The Emory Conference Center Hotel consistently receives praise for its exceptional service, greatly enhancing the experience of its guests. The staff is frequently highlighted for their friendliness, professionalism, and attentiveness. The front desk team is noted for their warm and welcoming demeanor, contributing to a comforting atmosphere from the moment guests arrive. Standout individuals such as Bijan and Allie receive specific recognition for their exceptional service in the restaurant, where the care and attention to guests are evident. Managers, like Don, are proactive in ensuring that even during busy times, guests are comfortable and well looked after. The staff's dedication to making every guest feel valued, including families with children, underscores the hotel's commitment to delivering an outstanding level of service.
Courtland Grand Hotel, Trademark Collection by Wyndham, formerly Sheraton Atlanta, is predominantly praised for its prime downtown location, making it an excellent choice for both tourists and business travelers. The central positioning provides easy access to key attractions such as the MLK Jr Historical Park, the Aquarium and Centennial Olympic Park, as well as convenient proximity to eateries, bars and the Georgia World Congress Center. Guests appreciate the ease of navigating the city, including access to the MARTA station for hassle-free airport transit. While some safety concerns are noted about the surrounding area at night, the hotel's location is generally commended for its convenience.
The hotel rooms receive a mixed response with some guests highlighting their spaciousness and comfort, including clean beds and beautiful views from higher floors. Couples particularly enjoy the cozy ambiance. However, there are numerous complaints about outdated decor, maintenance issues and inconsistent cleanliness. Problems with air conditioning and noise are also frequent.
The breakfast experience also garners mixed reviews. Many guests enjoy the variety and quality of the breakfast buffet, particularly the delicious omelettes and good coffee. However, others are dissatisfied with the high cost, limited selection and perceived lack of value for money. Issues with long queues and missing complimentary breakfast were highlighted as well.
Dinner at Courtland Grand Hotel’s on-site restaurants has similar mixed reactions. While the food quality and bar atmosphere receive praise, the main restaurant, Fandangles, is criticized for long wait times, limited hours and inconsistent service. Many felt the food was overpriced.
Cleanliness standards at the hotel have been inconsistent. While some guests appreciated the clean and spacious rooms and the beautiful pool area, others reported issues such as dirty carpets, musty smells and inadequate cleaning services.
The staff at the hotel generally receive positive feedback for their friendliness, professionalism and helpfulness. Standout employees at the front desk and valet service make many guests' stays more enjoyable. However, occasional reports of unprofessional behavior and disorganization are noted.
WiFi service is another mixed area with some guests enjoying fast and reliable internet while others experience slow speeds and connection issues. The gym facilities are well-liked for their variety of equipment and cleanliness despite some minor inconveniences like outdated machines.
The pool area is a standout feature, consistently described as beautiful and inviting with many guests enjoying the serene and heated indoor pool. Family travelers find the hotel to be accommodating to children, adding to its appeal for those visiting with kids.
However, parking services are a point of contention. The high cost of valet parking and the difficulties associated with self-parking options lead to mixed reviews with some guests appreciating the valet convenience and others frustrated by disorganization and additional charges.
The hotel also offers reliable EV charging facilities, which guests find convenient and well-supported by the staff.
Overall, the Courtland Grand Hotel provides a blend of positive experiences and areas needing improvement. Its central location, friendly staff and beautiful pool are highlights, while issues with room maintenance, breakfast costs and parking logistics are areas for potential enhancement.
The Hilton Atlanta, located in downtown Atlanta, is highly praised for its prime and convenient location. It offers easy access to popular attractions such as the Georgia Aquarium, Coca Cola Factory and key venues like the Mercedes Benz Stadium and State Farm Arena. Guests appreciate the proximity to restaurants, bars and public transportation, making it a strategic choice for travelers. Most enjoy the impressive views of the city skyline and convenience for commutes, though some express concerns about the surrounding area at night.
The dining experience at Hilton Atlanta is generally positive with several on-site restaurants and bars receiving high marks for quality and variety. Guests particularly favor the ambiance and food at Trader Vic's and enjoy the convenience of quick snacks and meals available in the hotel shop. However, high prices and limited late-night dining options are noted drawbacks.
Rooms at the Hilton Atlanta are often described as spacious, clean and comfortable, featuring modern decor and offering nice views of downtown. Many reviews highlight the friendly and dependable staff. Nevertheless, issues like outdated furnishings, inconsistent room cleaning services, inadequate maintenance and occasional cleanliness problems were mentioned by some guests.
The overall cleanliness receives mixed reviews. While many guests appreciate the clean and well-maintained rooms and common areas, others report issues like dusty rooms, dirty bathrooms and incomplete cleaning services. The hotel's overall safety and the politeness of the staff are praised, but potential guests should be aware of the variability in cleanliness.
The staff is generally well-regarded for being friendly and helpful. Efficient check-in and check-out processes are common positive points and many guests credit the staff for a welcoming atmosphere. However, some reviews mention unprofessional or rude behavior from certain staff members, particularly at the front desk and bar.
WiFi service is another area with mixed feedback. While some guests find the internet connection reliable and easy to access, others complain about slow speeds and the inconvenience of having to pay for WiFi. The digital key feature is praised, though it occasionally encounters issues.
The hotel’s gym receives favorable reviews for being large, well-equipped and enjoyable, despite occasional mentions of broken equipment and the lack of modern facilities. The tennis courts receive mixed feedback with some guests praising them as fabulous while others cite maintenance issues and limited access.
Parking at Hilton Atlanta is convenient for some but is often criticized for being expensive and difficult to secure during busy times. Despite some guests appreciating the connected parking deck, the high costs and occasional long wait times for elevators contribute to a less favorable experience.
The hotel's vicinity to a vibrant nightlife scene is a plus for party enthusiasts, offering quick access to various dining and entertainment options. However, the bustling atmosphere can result in noisy hallways on weekends.
Lastly, the beds receive mixed reviews. While praised for being super comfortable and luxurious by many, others found the bed sizes too small and reported issues with the cleanliness and condition of the linens.
Overall, Hilton Atlanta’s strengths lie in its prime location, variety of dining options and friendly staff, but potential guests should be aware of some inconsistencies in cleanliness, room maintenance and parking experiences.
The Atlanta Marriott Marquis is a luxurious hotel located in the heart of downtown Atlanta, offering guests a fantastic location within walking distance of major attractions, restaurants and shopping options. The rooms are spacious and clean with exceptional views of the cityscape, plush beds and comfortable pillows. While some guests noted minor issues with missing or faulty amenities, the accommodating staff and exceptional views made for a great stay. The hotel staff is friendly and welcoming with excellent customer service and attention to detail. The hotel provides complimentary perks for special occasions, such as free valet parking and wifi. The cleanliness of the hotel is generally praised, although some guests noted minor cleaning issues. The beds received mixed reviews with some guests finding them uncomfortable, but many others found them comfortable and enjoyable. The only downside is the expensive and limited parking options with most guests recommending parking at public lots nearby. Overall, the Atlanta Marriott Marquis is a beautiful and very good hotel, offering excellent amenities and a lovely atmosphere, making for an unforgettable experience.
Nestled in the heart of Downtown Atlanta, the Hyatt Regency Atlanta is celebrated for its prime location, offering easy access to major attractions like State Farm Arena, Mercedes-Benz Stadium, Centennial Park and the Georgia Aquarium. Guests particularly appreciate its proximity to Peachtree Center's restaurants and stores, as well as convenient connections to public transportation like the Marta train station.
The breakfast experience garners mixed reviews. Guests applaud the wide selection and quality at the buffet and the exceptional service, especially at the on-site restaurant Sway. However, many find the breakfast overpriced with charges around $30 per person and lament the lack of complimentary options.
Dining experiences at the hotel are generally positive with praise for the variety and quality of food, particularly at the renowned Polaris rooftop restaurant. Diners highlight the local meats and cheeses, along with standout dishes like shrimp and grits. While the food and service are commendable, some guests find the pricing high and suggest that occasional inconsistencies in service need addressing.
Rooms at the Hyatt Regency Atlanta receive praise for being clean, spacious and comfortable with modern amenities and impressive views. However, some guests mention issues with room size, cleanliness and outdated furnishings in certain areas. Despite these critiques, many still find the rooms conducive to a restful stay.
Cleanliness is frequently highlighted with commendations for the spotless rooms, well-maintained common areas and overall cleanliness of the facility. While most guests report positive experiences, some note a lack of consistency in housekeeping services.
The staff at the Hyatt Regency Atlanta are widely praised for their friendliness and helpfulness, significantly enhancing the guest experience. The front desk and restaurant staff receive particular accolades for their professionalism and attentive service. Some reviews do note occasional lapses in service quality among valet and front desk staff, but these instances are relatively rare.
Wi-Fi experiences vary with many guests reporting reliable and fast connections, while others face issues with stability and insufficient connectivity. The inconsistent experiences suggest room for improvement in their tech services.
The gym stands out as a highlight for many guests, who appreciate its modern equipment, spacious layout and cleanliness. Although it can get crowded at times, the overall sentiment towards the gym is very positive.
The pool receives mixed feedback; it is often described as nice and clean, but guests express frustration about its frequent unavailability and occasional over-crowding. Some also note a lack of adequate seating and the absence of a hot tub.
Parking is another area with mixed reviews. While some find the valet service convenient and appreciate the in-and-out privileges, many criticize the high costs associated with parking, both valet and self-parking. The confusion and inconvenience caused by insufficient parking spaces and the need to use offsite lots further detract from the experience.
Overall, the Hyatt Regency Atlanta is highly regarded for its strategic location, excellent facilities and friendly staff, though certain areas like breakfast pricing, Wi-Fi reliability and parking costs could benefit from improvement.
The Candler Hotel Atlanta, Curio Collection by Hilton, has garnered widespread praise for numerous aspects, making it a highly recommended accommodation option in Atlanta. The prime downtown location is celebrated for its convenience with proximity to key attractions such as the State Farm Arena, Mercedes-Benz Stadium and Centennial Park, as well as easy access to metro and train stations. The beautifully preserved historic building, once an old bank, blends elegance with modern comfort, creating a charming atmosphere for both leisure and business travelers.
Breakfast and dining experiences receive mixed reviews, but many guests enjoy the offerings at the onsite restaurant, By George. The breakfast is described as delicious and excellent, though some find it pricey with limited options. The dinner service is highly praised for its quality and ambiance, despite occasional slow service and high costs. The overall value of meals and the culinary experience contribute positively to the hotel's appeal.
The rooms at The Candler Hotel stand out for their spaciousness, cleanliness and stylish decor. Guests frequently note the luxurious bathrooms and comfortable beds, contributing to a restful and enjoyable stay. While minor maintenance needs and temperature issues arise occasionally, the overall quality of the rooms is highly commended with many featuring wonderful city views.
Cleanliness is a consistent highlight with many guests describing the hotel as spotless and well-maintained. The dedication of the housekeeping staff ensures a pleasant and comfortable environment throughout the property. The friendly and professional staff further enhance the guest experience with many visitors appreciating the attentive service provided by the valet, front desk and housekeeping teams.
However, the WiFi service could use improvement, as some guests express a desire for complimentary access rather than paid options. The gym receives positive feedback for its range of equipment, though some amenities are noted as missing.
The parking situation is a point of contention with valet-only parking being deemed expensive and sometimes slow. Despite these concerns, the valet staff is praised for their hard work and service.
Overall, The Candler Hotel delivers a four-star experience with its historical charm and modern luxury creating a memorable stay. It is especially well-suited for business travelers, offering a conducive environment for productivity and convenience. The luxurious ambiance and historical grandeur make it a standout choice for those seeking a unique and upscale stay in Atlanta.
The Westin Peachtree Plaza in Atlanta is a highly recommended hotel with an amazing location that guests can't stop raving about. It is close to popular attractions and within walking distance to most places. The city view from the high floors is breathtaking and the hotel is surrounded by excellent restaurants and bars. The breakfast buffet is delicious and worth the high price for its exceptional flavors, freshness and variety. The rooms are clean, luxurious and spacious with comfortable beds and stunning city views. The staff is friendly, accommodating and helpful. The hotel is well-maintained and mostly clean, although some guests had minor complaints about the cleanliness of the bathroom. The beds are comfortable, although a few guests mentioned uncomfortable dips or lumpiness. Overall, guests have described their stays as superb, very nice and good and many are even planning to return.
The Courtyard by Marriott Atlanta Downtown is lauded by guests for its prime central location, which offers easy access to key attractions like the Gift Mart, Peachtree Center, State Farm Arena and various shops and restaurants. The hotel's proximity to a subway station and rideshare services enhances its convenience, especially for events and conventions, making it an attractive option for both leisure and business travelers.
Guests are generally pleased with the rooms, noting their cleanliness, spaciousness and comfort. Highlights include modern amenities, large comfortable beds and well-designed furnishings. Many visitors appreciate the lovely street views from the suites, adding an urban charm to the experience. While the bathrooms are praised for their cleanliness and spaciousness, some guests felt they could benefit from being larger.
Customer service stands out with the staff consistently described as friendly, helpful and accommodating. Reception staff, in particular, are noted for their efficiency and courtesy, often facilitating smooth early check-ins. Standout employees, like Louis, contribute to the positive atmosphere, especially appreciated by families with children.
Cleanliness throughout the hotel receives positive feedback with many guests noting that rooms and common areas are well-maintained, clean and pleasant. Despite occasional minor lapses, the overall standard of cleanliness contributes to a relaxing and pleasant stay.
The beds are another highlight, frequently described as comfortable and contributing significantly to an enjoyable stay. Guests often pair their praise for the beds with compliments about great showers and the overall hospitality experienced at the hotel.
Breakfast, however, has received mixed reviews. While some guests appreciate the inclusion of breakfast with their reservation, many find the options meager, underwhelming and of poor quality, sometimes served in boxes. There were also mentions of inadequate customer service during breakfast.
Parking presents a more mixed review. The valet service is appreciated for its safety and convenience, although the cost is often deemed very expensive. The lack of self-parking options sometimes leads to longer wait times for vehicle retrieval.
In summary, the Courtyard by Marriott Atlanta Downtown stands out for its excellent location, clean and comfortable rooms and exceptional customer service, despite some shortcomings with the breakfast offerings and parking costs.
The Hyatt Place Atlanta Downtown is well-regarded for its prime location in the heart of downtown Atlanta, offering easy access to key attractions such as the Georgia Aquarium, Coca-Cola World and the Peachtree District. The hotel’s central setting is highly convenient for visitors attending conferences or exploring the city with numerous local restaurants and landmarks within walking distance. An added bonus is the hotel's shuttle service, covering a three-mile radius, which further simplifies navigation around the city center.
The hotel’s breakfast receives mixed reviews. Many guests commend the variety, quality and healthy options available, describing the breakfast as excellent and even the best complimentary one they've experienced. However, some guests found it lacking in variety and preparation quality, noting issues like stiff muffins and cold food. Despite this, the overall ambiance and friendly service during breakfast contribute positively to guests' experiences.
Rooms at Hyatt Place Atlanta Downtown are praised for their spaciousness, clean and well-equipped interiors and comfortable beds, which ensure a restful night's sleep. The daily cleaning services maintain the rooms in pristine condition, although the bathrooms are noted to be somewhat small. The general comfort and quiet atmosphere of the rooms provide a peaceful retreat from the bustling city, making them a major plus for extended stays.
Cleanliness is a standout attribute of the hotel with guests frequently commenting on the well-maintained rooms and common areas. Although there is occasional feedback regarding the need for minor renovations, the overall sentiment is very positive with cleanliness and guest comfort being top priorities.
The staff at Hyatt Place Atlanta Downtown are frequently lauded for their friendliness, professionalism and helpfulness. Guests often highlight the exceptional service provided by the front desk, housekeeping and security personnel. Employees frequently go above and beyond to enhance the guest experience, contributing significantly to the hotel's warm and inviting atmosphere.
Parking at the hotel is gated and secure, which is appreciated by many guests. However, the high cost of parking and the small size of the parking area are common concerns. Limited handicap-accessible spots and lack of or mandatory valet service with additional costs are noted drawbacks.
Lastly, the beds are generally found to be very comfortable, contributing to a restful stay. While some guests had preferences for softer or firmer mattresses, the overall feedback is that the beds are conducive to a good night's sleep.
In summary, Hyatt Place Atlanta Downtown offers a well-located, clean and comfortable base for exploring Atlanta, supported by friendly staff and mostly positive amenities, although there are notes on areas for improvement, particularly in breakfast variety and parking arrangements.
Stonehurst Place Bed & Breakfast in Atlanta is a phenomenal destination that captures the essence of the city while providing a haven of comfort for guests. The rooms are immaculate and well-kept with everything needed for a perfect stay, including comfortable beds and pillows, soft sheets and state-of-the-art amenities. The historical preservation of the property is astounding and the staff provides warm hospitality and impeccable service that leaves a lasting impression on guests. Grace and John, the owners, are gracious hosts whose kindness and warmth exceed expectations. The entire staff is equally welcoming with their attentiveness and helpfulness highlighted in numerous reviews. With so many positive reviews, staying at Stonehurst Place Bed & Breakfast is an unforgettable experience that should not be missed.
The Inn at the Peachtrees, an Ascend Collection Hotel, garners positive reviews for its strategic and central location in the heart of Atlanta, offering guests easy access to prominent attractions such as the Georgia Aquarium and World of Coke, as well as nearby dining and entertainment options. This prime positioning eliminates the need for costly travel within the city while offering a rich downtown experience. Although some guests express safety concerns about the neighborhood, the majority appreciate the convenience and value the location provides.
The hotel offers a complimentary breakfast that many find accommodating, with hot options like grits, eggs, sausage, and waffles, enhancing the start of many guests' days. Despite occasional feedback on limited variety and quality issues, the breakfast is generally seen as a valuable addition to the guest experience, complemented by friendly and attentive staff.
Guest rooms at the hotel receive mixed feedback; while many travelers praise the comfortable beds and general cleanliness, others note the need for modern updates and maintenance. Some guests report outdated furniture and small room sizes, yet others find their accommodations spacious and lovely. The staff's commitment to cleanliness in common areas and attentiveness often offsets these concerns, making for a satisfactory stay overall.
One shining aspect of the Inn at the Peachtrees is the exceptional service provided by the staff. Guests frequently commend team members, including individuals such as Chris and Tony, for their friendly, professional, and welcoming demeanor. This positive interaction significantly enhances the overall guest experience, leaving a lasting impression on visitors.
Parking at the hotel is a mixed experience. While guests appreciate the secure, gated parking garage, concerns about limited availability and high prices are frequently noted. Despite some challenges with parking arrangements, the secure facilities provide peace of mind for guests about vehicle safety.
Bed experiences vary, with many guests enjoying the spacious and comfortable king-sized beds, often highlighting an excellent sleep experience. However, some report issues with linens and pillows. Despite this variability, many guests leave satisfied with the comfort provided.
Overall, Inn at the Peachtrees, an Ascend Collection Hotel, stands as a cost-effective and convenient choice for travelers seeking a comfortable stay in Atlanta. It meets the expectations of those prioritizing location and value, despite areas where improvements are desired.