درة ترف 1 لشقق المفروشة المخدمة Durra Taraf 1 Residential
Dammam26.38003600,
50.02383600,
Abu Ubaidah Aljarrah Road, Dammam(Show on Map)
6.8
Rated
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1 room2 guests1 room, 2 guests
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Summary of reviewsدرة ترف 1 لشقق المفروشة المخدمة Durra Taraf 1 Residential provides a strategically advantageous location, notably approximately a 20-minute drive from the airport, making it highly accessible. The serene and peaceful atmosphere is appreciated by guests seeking a quiet retreat, complemented by practical proximity to service facilities such as markets, gas stations and party halls. The ease of access to major roads further enhances its desirability, enabling visitors to reach various points of interest conveniently.
The rooms at Durra Taraf 1 are a mixed bag. On the upside, some guests praise the spaciousness and cleanliness of certain rooms, alongside commendable reception services and good internet connectivity. However, numerous reviews highlight serious issues, including dust, bad smells, outdated and broken furniture and maintenance problems such as faulty air conditioners and bathroom fixtures. Noise insulation also appears weak, causing disturbances from the surroundings. The actual room conditions often do not match advertised photos with complaints about cleanliness and maintenance prevalent.
Cleanliness at Durra Taraf 1 experiences mixed reviews. While some guests note clean and organized rooms with responsive cleaning teams, others point out significant issues like dusty surfaces, insects, dirty carpets and old furniture. The cleaning staff are available around the clock and praised for their efforts, yet some areas indicate a need for enhanced maintenance and thorough cleaning.
Staff behavior at Durra Taraf 1 receives varied feedback. Positive remarks often highlight the professionalism and cooperation of certain reception staff, contributing to a pleasant stay. The cleaning team also garners praise for their diligent work. However, other guests report encountering unresponsive and occasionally rude staff, impacting the overall experience.
Free Wi-Fi at the hotel faces criticism for being weak and sometimes nonfunctional, particularly affecting those needing reliable internet access. Despite guests contacting reception for assistance, issues persist, suggesting an area needing improvement.
Suitability for families, especially those with children, yields mixed responses. Some guests find the accommodations lacking essential features and safety considerations for young children, such as kitchen utensils and proper bathroom arrangements. The hotel is often viewed as more fitting for bachelors than family groups.
Feedback on beds is generally negative with many guests citing discomfort, poor mattress quality and outdated bedding. Cleanliness of the bed linens also requires attention, as several guests experienced dissatisfaction with the state of the mattresses and under-bed areas.
Durra Taraf 1, being a three-star hotel, offers furnished apartments at a reasonable price. While seen as competitive within its class, issues like slow internet, unpleasant smells and cleanliness problems need addressing. Nonetheless, the financial value remains acceptable for some guests, given the decent service provided for the price.
Accessibility for guests with disabilities is commendable with easy access to parking and ground floor spaces, although a car may be necessary for some essential services. Proximity to Al Nakheel Mall is a substantial advantage, although distance from prominent restaurants is noted. Professional staff contribute to cleanliness, despite minor maintenance challenges.
In summary, درة ترف 1 لشقق المفروشة المخدمة Durra Taraf 1 Residential offers an advantageous location and some commendable services, but there are significant areas requiring improvement, particularly in room maintenance, cleanliness, staff interactions and internet connectivity. Show more
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Categories
Hotel with Free Wi-Fi
This hotel provides free Wi-Fi access to guests.
3-Star Hotel
This hotel offers furnished apartments. It is a good option for travelers looking for a self-catering option.
Family Friendly Hotel
Accessible Hotel
Small Hotel
Room Types
Standard StudioThis air-conditioned studio is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
One-Bedroom ApartmentThe air-conditioned apartment features 1 bedroom and 1 bathroom with a shower and a hairdryer. The apartment has tiled floors, a seating area with a flat-screen TV with cable channels, a wardrobe, an electric kettle, as well as a sofa. The unit offers 1 bed.
Two-Bedroom ApartmentThe air-conditioned apartment has 2 bedrooms and 1 bathroom with a shower and a hairdryer. The apartment features tiled floors, a seating area with a flat-screen TV with cable channels, a wardrobe, an electric kettle, as well as a sofa. The unit has 3 beds.
Three-Bedroom ApartmentThe air-conditioned apartment has 3 bedrooms and 3 bathrooms with a shower and a hairdryer. The apartment features tiled floors, a seating area with a flat-screen TV with cable channels, a wardrobe, an electric kettle, as well as a sofa. The unit has 4 beds.
About درة ترف 1 لشقق المفروشة المخدمة Durra Taraf 1 Residential
License: 10008113
Guest Reviews
6.8
Rated
Location
درة ترف 1 لشقق المفروشة المخدمة Durra Taraf 1 Residential boasts a convenient and suitable location, particularly favorable for those seeking proximity to the airport with around a 20-minute drive making it easily accessible. The area is noted for its calmness and peaceful atmosphere, providing a quiet retreat. Guests also find the hotel's location practical with easy access to parking and nearby service facilities such as markets, gas stations and party halls. Although there are minor discrepancies in online maps regarding its precise location, this does not overshadow the overall positive reception regarding its placement. Additionally, the hotel's proximity to major roads ensures that guests have no trouble reaching various points of interest in the region, including markets and malls. In sum, Durra Taraf 1 offers a strategically advantageous and tranquil setting for visitors.
Rooms
درة ترف 1 لشقق المفروشة المخدمة Durra Taraf 1 Residential features a mixed bag of attributes when it comes to its rooms and amenities. On the bright side, guests have commented positively on the spaciousness and cleanliness of some rooms with the apartments being described as clean by local standards. The reception service is also a highlight, receiving praise for its swift check-in process. The internet service is noted as good and the bed offers a reasonable level of comfort.
However, many aspects of the rooms require significant improvement. Numerous reviews point to issues with cleanliness with complaints of dust, bad smells and broken or outdated furniture being common. Several guests have noted persistent maintenance issues, including broken air conditioners, faulty door handles and problems with the bathroom fixtures. The rooms are often described as small and cramped with a lack of proper amenities like towels, microwaves and laundry services. Noise insulation is weak, leading to disturbances from the street and hallways.
Guests also expressed dissatisfaction with the overall room arrangements, noting that the actual rooms do not match the photos provided online. Issues such as a dirty refrigerator, flying insects and poor air quality were frequently mentioned. The lack of proper customer service and provocative behavior from the reception staff added to the negative experiences of some visitors.
In summary, while there are some redeeming qualities to درة ترف 1 لشقق المفروشة المخدمة Durra Taraf 1 Residential, particularly in terms of customer service and internet connectivity, the rooms themselves fall short in cleanliness, maintenance and space efficiency.
Beds
At درة ترف 1 لشقق المفروشة المخدمة Durra Taraf 1 Residential, guest feedback regarding the beds has been mixed but leans towards the negative. While some guests found the beds comfortable, a significant number have highlighted issues with discomfort and poor mattress quality. The beddings, such as bed sheets and blankets, have been described as old and in need of replacement. Concerns have also been raised about the cleanliness of the bed linens and under the bed with some guests experiencing skin irritation. Additionally, the general state of the linens and covers could benefit from more attentive cleaning. However, the overall sentiment regarding bed comfort is that improvements are needed to ensure a restful stay.
Cleanliness
درة ترف 1 لشقق المفروشة المخدمة Durra Taraf 1 Residential has garnered mixed feedback regarding its cleanliness from guests. While some reviews highlight that the rooms are clean and the cleaning staff is available around the clock, others point out significant issues. Guests have mentioned that the place is clean and organized with some appreciating the peaceful and comfortable environment. Several visitors noted that the cleaning team is responsive and maintains tidy rooms with modern furniture.
However, there are numerous complaints regarding dust, dirty sofas and old, dilapidated furniture. The presence of insects, specifically cockroaches and ants, is a recurring issue. Dirty carpets, unpleasant smells and broken cabinets have also been reported. Some rooms show signs of neglect, such as torn wallpaper and malfunctioning bathroom fixtures.
While improvements have been noticed over previous visits by some guests, others were dissatisfied with the discrepancy between the advertised and actual conditions, emphasizing the need for better maintenance and thorough cleaning, especially in common areas and under beds. Despite these issues, some guests have had a satisfactory experience, describing the accommodation as clean by local standards and noting the professionalism of the staff.
Overall, درة ترف 1 لشقق المفروشة المخدمة Durra Taraf 1 Residential's cleanliness reviews point towards a place that has potential but requires significant efforts to address its inconsistencies.
Staff
درة ترف 1 لشقق المفروشة المخدمة Durra Taraf 1 Residential evokes mixed feelings when it comes to the quality of service provided by its staff. On a positive note, guests frequently highlight the professionalism and cooperation exhibited by several staff members, particularly commending reception staff like Mr. Masoud and Ms. Iman for their polite behavior and excellent manners. The Saudi receptionists have been noted for their hospitality and responsiveness, significantly contributing to a pleasant stay. The cleaning staff is consistently praised for their around-the-clock availability and large numbers, ensuring cleanliness by local standards.
However, not all interactions with the staff are positive. Some guests reported difficulties with the reception, including unresponsive customer service and issues with room assignments. There were instances of purportedly rude behavior and a general lack of helpfulness among certain staff members, including specific complaints involving Indian employees at the reception. Additionally, guests faced challenges when dealing with the reception desk with problems ranging from mishandling entry procedures to provocative and arrogant treatment.
Despite these inconsistencies, the efforts of certain staff members stand out, making the overall experience at Durra Taraf 1 a blend of commendable service and areas in need of improvement.
Wi-Fi
At درة ترف 1 لشقق المفروشة المخدمة Durra Taraf 1 Residential, while many aspects of the stay may meet guest needs, the Wi-Fi situation leaves room for improvement. Multiple guests have noted that the internet connection is weak with some experiencing it not working altogether. The connectivity issues range from very slow speeds to the network being entirely nonfunctional at times, especially during the night. Despite repeated calls to reception, the Wi-Fi situation remained poor for several visitors, affecting the overall experience. For those requiring reliable internet access during their stay, this could be a significant drawback.
Family
درة ترف 1 لشقق المفروشة المخدمة Durra Taraf 1 Residential has received mixed feedback regarding its suitability for families, especially those with children. Many visitors pointed out that the facility seems more fit for bachelors than for family groups. In terms of family accommodations, some guests have noted that the two-bedroom apartments are not equipped with two bathrooms, which can be inconvenient for families. There has also been commentary on the absence of kitchen utensils, a microwave and safety features on the water kettle, important considerations for those traveling with young children. Additional concerns include missing dining chairs, a broken toilet seat and a lack of towels.
While the place is cleaned after the departure of families and there are designated family apartments, the overall sentiment suggests it's not ideally suited for middle-class families or those looking for a kid-friendly environment. Potential improvements in amenities and safety measures for children might enhance the experience for family guests in the future.
3 Star
درة ترف 1 لشقق المفروشة المخدمة Durra Taraf 1 Residential, a three-star establishment, offers furnished apartments at reasonable prices. While the hotel is considered one of the best in its class compared to other three-star hotels, there are notable areas for improvement. Guests have pointed out issues such as slow internet, annoying smells and uncleanliness, including dust on surfaces and uncomfortable beds. Despite these drawbacks, some find the financial value of the reservation acceptable and believe the hotel provides decent service for the price.
Accessible
Durra Taraf 1 Residential offers a commendable level of accessibility for guests with disabilities. The location is easily reachable and provides convenient ground parking spaces right at the entrance. For those relying on public transport, getting a taxi is straightforward and the hotel is close to essential public services, albeit a car may be necessary for some.
The rooms and common areas of the hotel receive high marks for cleanliness with frequent mentions of the professional staff contributing to the upkeep. Guests have praised the facility's general cleanliness, although maintenance issues such as weak water pressure and occasional pest sightings were noted.
For those planning to explore the area, the proximity to Al Nakheel Mall is a considerable advantage, though the hotel's distance from well-known restaurants can be a drawback. Nonetheless, essential services like grocery stores are within walking distance, adding to the overall convenience for guests with disabilities.
Despite minor issues such as internet connectivity and the accessibility of parking, the hotel's services and facilities provide a satisfactory experience for guests with a significant emphasis on cleanliness and professional staff performance.
No, درة ترف 1 لشقق المفروشة المخدمة Durra Taraf 1 Residential doesn't have any pool.
No, a spa isn't available at درة ترف 1 لشقق المفروشة المخدمة Durra Taraf 1 Residential.
No, درة ترف 1 لشقق المفروشة المخدمة Durra Taraf 1 Residential doesn't allow dogs.
No, parking facilities aren't available at درة ترف 1 لشقق المفروشة المخدمة Durra Taraf 1 Residential.
No, درة ترف 1 لشقق المفروشة المخدمة Durra Taraf 1 Residential doesn't have a gym.