Cuernavaca, Avenida Rio Mayo 130018.934202,-99.210947(Show on Map)
8.3
Very Good
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+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Hotel Rio 1300 in Cuernavaca is highly regarded for its superb location in a peaceful yet central neighborhood. Guests appreciate its proximity to delightful restaurants, shops and key destinations, all within a clean and spacious environment that enhances the overall comfort of their stay.
The breakfast offerings receive mixed reviews with a noteworthy weekend buffet providing quality and variety at a reasonable price, though some guests desire more options and improved inclusiveness in the room rate. The dinner service enjoys commendations for good food quality and friendly staff, despite some criticism regarding menu variety and inconsistent taste.
The spacious and clean rooms are often praised for their comfort and pleasant views, although a few critiques mention outdated mattresses and a lack of specific amenities like refrigerators and sufficient outlets. Maintenance issues such as occasional noise due to proximity to the elevator, shower problems and water flow inconsistencies also emerge.
Cleanliness is a consistent strength with spotless rooms, facilities and common areas maintained by a courteous and attentive staff. The hotel’s service is widely lauded for its friendliness and exceptional attention to detail, enhancing guests' overall experience.
While the Wi-Fi service is a point of contention due to reliability issues, the pool area is celebrated for its cleanliness, warm water, charming ambiance and suitability for children, despite its smaller size.
Overall, Hotel Rio 1300 provides a comfortable, friendly and well-located stay with some areas for improvement in breakfast variety, Wi-Fi quality and certain room amenities. Despite these areas for growth, the hotel's cleanliness, staff service and location make it a commendable choice for travelers.
Categories
Honeymoon
This hotel is highly rated by couples and offers comfortable accommodations. It is conveniently located and provides easy access to various attractions in Cuernavaca.
Spa
This hotel offers a spa, swimming pool and gym. Known for offering great service and a relaxing experience.
Family
Hotel Rio 1300 is a family-friendly hotel. It offers accommodation and services suitable for families.
Romantic
This hotel is highly rated by couples. It offers a comfortable and convenient stay. The hotel's amenities cater to a pleasant romantic getaway.
Pool
This hotel offers a swimming pool, providing a refreshing amenity for guests. It is located on Avenida Rio Mayo, making it accessible within Cuernavaca.
Outdoor Pool
Business
Hotel Rio 1300 is a modern hotel that features comfortable rooms, a business center and meeting facilities. This hotel is well-located for business travelers.
Parking
The hotel provides parking for its guests. Having parking available makes it more convenient for visitors with cars.
Accessible
Hotel Rio 1300 offers rooms and facilities for disabled guests, including roll-in showers and an elevator for access to upper floors. Accessible parking is also available for convenience.
4 Star
This hotel's location provides easy access to attractions. It offers comfortable accommodations and necessary amenities.
Outdoor Pool
Offers an outdoor pool with hot tub. It also has paddle-tennis courts.
Gym
Tennis
Room Types
King SuiteThis spacious, air-conditioned suite features 1 king-size bed, a seating area and views of the city. It offers free WiFi, flat-screen cable TV, a minibar and a safe. The bathroom includes a spa bath, bathrobe, toiletries and a hairdryer. Towels for the bathroom and pool are also provided.
King Room with BalconyThe spacious double room provides air conditioning, a wardrobe, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 1 bed.
Superior Double RoomOffering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a wardrobe, a safe deposit box, tumble dryer as well as city views. The unit has 2 beds.
King SuiteThe hot tub and spa bath are the standout features of this suite. This spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite offers a flat-screen TV with streaming services, a wardrobe, a safe deposit box, tumble dryer as well as city views. The unit has 1 bed.
Junior Suite with Garden ViewThe air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. The suite features a wardrobe, a safe deposit box, tumble dryer, a flat-screen TV with streaming services, as well as garden views. The unit has 1 bed.
Queen RoomThis air-conditioned double room is comprised of a flat-screen TV with streaming services and a private bathroom. The unit has 1 bed.
Twin RoomThis air-conditioned twin room includes a flat-screen TV with streaming services and a private bathroom. The unit offers 2 beds.
Standard Twin Room with Garden ViewThe spacious twin room features air conditioning, a wardrobe, a balcony with garden views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.
Superior King RoomThis air-conditioned double room is comprised of a flat-screen TV with streaming services and a private bathroom. The unit has 1 bed.
Superior Twin Room with Garden ViewThe spacious twin room offers air conditioning, a wardrobe, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 2 beds.
Guest Reviews
8.3
Very Good
Review Summaries
Location
Hotel Rio 1300 in Cuernavaca receives high praise for its superb location. Nestled in a peaceful and central neighborhood, guests frequently note its proximity to an array of delightful restaurants and shops. The hotel is particularly noted for being situated in a nice and quiet area, making it convenient for both leisure and business travelers. Guests find it well-placed for their activities, appreciating the convenience of having key destinations close by. In addition to its excellent location, the hotel impresses with its cleanliness, spaciousness and overall comfort, enhancing the stay experience. Its strategic position on a major avenue further amplifies its accessibility, contributing to the overall positive impression of its locale.
Breakfast
Hotel Rio 1300 offers a breakfast experience that garners mixed reviews from its guests. On weekends, the buffet breakfast stands out with a variety of options and is reasonably priced at 295 MXN. Guests who enjoy a hearty start to their day can expect excellent morning fare available from 7 AM until noon, providing both quality and delicious flavors.
While some guests find the breakfast offerings sufficient, others express a desire for more variety and feel that the quality could be improved. There are also comments about the breakfast buffet closing early, which may be a consideration for late risers. Additionally, some guests feel that including breakfast in the room rate would enhance the overall value of their stay.
Despite these mixed feelings about breakfast, the hotel’s restaurant has received positive feedback for its dinner service with guests appreciating the quality of the evening meals. Although not luxurious, Hotel Rio 1300 is praised as a very good establishment with room for improvement in its breakfast service.
Dinner
Hotel Rio 1300's restaurant provides a mixed experience for dinner, based on guest feedback. Many patrons appreciated the good food quality and commendable service, praising the taste of the dishes and the friendliness of the staff. However, the menu's limited variety is a notable drawback with some guests seeking more dinner options. Portion sizes and pricing were deemed appropriate by those who enjoyed their meals. Despite these positives, there were complaints about the taste consistency with some describing certain dishes, like spaghetti, as overly greasy and others finding specific beverages, such as Frappuccino, as unpleasant. Additionally, early closing times and breakfast offerings were areas of concern with breakfast notably criticized for its poor quality. Overall, while the restaurant has strong points in service and select dishes, there's room for improvement in menu diversity and taste consistency.
Rooms
'Hotel Rio 1300' boasts spacious and comfortable rooms, frequently praised by guests for their pleasant atmosphere and cleanliness. Many travelers appreciate the good-sized rooms and the lovely views they offer. The beds, while generally deemed comfortable by some, have received mixed feedback with a few guests noting that the mattresses could use an update.
While the comfort level of the rooms is often highlighted, there are mixed reviews about certain aspects. Some rooms have been mentioned as feeling small and lacking amenities such as a refrigerator and adequate outlets. The cleanliness of the rooms varies with reports of some areas needing upkeep, including dirty curtains and occasional musty smells.
The hotel itself is described as comfortable and pleasant, though there are remarks about noise due to proximity to the elevator and movement in the area. A few maintenance issues, such as the shower and water flow, were noted, suggesting that some updates may be necessary.
Despite these drawbacks, 'Hotel Rio 1300' provides a generally comfortable stay with its clean and spacious rooms suited for a good night's sleep, complemented by its very good location.
Beds
Hotel Rio 1300 presents a mix of opinions regarding the comfort of its beds. Many guests have found the beds comfortable and clean, adding positively to their overall stay. The comfort of both the beds and the room, including clean bathrooms and showers, has been praised. However, there are recurring mentions that some mattresses are showing signs of age and may need replacement. While the beds themselves often receive favorable comments for comfort, the softness of the pillows has been noted as an issue for some guests. Overall, the bedding facilities offer a decent level of comfort, though there is room for improvement regarding the condition of the mattresses and pillows.
Cleanliness
Hotel Rio 1300 has received positive feedback from guests regarding its cleanliness and the attentive nature of its staff. Reviews consistently highlight the tidiness and modern appearance of the hotel, including clean facilities, rooms and common areas such as the restaurant and pool. Guests have also appreciated the combined efforts of excellent customer service and high standards of hygiene, which contribute to a comfortable stay. The hotel corridors, rooms and overall premises are frequently mentioned as being spotless, adding to the sense of order and quality throughout the establishment. The staff’s kindness and attentiveness further enhance the positive experience, making Hotel Rio 1300 a commendable choice for travelers seeking a well-maintained and friendly environment.
Staff
Hotel Rio 1300 consistently impresses guests with its exceptional staff. Visitors frequently highlight the friendliness and attentiveness of the employees, from the reception desk to valet parking and the restaurant. Guests appreciate the warm, friendly atmosphere created by the hotel staff, who are noted for their helpful and pleasant demeanor. The service at Hotel Rio 1300 stands out for its excellence, making interactions enjoyable and ensuring a comfortable stay. Whether it's providing detailed instructions, ensuring comfort in the rooms or enhancing the dining experience, the staff is committed to delivering outstanding attention and care. This dedication to service significantly contributes to the overall enjoyable experience at the hotel.
Wi-Fi
Hotel Rio 1300 offers an overall pleasant stay but has received mixed feedback regarding its Wi-Fi service. Many guests have pointed out that the internet connection in the rooms often encountered issues, was not consistently reliable and sometimes did not work at all. The service has been described as slow and frequently down, which can be a significant inconvenience for travelers needing a steady and fast internet connection. While the hotel provides a comfortable and enjoyable experience in other areas, it appears that improving the Wi-Fi quality would greatly benefit guest satisfaction.
Pool
Hotel Rio 1300's pool receives a mix of reviews but many positive remarks stand out. The water is described as really warm and pleasant, complemented by a charming waterfall and beautiful, colorful lights that enhance the overall atmosphere. Cleanliness is a strong point with guests frequently noting how extremely clean and well-maintained it is. The heated pool feature and the pool's ideal temperature make it a favored spot for relaxation and enjoyment.
The location of the pool adds to its appeal, providing a convenient and pleasant setting for guests. Despite being small, the pool is deemed suitable for children due to its height and swimmers appreciate the dedicated lane. Moreover, the service around the pool area is excellent, contributing to a very nice and quiet atmosphere.
However, some guests have pointed out that the pool can be smaller than anticipated, as compared to the published images and there have been instances when the pool water was cold, which was less enjoyable during those times. Overall, though, the positive aspects of the pool at Hotel Rio 1300 make it a notable feature of the hotel, especially for families and those looking to relax in a clean and pleasant environment.
FAQ
Yes, Hotel Rio 1300 has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Hotel Rio 1300.
No, Hotel Rio 1300 doesn't allow dogs.
Yes, parking facilities are available at Hotel Rio 1300.
