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Summary of reviewsThe Pergola Design Hotel receives widespread praise from guests for its exceptional location, cozy and clean accommodations and a friendly, supportive staff. Situated just a short walk from My Khe Beach, the hotel's convenient access to both the serene seascape and bustling city center offers a balance of tranquility and accessibility. Guests are particularly fond of its proximity to various local restaurants and cafés, contributing to a vibrant yet peaceful stay.
The breakfast experience presents a mixed bag with some guests enjoying delicious and satisfying meals, whereas others encountered occasional issues like system errors and absence of included breakfast during certain periods. Despite these occasional hiccups, many still found the breakfast adequate and appreciated the value provided by the overall accommodation.
Rooms at The Pergola Design Hotel are described as clean, comfortable and aesthetically pleasing with a modern and elegant decor. The clever use of compact space ensures that all necessary amenities are present, making even the smaller rooms highly functional. Larger rooms and one-bedroom apartments offer added spaciousness, enhancing the guest experience. Daily housekeeping maintains the rooms in a spotless condition, contributing to the hotel's charm and fresh ambiance.
Cleanliness is a strong suit for the hotel with guests frequently commending the hotel's well-maintained rooms and common areas. The effective and daily housekeeping services ensure rooms remain tidy and comfortable. Although some minor issues like ants in the bathroom have been reported, the hotel's cleanliness generally receives high marks.
The staff at The Pergola Design Hotel stands out for their friendliness and eagerness to assist guests. Staff members like Hailey, Thùy Dương and Quuy are especially noted for their cheerful demeanor and helpful nature. The reception team, including Nhung, consistently provides warm welcomes and efficient service, ensuring that international visitors enjoy a smooth and pleasant stay. Their excellent English-speaking skills further enhance the guest experience.
The hotel's beds are frequently highlighted for their comfort with many describing them as very comfortable and adding to the restful nature of their stay. The spacious beds and well-equipped rooms, complete with effective air conditioning and comfortable furnishings like desks and chairs, contribute positively to the overall experience.
The prime location close to the beach adds significant value, allowing guests to enjoy easy access to the shore as well as nearby attractions like the Dragon Bridge. Car rental services at reasonable rates facilitate exploring further afield. In summary, The Pergola Design Hotel offers an inviting and comfortable base, bolstered by a strategic location, commendable cleanliness and outstanding staff service, making it a popular choice for visitors. Show more
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Categories
Hotel near The Beach
Hotel Taking Steps Towards Sustainability
Hotel with Spa
Family Friendly Hotel
Hotel with Free Wi-Fi
Cheap Hotel
Small Hotel
3-Star Hotel
Room Types
Guest Reviews
8.8
Excellent
Location
The Pergola Design Hotel boasts an exceptional location, just a short walk from the beautiful My Khe Beach. Guests frequently highlight its convenience, being merely steps away from both the beach and a variety of local restaurants and cafés. Situated in a quiet residential area yet close to the bustling city center, the hotel offers the perfect balance of tranquility and accessibility. Reviews commend the hotel’s modern, cozy design and the friendly staff that contribute to a warm, welcoming atmosphere. Whether you're looking for a serene beach retreat or easy access to city amenities, this hotel provides a superb base with a top price-performance ratio.
Breakfast
Guests at The Pergola Design Hotel have shared mixed impressions about the breakfast experience. Several guests enjoyed their breakfast, describing it as delicious, good, sufficient and tasty. However, some guests reported issues such as the absence of breakfast during specific periods, even when it was included in their reservation. There were also instances where staff cited a system "error" as a reason for not honoring the breakfast. While some found the breakfast to be scarce or just average, the hotel overall seems to offer a reasonably priced and good accommodation experience.
Rooms
The rooms at The Pergola Design Hotel have garnered praise for their comfort and cleanliness. Many guests appreciated the cozy and tidy nature of the accommodations with several noting that the rooms lived up to their expectations based on online photos. The modern and elegant decor was frequently mentioned with wooden-style decorations adding to the room's aesthetic appeal. Despite being compact, the rooms were fully equipped and provided everything needed for a comfortable stay. Travelers highlighted the cleanliness and pleasant smell of the rooms, noting that they were cleaned daily and always kept tidy.
While some guests found the rooms to be on the smaller side, they still found them adequate for their needs, especially appreciating the effective use of space. Beds were generally described as very comfortable, although there were occasional mentions of less satisfactory bedding. The larger rooms and one-bedroom apartments were particularly well-received for their spaciousness and added conveniences.
The clean and modern design was a recurring theme with various guests commending the beautiful and practical room arrangements. Overall, the rooms at The Pergola Design Hotel are well-maintained, stylish and equipped with amenities that contribute to a comfortable and enjoyable stay.
Beds
Guests at The Pergola Design Hotel frequently highlight the comfort and quality of the beds. Many reviewers underscore the beds as very comfortable with some describing them as super comfortable and fluffy. The large bed sizes and clean accompanying bathrooms add to the overall positive experience. Guests also appreciate the value for money provided by these comfortable sleeping arrangements. While one review mentioned an expired mattress causing back pain, the vast majority of feedback indicates satisfaction with the beds. Highlights include good air conditioning and efficient room furnishings, such as comfortable desks and chairs, that complement the restful sleeping quarters. Overall, The Pergola Design Hotel generally impresses with its comfortable and inviting beds.
Cleanliness
The Pergola Design Hotel has garnered positive feedback for its cleanliness and charming ambiance. Guests frequently commend the hotel for its impeccably clean rooms with daily housekeeping ensuring that rooms are neat and comfortable every day. Many visitors appreciate the clean, fresh and airy atmosphere of the rooms, which are often described as spotless and well-maintained.
Beyond cleanliness, the staff at the hotel receive high praise for their helpfulness and friendly demeanor. They are noted to be extremely supportive, often going the extra mile to assist guests, enhancing the overall experience despite any minor room shortfalls.
While some guests have pointed out occasional lapses in cleanliness, such as ants in the bathroom and stains on bedding, the general consensus remains positive. The hotel’s close proximity to the beach and reasonable rates further add to its appeal. The rooms, though sometimes noted as small or slightly worn, remain functional and well-equipped.
Overall, The Pergola Design Hotel offers a clean and comfortable stay with a touch of local charm, supported by an enthusiastic and helpful staff.
Staff
At 'The Pergola Design Hotel,' guests frequently encountered an exceptional team of staff characterized by their friendliness and willingness to assist. Visitors were particularly taken with individual members such as Hailey, Thùy Dương and Quuy, who were noted for their helpfulness and cheerful demeanor. The reception staff, including Nhung and others, received high praise for their enthusiasm, warm welcomes and accommodating nature.
The hotel's personnel were consistently described as very kind, enthusiastic and incredibly supportive. They demonstrated a strong capacity for making guests feel comfortable and well-attended, contributing significantly to a positive experience even when other aspects of the stay had shortcomings. Many reviewers emphasized that the staff members possessed excellent English-speaking skills, making communication easy for international visitors.
Guests also highlighted the responsiveness and politeness of the staff, noting their readiness to solve problems and provide help in organizing transport and other arrangements. Overall, it seems that the friendly and attentive staff at 'The Pergola Design Hotel' frequently left a lasting impression, ensuring that guests felt welcome and cared for throughout their stay.
Beach
'The Pergola Design Hotel' boasts an enviable location that strikes a perfect balance for beach lovers seeking convenience and charm. Positioned right in the center, the hotel is just a short, five-minute stroll away from the shore, making daily visits to the beach a breeze. Guests frequently highlight the hotel's proximity to the beach, noting the ease of access and the pleasant, quick walk. The surrounding area complements the beachside allure with an array of wonderful restaurants and attractions, such as the Dragon Bridge, which is just a 20-minute walk away. The location not only enhances the beach experience but also offers practical amenities such as a car rental service at reasonable rates, allowing visitors to explore further afield with ease. In sum, 'The Pergola Design Hotel' provides both a strategic and delightful base for enjoying the nearby beach and exploring the local area.
No, The Pergola Design Hotel doesn't have any pool.
Yes, a spa is available at The Pergola Design Hotel.
No, The Pergola Design Hotel doesn't allow dogs.
No, parking facilities aren't available at The Pergola Design Hotel.