Velvet residence
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Summary of reviewsVelvet Residence in Cusco is frequently praised for its advantageous location, facilitating easy access to transportation hubs and essential amenities. The proximity to the Wanchaq train station makes trips to Machu Picchu straightforward, while nearby supermarkets, restaurants, and the Wanchaq Market enhance the local experience. Though not situated in a picturesque area, the hotel's affordability combines with convenient transportation options, creating a peaceful retreat amidst the city's vibrant atmosphere.
Guests appreciate the cleanliness and comfort offered by Velvet Residence. Clean rooms contribute to a pleasant environment, while newly renovated installations enhance the overall appeal. Compliments are often extended to the friendly and dedicated staff, who are integral to creating a welcoming atmosphere. Noteworthy team members receive special mentions for their exceptional service. Despite minor feedback on towel changes and sound insulation, the hotel maintains commendable cleanliness standards, contributing to a satisfying stay.
The breakfast experience is varied, with freshly prepared options like eggs and real fruit juice receiving positive remarks. Guests suggest that improvements could be made in variety and timing, ensuring this too aligns with early tour schedules. The staff managing breakfast service receive praise, though the space could be more accommodating.
Velvet Residence provides comfortable beds, contributing to an excellent night's sleep. Guests frequently highlight the coziness and high standards of the resting environment, complemented by amenities like Smart TVs and kitchen access. Though minor issues with the beds exist, the overall impression remains highly positive.
Despite inconsistent feedback regarding Wi-Fi quality, Velvet Residence stands out for its appealing price-quality relationship, offering satisfactory value for its cost. Guests applaud the well-maintained structure, friendliness of staff, and large TVs, creating a well-rounded experience. Overall, Velvet Residence is recommended for its balance of affordability, cleanliness, friendly service, and convenience, making it a reliable choice for travelers seeking a comfortable and welcoming stay in Cusco.
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Guests appreciate the cleanliness and comfort offered by Velvet Residence. Clean rooms contribute to a pleasant environment, while newly renovated installations enhance the overall appeal. Compliments are often extended to the friendly and dedicated staff, who are integral to creating a welcoming atmosphere. Noteworthy team members receive special mentions for their exceptional service. Despite minor feedback on towel changes and sound insulation, the hotel maintains commendable cleanliness standards, contributing to a satisfying stay.
The breakfast experience is varied, with freshly prepared options like eggs and real fruit juice receiving positive remarks. Guests suggest that improvements could be made in variety and timing, ensuring this too aligns with early tour schedules. The staff managing breakfast service receive praise, though the space could be more accommodating.
Velvet Residence provides comfortable beds, contributing to an excellent night's sleep. Guests frequently highlight the coziness and high standards of the resting environment, complemented by amenities like Smart TVs and kitchen access. Though minor issues with the beds exist, the overall impression remains highly positive.
Despite inconsistent feedback regarding Wi-Fi quality, Velvet Residence stands out for its appealing price-quality relationship, offering satisfactory value for its cost. Guests applaud the well-maintained structure, friendliness of staff, and large TVs, creating a well-rounded experience. Overall, Velvet Residence is recommended for its balance of affordability, cleanliness, friendly service, and convenience, making it a reliable choice for travelers seeking a comfortable and welcoming stay in Cusco.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Small Hotel
3-Star Hotel
Guest Reviews
Velvet Residence boasts a location that offers easy access to major transportation hubs and essential amenities in Cusco. It's conveniently situated close to the Wanchaq train station, making trips to explore Machu Picchu straightforward. Visitors will find themselves near supermarkets, restaurants, and the vibrant Wanchaq Market, which adds to the accessibility for daily needs and local flavor.
While the neighborhood itself may not be picturesque, guests appreciate its proximity to several key areas. The historic city center is about a 20 to 30-minute walk away, providing guests with manageable access to the cultural heart of Cusco, including the Plaza de Armas. Despite being somewhat distant from the main square, the affordability of transportation options like Uber facilitates easy navigation to various attractions and central spots.
The area is noted to be relatively quiet, offering a peaceful retreat after a day of exploration. Additionally, it’s situated conveniently for those arriving from the airport. Velvet Residence combines good pricing with practical proximity to travel essentials, making it a suitable choice for those prioritizing ease of movement around Cusco.
Velvet Residence offers a breakfast experience that seems to vary widely, with several guests praising aspects such as freshly prepared eggs and real fruit juice. The minimalist approach to breakfast leaves some guests wanting more, as the offerings of bread and jam can feel basic, and options remain largely the same each day. While some guests find the breakfast flavorful with good coffee and omelettes, others suggest improvements in variety and quantity, considering it insufficient for the price paid.
Timing is a notable concern, with breakfast hours from 6:30 to 8:00 AM often conflicting with early tour departures, prompting suggestions for extending the schedule. Additionally, the small space where breakfast is served can be less accommodating. Despite these limitations, there is appreciation for the quality of the breakfast service when it is available, particularly when delicious elements are included. The potential for improvement in both timing and variety could help Velvet Residence enhance its breakfast offerings, ensuring wider satisfaction among guests.
Velvet Residence offers a range of comfortable and spacious rooms that guests frequently describe as clean, cozy, and inviting. Many visitors have highlighted the incredibly comfortable and cozy beds, making it a welcoming spot for relaxation. The addition of large flat-screen TVs and good bathrooms enhances the overall experience. Despite some minor issues, such as sporadic ant sightings and occasional hot water difficulties, guests express satisfaction with the cleanliness and pleasant atmosphere of the rooms.
The hotel's facilities are well-regarded, with the presence of an elevator adding to guest convenience. The staff at Velvet Residence are praised for their excellent service, noted for their friendliness and diligence. However, there were some critiques about sound insulation and inadequate light-blocking curtains in some rooms. While certain guests experienced a limited breakfast selection, the overall dining experience is generally positive.
Some rooms offer city views, though the vantage point can be limited to the immediate street. Overall, Velvet Residence stands out as a neat, tidy, and well-functioning accommodation choice, highlighted by its warm and comfortable ambiance, making it a reliable option for travelers seeking a peaceful stay.
Velvet Residence offers a sleep experience that guests repeatedly describe as exceedingly comfortable. The rooms are consistently praised for their cleanliness and coziness, with beds standing out as a particular highlight of the stay. Many guests express their satisfaction with the comfort provided, often remarking on the quality of the mattresses and pillows, which contributes to an exceptional night's sleep. The beds are noted for being both spacious and supportive, contributing to positive impressions of the accommodation overall. Guests also appreciate the availability of amenities such as Smart TVs and the option to use the kitchen, which enhances the sense of convenience and relaxation during their stay. However, a few minor issues with noise from the bed's structure and varied mattress conditions have been observed by some visitors. Overall, Velvet Residence provides a reliably comfortable resting environment that leaves a favorable impression on most of its guests.
Velvet Residence consistently impresses guests with its commendable cleanliness standards. The hotel offers clean and tidy facilities, maintaining very clean rooms that contribute to an overall pleasant and comfortable environment. The attention to cleanliness is complemented by attentive staff who ensure everything remains spotless. Guests appreciate the clean common areas, including a comfortable kitchen, which provides amenities like tea and hot water beneficial for the altitude. The newly renovated installations add to the appeal, with clean and comfortable rooms that make the stay more enjoyable. While most feedback is positive, there is a slight concern about towel changes during stays. Nonetheless, the central location of the accommodation, combined with its impeccable cleaning standards, enhances guest satisfaction.
Velvet Residence has garnered praise for its exceptional staff, who are consistently noted for their friendliness and attentiveness. Guests repeatedly highlight the warmth and kindness of the team, creating a welcoming atmosphere throughout their stay. The customer service staff are celebrated for their availability and dedication, often going above and beyond to ensure guest satisfaction. Noteworthy team members like Eliot and Milagros receive particular commendations for their excellent service, helpfulness, and valuable recommendations. Similarly, the breakfast service stands out, frequently described as spectacular and accompanied by attentive care.
Despite a couple of remarks suggesting room for improvement, the overwhelming majority underscore the hospitality and willingness of the staff to assist with any need. Velvet Residence’s personnel excel in responding to guest inquiries promptly and efficiently, enhancing the overall experience with their professionalism and positive demeanor. The hotel is highly recommended for both its service and its balance of quality and price, making it an attractive choice for travelers seeking consistent support and a friendly atmosphere.
Velvet Residence receives mixed feedback regarding its Wi-Fi quality. Some guests experience a pretty good or good internet connection, suggesting that the service can be satisfactory under certain conditions. However, there are several instances where guests report issues, such as the Wi-Fi not working at all or being unavailable due to heavy usage. At times, the internet signal is described as bad or unresponsive. It seems that connectivity can be inconsistent, perhaps improving at less busy periods or in specific areas of the hotel.
Velvet Residence offers an appealing price-quality relationship that stands out among options in the city. Guests frequently commend the well-maintained structure, describing it as good and even superior compared to other alternatives. The staff receives positive feedback, contributing to the overall experience, with particular praise for their friendliness and the inclusion of a large TV in the rooms. However, there are some areas that could benefit from attention, such as improving room cleaning consistency and refreshing bedding. Minor bathroom issues, like water splashing from the shower curtain, also warrant consideration. Despite these aspects, visitors appreciate the value offered for the price paid, acknowledging the efforts the hotel makes to deliver a satisfactory stay.
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Location
While the neighborhood itself may not be picturesque, guests appreciate its proximity to several key areas. The historic city center is about a 20 to 30-minute walk away, providing guests with manageable access to the cultural heart of Cusco, including the Plaza de Armas. Despite being somewhat distant from the main square, the affordability of transportation options like Uber facilitates easy navigation to various attractions and central spots.
The area is noted to be relatively quiet, offering a peaceful retreat after a day of exploration. Additionally, it’s situated conveniently for those arriving from the airport. Velvet Residence combines good pricing with practical proximity to travel essentials, making it a suitable choice for those prioritizing ease of movement around Cusco.
Breakfast
Timing is a notable concern, with breakfast hours from 6:30 to 8:00 AM often conflicting with early tour departures, prompting suggestions for extending the schedule. Additionally, the small space where breakfast is served can be less accommodating. Despite these limitations, there is appreciation for the quality of the breakfast service when it is available, particularly when delicious elements are included. The potential for improvement in both timing and variety could help Velvet Residence enhance its breakfast offerings, ensuring wider satisfaction among guests.
Rooms
The hotel's facilities are well-regarded, with the presence of an elevator adding to guest convenience. The staff at Velvet Residence are praised for their excellent service, noted for their friendliness and diligence. However, there were some critiques about sound insulation and inadequate light-blocking curtains in some rooms. While certain guests experienced a limited breakfast selection, the overall dining experience is generally positive.
Some rooms offer city views, though the vantage point can be limited to the immediate street. Overall, Velvet Residence stands out as a neat, tidy, and well-functioning accommodation choice, highlighted by its warm and comfortable ambiance, making it a reliable option for travelers seeking a peaceful stay.
Beds
Cleanliness
Staff
Despite a couple of remarks suggesting room for improvement, the overwhelming majority underscore the hospitality and willingness of the staff to assist with any need. Velvet Residence’s personnel excel in responding to guest inquiries promptly and efficiently, enhancing the overall experience with their professionalism and positive demeanor. The hotel is highly recommended for both its service and its balance of quality and price, making it an attractive choice for travelers seeking consistent support and a friendly atmosphere.
Wi-Fi
3 Star
No, Velvet residence doesn't have any pool.
No, a spa isn't available at Velvet residence.
Yes, Velvet residence welcomes dogs.
No, parking facilities aren't available at Velvet residence.
No, Velvet residence doesn't have a gym.
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