Embassy Suites Newark - Wilmington/South receives overwhelmingly positive reviews for its convenient location, exceptional breakfast offerings, spacious accommodations, and friendly staff. The hotel is ideally situated near the University of Delaware, making it a perfect choice for visitors attending university events or exploring nearby attractions. Guests particularly appreciate the peaceful environment and the proximity to major highways.
The breakfast at Embassy Suites is a standout feature, frequently described as tremendous and fantastic. Guests enjoy a wide array of delicious options, including a popular made-to-order omelet station. The freshness and quality of the food, combined with the attentive staff, make breakfast a delightful experience. The complimentary happy hour with snacks and drinks is an added bonus that enhances the overall stay.
Accommodations are praised for their spaciousness, cleanliness, and comfort, with many guests noting the well-thought-out room layouts and restful beds. While some mention dated furniture, the overall comfort and cleanliness are not compromised. The hotel's commitment to maintaining a clean and inviting atmosphere extends throughout the property, supported by diligent housekeeping.
The staff at Embassy Suites is consistently lauded for their friendliness and helpfulness, contributing significantly to a positive guest experience. Individuals such as Ms. Denise and Ms. Dawn receive special mentions for their exceptional hospitality. The hotel is also noted for its family-friendly environment, offering spacious suites suitable for larger groups and activities like a swimming pool that are popular with children.
While the pool receives mixed reviews, with some concerns about maintenance, it remains a valued feature for many families. The hotel could benefit from improvements in pool upkeep to enhance the guest experience further. Overall, Embassy Suites Newark - Wilmington/South is highly recommended for its convenience, comfort, excellent service, and family-friendly amenities, making it a solid choice for visitors to the area.
Fenwick Shores, Tapestry Collection by Hilton, is a highly recommended destination that combines convenience, tranquility, and exceptional service to create a memorable experience for its guests. Nestled at the northern end of Fenwick Shores, the hotel boasts an ideal location just a short walk from a stunning, family-friendly beach. This peaceful setting offers easy access to nearby dining options and attractions, making it perfect for both relaxing beach getaways and exploring the charming beach towns of Ocean City, Bethany, Dewey, and Rehoboth.
Guests frequently praise the hotel's spacious and elegantly designed rooms, which are meticulously maintained and equipped with modern amenities. The comfort of the plush beds and the thoughtful room layout are consistently highlighted, enhancing the overall sense of luxury and relaxation. Cleanliness is a standout feature, with many noting the pristine condition of the rooms and facilities, from the bathrooms to the lobby.
The breakfast experience is generally well-received, with guests commending the quality and freshness of the food, as well as the friendly and attentive staff. While some note a limited selection, the positive aspects of the dining experience often outweigh these minor issues. Dinner offerings receive mixed reviews, with many delighted by the deliciousness of menu items, though some find it pricey. Nonetheless, the crafted cocktails, particularly at the rooftop bar, are a noted highlight.
The hotel's exceptional staff further enhances the guest experience with their friendliness, efficiency, and willingness to go above and beyond. Special mentions are made of staff members' efforts to accommodate guests' needs and create a welcoming atmosphere. This personalized care is especially appreciated by family travelers, who benefit from the hotel's family-friendly services and amenities.
Fenwick Shores also features a rooftop pool, providing a scenic and relaxing addition to the hotel’s offerings. Guests enjoy the leisure and serenity it provides, despite occasional service interruptions. Parking is generally convenient and ample, contributing to a stress-free experience.
Overall, Fenwick Shores, Tapestry Collection by Hilton, blends modern amenities, excellent service, and a beautiful coastal setting to create a stylish and refreshing retreat, particularly for families and beach lovers.
The DoubleTree by Hilton Hotel Wilmington enjoys widespread acclaim for its strategic location, spotless accommodations, and attentive service. Nestled centrally in Wilmington, the hotel serves as an excellent base for exploring local attractions, with easy access to highways, shops, and dining options. Guests appreciate its proximity to both business and leisure destinations, finding the vibrant neighborhood convenient and appealing.
Praise is also directed at the hotel's dining offerings, particularly its breakfast buffet. Although some feel the pricing could be improved, the variety and quality, coupled with attentive breakfast staff, make for a satisfying start to the day. Guests also relish the signature warm chocolate chip cookies, adding a delightful touch to their mornings.
Rooms at the hotel are noted for their spaciousness, cleanliness, and modern amenities. Comfortable beds contribute significantly to restful stays, garnering positive feedback. While minor maintenance issues like worn carpets and isolated room odor complaints are mentioned, these don't detract from the overall comfort and cleanliness guests experience.
Reviewers consistently laud the hotel staff for their friendly and professional demeanor, enhancing the welcoming atmosphere from check-in to check-out. The team is recognized for their hospitality and willingness to assist with guest needs, further enriching the stay.
Overall, the DoubleTree by Hilton Hotel Wilmington is commended for its comfortable, clean, and well-situated accommodations, supported by a diligent and friendly staff committed to providing a pleasant guest experience.
The DoubleTree by Hilton Downtown Wilmington - Legal District is distinguished by its prime location, offering easy access to Wilmington's vibrant shopping and cultural scenes. Its proximity to the Grand Opera House and key transport hubs makes it an ideal choice for visitors attending events or exploring the city's attractions. The hotel's advantageous position allows guests to enjoy nearby dining options and notable sites like the courthouse and the riverfront area on foot. The welcoming staff and secure, ample parking further enhance the convenience of staying here.
Guests frequently commend the hotel staff for their friendliness, professionalism, and dedication to providing excellent service. The front desk team, bar staff, and shuttle driver are regularly praised, contributing to a pleasant and smooth experience during the stay. The comfort of the beds stands out, with visitors often mentioning restful sleep and the coziness of the bedding, affirming the hotel's strong emphasis on guest comfort.
Cleanliness is another positive attribute, with many guests appreciating well-maintained rooms, spacious bathrooms, and inviting public areas. Though there are occasional mentions of areas needing improvement, the hotel generally meets guest expectations for cleanliness. The pool, when accessible, receives positive remarks for being a nice spot to relax, although its availability has been inconsistent.
For business travelers, the DoubleTree is an exceptional choice, offering comfort, convenience, and efficiency in the heart of Wilmington's business district. The efficient service and well-equipped rooms with work-friendly amenities make it a preferred location for work-related stays.
Though experiences with breakfast are mixed due to expectations for complimentary service, the buffet is often highlighted for its delicious offerings and reasonable price. Parking, while occasionally seen as costly, is convenient and safe, adding to the hotel’s appeal. Overall, the combination of a great location, excellent staff service, and comfortable accommodations make the DoubleTree by Hilton Downtown Wilmington - Legal District a compelling option for both leisure and business travelers.
The Avenue Inn & Spa is a highly recommended hotel for those looking for a perfect beach getaway. The hotel's location in downtown Rehoboth is ideal for accessing the beach, shops and restaurants. The rooms are spacious and tastefully decorated with comfortable beds, although some guests noted the need for updates and better bathroom amenities. The hotel's cleanliness is exceptional with guests consistently praising the attention to detail and availability of hand sanitizers. The staff is friendly and helpful, providing excellent customer service and making guests feel pampered and cared for. The spa is a highlight of the hotel, offering a luxurious experience with a heated pool, hot tub, sauna and massage services. The indoor heated saltwater pool is a wonderful feature, loved by many for its size and amenities. The hotel also provides free and convenient parking on-site, making it easy for guests to come and go. Families will appreciate the warm and inviting atmosphere with small touches like beach towels and chairs, wine and cheese evenings and cookies for kids every night at 8 pm. The beds are generally comfortable, although some guests noted the need for improvements in this area. Overall, the Avenue Inn & Spa is a great choice for a beach vacation, offering a relaxing atmosphere and convenient amenities.