The Emory Conference Center Hotel consistently receives praise for its exceptional service, greatly enhancing the experience of its guests. The staff is frequently highlighted for their friendliness, professionalism, and attentiveness. The front desk team is noted for their warm and welcoming demeanor, contributing to a comforting atmosphere from the moment guests arrive. Standout individuals such as Bijan and Allie receive specific recognition for their exceptional service in the restaurant, where the care and attention to guests are evident. Managers, like Don, are proactive in ensuring that even during busy times, guests are comfortable and well looked after. The staff's dedication to making every guest feel valued, including families with children, underscores the hotel's commitment to delivering an outstanding level of service.
Courtland Grand Hotel, Trademark Collection by Wyndham, formerly Sheraton Atlanta, is predominantly praised for its prime downtown location, making it an excellent choice for both tourists and business travelers. The central positioning provides easy access to key attractions such as the MLK Jr Historical Park, the Aquarium and Centennial Olympic Park, as well as convenient proximity to eateries, bars and the Georgia World Congress Center. Guests appreciate the ease of navigating the city, including access to the MARTA station for hassle-free airport transit. While some safety concerns are noted about the surrounding area at night, the hotel's location is generally commended for its convenience.
The hotel rooms receive a mixed response with some guests highlighting their spaciousness and comfort, including clean beds and beautiful views from higher floors. Couples particularly enjoy the cozy ambiance. However, there are numerous complaints about outdated decor, maintenance issues and inconsistent cleanliness. Problems with air conditioning and noise are also frequent.
The breakfast experience also garners mixed reviews. Many guests enjoy the variety and quality of the breakfast buffet, particularly the delicious omelettes and good coffee. However, others are dissatisfied with the high cost, limited selection and perceived lack of value for money. Issues with long queues and missing complimentary breakfast were highlighted as well.
Dinner at Courtland Grand Hotel’s on-site restaurants has similar mixed reactions. While the food quality and bar atmosphere receive praise, the main restaurant, Fandangles, is criticized for long wait times, limited hours and inconsistent service. Many felt the food was overpriced.
Cleanliness standards at the hotel have been inconsistent. While some guests appreciated the clean and spacious rooms and the beautiful pool area, others reported issues such as dirty carpets, musty smells and inadequate cleaning services.
The staff at the hotel generally receive positive feedback for their friendliness, professionalism and helpfulness. Standout employees at the front desk and valet service make many guests' stays more enjoyable. However, occasional reports of unprofessional behavior and disorganization are noted.
WiFi service is another mixed area with some guests enjoying fast and reliable internet while others experience slow speeds and connection issues. The gym facilities are well-liked for their variety of equipment and cleanliness despite some minor inconveniences like outdated machines.
The pool area is a standout feature, consistently described as beautiful and inviting with many guests enjoying the serene and heated indoor pool. Family travelers find the hotel to be accommodating to children, adding to its appeal for those visiting with kids.
However, parking services are a point of contention. The high cost of valet parking and the difficulties associated with self-parking options lead to mixed reviews with some guests appreciating the valet convenience and others frustrated by disorganization and additional charges.
The hotel also offers reliable EV charging facilities, which guests find convenient and well-supported by the staff.
Overall, the Courtland Grand Hotel provides a blend of positive experiences and areas needing improvement. Its central location, friendly staff and beautiful pool are highlights, while issues with room maintenance, breakfast costs and parking logistics are areas for potential enhancement.
The Ellis Hotel, Atlanta, a Tribute Portfolio Hotel, is a great choice for those wanting to explore the city on foot with many downtown attractions within walking distance. While some guests found the rooms to be old and dated, most appreciated the cleanliness and overall comfort of their rooms. The hotel's staff received high praise for their friendliness, helpfulness and professionalism. The parking situation received mixed reviews with some guests raving about the valet parking service while others found it pricey. However, the hotel's beds received rave reviews for being comfortable and clean. Overall, the Ellis Hotel is a nice, clean place to stay with excellent service.
Loews Atlanta Hotel is a top-notch hotel with an exceptional staff that goes above and beyond to make guests feel welcome and comfortable. The hotel bar service is outstanding and the front desk staff is friendly and professional, even offering room upgrades when available. Tyler, a member of the concierge and front desk staff, is particularly noteworthy for his helpful and personable demeanor. The housekeeping staff may take a bit longer, but they ultimately do an excellent job. The spa staff is also highly praised. While there were some negative reviews, the majority of guests found the staff to be attentive, friendly, professional and excellent. Overall, Loews Atlanta Hotel is a great choice for a luxurious and comfortable stay.
The Georgia Tech Hotel and Conference Center garners frequent praise for its strategic location in Midtown Atlanta, a hub ideally situated for visitors to the Georgia Tech campus. The hotel's proximity to the university, combined with easy access to public transportation and a variety of dining options, makes it a prime choice for students, families and professionals alike. Guests consistently commend the area's safety and convenience as key factors enhancing their stay.
The hotel excels in multiple areas, beginning with its celebrated cleanliness and modern aesthetics. Rooms are described as spacious and immaculate with large, contemporary bathrooms and ample amenities. This standard of cleanliness extends throughout the entire establishment, including the lobby and common areas, creating a welcoming environment. The hotel's well-appointed rooms also offer comfort through features like very comfortable beds and extensive in-room offerings.
Guests perceive their breakfast experience as outstanding, highlighting the variety and quality of options, including made-to-order omelets, pancakes and waffles. Despite occasional mentions of it being somewhat pricey, most find the breakfast reasonably priced given its extensive choices and the personalized touch. The breakfast staff contributes significantly to positive reviews, offering friendly and attentive service.
Service at the Georgia Tech Hotel and Conference Center is another strong point with the staff frequently described as attentive, friendly and accommodating. Specific staff members like Chris at the front desk and chefs Orlando and Piedad receive special mentions for their exceptional service. The seamless check-in/check-out process receives commendation and early check-ins without extra charges make for a warm welcome.
Amenities and facilities, including a nice indoor pool and a well-equipped gym, further enhance the guest experience. However, the Wi-Fi service receives mixed feedback with some guests experiencing issues with connectivity. Parking options, though generally positive due to convenience and availability, receive some criticism for additional fees and accessibility considerations.
In summary, the Georgia Tech Hotel and Conference Center stands out for its excellent location, pristine cleanliness and high standards of service. Its well-equipped, comfortable rooms, quality breakfast and attentive staff collectively contribute to its acclaim as a top choice for visitors to the Georgia Tech area.
Renowned for its superb service, this luxury hotel is only a short 5-minute walk from the Woodruff Arts Center and about 2 miles away from the city center.
Summary of reviews
The Four Seasons Hotel Atlanta is a top-notch hotel with exceptional service. Guests consistently praise the staff for their warm and accommodating attitudes with many noting that the service went above and beyond their expectations. Mary at the reception desk is singled out for her friendliness and helpfulness and the valet service and pool staff are also highly praised. The front desk staff are described as professional and welcoming, making guests feel at home from the moment they arrive. Overall, the staff at the Four Seasons Hotel Atlanta are phenomenal and make for a memorable and enjoyable stay.
This Atlanta boutique hotel features a heated outdoor edge-pool with water walls, a rooftop bar and a city view. Atlantic Station entertainment complex and shopping is 9 km away.
Summary of reviews
Hotel Colee, Atlanta Buckhead, Autograph Collection is a beautiful and uniquely decorated hotel with a great location in a neighborhood surrounded by wealth and luxury hotels and restaurants. The staff is exceptional and positive, making guests feel welcome and taken care of. The rooftop pool and bar are a major highlight, providing an elevated experience for visitors with a stunning view of the city. The beds are extremely comfortable, ensuring a good night's sleep. However, some guests found the rooms to be small, congested or lacking certain amenities and there were some concerns about cleanliness and maintenance issues. The breakfast option was also found to be expensive by some guests. The parking situation was mixed with some finding it overpriced and others appreciating having valet parking as an option. Overall, guests loved the location of Hotel Colee and felt it was perfect for their stay in Atlanta Buckhead.
Categories
Free Wi-Fi
4 Star
Honeymoon
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