Positive: The W Atlanta Downtown offers a wonderful stay with great facilities and services. The location is beautiful and convenient and the hotel itself is comfortable with some average amenities. Guests found their stay to be lovely and very good, despite the slightly higher prices. Overall, the majority of guests had positive experiences and would recommend the hotel as a solid 4-star option.
Loews Atlanta Hotel is a top-notch hotel with an exceptional staff that goes above and beyond to make guests feel welcome and comfortable. The hotel bar service is outstanding and the front desk staff is friendly and professional, even offering room upgrades when available. Tyler, a member of the concierge and front desk staff, is particularly noteworthy for his helpful and personable demeanor. The housekeeping staff may take a bit longer, but they ultimately do an excellent job. The spa staff is also highly praised. While there were some negative reviews, the majority of guests found the staff to be attentive, friendly, professional and excellent. Overall, Loews Atlanta Hotel is a great choice for a luxurious and comfortable stay.
Renowned for its superb service, this luxury hotel is only a short 5-minute walk from the Woodruff Arts Center and about 2 miles away from the city center.
Summary of reviews
The Four Seasons Hotel Atlanta is a top-notch hotel with exceptional service. Guests consistently praise the staff for their warm and accommodating attitudes with many noting that the service went above and beyond their expectations. Mary at the reception desk is singled out for her friendliness and helpfulness and the valet service and pool staff are also highly praised. The front desk staff are described as professional and welcoming, making guests feel at home from the moment they arrive. Overall, the staff at the Four Seasons Hotel Atlanta are phenomenal and make for a memorable and enjoyable stay.
Canopy By Hilton Atlanta Midtown is widely recognized for its excellent location, friendly and accommodating staff, clean and modern rooms and overall high-quality service.
Guests have overwhelmingly praised the hotel's prime location. Situated within walking distance of popular venues such as Center Stage, the Loft and Atlantic Station, it appeals particularly to concert-goers and those looking to explore the city's cultural offerings in the art district and Midtown. Visitors appreciate the convenience of being close to downtown attractions and essential amenities, making it an excellent choice for various planned visits and necessities.
The hotel's cleanliness stands out as a considerable strength. Guests frequently complement the very clean, modern atmosphere and the swanky decor of both the common areas and rooms. The spacious, elegant and quiet ambiance enhances the comfort and overall experience. Visitors also commend the functional design of the rooms, which include features like double doors separating entry areas from the sleeping areas for added privacy. The bathrooms, particularly the showers, receive high marks for their size and water pressure, despite some minor setbacks like cooler-equipped rooms instead of standard fridges.
Service at Canopy By Hilton Atlanta Midtown is often described as exceptional with many positive mentions of the staff's friendliness and helpfulness. The front desk and guest services staff, including notable members like Siiva and Sylvia, receive special commendations. Management's attentiveness and the valet team's service quality further contribute to the favorable guest experience, although there were isolated complaints about understaffing or rudeness from a front desk clerk.
Breakfast receives mixed reviews. Guests generally enjoy the quality and flavor of the à la carte options. However, some found the arrangements confusing and highlighted issues like limited coverage under reservations, lack of information on price caps and occasional inefficiency in clearing tables. Suggestions to extend breakfast hours reflect a desire for more accommodating service.
The hotel's mandatory valet parking policy, priced at $45 per day, is a point of contention. Some guests find this arrangement inconvenient and expensive, indicating a preference for self-parking options which are currently unavailable. Nonetheless, this does not significantly detract from the overall positive evaluations.
Regarding bed comfort, most guests praise the beds as very comfortable, though a few mention issues with mattress softness and suggest improvements in linen quality.
In summary, Canopy By Hilton Atlanta Midtown delivers a memorable stay through its strategic location, clean and modern accommodations and a highly praised staff. While there are minor issues regarding breakfast arrangements, bed comfort and parking, the hotel's strengths chiefly define the positive guest experience.
Atlanta Evergreen Lakeside Resort is renowned for its picturesque and serene setting within Stone Mountain Park, offering stunning lakeside views, comfortable accommodations and a range of amenities that cater well to families and outdoor enthusiasts. Guests frequently praise the natural beauty and tranquility of the location, which serves as a convenient base for exploring park attractions and engaging in various recreational activities. The resort's helpful and friendly staff further enhance the overall experience, making it an appealing getaway from the bustle of city life.
The breakfast and dinner experiences at the resort present some mixed feedback. The breakfast buffet, particularly the omelet station, receives commendations for its delicious options and exceptional service. However, many guests feel the breakfast is overpriced and inconsistent in quality. Dinner at the Waterside restaurant is often celebrated for its tasty dishes and good service, although some guests cite issues with food quality and limited menu options.
The rooms at the resort are notable for their spaciousness, modern decor, cleanliness and comfortable beds. Guests appreciate the effective soundproofing and beautiful lake views, contributing to a peaceful stay. Nevertheless, some concerns regarding cleanliness, maintenance issues and insufficient room supplies have been reported with inconsistencies in cleaning services and occasional pest sightings.
Cleanliness across the resort garners both praise and criticism. While many find their rooms and some facilities to be very clean and well-maintained, others note neglected common areas, unclean balconies and specific issues such as dirty carpets and bathrooms.
The staff receive predominantly positive reviews with many guests describing them as friendly, helpful and accommodating. Specific staff members have been singled out for their excellent service. However, there are reports of inefficiencies and communication issues at the front desk, sometimes leading to frustrations over bookings and payments.
WiFi service at the resort is another area of mixed reviews. Some guests find the connection adequate, while others are dissatisfied with the daily charges and spotty coverage.
Guests generally find the gym to be functional and well-equipped, though it is sometimes described as small and not always operational. The pool area, featuring indoor and outdoor pools, is popular for its warm temperatures and family-friendly atmosphere, though cleanliness and maintenance issues have been noted.
Families find Atlanta Evergreen Lakeside Resort to be a great destination, offering ample activities and comfortable accommodations suitable for family gatherings. The pool area is particularly enjoyed by children, though it can get crowded.
The golf facilities receive high praise for being well-maintained and enjoyable, appealing to both experienced golfers and newcomers.
The quality of the beds also sees varied feedback. Many guests describe the beds as comfortable and cozy, contributing to a restful sleep, while others experience issues with firmness and fit of bedding.
Despite some areas for improvement, such as food quality, cleanliness consistency and communication at the front desk, the resort's natural setting, family-friendly amenities and overall service provide a solid retreat for many visitors.
The Grand Hyatt Atlanta in Buckhead is a highly recommended hotel with many positive reviews from guests. The location is a major highlight with everything in walking distance and easy access to public transportation. The breakfast options are delicious and amazing with plenty of choices to choose from. The rooms are spacious, nicely decorated and clean with excellent customer service. The hotel is immaculately maintained, making it a great choice for travelers who prioritize cleanliness and hygiene. The staff is friendly, accommodating and trained to provide exceptional service. The pool area is impressive with beautiful waterfall and skyline views. However, the parking situation could use some improvement. Despite some negative comments, the hotel provides exceptional service, great facilities and a memorable experience overall.
The Westin Buckhead Atlanta is a highly recommended hotel for travelers looking for a prime location in Atlanta. Guests have raved about the hotel's proximity to top shopping malls, dining options and the ease with which they could explore the city on foot. Rooms are spacious, clean and cozy although some have noted outdated bathrooms and stained bedding. However, staff members have received high praise for their professionalism and helpfulness. The hotel offers valet and self-parking options, but some guests found it pricey and inconvenient. Breakfast options received mixed reviews, but dinner options at The Palms Restaurant were enjoyed by guests. Most guests found the beds to be comfortable, although some negative comments have been noted. Despite some minor issues, The Westin Buckhead Atlanta is highly recommended by guests looking for a luxurious stay in Atlanta.
The Whitley is a luxury hotel located in Buckhead, one of Atlanta's trendy neighborhoods, blending cosmopolitan style with timeless grace. The hotel offers 507 hotel rooms, including 56 spacious suites with sweeping views of the Atlanta skyline and thoughtful appointments that capture the essence of Buckhead's sophistication and charm. With 31 diverse event spaces comprising more than 40,000 square feet, the hotel provides a superlative setting for gatherings, including the 5,000-square-foot Legacy Ballroom with an outdoor terrace. The hotel also offers the Whitley Club Level Lounge, in-room dining and anticipatory service amid authentic Southern hospitality.
Summary of reviews
The Whitley, a Luxury Collection Hotel, Atlanta Buckhead, is a highly recommended hotel that offers a touch of luxury and exceptional service. The hotel's location is fantastic with stunning city views and access to great food options and is situated close to major attractions. While breakfast options received mixed reviews, the omelet station and Sunday Buffet were praised. The hotel's on-site restaurant and bar received mixed reviews, but the staff was consistently praised for their exceptional service. The rooms varied in size and quality, but the beds were consistently described as comfortable. The hotel's cleanliness was exceptional and the staff was consistently described as friendly and accommodating. The spa and indoor pool were also praised, although some guests experienced issues with canceled appointments and maintenance. The parking situation received mixed reviews with some finding it expensive and others appreciating the convenience. Overall, The Whitley is a great option for those seeking a luxurious stay in Atlanta Buckhead.
Blending classic luxury with contemporary style, Waldorf Astoria Atlanta is a five star, elegant hotel with irresistible Southern charm.
Summary of reviews
The Waldorf Astoria Atlanta Buckhead is a luxurious and elegant five-star hotel that offers exceptional service and amenities. The rooms are spacious, comfortable and beautifully decorated with large soaking tubs in the bathrooms. The staff is friendly, accommodating and always willing to go above and beyond to ensure guests have a memorable stay. The hotel's facilities are top-notch, including a great spa and valet service. The food is exceptional and the property is kept immaculately clean. While some guests mentioned that their room wasn't what they expected based on website photos, the vast majority found the rooms to be comfortable and welcoming. Overall, the Waldorf Astoria Atlanta Buckhead is an excellent choice for a luxurious stay in Atlanta, whether for business or leisure.
Nobu Hotel Atlanta garners glowing reviews for its prime location in the upscale Buckhead district, providing guests with convenient access to premier shopping, dining, and entertainment options. The beautifully maintained property complements the area’s vibrancy, and the friendly staff enhances a welcoming atmosphere, with great connections to the broader locale despite occasional ride-share accessibility challenges.
The rooms are widely praised for their cleanliness, comfort, and modern amenities, featuring extensive USB connections and attractive lighting schemes. Guests appreciate the spacious, tastefully designed interiors that create a homey yet luxurious feel, accented by the sleek aesthetic and fragrant ambiance throughout the hotel. Although balcony options are limited, exceptional views and well-appointed details ensure a smooth, comfortable stay, supported by attentive service from the hotel staff.
Cleanliness stands out as a hallmark of Nobu Hotel Atlanta, with visitors consistently impressed by the impeccably maintained spaces. The diligent housekeeping staff maintains rooms in pristine condition, providing a tranquil retreat for guests seeking comfort and relaxation. Compliments extend to the hotel staff, noted for their professionalism, friendliness, and personalized service. The team, particularly at the front desk, is highlighted for their attentiveness and accommodating nature, contributing significantly to the positive guest experience.
While the dining experience has mixed reviews, with some guests finding the sushi average and the service occasionally sluggish, the vibrant atmosphere of the restaurant during breakfast and dinner is appreciated. Limited operational hours and absence of lunch service are noted as drawbacks, yet these are overshadowed by the overall upbeat environment.
Overall, Nobu Hotel Atlanta is celebrated for its blend of luxury, convenience, and excellent service, making it an attractive option for those traveling to Atlanta. The positive aspects outshine the few negatives, solidifying its reputation as a top choice for those seeking a refined, comfortable stay in the city.
Holiday Inn Express Atlanta Airport - North by IHG receives high praise for its convenient location, especially beneficial for travelers needing easy access to the airport. The hotel's proximity to the airport, major highways, and a variety of dining options makes it an ideal choice for those with layovers or early flights. Guests appreciate the complimentary airport shuttle service, enhancing the overall ease of transit.
The breakfast experience is frequently highlighted as a delightful aspect of the stay, with guests commending the variety and quality of the offerings. The buffet caters to various dietary preferences and is known for being plentiful and satisfying, complemented by attentive and friendly staff.
Rooms at the hotel are consistently described as comfortable and clean, with many visitors noting the modern decor and spaciousness. The comfort of the beds, coupled with well-equipped amenities like microwaves and refrigerators, contributes to a restful stay. The cleanliness of the rooms and common areas stands out as a defining feature, with guests frequently commending the immaculate condition of the property.
The staff at Holiday Inn Express Atlanta Airport - North are often praised for their professionalism and friendly demeanor, contributing to a welcoming atmosphere throughout the hotel. This supportive environment is consistently highlighted by visitors, enhancing the overall guest experience.
The hotel provides free Wi-Fi, which is generally well-received, although there are occasional mentions of connectivity issues. The on-site gym and pool are appreciated features, allowing guests to maintain their fitness routines conveniently. When it comes to parking, while the facilities are clean and ample, the daily fee and security concerns with car break-ins are noted downsides.
For business travelers, the hotel offers practical amenities like a business center and lobby screens with airport departure details. Although there are mixed reviews about the shuttle service's reliability, the hotel's location and amenities are well-regarded for meeting business needs.
Overall, Holiday Inn Express Atlanta Airport - North by IHG offers a comfortable, clean, and convenient stay experience, particularly excelling in location and service while providing a satisfying blend of amenities for both leisure and business travelers.
The Atlanta Airport Marriott Gateway is a highly recommended hotel for travelers, especially those with early morning departures. Its location near the airport and airtrain provides convenience and ease of access. Guests loved the luxurious feel, clean rooms and excellent service, while others appreciated the quietness and comfort. The hotel's breakfast offerings received praise for good quality and convenience, although some guests felt that the choices were lacking. The hotel rooms are generally clean, safe and peaceful with comfortable and cozy beds. The staff is friendly and accommodating with exceptional service from the restaurant staff and security. While some guests had issues with parking fees, the majority of reviews praise the wonderful and polite service provided by the hotel staff. Overall, guests appreciate the clean rooms, excellent location and welcoming staff of the Atlanta Airport Marriott Gateway.
The Holiday Inn Hotel & Suites Stockbridge-Atlanta I-75 by IHG is particularly favored by travelers for its prime location and welcoming atmosphere. Conveniently located off I-75, guests enjoy easy access to major highways, downtown Atlanta, and the airport. The hotel is surrounded by dining options and shopping centers, making it an ideal choice for events and sports tournaments. With clean and comfortable accommodations, friendly staff, and reasonable rates, visitors experience both comfort and accessibility during their stay.
Breakfast and dinner at the hotel are notable highlights. Guests rave about the Southern-inspired breakfast offerings, with options like a build-your-own omelet station and made-to-order items. The breakfast staff's attentive service adds to the overall dining experience. The hotel's restaurant, Burger Theory, is praised for its tasty hamburgers and steak dinners, supported by outstanding service. Whether dining in the restaurant or using room service, guests find the food quality consistently excellent.
Rooms at the hotel are clean, comfortable, and spacious, often highlighted for their modern and welcoming decor. The staff's friendliness and professionalism contribute significantly to a pleasant stay, with guests frequently noting the comfort of the beds, describing them as plush and the sleeping experience as highly restful. Although minor issues like maintenance needs are occasionally mentioned, the overall sentiment remains positive, affirming that the hotel offers excellent value.
The hotel's cleanliness is consistently praised across reviews, with immaculate rooms and a well-maintained lobby creating a relaxing atmosphere. Guests appreciate the hotel’s modern design and attentive upkeep, ensuring a delightful stay. The professionalism and courtesy of the staff enhance the guest experience, with individuals like Neil and Kim receiving special recognition for their exceptional service.
While the pool receives mixed reviews, with some maintenance challenges noted, the general enjoyment had by families, especially under favorable conditions, supports its appeal. Overall, Holiday Inn Hotel & Suites Stockbridge stands out for its strategic location, exceptional service, and high standards in cleanliness, ensuring a serene and enjoyable retreat for travelers in the Atlanta area.
The Sonesta Atlanta Northwest Galleria - Marietta is a great choice for travelers looking for a comfortable and convenient stay in Atlanta. The hotel boasts an excellent location, perfect for exploring the city or attending local sports events. Guests have praised the hotel's breakfast for its hot and delicious food and the spacious and clean rooms with cozy beds and useful amenities. The hotel is well-maintained and luxurious with great customer service and a convenient location. The staff is exceptional, friendly and helpful and the pool area is fun to have. While there were some negative reviews citing issues such as roaches in the room, lack of maintenance or cleanliness and unpleasant odors, the majority of guests found the hotel to be beautiful and clean with great and professional staff. Overall, the Sonesta Atlanta Northwest Galleria - Marietta is a superb four-star hotel that offers exceptional services and facilities at a reasonable price.
Embassy Suites by Hilton Atlanta Alpharetta consistently receives high praise from guests, creating an enjoyable experience for both leisure and business travelers. The hotel's location is particularly appreciated for its convenience and safety, offering easy access to shopping centers, restaurants, and local attractions. Guests enjoy the peaceful retreat provided by the hotel despite being a short drive from downtown Atlanta. The staff is widely recognized for their exceptional friendliness and professionalism, with individuals such as Juan and Jamaal at the front desk and Joe Hill from maintenance frequently mentioned for their courteous and efficient service.
Breakfast at the hotel leaves a lasting impression, with guests repeatedly lauding the extensive variety and quality, particularly the made-to-order omelets. The complimentary breakfast, which includes both hot and continental options, stands out as a key highlight of many guests' stays. This aspect, along with the welcoming service from kitchen staff, enhances the morning experience significantly.
The accommodations at Embassy Suites by Hilton Atlanta Alpharetta are another major positive aspect, known for their cleanliness and spaciousness. Rooms are described as modern, cozy, and impeccably maintained, providing a quiet environment ideal for rest. The layout caters well to families, offering ample room and a separate sitting area in suites. However, while most commend the comfort of the main beds, some guests express dissatisfaction with the quality of pull-out sofa beds.
The hotel maintains a spotless environment, often noted for its fresh and pleasant atmosphere. Minor concerns such as occasional stained carpets do occur, but the general consensus is overwhelmingly positive regarding cleanliness. Families find the hotel notably accommodating, with features like spacious suites and an indoor pool creating memorable stays for children. Special occasions, such as birthdays, are well supported by the hotel, making it a recommended choice for families and couples alike.
Overall, the Embassy Suites by Hilton Atlanta Alpharetta combines excellent service, comfortable accommodations, and a convenient location to offer a satisfying and inviting experience for its guests.
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