Lake Arrowhead Resort & Spa is situated in a breathtaking and idyllic location on the shores of Lake Arrowhead, offering stunning views and convenient access to the village's shops, bars, and restaurants. Its beautiful surroundings allow for both relaxation and adventure, with kayaking, boating, and family-friendly activities readily available. The resort is notably dog-friendly, allowing pets to stay without extra charges. Cleanliness is generally appreciated, although there are sporadic issues with common areas and maintenance.
The resort's breakfast has mixed reviews, with guests praising the dining area's atmosphere and the delicious food served on the patio while noting that options can be pricey and limited. Conversely, dinner consistently receives high marks for its quality, particularly the steaks and buffet, though some desire more vegetarian options and better drink consistency.
Rooms are spacious and clean, offering impressive views of the lake, especially from balconies. Despite showing signs of aging, the peaceful atmosphere and amenities enhance the stay. The staff is lauded for their friendliness and professionalism, creating a welcoming environment, although minor organizational glitches occasionally arise.
The spa is well-received, providing varied services that include a fitness center, yoga classes, and popular sauna and hot tub features. The pool is a delightful highlight for many, providing heated waters and a relaxing setting, although it can become crowded and needs some maintenance.
Beds receive mixed reviews, with some guests finding them comfortable while others experience issues with firmness and outdated mattresses. Dog-friendliness is a significant draw, further complemented by family activities and the attentive service of staff members like Yesenia.
Overall, Lake Arrowhead Resort & Spa stands out as a scenic destination offering tranquility and excitement for families, couples, and solo travelers in a stunning lakeside setting. The combination of pleasant amenities and strategic location makes it an attractive choice for a relaxing getaway.
Hawthorn Suites emerges as a popular choice among travelers due to its strategic and convenient location, excellent breakfast offerings, and overall comfort. Its positioning near major streets and thoroughfares provides easy access to a variety of dining and shopping options, making it ideal for those looking to explore city life while enjoying their stay. Guests express satisfaction with the hotel's breakfast, praising its quality, taste, and the warm service from staff, which adds a positive start to their day.
The hotel's rooms are generally described as clean and spacious, with comfortable beds and useful amenities such as kitchenettes. While some minor improvements could be made, particularly in updating furniture and ensuring consistent provision of amenities, the majority of guests experience a restful stay. Cleanliness is a standout feature, with guests consistently noting the immaculate condition of the facilities, complemented by friendly and professional staff who enhance the welcoming atmosphere. The staff's warmth and professionalism leave a favorable impression, with individuals like Tony and manager Jennifer specifically mentioned for their exceptional service.
The comfort of the beds is frequently highlighted, contributing to a relaxing sleep experience that many guests liken to resting on clouds. While a few guests experienced discomfort, the overall consensus leans towards a positive view of the bed quality. The combination of a strategic location, excellent breakfast, comfortable rooms, and attentive staff ensures that Hawthorn Suites offers great value and a restful retreat for its visitors.
Country Inn Ontario is praised for its advantageous location, offering convenient access to amenities and easy freeway access, making it ideal for travelers exploring the suburbs of Los Angeles. Guests appreciate its proximity to dining options, particularly fast food restaurants, adding to its appeal for those prioritizing convenience and affordability.
While the breakfast experience at the hotel is mixed, some guests enjoy the hearty offerings like waffles in a clean atmosphere. However, inconsistencies in breakfast availability and the limited variety of items have left others wanting more, indicating room for improvement in communication and menu expansion.
Room quality presents varied experiences. While some guests find their accommodations clean and comfortable, many others note the need for significant updates and better maintenance. Reports of cleanliness issues, such as leftover hair and unpleasant odors, point to discrepancies between online representations and actual conditions, suggesting potential guests manage their expectations.
Cleanliness is a critical area of concern, with many guests reporting dirt, unpleasant smells, and maintenance issues. While some mention clean spaces, most feedback highlights neglect, with frequent mentions of pests and dated facilities, affecting overall guest satisfaction.
Despite these challenges, Country Inn Ontario's staff earns high praise for their friendliness and dedication. Guests consistently commend the staff for their warm and helpful service, highlighting their readiness to assist and resolve concerns promptly. This positive interaction enhances the overall guest experience, leaving a lasting impression of the staff's commitment to customer service.
SureStay Plus Hotel by Best Western Hesperia in Hesperia is favorably recognized for its prime location and accessibility, offering guests convenient access to major freeways, local attractions, and a variety of dining and shopping options. The hotel features cozy accommodations and a staff noted for their friendliness and attentiveness, which together provide a comfortable stay for visitors. The breakfast experience, while complimentary and generally appreciated for its cleanliness and variety, could be improved with more options and longer hours of service. The pet-friendly policy and availability of smoking rooms add to the hotel's appeal.
The rooms are often described as clean and comfortable, with guests appreciating the updates and especially the bedding, which provides a restful sleep. Although some guests have encountered issues such as room size, wear, or maintenance concerns, these appear outweighed by the positive aspects of room cleanliness and overall comfort. The staff's accommodating service plays a significant role in enhancing the guest experience, with compliments on their courtesy and efficiency frequently highlighted.
Cleanliness receives mixed reviews, with many guests praising the spotless environment and well-maintained amenities, although there are occasional reports of cleanliness issues and unpleasant odors. Despite this, the positive aspects, including a neat atmosphere and good service, are emphasized by many visitors. The hotel staff consistently garners positive feedback for their professional demeanor and willingness to assist, contributing to an enjoyable and welcoming atmosphere.
Overall, SureStay Plus Hotel by Best Western Hesperia is valued for its location, friendly staff, and clean accommodations, offering an overall satisfactory experience for those visiting the area.