Summary of reviews related to the '5 Star' category
Holiday Inn Gurugram Sector 90 by IHG, unfortunately, falls short of its five-star rating according to guest reviews. While the property is designated as a five-star, many guests have noted that it does not live up to this standard. The overall sentiment is that the hotel offers an average experience with facilities and services more closely resembling those of a lower-rated property.
Despite these criticisms, there are positive aspects worth mentioning. Guests have praised the exceptional service and pleasant staff, contributing to an overall outstanding experience. The hotel is noted to be business-friendly with efforts to seek customer satisfaction being highlighted. However, room size has been a consistent point of dissatisfaction with many finding the rooms, including King Suites, too small for a five-star establishment. Issues such as water dripping from the AC vent have also been reported.
The breakfast offering is not considered up to five-star expectations and some guests were disappointed with changes made without prior customer confirmation. In summary, while there are commendable elements such as the service and staff, significant improvements are needed for the hotel to truly meet five-star standards.
Summary of reviews related to the '5 Star' category
The Hyatt Regency Gurgaon appears to struggle in meeting the expectations of a five-star hotel. Guests have reported that both food quality and dining services did not meet the high standards typically associated with Hyatt properties. Room service presented scratched plates, which significantly detracted from the supposed luxury experience. Overall, the service quality was considered lower than what one would expect from a five-star establishment, leading many to question the property's five-star rating. Rather consistently, guests felt that the service and facilities did not live up to the prestigious Hyatt name.
Crowne Plaza Today Gurugram offers a comfortable and convenient stay with its modern amenities and excellent service. It features well-equipped rooms, diverse dining options, and extensive meeting facilities, catering to both business and leisure travelers.
A resort property often listed among 5-star options, providing a blend of traditional design and modern amenities, including a spa and recreational facilities, located away from the city center.
The Pllazio Hotel offers stylish accommodations and modern amenities in a central location. It features well-designed rooms, diverse dining options, and a range of recreational facilities, ensuring a comfortable and enjoyable stay.
Located in the vibrant Sector 29, this hotel offers upscale Radisson amenities, dining options, and is conveniently close to entertainment and business hubs.
Hyatt Place Gurgaon Udyog Vihar is a popular hotel. It provides a smooth check-in/check-out process, flexible policies and friendly management garner great customer satisfaction.
Radisson Gurugram Sohna Road City Center is highly acclaimed for its strategic location that appeals to both business and leisure travelers. Situated centrally on Sohna Road, it offers easy access to major offices and shopping malls, adding convenience for guests with work engagements or those exploring local attractions. While there's a bit of dust from nearby highway construction, the overall value, clean rooms, and courteous staff counterbalance this temporary inconvenience. The surrounding services enhance accessibility, and the hotel is especially praised for its value for money.
The hotel offers a delightful breakfast experience, appreciated for its variety and quality, with a mix of Indian and international cuisines. The breakfast spread is considered a strong point, adding satisfaction to the stay and included in the room rate for added value. While some guests note occasional service delays and limited Western options, these are overshadowed by the overall positive dining experience at the hotel.
Dinner at the hotel is similarly well-received, with guests commending the quality and taste of the food. Both the buffet and late-night room service earn high praise for their convenience and value. Although there's a call for more meat variety, the biryani, in particular, receives positive acknowledgment, making the dining experience enjoyable.
Rooms at the hotel offer spectacular views and are noted for their cleanliness and comfort. Guests appreciate the cozy interiors, spaciousness, and modern bathrooms. The housekeeping staff ensures a clean and hygienic environment, contributing to the pleasant stay. Some issues, such as noisy air-conditioning and dated decor, were reported, but these do not overshadow the overall satisfaction with room service and amenities.
Cleanliness is a standout feature, with guests consistently noting the hotel's high maintenance standards. Daily cleaning ensures the rooms and bathrooms are well-kept, creating a cozy and comfortable ambiance. While there were isolated concerns about food hygiene and room upkeep, the commitment to cleanliness is a prominent feature.
The exceptional service of the hotel staff elevates the guest experience. The team is consistently praised for their friendliness, efficiency, and helpfulness across all departments. The check-in process is smooth, and staff members like Anita and Sachin at reception are particularly highlighted for their personalized touch. The staff's professionalism and warmth enhance the value and comfort of the stay, leaving a lasting impression on guests.
Overall, Radisson Gurugram Sohna Road City Center provides a satisfying and enjoyable stay with its strategic location, quality dining, clean facilities, and exceptional service, making it a recommended choice for travelers.
The Westin Gurgaon offers a refreshing and revitalizing experience with its focus on wellness and comfort. It features stylish rooms, signature dining options, and a range of wellness facilities, ensuring a relaxing stay.
A contemporary 5-star hotel with a central location. Offers luxurious rooms and suites, an award-winning J Wellness Circle spa, state-of-the-art fitness center, and multiple dining experiences, reflecting the Taj brand's luxury.
Summary of reviews related to the '5 Star' category
If you're looking for the ultimate luxury and comfort during your stay in Gurgaon, then Taj City Centre Gurugram is definitely the best choice. The hotel consistently receives high ratings from guests with some even giving it a perfect score of 9.00/10. The facilities and services provided are exceptional and truly reflect the Taj standard of being a top-notch 5-star property. Guests praise the hotel's superb quality, one of the best in Gurgaon by far. The staff is dedicated to providing top-notch hospitality and aims to make the guests feel like they're in a luxurious home away from home. The experience is truly memorable, leaving guests amazed beyond their expectations. The only downside is that some guests say the staff is not quite up to the level expected of a 5-star property. Nonetheless, Taj City Centre Gurugram remains an exceptionally good option when in Gurgaon.
Summary of reviews related to the '5 Star' category
The Palms Town & Country Club - Resort has received a multitude of exceptional ratings from its guests. The interior of the resort is often described as awesome and superb. While some guests commented that the property may not be as lavish as other 4 or 5 star hotels, the exceptional service provided outweighed this concern. Overall, the resort is highly recommended for its exceptional facilities and services.
Provides comfortable and upscale accommodation with modern amenities, quality dining, and dedicated service, upholding the DoubleTree standard in a convenient location.
A 5-star hotel centrally located, offering well-appointed rooms and suites, an outdoor pool, a full-service spa with various treatments, a 24-hour gym, and multiple restaurants.
Summary of reviews related to the '5 Star' category
Vivanta New Delhi, Dwarka is often viewed as a hotel striving to live up to its 5-star standards. Guest reviews reveal that the hotel showcases a high level of quality and comfort, aligning itself with European standards on many occasions. It is particularly noted for its convenience for travelers, offering good value for money, especially with its half-board options. The aesthetic appeal of the hotel is appreciated, with many considering it very beautiful. However, numerous reviews suggest that the service sometimes does not meet the expectations tied to a 5-star establishment. There are mentions of delays during check-in, service inefficiencies, and occasional staff attitude issues. Cleanliness has also been a point of contention, with some guests needing to change rooms. Despite these challenges, certain guests still praise the hotel as deserving of its 5-star rating, while others think there's room for enhancement to truly meet international 5-star standards. Overall, Vivanta New Delhi, Dwarka offers potential, but further refinement in services could elevate the guest experience to its full 5-star potential.
Consistently ranked among the best luxury hotels, it offers exceptional service including 24-hour butler service, spacious rooms, a large reflection pool, and fine dining experiences. Known for its opulent design and serene ambiance.
Summary of reviews related to the '5 Star' category
The Oberoi Gurgaon is undoubtedly exceptional and it is considered one of the best hotels by many guests. The hotel's smart building design provides an experience of total comfort and care surrounded by pure luxury. The customer service is mind-blowing and hospitality is unmatched with staff paying attention to hygiene and safety. The swimming pool is excellent and the food is fantastic, especially the breakfast. Guests express their gratitude to Team Oberoi Gurgaon for providing exceptional service and the property is described as a beautiful oasis in the city. Overall, the hotel offers an amazing experience and guests cannot expect anything better than this.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-20 out of 104 hotels in and around Dhankot