Holiday Inn Express Derby Pride Park by IHG
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The tree star property with 103 newly refurbished rooms located 10 minutes away from the city center. Free onsite parking, free WiFi and breakfast are available for all guests. Near the property there is a bus stop connecting the hotel with the city.
Summary of reviewsThe Holiday Inn Express Derby Pride Park by IHG, is favorably regarded for its strategic location, cleanliness and friendly staff, making it an excellent choice for travelers to Derby. The hotel is conveniently situated near prominent landmarks such as Pride Park Stadium, the train station, Derby University and the city center, offering easy access to various amenities and transport links. The hotel maintains high cleanliness standards with guests frequently praising the spotless rooms, tidy ambiance and well-maintained public areas.
The breakfast experience garners a mix of feedback, but many guests appreciate the variety and inclusion of breakfast in the room price. Freshness and warmth of the food, coupled with a selection that caters to vegetarians and continental preferences, are noted positively. However, some guests feel that breakfast choices could be more diverse, particularly for vegans and mention occasional operational hiccups like slow refills and overcrowding.
The dinner options receive mixed reviews with many guests highlighting the limited menu and occasional shortages, particularly on evenings with staffing issues. Pizzas, however, are frequently praised. For more diverse dining experiences, guests often seek nearby restaurants.
The rooms are widely praised for their cleanliness, comfort and adequate amenities. Despite some mentions of minor updates needed and cramped family rooms, most guests find the rooms cozy and sufficient for a restful stay.
Staff interaction is a significant highlight with numerous reviews commending the friendly, helpful and efficient service. The welcoming atmosphere created by the staff, from receptionists to dinner service staff, enhances the overall guest experience.
Regarding free WiFi, guests generally report a positive experience with fast, reliable internet access contributing to a seamless online experience. Some occasional slow connections are reported but are not a common issue.
Parking feedback is mixed with many appreciating the availability and security of parking spaces, but the cost and communication around parking fees often being a point of contention.
The hotel’s family-friendly nature is noted, but limited room space and lack of child-specific activities occasionally detract from the experience for those traveling with young children.
Most guests find the beds comfortable, offering a good night's sleep with choices of firm or soft pillows. A few instances of hard or uncomfortable sofa beds and occasional size issues are cited, but these do not overshadow the generally positive feedback on bedding comfort.
Overall, Holiday Inn Express Derby Pride Park stands out for its excellent location, high cleanliness standards, comfortable accommodations and exceptional staff service, making it a reliable option for various travelers.
Categories
The breakfast experience garners a mix of feedback, but many guests appreciate the variety and inclusion of breakfast in the room price. Freshness and warmth of the food, coupled with a selection that caters to vegetarians and continental preferences, are noted positively. However, some guests feel that breakfast choices could be more diverse, particularly for vegans and mention occasional operational hiccups like slow refills and overcrowding.
The dinner options receive mixed reviews with many guests highlighting the limited menu and occasional shortages, particularly on evenings with staffing issues. Pizzas, however, are frequently praised. For more diverse dining experiences, guests often seek nearby restaurants.
The rooms are widely praised for their cleanliness, comfort and adequate amenities. Despite some mentions of minor updates needed and cramped family rooms, most guests find the rooms cozy and sufficient for a restful stay.
Staff interaction is a significant highlight with numerous reviews commending the friendly, helpful and efficient service. The welcoming atmosphere created by the staff, from receptionists to dinner service staff, enhances the overall guest experience.
Regarding free WiFi, guests generally report a positive experience with fast, reliable internet access contributing to a seamless online experience. Some occasional slow connections are reported but are not a common issue.
Parking feedback is mixed with many appreciating the availability and security of parking spaces, but the cost and communication around parking fees often being a point of contention.
The hotel’s family-friendly nature is noted, but limited room space and lack of child-specific activities occasionally detract from the experience for those traveling with young children.
Most guests find the beds comfortable, offering a good night's sleep with choices of firm or soft pillows. A few instances of hard or uncomfortable sofa beds and occasional size issues are cited, but these do not overshadow the generally positive feedback on bedding comfort.
Overall, Holiday Inn Express Derby Pride Park stands out for its excellent location, high cleanliness standards, comfortable accommodations and exceptional staff service, making it a reliable option for various travelers.
Family Friendly Hotel
This hotel offers comfortable accommodations and a convenient location near Pride Park. It provides a good base for families exploring the area.
Dog Friendly Hotel
This Holiday Inn Express is a pet-friendly hotel. It offers convenience and comfort for guests travelling with their dogs.
Accessible Hotel
This hotel is listed as an accessible hotel in Derby. It is located in Pride Park and is close to transport links. Specific accessibility features are not detailed in the provided information, but its inclusion in accessible hotel lists suggests it offers relevant amenities.
3-Star Hotel
This hotel offers a convenient location near Pride Park and easy access to the city center. It provides comfortable accommodations and consistently receives high guest ratings, making it a reliable choice for both business and leisure travelers.
Hotel Taking Steps Towards Sustainability
Hotel with Parking
Guest Reviews
The Holiday Inn Express Derby Pride Park enjoys a highly favorable location based on guest feedback. Visitors appreciate its proximity to key landmarks including Pride Park Stadium, the train station, Derby University and the city center. The hotel is described as being in a quiet yet accessible area, making it easy for guests to reach their desired destinations, whether for conferences, football matches or visits to nearby restaurants and amenities.
Convenient parking and good transport links are frequent highlights, pointing to the hotel's functional and well-thought-out planning. It's also noted for being near the Pride Veterinary Hospital, cultural sites and Donington Park, making it versatile for different travel needs. Despite a few mentions of the location being a bit out of the city center, the general consensus is that the setting offers a perfect balance of tranquility and convenience.
Overall, reviewers consistently praise the hotel for its excellent location, describing it as ideal for both short stays and longer visits to Derby, complete with clean rooms and friendly staff.
The breakfast experience at the Holiday Inn Express Derby Pride Park by IHG, has received mixed reviews from guests. On the positive side, many guests appreciated the breakfast being included in the room price, as well as the variety of breakfast options available. Descriptors such as "lovely," "very good," "excellent," and "delicious" were frequently used, indicating that many guests found the meal enjoyable. Some highlighted the freshness and warmth of the food and noted a good selection of both hot and cold items, which included options for vegetarians and several continental choices.
However, not all feedback was glowing. Several guests pointed out issues with limited choices and a basic selection that did not cater well to vegans or those looking for healthier or more varied options. Operational hiccups such as items running out, slow refills and overcrowded breakfast areas were also noted. Some guests found the quality of certain hot items, like bacon and sausages, to be subpar, citing issues like dryness and lack of flavor.
Staffing seemed to be a concern during busy times, leading to untidy conditions and delays in clearing tables. Despite these drawbacks, many guests still found the breakfast to be of good value and appreciated the effort to include a range of options, making it a generally convenient start to the day.
Holiday Inn Express Derby Pride Park offers a selection of evening dining options, although the choices tend to be quite limited. Guests have variously described the available food as good, nice and even delicious, but there are frequent mentions of a basic and limited food menu. A recurrent theme is the limited dinner options with pizza often being the only choice, particularly on evenings when the hotel is short-staffed. This has led to some disappointment and sometimes long waits for food to be served.
While the bar food, particularly the pizzas, has received high praise for being exceptional, other dinner items have not fared as well with some guests finding the meals below average or even atrocious. Issues such as noodles being hard and lumpy and the unavailability of food items at times have also been noted. Guests on special diets, such as those needing dairy-free options, have found the limited menu challenging.
Despite these limitations, the bar, offering draught beer, provides a reasonable selection, although prices are what one might expect at hotel bars. Guests have found the breakfast to be more enjoyable than dinner with some describing it as better in terms of quality and variety.
For those looking to explore other dining options, there are several nearby establishments within walking distance, including a local pub, a Harvester and a restaurant called "7," which some guests have found to be better alternatives. Overall, while Holiday Inn Express Derby Pride Park maintains high standards in cleanliness, room comfort and value for money, the dining experience could benefit from expanded options and better staffing during peak times.
Holiday Inn Express Derby Pride Park provides guests with clean, comfortable and well-maintained accommodations that offer good value for money. Reviewers repeatedly praise the cleanliness of the rooms, describing them as spotless, tidy and well-equipped with essential amenities like ironing boards, hairdryers and tea/coffee making facilities. Many guests found their rooms to be spacious or of a good size with comfortable beds ensuring a restful night's sleep.
However, the hotel faces some criticism regarding room size, particularly for family rooms, which several guests found cramped. Additionally, some rooms were described as dated and in need of minor updates or repairs, such as improving heating or addressing minor maintenance issues like faulty shower fans or windows with gaps.
Despite these criticisms, the majority of reviews highlight the rooms as cozy, quiet and offering a relaxing stay. The bathrooms received mixed feedback with some guests disappointed with their condition, while others found them perfectly clean and functional. Overall, the consensus leans heavily towards a positive experience with the hotel's emphasis on cleanliness and comfort standing out as key highlights.
Holiday Inn Express Derby Pride Park by IHG, receives generally positive feedback on their beds from guests. The reviews highlight that most guests found the beds to be comfortable with many describing them as very comfy, supportive and contributing to a good night's sleep. Several guests appreciated the choice of firm and soft pillows, giving an added layer of comfort and customization to their sleep experience.
There were, however, a few mixed opinions. Some guests found the beds to be a bit hard or very firm, which may not suit everyone's preferences. The comfort of the sofa beds was less consistent with some finding them comfortable, while others described them as lumpy or in need of replacement. Occasionally, guests mentioned issues with bed size and general discomfort, citing beds as too small or not clean.
Overall, the bedding was often praised for its comfort and cleanliness, playing a significant role in the positive reviews. While there are some areas that might benefit from improvement, the Holiday Inn Express Derby Pride Park mostly delivers a satisfactory sleeping experience for its visitors.
Holiday Inn Express Derby Pride Park by IHG, consistently receives positive feedback for its cleanliness. Guests frequently highlight the spotless and well-maintained rooms with many reporting that both the rooms and bathrooms are cleaned to a high standard. Public areas and the reception area also reflect the hotel's commitment to cleanliness, creating a welcoming environment right from the moment guests arrive.
The beds are described as comfortable, complementing the overall clean and tidy ambiance. Consistent comments on the fresh sheets and crisp bedding further reinforce the hotel's high cleanliness standards. The diligent housekeeping staff ensure that the hotel remains clean and both rooms and public spaces are well-maintained, earning them praise from visitors.
Despite occasional mentions of minor areas that could use more attention, such as carpets or specific furniture items, the overall sentiment remains overwhelmingly positive. The hotel’s dedication to cleanliness is reflected in guests using terms like spotlessly clean, immaculate and very clean to describe their experience.
In summary, Holiday Inn Express Derby Pride Park stands out for its meticulous attention to cleanliness and comfortable, well-kept rooms, making it a reliable choice for travelers seeking a clean and pleasant stay.
At the Holiday Inn Express Derby Pride Park, the reviews overwhelmingly highlight the positive interactions with the hotel staff. The common thread among guests' comments is the pleasant and courteous demeanor of the staff. Descriptors such as "friendly," "helpful," "polite," and "welcoming" are frequently mentioned, particularly in reference to the reception staff. Guests note that the staff were consistently "very helpful" and "efficient," with many specifically praising individuals like Simon for their exceptional service.
The check-in and check-out processes are often mentioned as smooth and handled by professional and amiable staff members. Reviewers appreciate the promptness and organization of the staff, which contributed to a hassle-free experience. The general atmosphere created by the team is described as warm and welcoming, enhancing the overall stay at the hotel.
Despite a few isolated comments about less friendly interactions, the majority sentiment affirms a consistently high standard of guest service. The staff's attentiveness, professionalism and readiness to assist left a lasting positive impression on many visitors, making their stays more enjoyable. Notably, the friendliness extended to all positions within the hotel, from receptionists to dinner service staff, creating a cohesive and inviting environment.
In summary, the Holiday Inn Express Derby Pride Park boasts a team that is a true asset to the guest experience, evidenced by the numerous accolades for their exceptional hospitality and service.
Holiday Inn Express Derby Pride Park by IHG, offers a commendable WiFi experience to its guests. Visitors consistently note that the WiFi is included in their stay and readily accessible throughout the hotel. Many highlight the WiFi speed and stability, praising it as great, fast and excellent, which effectively supports activities like HD streaming. Guests appreciate the ease of connecting to the network, rarely encountering difficulty in gaining access whether in their rooms or common areas. The internet reliability, combined with its free availability, ensures a seamless online experience. While there are occasional mentions of WiFi that could be stronger or slower at times, the overall feedback is overwhelmingly positive, emphasizing the dependable and high-speed internet service at this hotel.
Guest reviews for parking at Holiday Inn Express Derby Pride Park by IHG, highlight a mix of positive and negative sentiments. Many guests found parking to be easy, convenient and with plenty of spaces available. Several reviews praised the availability of free parking and commended the security of the car park, noting that it featured ample space and was positioned close to the hotel entrance.
However, parking costs emerged as a significant downside for many guests. Numerous reviews mentioned the parking charges as being excessive and confusing, often resulting in dissatisfaction. The £5 per day fee, while deemed reasonable by some, was a point of contention for those who were not expecting to pay for parking or found the charges unclear and poorly communicated. Some guests felt that hotel parking should be complimentary, especially given the additional expense when compared to nearby options.
In summary, while the convenience and availability of parking at this hotel are appreciated, the associated costs and lack of clear communication regarding parking charges have left some guests feeling frustrated.
Guest reviews for 'Holiday Inn Express Derby Pride Park by IHG' reveal mixed feedback regarding activities and amenities for families and children. While the property is cited as family-friendly and suitable for family stays, many guests found the family rooms to be too small and cramped for comfort. Some positive remarks include the comfort of the rooms and the availability of adjoining rooms, which are ideal for larger families or those seeking additional space. Families appreciated areas where they could mix with other guests and parents found the hotel to be generally accommodating.
However, a significant number of reviews criticize the hotel's limited space and lack of activities and amenities specifically catering to children. The lack of play areas for children and insufficient space in the rooms for family activities were notable points of concern. Additionally, families with kids found the setup, particularly for those requiring travel cots, to be somewhat inconvenient.
Overall, while the hotel does make efforts to be welcoming to families, the limited space in family rooms and the absence of dedicated kids' activities may deter those looking for a more accommodating environment for young children.
Holiday Inn Express Derby Pride Park, an IHG Hotel, offers a generally favorable experience for guests with disabilities. Guests consistently appreciated the accessible rooms and showers, describing these facilities as great and well-equipped. Wheelchair users found the hotel to be predominantly wheelchair accessible with good parking options specifically for disabled guests. The overall accessibility of the hotel was noted positively with many guests mentioning easy access to the building and the surrounding amenities, including Derby FC, restaurants and shops.
The hotel provided several accessible facilities, such as useful shower seats and properly adapted bathrooms, which were praised for their convenience. Guests found the rooms to be clean and generally well-prepared with good access to TV ports and other amenities. The reception staff were frequently noted as approachable and helpful, contributing to a disabled-friendly environment.
However, there were some areas needing improvement. Some guests mentioned occasional limitations in room design that made maneuvering difficult and noted that certain accessibility features like nonslip mats and properly maintained equipment were lacking. There were reports of faulty equipment, difficulty reaching food areas and issues with room space causing trip hazards. Additionally, instances where the lift was out of order or missing buttons were highlighted, which caused significant inconvenience for some guests.
Despite these drawbacks, most reviews indicated that Holiday Inn Express Derby Pride Park provides a positive and accessible experience for disabled guests with a majority of services accommodating their needs and ensuring a comfortable stay.
Holiday Inn Express Derby Pride Park by IHG, is reputed for its dog-friendly environment, making it a suitable choice for those travelling with pets. The hotel offers designated dog-friendly rooms on the ground floor, ensuring pets have easy access and ample space. Additionally, dogs are welcome in parts of the dining hall and lounge areas, although not close to where food is served, providing a great balance for pet owners.
While the hotel is noted for being very dog-friendly with some guests appreciating the small gifts and goodie bags provided for their dogs, there are mixed reviews regarding the dog amenities. Some find the facilities and responsible accommodations adequate, while others feel there is room for improvement and more amenities are needed.
The charging policy for pets has been a point of contention for some guests with a fee of £25 per night or £50 for two days, being viewed as expensive by some visitors. Despite this, the overall atmosphere is clean and relaxed, ensuring an enjoyable stay for both pets and their owners. Pets, including dogs, who are house-trained are generally welcome and well accommodated.
Overall, Holiday Inn Express Derby Pride Park stands out as a pet-friendly hotel with mostly positive feedback on its dog-related facilities and services, though some guests believe enhancements could be made to better cater to their four-legged companions.
Location Show Map
Location
Convenient parking and good transport links are frequent highlights, pointing to the hotel's functional and well-thought-out planning. It's also noted for being near the Pride Veterinary Hospital, cultural sites and Donington Park, making it versatile for different travel needs. Despite a few mentions of the location being a bit out of the city center, the general consensus is that the setting offers a perfect balance of tranquility and convenience.
Overall, reviewers consistently praise the hotel for its excellent location, describing it as ideal for both short stays and longer visits to Derby, complete with clean rooms and friendly staff.
Breakfast
However, not all feedback was glowing. Several guests pointed out issues with limited choices and a basic selection that did not cater well to vegans or those looking for healthier or more varied options. Operational hiccups such as items running out, slow refills and overcrowded breakfast areas were also noted. Some guests found the quality of certain hot items, like bacon and sausages, to be subpar, citing issues like dryness and lack of flavor.
Staffing seemed to be a concern during busy times, leading to untidy conditions and delays in clearing tables. Despite these drawbacks, many guests still found the breakfast to be of good value and appreciated the effort to include a range of options, making it a generally convenient start to the day.
Dinner
While the bar food, particularly the pizzas, has received high praise for being exceptional, other dinner items have not fared as well with some guests finding the meals below average or even atrocious. Issues such as noodles being hard and lumpy and the unavailability of food items at times have also been noted. Guests on special diets, such as those needing dairy-free options, have found the limited menu challenging.
Despite these limitations, the bar, offering draught beer, provides a reasonable selection, although prices are what one might expect at hotel bars. Guests have found the breakfast to be more enjoyable than dinner with some describing it as better in terms of quality and variety.
For those looking to explore other dining options, there are several nearby establishments within walking distance, including a local pub, a Harvester and a restaurant called "7," which some guests have found to be better alternatives. Overall, while Holiday Inn Express Derby Pride Park maintains high standards in cleanliness, room comfort and value for money, the dining experience could benefit from expanded options and better staffing during peak times.
Rooms
However, the hotel faces some criticism regarding room size, particularly for family rooms, which several guests found cramped. Additionally, some rooms were described as dated and in need of minor updates or repairs, such as improving heating or addressing minor maintenance issues like faulty shower fans or windows with gaps.
Despite these criticisms, the majority of reviews highlight the rooms as cozy, quiet and offering a relaxing stay. The bathrooms received mixed feedback with some guests disappointed with their condition, while others found them perfectly clean and functional. Overall, the consensus leans heavily towards a positive experience with the hotel's emphasis on cleanliness and comfort standing out as key highlights.
Beds
There were, however, a few mixed opinions. Some guests found the beds to be a bit hard or very firm, which may not suit everyone's preferences. The comfort of the sofa beds was less consistent with some finding them comfortable, while others described them as lumpy or in need of replacement. Occasionally, guests mentioned issues with bed size and general discomfort, citing beds as too small or not clean.
Overall, the bedding was often praised for its comfort and cleanliness, playing a significant role in the positive reviews. While there are some areas that might benefit from improvement, the Holiday Inn Express Derby Pride Park mostly delivers a satisfactory sleeping experience for its visitors.
Cleanliness
The beds are described as comfortable, complementing the overall clean and tidy ambiance. Consistent comments on the fresh sheets and crisp bedding further reinforce the hotel's high cleanliness standards. The diligent housekeeping staff ensure that the hotel remains clean and both rooms and public spaces are well-maintained, earning them praise from visitors.
Despite occasional mentions of minor areas that could use more attention, such as carpets or specific furniture items, the overall sentiment remains overwhelmingly positive. The hotel’s dedication to cleanliness is reflected in guests using terms like spotlessly clean, immaculate and very clean to describe their experience.
In summary, Holiday Inn Express Derby Pride Park stands out for its meticulous attention to cleanliness and comfortable, well-kept rooms, making it a reliable choice for travelers seeking a clean and pleasant stay.
Staff
The check-in and check-out processes are often mentioned as smooth and handled by professional and amiable staff members. Reviewers appreciate the promptness and organization of the staff, which contributed to a hassle-free experience. The general atmosphere created by the team is described as warm and welcoming, enhancing the overall stay at the hotel.
Despite a few isolated comments about less friendly interactions, the majority sentiment affirms a consistently high standard of guest service. The staff's attentiveness, professionalism and readiness to assist left a lasting positive impression on many visitors, making their stays more enjoyable. Notably, the friendliness extended to all positions within the hotel, from receptionists to dinner service staff, creating a cohesive and inviting environment.
In summary, the Holiday Inn Express Derby Pride Park boasts a team that is a true asset to the guest experience, evidenced by the numerous accolades for their exceptional hospitality and service.
Wi-Fi
Parking
However, parking costs emerged as a significant downside for many guests. Numerous reviews mentioned the parking charges as being excessive and confusing, often resulting in dissatisfaction. The £5 per day fee, while deemed reasonable by some, was a point of contention for those who were not expecting to pay for parking or found the charges unclear and poorly communicated. Some guests felt that hotel parking should be complimentary, especially given the additional expense when compared to nearby options.
In summary, while the convenience and availability of parking at this hotel are appreciated, the associated costs and lack of clear communication regarding parking charges have left some guests feeling frustrated.
Family
However, a significant number of reviews criticize the hotel's limited space and lack of activities and amenities specifically catering to children. The lack of play areas for children and insufficient space in the rooms for family activities were notable points of concern. Additionally, families with kids found the setup, particularly for those requiring travel cots, to be somewhat inconvenient.
Overall, while the hotel does make efforts to be welcoming to families, the limited space in family rooms and the absence of dedicated kids' activities may deter those looking for a more accommodating environment for young children.
Accessible
The hotel provided several accessible facilities, such as useful shower seats and properly adapted bathrooms, which were praised for their convenience. Guests found the rooms to be clean and generally well-prepared with good access to TV ports and other amenities. The reception staff were frequently noted as approachable and helpful, contributing to a disabled-friendly environment.
However, there were some areas needing improvement. Some guests mentioned occasional limitations in room design that made maneuvering difficult and noted that certain accessibility features like nonslip mats and properly maintained equipment were lacking. There were reports of faulty equipment, difficulty reaching food areas and issues with room space causing trip hazards. Additionally, instances where the lift was out of order or missing buttons were highlighted, which caused significant inconvenience for some guests.
Despite these drawbacks, most reviews indicated that Holiday Inn Express Derby Pride Park provides a positive and accessible experience for disabled guests with a majority of services accommodating their needs and ensuring a comfortable stay.
Dog Friendly
While the hotel is noted for being very dog-friendly with some guests appreciating the small gifts and goodie bags provided for their dogs, there are mixed reviews regarding the dog amenities. Some find the facilities and responsible accommodations adequate, while others feel there is room for improvement and more amenities are needed.
The charging policy for pets has been a point of contention for some guests with a fee of £25 per night or £50 for two days, being viewed as expensive by some visitors. Despite this, the overall atmosphere is clean and relaxed, ensuring an enjoyable stay for both pets and their owners. Pets, including dogs, who are house-trained are generally welcome and well accommodated.
Overall, Holiday Inn Express Derby Pride Park stands out as a pet-friendly hotel with mostly positive feedback on its dog-related facilities and services, though some guests believe enhancements could be made to better cater to their four-legged companions.
No, Holiday Inn Express Derby Pride Park by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express Derby Pride Park by IHG.
Yes, Holiday Inn Express Derby Pride Park by IHG welcomes dogs.
Yes, parking facilities are available at Holiday Inn Express Derby Pride Park by IHG.
No, Holiday Inn Express Derby Pride Park by IHG doesn't have a gym.
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