Sendan Residence
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Summary of reviewsSendan Residence stands out for its exceptional location in the heart of the city, offering guests easy access to amenities such as cafes, supermarkets, a bustling market and essential services like grocery stores, pharmacies and barbershops. Its proximity to Dammam Corniche, the central hospital, commercial shops and numerous restaurants makes it convenient for both leisure and business travelers. Despite being near busy streets, the residence maintains a quiet and peaceful atmosphere, further enhanced by ample parking options and a walkable surrounding area.
Guests particularly commend the cleanliness of the rooms and the professionalism of the staff, contributing to the overall value for money. The residence offers various room types, all equipped with essentials like a refrigerator, kettle and microwave. The rooms, although described as smaller than advertised by some, are generally appreciated for their spaciousness, comfort and modern design. While some furniture might appear worn and in need of renovation, the overall decor is pleasing. However, bathrooms could benefit from better maintenance and decor.
Cleanliness is a major highlight with guests frequently praising the neat and tidy environment, spotless rooms, fresh linens and pleasant scent throughout the property. The staff, including members like Fatima, Mahmoud and Ahmad, receive high praise for their respectful and cooperative behavior, significantly enhancing the guest experience. The residence’s free Wi-Fi, though appreciated for its availability, shows room for improvement with regards to connectivity and speed in certain areas.
The breakfast experience at Sendan Residence receives mixed reviews. While some guests appreciate the delicious Arabic options, delivered efficiently to rooms at a reasonable cost, others find it lacking in variety and quality. Despite these varied opinions, the provided breakfast is considered to have redeeming qualities.
Overall, Sendan Residence offers a luxurious yet affordable stay characterized by a modern and sophisticated ambiance. The hotel’s cleanliness, professional staff and strategic location provide a comfortable and convenient option for travelers, although minor improvements in room maintenance, breakfast variety and internet connectivity could further enhance the guest experience. The overall value for money and the positive aspects make Sendan Residence a top choice for visitors to the area.
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Guests particularly commend the cleanliness of the rooms and the professionalism of the staff, contributing to the overall value for money. The residence offers various room types, all equipped with essentials like a refrigerator, kettle and microwave. The rooms, although described as smaller than advertised by some, are generally appreciated for their spaciousness, comfort and modern design. While some furniture might appear worn and in need of renovation, the overall decor is pleasing. However, bathrooms could benefit from better maintenance and decor.
Cleanliness is a major highlight with guests frequently praising the neat and tidy environment, spotless rooms, fresh linens and pleasant scent throughout the property. The staff, including members like Fatima, Mahmoud and Ahmad, receive high praise for their respectful and cooperative behavior, significantly enhancing the guest experience. The residence’s free Wi-Fi, though appreciated for its availability, shows room for improvement with regards to connectivity and speed in certain areas.
The breakfast experience at Sendan Residence receives mixed reviews. While some guests appreciate the delicious Arabic options, delivered efficiently to rooms at a reasonable cost, others find it lacking in variety and quality. Despite these varied opinions, the provided breakfast is considered to have redeeming qualities.
Overall, Sendan Residence offers a luxurious yet affordable stay characterized by a modern and sophisticated ambiance. The hotel’s cleanliness, professional staff and strategic location provide a comfortable and convenient option for travelers, although minor improvements in room maintenance, breakfast variety and internet connectivity could further enhance the guest experience. The overall value for money and the positive aspects make Sendan Residence a top choice for visitors to the area.
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About Sendan Residence
License: 10008867
Guest Reviews
Location
The hotel’s central position also means guests have easy access to malls, the sea and essential services like grocery stores, barbershops and pharmacies. The surrounding area is walkable with plenty of parking options, further enhancing its convenience. Aside from the favorable location, guests commend the cleanliness of the rooms and the professionalism of the staff.
Overall, Sendan Residence offers excellent value for the price, combining a strategic location with high standards of cleanliness and service, making it a top choice for visitors to the area.
Breakfast
However, not all feedback is favorable. Some guests have expressed disappointment, citing that the breakfast did not meet their expectations with some describing it as limited or not up to the expected level. There have also been complaints about the breakfast being too bad or not okay. Furthermore, the breakfast buffet, when available, has restrictions on portions, which some guests found frustrating. Several reviews also hint at negative attitudes towards food options and the need for improvement in the breakfast variety. Despite these criticisms, the overall sentiment suggests that while breakfast may not be perfect, it has some redeeming qualities that can be enjoyed.
Rooms
The bathrooms, while clean, could benefit from better decor and more thorough maintenance. Some issues reported include leaks, normal water pressure and the need for more rigorous cleaning. Additionally, the absence of daily cleaning unless requested can be a drawback for some guests.
The hotel's overall maintenance has room for improvement with several reports of dampness and occasional odors in the rooms, as well as malfunctioning room cards that require frequent trips to the reception. Despite these issues, the spaciousness and cleanliness of the rooms often left guests satisfied, especially considering the price.
Guests acknowledge that the hotel provides good value for money with a great price/quality ratio, though some found the room cleaning schedules and maintenance lacking. The staff are commended for their respectful and helpful attitude, contributing positively to the guest experience.
In terms of amenities, the apartments are generally well-furnished and reasonably sized, though not all apartments come with necessary kitchen items. The building itself is described as new and classy with a lobby that adds to the overall appeal. Soundproofing could be better, as some noise from the street can be heard inside the rooms. Nonetheless, guests find the rooms to generally be comfortable, air-conditioned and a good option for families.
Beds
However, some guests noted that the bedding needs to be refreshed, mentioning occasional cleanliness issues such as dirty bed sheets and pillow covers, as well as instances of discomfort from itchy bed sheets. There were also mentions of outdated and worn-out bedding and furniture, suggesting that some aspects of the accommodation could benefit from updates. Additionally, feedback pointed out that individual beds can be narrow and the bed arrangement might be tight for two.
Despite these occasional criticisms, extra clean bedding is available upon request and the staff responds promptly to such requests, ensuring a better experience for the guests.
Cleanliness
The cleaning services are often praised for their excellence, contributing to the overall cleanliness and maintenance of the hotel. Visitors also noted the hotel's well-organized and tranquil ambiance, which further adds to the comfort of their stay. The hotel staff were frequently mentioned for their cooperative and friendly behavior, complementing the clean and serene setting.
However, there are some negative observations. A few guests reported issues such as insufficient towels, dirty floors and occasionally unclean linens. Instances of small insects and bad odors were cited, particularly in specific rooms or areas. Despite these mixed reviews, the overall impression remains positive with many guests recommending Sendan Residence for its cleanliness, good location and excellent staff service. The hotel appears to offer a satisfactory experience for those prioritizing cleanliness in their accommodation choice.
Staff
Wi-Fi
However, the internet connectivity at Sendan Residence has received mixed reviews. While some guests have experienced fast internet, others have reported issues such as poor wifi coverage, frequent disconnections and overall slow speeds. In particular, certain rooms, such as room 107, have been noted to have weak internet, though the connection is stronger in the lounge area. There's a consensus that the quality of the internet network could benefit from some strengthening to improve guests' stay further.
Overall, the residence offers a calming environment with good integrity and service, but potential guests should be aware that the wifi experience can vary significantly throughout the property.
Luxury
However, some aspects of the hotel fall short of luxury expectations. The dining experience is described as average and the furniture does not always meet the high standards suggested by its luxury label. While most beds are comfortable, there are occasional remarks about them being slightly uncomfortable. Despite these minor drawbacks, the pervasive clean and luxurious scent adds a final touch to the sophisticated ambiance of Sendan Residence.
No, Sendan Residence doesn't have any pool.
No, a spa isn't available at Sendan Residence.
No, Sendan Residence doesn't allow dogs.
No, parking facilities aren't available at Sendan Residence.
No, Sendan Residence doesn't have a gym.
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