Campanile Hotel Dartford
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Summary of reviewsCampanile Hotel Dartford excels as a convenient, budget-friendly option for various travelers, especially due to its prime location near the M25 and Dartford Crossing. This makes it easily accessible to key commercial areas and shopping centers like Bluewater and Lakeside. Despite being situated in an industrial estate, the surrounding green spaces and lakes provide a tranquil, serene atmosphere. Ample free parking further enhances its appeal, especially for those driving.
Breakfast at the hotel generally receives praise for its variety, taste and value for money with guests appreciating the selection of continental and cooked options. The presence of a friendly breakfast host enhances the experience. However, some guests have noted issues like long waiting times, overpricing and pandemic-related service adjustments.
The dining experience garners mixed feedback. While the food is often described as delicious and reasonably priced, the restaurant and bar suffer from limited menu options and frequent closures, particularly on weekends. Service and presentation inconsistencies further affect guest satisfaction.
Guest rooms are clean, spacious and functional, though they are somewhat basic and dated. While many guests find them adequate for a short stay, there are recurring complaints about outdated fixtures, musty odors and inconsistent cleanliness. Housekeeping and maintenance appear sporadic with occasional problems like peeling wallpaper, cracked sinks and inadequate climate control.
Cleanliness is another area with divided opinions. Many guests appreciate the clean and comfortable rooms, but others report issues such as dirt, mold and unpleasant odors. Inconsistent housekeeping practices and occasional lapses in maintenance are noted concerns.
The hotel's staff are generally lauded for their friendliness and helpfulness, significantly contributing to a positive guest experience. Despite occasional instances of unprofessional behavior, the staff's warm and accommodating nature stands out as a strong asset.
Complimentary WiFi is another highlight, often described as fast, reliable and easy to connect to with few reported issues.
Parking is consistently praised for being ample, secure and free, contributing greatly to guest convenience.
The hotel provides a mixed experience for families with positive mentions of spacious family rooms, friendly staff and value for money. However, some families find the lack of activities and certain amenities, like an elevator, a challenge.
The beds receive varied reviews with some guests describing them as comfortable while others find them outdated or uncomfortable due to issues like lumpy mattresses and flat pillows. Upgrading the bedding could enhance the overall guest experience.
For business travelers, the hotel offers a practical and cost-effective option with good facilities like dependable WiFi, late checkouts and friendly staff. However, some rooms have issues with odors, which can detract from the experience.
In terms of accessibility, while the location and parking are convenient, the lack of an elevator poses challenges. The presence of ground floor and assistance rooms does help, but overall improvements in accessible amenities are needed.
Overall, Campanile Hotel Dartford presents a blend of strong positives with areas needing improvement, particularly regarding room updates, dining consistency and enhanced amenities for families and disabled guests.
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Breakfast at the hotel generally receives praise for its variety, taste and value for money with guests appreciating the selection of continental and cooked options. The presence of a friendly breakfast host enhances the experience. However, some guests have noted issues like long waiting times, overpricing and pandemic-related service adjustments.
The dining experience garners mixed feedback. While the food is often described as delicious and reasonably priced, the restaurant and bar suffer from limited menu options and frequent closures, particularly on weekends. Service and presentation inconsistencies further affect guest satisfaction.
Guest rooms are clean, spacious and functional, though they are somewhat basic and dated. While many guests find them adequate for a short stay, there are recurring complaints about outdated fixtures, musty odors and inconsistent cleanliness. Housekeeping and maintenance appear sporadic with occasional problems like peeling wallpaper, cracked sinks and inadequate climate control.
Cleanliness is another area with divided opinions. Many guests appreciate the clean and comfortable rooms, but others report issues such as dirt, mold and unpleasant odors. Inconsistent housekeeping practices and occasional lapses in maintenance are noted concerns.
The hotel's staff are generally lauded for their friendliness and helpfulness, significantly contributing to a positive guest experience. Despite occasional instances of unprofessional behavior, the staff's warm and accommodating nature stands out as a strong asset.
Complimentary WiFi is another highlight, often described as fast, reliable and easy to connect to with few reported issues.
Parking is consistently praised for being ample, secure and free, contributing greatly to guest convenience.
The hotel provides a mixed experience for families with positive mentions of spacious family rooms, friendly staff and value for money. However, some families find the lack of activities and certain amenities, like an elevator, a challenge.
The beds receive varied reviews with some guests describing them as comfortable while others find them outdated or uncomfortable due to issues like lumpy mattresses and flat pillows. Upgrading the bedding could enhance the overall guest experience.
For business travelers, the hotel offers a practical and cost-effective option with good facilities like dependable WiFi, late checkouts and friendly staff. However, some rooms have issues with odors, which can detract from the experience.
In terms of accessibility, while the location and parking are convenient, the lack of an elevator poses challenges. The presence of ground floor and assistance rooms does help, but overall improvements in accessible amenities are needed.
Overall, Campanile Hotel Dartford presents a blend of strong positives with areas needing improvement, particularly regarding room updates, dining consistency and enhanced amenities for families and disabled guests.
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Guest Reviews
Located just off the M25 and close to the Dartford Crossing, the Campanile Hotel Dartford offers a highly convenient location for both business and leisure travelers. This hotel serves as a hub for easy access to the Bluewater and Lakeside shopping centers, as well as various commercial areas like Brands Hatch and Darent Valley Hospital.
Guests find the hotel easy to locate and appreciate its proximity to public transportation, local attractions and major roads. The serene setting includes surrounding green spaces and small lakes, providing a tranquil atmosphere despite being in an industrial estate. The quiet environment is complemented by the hotel's reasonable pricing, ample free parking and practical amenities.
Though situated within an industrial park, the location is ideal for avoiding London’s congested traffic. The clean, well-maintained hotel offers a good balance between accessibility and peacefulness for visitors. It is particularly well-suited for those needing a convenient stopover on the outskirts of London or attending a nearby business meeting.
Reviews of the breakfast at Campanile Hotel Dartford present a mixed but generally positive picture. Many guests praised the breakfast for exceeding expectations, describing it as excellent, superb and delicious with a good selection of both continental and cooked options. The breakfast was often highlighted as freshly prepared, tasty and plentiful with special mention of the good value for money. Free breakfast for children was also noted as a positive aspect.
The variety available and the quality of service received several commendations. Guests appreciated the well-stocked buffet and continental options. The presence of a friendly and charming breakfast host enhanced the experience for some. The cooked breakfast, in particular, was appreciated for being served hot and freshly cooked.
However, there were notable criticisms as well. Some felt that the breakfast was overpriced with a few commenting on the poor quality and limited choices available. There were instances of cold and improperly cooked food, long waiting times and insufficient buffet supplies. Due to the COVID-19 pandemic, some guests experienced a disappointing switch to takeaway breakfast bags instead of a full breakfast, leading to dissatisfaction.
In summary, while many guests enjoyed a good, freshly cooked breakfast with a decent variety and found it to be valuable, others encountered issues with quality, selection and the impact of pandemic-related adjustments.
The dining experience at Campanile Hotel Dartford presents a mixed picture. On the positive side, the restaurant and bar offer good value for money with reasonable prices and a decent array of food and drinks. Dishes such as steak, mixed grill and tomato soup have been praised and the picturesque view of the restaurant overlooking the lake adds to the pleasant atmosphere. The surroundings are generally appreciated and the food is often described as delicious, enjoyable and served quickly.
However, many guests felt the menu was quite limited with frequent issues of unavailable items and pre-prepared meals. In addition, the restaurant's availability is often a problem, as it has been reported closed on multiple occasions, especially on weekends. This lack of consistency has forced many guests to seek alternative dining options such as takeaways or nearby fast food.
There were also criticisms regarding service with some guests mentioning wrong or poorly presented dishes, long wait times and a dated, somewhat scruffy dining area. Even when open, the menu's variety and quality often fell short. High pricing for basic meals, combined with the restaurant's limited operating hours, has left some guests disappointed, feeling that the overall dining experience did not meet their expectations.
The rooms at Campanile Hotel Dartford offer a mix of experiences for guests, reflecting a range of expectations and upkeep. On the positive side, many guests highlighted that the rooms are generally clean and spacious with everything needed for a night's stay. Comfortable and warm rooms with good-sized layouts were appreciated, especially the clean and functional bathrooms. The serene location is another appealing factor, providing a peaceful environment. Additionally, the hotel's large car park with ample space and the friendly staff contribute positively to the overall experience.
However, some aspects have left guests less satisfied. The rooms are described as very basic and often dated, lacking modern amenities such as USB ports and featuring tired decor and fixtures. Problems such as peeling wallpaper, cracked sinks and inadequate heating or cooling systems were noted. Instances of unpleasant odors, including musty or stale smells and occasional issues with cleanliness were also reported. The lack of daily room servicing was a recurring theme and the quality of room maintenance appeared inconsistent.
In summary, while Campanile Hotel Dartford provides reasonably clean and spacious rooms with essential facilities, there is a need for updates and better maintenance to enhance guest comfort and satisfaction.
The beds at the Campanile Hotel Dartford have received a range of feedback from guests with a notable emphasis on their comfort levels. Numerous reviews highlight the beds as comfortable with many guests appreciating clean sheets and good-sized beds. However, a significant number of guests found the beds uncomfortable due to issues like feeling the springs, lumpy mattresses and beds being either too hard or too soft. The condition of the mattresses often came up with many noting they were outdated and in dire need of replacement. Flat pillows have also been mentioned as a drawback. While some guests managed to have a satisfactory sleep, the prevalent sentiment suggests that the hotel could enhance its guest experience substantially by upgrading its beds and mattresses.
Campanile Hotel Dartford has received mixed feedback regarding its cleanliness. On the positive side, many guests found their rooms clean, comfortable and equipped with basic necessities. Words like very clean, clean and tidy and spotless appear often in the reviews, reflecting a generally favorable perception among these guests. The environment was also described as clean and warm with clean sweet-smelling beds and fresh linens noted as highlights. The friendly and helpful staff contributed to the positive experience, ensuring the rooms were maintained to a good standard during stays.
However, several guests pointed out issues that needed attention. Common concerns included rooms that were not thoroughly cleaned with reports of dirt, mold, hairs and even old orange peel and chocolate under beds. Some mentioned specific problems like grubby carpets, cracked sinks and unpleasant odors. The cleanliness of bathrooms was another concern with descriptions of dirty and stained fixtures. Inconsistent housekeeping services and maintenance issues like holes in walls, rusting and the need for a makeover were frequently mentioned.
Overall, while many guests found the hotel adequately clean for a comfortable stay, there were noticeable inconsistencies that suggested room for improvement in housekeeping and maintenance standards.
The overall impression from guests about the staff at Campanile Hotel Dartford is overwhelmingly positive. Guests frequently describe the staff as friendly, helpful and welcoming. Many reviewers emphasize the politeness and professionalism displayed by the staff, mentioning that they went above and beyond to make guests feel comfortable and attended to their needs efficiently. The reception and bar staff received particular praise for their friendliness and competence with several guests specifically highlighting individual staff members for their exceptional service.
However, there are a few mixed reviews with some guests noting instances of unprofessional or rude behavior, particularly from certain members of the reception team. Despite these occasional negative comments, the majority of the feedback applauds the staff for their warm and accommodating nature, making the overall atmosphere of the hotel pleasant and inviting for most visitors.
In summary, while there are a few areas for improvement, the staff at Campanile Hotel Dartford are generally regarded as a strong asset to the hotel, contributing significantly to an enjoyable and positive guest experience.
Campanile Hotel Dartford is noted for offering free WiFi, providing complimentary internet access in the rooms. Reviews frequently compliment the WiFi for being fast, reliable and easy to connect to with good connectivity. Guests often mention the strong and consistent signal throughout their stay, highlighting the convenience of having quality WiFi for both leisure and work purposes. Some reviews do mention occasional issues like slow speed, difficulties in connecting or intermittent connectivity, but these cases appear to be less common. Overall, the positive feedback on the WiFi suggests that most guests are satisfied with the internet service at the hotel.
The Campanile Hotel Dartford offers an exceptional parking experience for guests, consistently praised for its ample and free parking options. With plenty of well-lit and secure parking spaces available onsite, visitors can enjoy the convenience of easy and spacious parking throughout their stay. The hotel features a large car park, which is well-maintained and provides a safe environment, further enhanced by the presence of a security guard. Guests appreciate the convenient location and the abundance of parking spots, ensuring no parking charges and hassle-free vehicle storage. Whether arriving late or during peak hours, the availability of numerous parking spaces makes the overall stay more comfortable and stress-free.
The Campanile Hotel Dartford has garnered a mix of reviews from families traveling with children. Many guests appreciated the warm welcome extended to families, noting that the hotel is good for kids and offers great value. The family rooms were often described as comfortable, spacious and competitively priced, making it a budget-friendly option for those traveling with children. Guests also appreciated the serene neighborhood and the convenience of good parking facilities.
However, opinions were divided when it came to cleanliness and accommodation for families. Some reviews pointed out that the rooms were clean and quiet, contributing to an overall sense of comfort. Families with dogs praised the spaciousness of the family rooms. On the other hand, a few guests noted that rooms were not always cleaned between stays and some felt the hotel was not very family-friendly, citing limited activities for kids and inadequate accommodation for babies under one year. Additionally, the absence of an elevator made it challenging for families with kids to navigate the hotel.
Overall, while the hotel offers some appealing features for families, such as late checkout and friendly staff, it may not fully meet the needs of all families, particularly those with very young children or those looking for more on-site activities.
Campanile Hotel Dartford is a solid choice for business travelers seeking convenience and value. The hotel offers a business center and is noted for its ideal location which serves well for short trips to both London and Dartford. It's particularly frequented by workers and contractors, receiving high marks for being business-friendly with good facilities like dependable Wi-Fi and TV services.
Guests appreciate the great value for money on food and drinks, finding the amenities appropriate for a comfortable stay. The staff's friendliness and the cost-effective pricing also contribute to positive experiences. Additionally, the hotel provides handy services like late checkout and has accessible rooms available.
However, it is noted that some rooms, particularly on the second floor, have issues with unpleasant odors. Despite this, the superior cost-quality ratio and the decade-long patronage of repeat business guests underline its practicality for business purposes.
Campanile Hotel Dartford has received varied reviews from guests regarding its accessibility features. Positively, the hotel's location is highlighted as highly accessible and conveniently close to major routes, including the M25, making it easy to reach various destinations such as central London by train. The parking facilities are noted as particularly accessible and well-secured with a night guard providing an added sense of security.
Ground floor rooms offer some level of accessibility and there are special assistance rooms available. Guests often mention the friendliness and helpfulness of the staff, which adds to the overall positive experience for those requiring assistance.
However, the hotel does fall short in certain areas; there is a notable lack of a disabled lift, which can make navigating the hotel challenging, especially for those needing to carry items like strollers across the stairs. The number of disabled accessible rooms is limited and amenities such as kitchen access are either restricted or non-existent. While some guests found their rooms convenient, minor issues like distant electric outlets were noted.
In summary, while Campanile Hotel Dartford offers a great location and some accessible features, there are limitations that might affect the stay of guests with specific accessibility needs. The helpful staff and secure parking are definite strengths, but the absence of a lift and limited accessible rooms might present challenges.
The Campanile Hotel Dartford offers a range of facilities and services that cater to guests traveling with dogs. Many reviews highlight the hotel's dog-friendly policies and welcoming attitude towards pets. Guests appreciate that dogs are allowed and remark that the pet-friendly environment has ample space for animals to move around. This makes the hotel a convenient and budget-friendly option for pet owners.
However, experiences vary among guests. Some reviews describe very helpful staff and note that their pets, including assistance dogs, were accommodated comfortably. Despite these positive experiences, there are concerns mentioned by other guests. These include instances where pets seemed unwelcome, such as a receptionist avoiding an assistance dog or pets being disturbed by barking at night. Moreover, some guests faced issues with room conditions, mentioning problems like a lack of light bulbs and no water in the kettle, impacting their stay.
Overall, while the Campanile Hotel Dartford provides essential facilities for pet owners and receives positive feedback for being pet-friendly, there are mixed experiences concerning customer service and room conditions. Traveling with pets here can be enjoyable, especially with nearby parks within a short drive for dog walks, but it's advisable to manage expectations regarding certain aspects of the stay.
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Location
Guests find the hotel easy to locate and appreciate its proximity to public transportation, local attractions and major roads. The serene setting includes surrounding green spaces and small lakes, providing a tranquil atmosphere despite being in an industrial estate. The quiet environment is complemented by the hotel's reasonable pricing, ample free parking and practical amenities.
Though situated within an industrial park, the location is ideal for avoiding London’s congested traffic. The clean, well-maintained hotel offers a good balance between accessibility and peacefulness for visitors. It is particularly well-suited for those needing a convenient stopover on the outskirts of London or attending a nearby business meeting.
Breakfast
The variety available and the quality of service received several commendations. Guests appreciated the well-stocked buffet and continental options. The presence of a friendly and charming breakfast host enhanced the experience for some. The cooked breakfast, in particular, was appreciated for being served hot and freshly cooked.
However, there were notable criticisms as well. Some felt that the breakfast was overpriced with a few commenting on the poor quality and limited choices available. There were instances of cold and improperly cooked food, long waiting times and insufficient buffet supplies. Due to the COVID-19 pandemic, some guests experienced a disappointing switch to takeaway breakfast bags instead of a full breakfast, leading to dissatisfaction.
In summary, while many guests enjoyed a good, freshly cooked breakfast with a decent variety and found it to be valuable, others encountered issues with quality, selection and the impact of pandemic-related adjustments.
Dinner
However, many guests felt the menu was quite limited with frequent issues of unavailable items and pre-prepared meals. In addition, the restaurant's availability is often a problem, as it has been reported closed on multiple occasions, especially on weekends. This lack of consistency has forced many guests to seek alternative dining options such as takeaways or nearby fast food.
There were also criticisms regarding service with some guests mentioning wrong or poorly presented dishes, long wait times and a dated, somewhat scruffy dining area. Even when open, the menu's variety and quality often fell short. High pricing for basic meals, combined with the restaurant's limited operating hours, has left some guests disappointed, feeling that the overall dining experience did not meet their expectations.
Rooms
However, some aspects have left guests less satisfied. The rooms are described as very basic and often dated, lacking modern amenities such as USB ports and featuring tired decor and fixtures. Problems such as peeling wallpaper, cracked sinks and inadequate heating or cooling systems were noted. Instances of unpleasant odors, including musty or stale smells and occasional issues with cleanliness were also reported. The lack of daily room servicing was a recurring theme and the quality of room maintenance appeared inconsistent.
In summary, while Campanile Hotel Dartford provides reasonably clean and spacious rooms with essential facilities, there is a need for updates and better maintenance to enhance guest comfort and satisfaction.
Beds
Cleanliness
However, several guests pointed out issues that needed attention. Common concerns included rooms that were not thoroughly cleaned with reports of dirt, mold, hairs and even old orange peel and chocolate under beds. Some mentioned specific problems like grubby carpets, cracked sinks and unpleasant odors. The cleanliness of bathrooms was another concern with descriptions of dirty and stained fixtures. Inconsistent housekeeping services and maintenance issues like holes in walls, rusting and the need for a makeover were frequently mentioned.
Overall, while many guests found the hotel adequately clean for a comfortable stay, there were noticeable inconsistencies that suggested room for improvement in housekeeping and maintenance standards.
Staff
However, there are a few mixed reviews with some guests noting instances of unprofessional or rude behavior, particularly from certain members of the reception team. Despite these occasional negative comments, the majority of the feedback applauds the staff for their warm and accommodating nature, making the overall atmosphere of the hotel pleasant and inviting for most visitors.
In summary, while there are a few areas for improvement, the staff at Campanile Hotel Dartford are generally regarded as a strong asset to the hotel, contributing significantly to an enjoyable and positive guest experience.
Wi-Fi
Parking
Family
However, opinions were divided when it came to cleanliness and accommodation for families. Some reviews pointed out that the rooms were clean and quiet, contributing to an overall sense of comfort. Families with dogs praised the spaciousness of the family rooms. On the other hand, a few guests noted that rooms were not always cleaned between stays and some felt the hotel was not very family-friendly, citing limited activities for kids and inadequate accommodation for babies under one year. Additionally, the absence of an elevator made it challenging for families with kids to navigate the hotel.
Overall, while the hotel offers some appealing features for families, such as late checkout and friendly staff, it may not fully meet the needs of all families, particularly those with very young children or those looking for more on-site activities.
Business
Guests appreciate the great value for money on food and drinks, finding the amenities appropriate for a comfortable stay. The staff's friendliness and the cost-effective pricing also contribute to positive experiences. Additionally, the hotel provides handy services like late checkout and has accessible rooms available.
However, it is noted that some rooms, particularly on the second floor, have issues with unpleasant odors. Despite this, the superior cost-quality ratio and the decade-long patronage of repeat business guests underline its practicality for business purposes.
Accessible
Ground floor rooms offer some level of accessibility and there are special assistance rooms available. Guests often mention the friendliness and helpfulness of the staff, which adds to the overall positive experience for those requiring assistance.
However, the hotel does fall short in certain areas; there is a notable lack of a disabled lift, which can make navigating the hotel challenging, especially for those needing to carry items like strollers across the stairs. The number of disabled accessible rooms is limited and amenities such as kitchen access are either restricted or non-existent. While some guests found their rooms convenient, minor issues like distant electric outlets were noted.
In summary, while Campanile Hotel Dartford offers a great location and some accessible features, there are limitations that might affect the stay of guests with specific accessibility needs. The helpful staff and secure parking are definite strengths, but the absence of a lift and limited accessible rooms might present challenges.
Dog Friendly
However, experiences vary among guests. Some reviews describe very helpful staff and note that their pets, including assistance dogs, were accommodated comfortably. Despite these positive experiences, there are concerns mentioned by other guests. These include instances where pets seemed unwelcome, such as a receptionist avoiding an assistance dog or pets being disturbed by barking at night. Moreover, some guests faced issues with room conditions, mentioning problems like a lack of light bulbs and no water in the kettle, impacting their stay.
Overall, while the Campanile Hotel Dartford provides essential facilities for pet owners and receives positive feedback for being pet-friendly, there are mixed experiences concerning customer service and room conditions. Traveling with pets here can be enjoyable, especially with nearby parks within a short drive for dog walks, but it's advisable to manage expectations regarding certain aspects of the stay.
No, Campanile Hotel Dartford doesn't have any pool.
No, a spa isn't available at Campanile Hotel Dartford.
Yes, Campanile Hotel Dartford welcomes dogs.
No, parking facilities aren't available at Campanile Hotel Dartford.
No, Campanile Hotel Dartford doesn't have a gym.
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