca.
Yes, Hotel Racquet Cuernavaca has a gym.
Location Show Map
More Options
