Novotel Dijon Sud
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Summary of reviewsNovotel Dijon Sud has garnered praise for its well-situated location, perfect for transit travelers. Positioned conveniently near the highway, it offers easy access and ample parking, making it an ideal stopover for those traveling to various parts of France, the Alps or Spain. Despite its location in an industrial estate, the hotel is just a short drive from Dijon’s historic center, striking a balance between accessibility and tranquility.
The breakfast experience receives mixed feedback. Many guests laud the extensive and varied offerings of the breakfast buffet, appreciating the fresh quality and wide choices that cater well to families—especially children who enjoy making pancakes. However, some guests find the cost high and criticize the service for being chaotic and the area cramped during busy times.
Dinner at the hotel’s restaurant has met with a diverse range of opinions. Positive reviews point out the pleasant ambiance, quality local wine and specific dishes like charcuterie platters. Nevertheless, many guests express dissatisfaction with the buffet-style dinners, citing high prices, limited selections and subpar quality akin to cafeteria food. Service issues such as long waits and disorganization further affect the dining experience.
Room conditions generally receive favorable feedback for cleanliness, spaciousness and comfort, making them suitable for families. However, the decor is described as outdated with various maintenance issues including non-functioning air conditioning and poor temperature control. Noise due to thin walls and minor cleanliness concerns, such as dusty fixtures and occasional odors, are also noted.
The hotel’s cleanliness is largely praised, particularly in the rooms, common areas, garden and pool area. Despite some reports of outdated decor and minor maintenance issues, the housekeeping staff is commended for their efforts. Guest feedback indicates that certain areas, like hallways and breakfast plates, could benefit from enhanced cleaning practices.
The hotel staff stands out for friendliness, professionalism and efficiency. Guests highlight the dedication and welcoming nature of the reception team, praising their swift check-in and check-out processes. While there are occasional comments about understaffing and lack of training in the dining area, the staff generally enhance the guest experience with their attentive service.
Wi-Fi at the hotel presents mixed experiences with some guests enjoying a reliable connection, particularly in the reception area, while others face inconsistent service. The gym and fitness facilities receive similar mixed feedback with some guests appreciating the available amenities while others feel the space and equipment are inadequate. The pool, though compact, is well-enjoyed by families, albeit with occasional complaints about cleanliness, renovations and overcrowding.
Parking facilities at Novotel Dijon Sud are widely appreciated for being ample and secure with easy access and EV charging options. However, the EV charging stations are often criticized for being expensive and sometimes non-functional. Despite these drawbacks, the parking is seen as a significant benefit.
In summary, Novotel Dijon Sud provides a convenient and comfortable stay for transit travelers and families with commendable staff, clean rooms and valuable amenities. Yet, improvements in dining services, maintenance and certain facilities would further enhance the overall guest experience.
Categories
The breakfast experience receives mixed feedback. Many guests laud the extensive and varied offerings of the breakfast buffet, appreciating the fresh quality and wide choices that cater well to families—especially children who enjoy making pancakes. However, some guests find the cost high and criticize the service for being chaotic and the area cramped during busy times.
Dinner at the hotel’s restaurant has met with a diverse range of opinions. Positive reviews point out the pleasant ambiance, quality local wine and specific dishes like charcuterie platters. Nevertheless, many guests express dissatisfaction with the buffet-style dinners, citing high prices, limited selections and subpar quality akin to cafeteria food. Service issues such as long waits and disorganization further affect the dining experience.
Room conditions generally receive favorable feedback for cleanliness, spaciousness and comfort, making them suitable for families. However, the decor is described as outdated with various maintenance issues including non-functioning air conditioning and poor temperature control. Noise due to thin walls and minor cleanliness concerns, such as dusty fixtures and occasional odors, are also noted.
The hotel’s cleanliness is largely praised, particularly in the rooms, common areas, garden and pool area. Despite some reports of outdated decor and minor maintenance issues, the housekeeping staff is commended for their efforts. Guest feedback indicates that certain areas, like hallways and breakfast plates, could benefit from enhanced cleaning practices.
The hotel staff stands out for friendliness, professionalism and efficiency. Guests highlight the dedication and welcoming nature of the reception team, praising their swift check-in and check-out processes. While there are occasional comments about understaffing and lack of training in the dining area, the staff generally enhance the guest experience with their attentive service.
Wi-Fi at the hotel presents mixed experiences with some guests enjoying a reliable connection, particularly in the reception area, while others face inconsistent service. The gym and fitness facilities receive similar mixed feedback with some guests appreciating the available amenities while others feel the space and equipment are inadequate. The pool, though compact, is well-enjoyed by families, albeit with occasional complaints about cleanliness, renovations and overcrowding.
Parking facilities at Novotel Dijon Sud are widely appreciated for being ample and secure with easy access and EV charging options. However, the EV charging stations are often criticized for being expensive and sometimes non-functional. Despite these drawbacks, the parking is seen as a significant benefit.
In summary, Novotel Dijon Sud provides a convenient and comfortable stay for transit travelers and families with commendable staff, clean rooms and valuable amenities. Yet, improvements in dining services, maintenance and certain facilities would further enhance the overall guest experience.
Family Friendly Hotel
Novotel hotels are known for catering to families with spacious rooms and kid-friendly amenities. Its location south of Dijon provides a convenient base for exploring the region.
Business Hotel
This 4-star hotel is located near the Burgundy vineyards and features rooms for meetings or seminars for up to 150 people. It also offers 120 modern, spacious, and air-conditioned rooms, a bar, and a restaurant.
Hotel with Parking
This hotel offers ample and spacious parking facilities. The parking area is described as secure and well-lit, with a gated, fenced enclosure.
EV charging stations
Accessible Hotel
This is a welcoming and accessible hotel offering functional spaces, free private parking, and adapted services to ensure a pleasant experience for guests with reduced mobility.
Hotel with Gym
This hotel provides fitness facilities for its guests.
Hotel with EV Charging Stations
This hotel is equipped with charging facilities for electric vehicles. It provides a useful service for electric car users.
Hotel with Outdoor Pool
Located on the Burgundy wine route, this hotel offers an outdoor swimming pool equipped with sun loungers and pool umbrellas. Guests can also enjoy a poolside bar and a terrace.
Hotel near Vineyards
Hotel Taking Steps Towards Sustainability
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
4-Star Hotel
Guest Reviews
Novotel Dijon Sud is widely praised for its strategic location, ideal for travelers in transit. Situated conveniently close to the highway, the hotel provides easy access, making it a perfect stopover for those traveling to or from the south of France, the Alps or even Spain. Guests appreciate its proximity to major roadways, ensuring a hassle-free continuation of their journey.
While the hotel is located in an industrial estate on the outskirts of Dijon, it remains within a short drive to the city's historic center, offering a balance of convenience and relative quiet. The location not only supports seamless highway access but also places guests within a reasonable distance from local amenities and attractions, including markets, shops and fast-food chains.
Despite being somewhat removed from the city's hustle and bustle, the hotel's ample parking and easy-to-find setting adjacent to the highway make it a practical choice for both short and overnight stays. Whether stopping briefly or using it as a base for further travel, the Novotel Dijon Sud stands out for its accessibility and convenience, catering well to transit travelers.
Breakfast at Novotel Dijon Sud is a mixed bag of positive and negative experiences, according to guest reviews. Many guests commend the breakfast, describing it as extensive, varied and offering fresh quality products. Some have highlighted it as great and delicious with plenty of choices, including hearty and well-organized options. The inclusion of a breakfast buffet is frequently praised for being well-stocked and suitable for families, often allowing children to enjoy making pancakes or choosing from different spreads and fresh juices.
However, there are notable criticisms regarding the cost and organization. Several guests find the breakfast quite expensive given the food options available with some labeling it as not up to the standard expected of a four-star hotel. Common complaints include limited selection, chaotic service and insufficient quantities that are not replenished swiftly. The breakfast area is also highlighted as being too cramped, especially during busy times, leading to a lack of social distancing and overall disarray.
Overall, while many appreciate the quality and variety of the breakfast offerings at Novotel Dijon Sud, others believe there is room for improvement both in terms of value for money and efficient service management.
The dining experience at Novotel Dijon Sud's restaurant has received mixed reviews. Many guests appreciated the renovated ambiance and found the bar area pleasant. Positive points included good food quality on some occasions, a varied dinner menu and delicious local wine. Some guests enjoyed delectable charcuterie platters and praised specific dishes like beans and some fresh preparations.
However, there were numerous concerns. The buffet-style dinners, in particular, garnered frequent criticism for being expensive and offering limited, unimpressive selections. Diners often found the food to be dry, tasteless or served cold after long waits. There were also complaints about the quality and flavor of certain dishes with comparisons to subpar cafeteria food from decades past. The lack of local specialties and a limited choice of Burgundy wines further disappointed guests.
Service issues were also a common grievance with reports of understaffing, disorganization and long wait times, contributing to a chaotic dining atmosphere. The high prices for both food and drinks did not match the quality perceived by many patrons. Some guests were especially frustrated by the inability to order a la carte and having to deal with meager and repetitive buffet choices.
In summary, while there were some who had enjoyable meals and appreciated the friendly staff, the consensus suggests that the dining experience at Novotel Dijon Sud's restaurant could benefit from significant improvements in both food quality and service efficiency.
Novotel Dijon Sud offers a range of rooms that largely deliver on cleanliness and comfort, characteristics highly valued by guests. Many reviews highlight the spaciousness of the rooms, making them especially suitable for families and they are often found to be impeccably clean upon arrival. Guests frequently note the comfortable bedding, which contributes positively to their stay.
However, the hotel rooms do present some inconsistencies that may affect the experience of future visitors. The decor and general state of the rooms are often described as outdated and in need of renovation, hinting at a mismatch between the modernized interior and the somewhat neglected exterior. Additionally, maintenance issues are common, ranging from non-functioning air conditioning and poor ventilation to outdated furniture and fixtures. Guests have also reported problems with room temperature, frequently mentioning that the rooms can become uncomfortably hot and stuffy, even when air conditioning is purportedly available.
Noise is an issue in various rooms with thin walls contributing to a lack of soundproofing that can disrupt restful stays. Some reviewers also mention cleanliness issues that go beyond surface level, such as dusty fixtures, stained carpets and occasional unpleasant smells.
While the bathrooms are generally functional and sometimes newly decorated, they are frequently noted as small and impractical with certain fixtures in need of better upkeep.
In summary, Novotel Dijon Sud's rooms offer the essentials—being spacious, clean and comfortable—but often fall short due to their outdated decor, inconsistent maintenance and temperature control issues. Despite these drawbacks, the hotel remains a practical choice for families or travelers making a brief stopover.
Novotel Dijon Sud has garnered a mix of commendations and critiques regarding the comfort and quality of its beds with many guests appreciating the overall comfort. Numerous reviews highlighted the hotel's comfortable bedding, describing it as cozy and a defining feature of their stay. The main beds in the rooms were often noted as comfortable with some guests praising them as great or superb, contributing to a restful night's sleep.
However, sofa beds presented a notable point of contention. Guests frequently mentioned that these were less comfortable, often due to thin or saggy mattresses and occasionally broken or missing slats. These issues particularly affected children's comfort with several reviews highlighting the inadequacy of sofa beds for younger guests.
A few reviews pointed out that the standard beds, although generally comfortable, could be on the smaller side and some guests found the mattresses either too soft or too hard for their liking. Additionally, some visitors noted bedding-related inconveniences such as plastic mattress protectors that shifted during the night and pillows that were too small or uncomfortable.
Despite occasional mentions of tired or outdated bedding, the majority of guests felt the bed quality was good, emphasizing the clean and well-maintained linens. Families traveling through the region found the hotel a practical choice for a comfortable sleep, appreciating the convenience and restful experience provided by the main beds.
In summary, Novotel Dijon Sud offers a generally comfortable bedding experience, particularly with its main bed offerings, while the sofa beds might benefit from some improvements to enhance overall guest satisfaction.
Novotel Dijon Sud receives mixed feedback regarding its cleanliness with numerous positive comments highlighting the hotel's clean and tidy atmosphere. Many guests commend the rooms and common areas for being exceptionally clean and spacious. The garden and pool area also receive positive remarks for their cleanliness. The hotel’s bedding and towels are generally appreciated for their cleanliness and the housekeeping staff is frequently praised for maintaining the rooms in a clean and comfortable condition.
However, there are notable concerns that affect the overall experience. Some guests report issues with outdated and poorly maintained rooms, indicating that a renovation is overdue. Specific complaints include dust on furniture, stained carpets and dirty bathrooms, detracting from the overall cleanliness standards. Additionally, some guests note that the hotel common areas, hallways and even the breakfast plates and cutlery could benefit from better cleaning practices.
A few guests also mention that certain areas of the hotel, such as the pool and garden, occasionally fall short of the expected cleanliness. Issues with musty smells and poor ventilation in rooms have also been observed. Despite these drawbacks, many guests generally find the rooms clean and well-maintained, making the hotel a reasonably comfortable option for travelers.
The staff at Novotel Dijon Sud is frequently praised for their friendliness and welcoming nature. Many guests appreciated the warm reception and the overall helpful and accommodating attitude exhibited throughout their stay. The hotel's team is described as professional, efficient and competent, often going out of their way to ensure a pleasant experience for guests. While the majority of reviews highlight the staff's politeness and dedication, a few mentioned instances of unfriendliness or being rushed, particularly during busy times. The reception staff, in particular, received high marks for their swift check-in and check-out processes and their courteous service. Although there were occasional criticisms about understaffing or lack of training, especially in the dining area, the general consensus is that the staff was attentive, responsive and committed to making guests feel welcome. Despite some occasional issues, the overall impression is one of a well-organized, friendly and helpful team that greatly enhances the guest experience at this hotel.
At Novotel Dijon Sud, the WiFi experience has drawn mixed reviews from guests. While some visitors found the WiFi connection to work well or fine, allowing them to stream their TV subscriptions without issue, others reported that the WiFi was inconsistent, very weak or even non-existent at times. Some guests noted that the WiFi was free in the reception area, which might be a more reliable spot for those needing internet access. Overall, the WiFi performance appears to fluctuate, offering good connectivity in some instances but falling short in others with reports of unstable and poor connections. The reception area is recommended for better connectivity.
The gym at Novotel Dijon Sud receives a mixed reception from guests. While some appreciated the good facilities and described the gym as very good, others found it too small or in need of more equipment. The fitness area did have a few machines to help guests stay active, but the time slots for using the gym were noted to be too short on occasion. On a positive note, the hotel also offers a variety of activities for children and some guests mentioned a fitness room and playground as additional amenities. Although there were instances of the gym being closed for renovations, the available facilities generally met guests' expectations. Access to the gym, however, can sometimes be an issue due to high usage.
The pool at Novotel Dijon Sud has received a diverse range of reactions from guests. Many appreciated the outdoor pool, noting that it was a nice place for children to enjoy themselves, leading to pleasant family experiences overall. The poolside area was frequently mentioned as being clean and offering a relaxing atmosphere, perfect for unwinding on a hot day. Despite the pool being compact, it was still enjoyable for many and a highlight for children's activities.
However, there were some issues that marred the experience for certain guests. Notably, there were complaints about the pool being closed for renovations and an outdated look, which was a letdown for those who anticipated using the facility. Some guests encountered cleanliness issues, such as a dirty pool with floating bugs and others noted the pool was occasionally overcrowded or had cold water. Additionally, discrepancies between the pool's online descriptions and its actual conditions led to some disappointment.
In conclusion, while the pool at Novotel Dijon Sud is generally seen as an enjoyable amenity, especially for families, its occasional closures, maintenance issues and size constraints have been points of contention for some guests.
Novotel Dijon Sud offers ample and spacious parking facilities, which appear to be a significant benefit for guests. Many reviewers appreciated the secure and well-lit parking area, which includes a gated, fenced enclosure for added security. Ample free parking is available directly at the hotel entrance and around the premises with several reports of it being conveniently located and easy to access. Those traveling with trailers or needing EV charging stations found the parking to be no problem.
However, a few reviews mentioned difficulties during peak hours with double parking and a full lot occasionally reported. Despite this, the general consensus highlights good, spacious and mostly well-organized parking facilities as a major advantage of staying at Novotel Dijon Sud. The hotel’s check-in process was also quick and friendly, contributing to an overall positive experience.
Novotel Dijon Sud offers electric vehicle (EV) charging facilities, including a total of four charging stations. However, many guests have noted issues with these stations. It's highlighted that the charging stations are not managed by the hotel and can be quite expensive. Several reviews mentioned that the number of charging stations is inadequate for the hotel's size and guests frequently encountered non-functional or broken units. Guests experienced issues with the chargers not working until the next morning or not working at all. Despite having an EV charging option available, users often found that not all of the charging points were operational, impacting their overall convenience and travel plans. There is also a lack of good fast charging stations nearby, further complicating EV charging for hotel guests.
Novotel Dijon Sud emerges as a prime destination for families seeking a comfortable and kid-friendly stay. The hotel is frequently praised for its family-oriented services and amenities, ensuring a convenient and enjoyable visit for both children and parents. With spacious family rooms that can accommodate up to four people and sometimes even including bunk beds, the comfort and needs of families are well catered to.
Children particularly enjoy the hotel's facilities, including a refreshing swimming pool and a well-equipped playground, providing plenty of space for them to play and extend their legs. Many reviewers highlight the cleanliness and comfort of the rooms, featuring good beds that promote a restful night's sleep.
The 24/7 reception staff earns commendation for their friendliness and readiness to assist, contributing to an overall welcoming and accommodating atmosphere. Families appreciate the thoughtful touches, such as the provision of baby cribs and occasional gifts for children.
Though there have been occasional concerns about room conditions – such as temperature issues or noise from neighboring families – the hotel's general ambiance and amenities position it as well-suited for family stopovers or transit stays. Thanks to its child-friendly environment and high standard amenities, Novotel Dijon Sud is recommended for families exploring the beautiful city of Dijon.
Novotel Dijon Sud faces significant criticism regarding its four-star rating with numerous guests expressing that the hotel does not live up to the expected standards of a 4-star establishment. Frequent comments highlight that the hotel is outdated and poorly maintained, suggesting that it should not be classified under the four-star category. The facilities and services are often described as underwhelming with particular disappointment pointed at the quality of breakfast and dinner offerings. Many guests feel the overall service does not match the expectations set by the Novotel brand, deeming it unworthy of its rating. Despite these remarks, there are some positive notes on the hotel services, which some guests found good. However, the consensus indicates a need for substantial improvement to meet the criteria of a four-star hotel.
Novotel Dijon Sud stands out as an excellent stopover for business travelers, offering great value for money. The hotel is lauded for its business-friendly environment and professional staff, catering well to business trips and overnight stays. With a well-equipped business center and good facilities for meetings and conferences, it is deemed very suitable for business needs. The presence of a working area and various business amenities further enhances its appeal to corporate guests.
The hotel also features a great bar and restaurant, making it a convenient spot for a quick business lunch or dinner. Additionally, its location proves convenient for onward travel, adding to its functionality as a transit hotel. Guests appreciate the comfortable accommodations and the ease of access to charging facilities.
Although described as a perfect stopover and good for a layover, some reviews pointed out difficulties in access for layovers and noted the insufficiency of business amenities.
Overall, services are of a high standard, even accommodating young children with features like a playground, pool, high chairs and cribs. Novotel Dijon Sud manages to deliver a professional experience conducive for business travel while also being family-friendly.
Novotel Dijon Sud offers reasonable accessibility for guests with disabilities with several positive aspects highlighted in reviews. The hotel is generally described as accessible with rooms specifically adapted for disabled persons. The reception area and nearby accessible bars and restaurants add convenience to the stay. Staff members are often noted as accommodating, polite and eager to assist, contributing to a welcoming environment.
Despite these positive points, some limitations exist. The building lacks elevators, posing a challenge for wheelchair users and guests with heavy luggage or young children. Additionally, certain areas, such as the showers, could benefit from improved accessibility features like proper curtains. Though the general accessibility is rated as good, some reviewers mention that it could be enhanced further, especially for older guests.
Overall, Novotel Dijon Sud is a suitable option for a convenient overnight stay, particularly for transit travelers. The variety of breakfast options and comfortable accommodations add to the appeal, even though some improvements could be made in terms of accessibility facilities.
The outdoor pool at Novotel Dijon Sud receives predominantly positive feedback from guests. Many describe it as a wonderful and great feature of the hotel, offering a refreshing and spacious area to relax. Families with children particularly appreciate the child-friendly nature of the pool, noting that it's a highlight for their stay and perfect for cooling off after a long drive. The pool environment is often mentioned as pleasant, well-maintained and clean with sun loungers adding to the comfort. Guests enjoy the large enough area to swim and the various outdoor amenities such as seating, gaming and grilling areas that enhance the experience. Despite some interruptions due to renovations and occasional cleanliness issues like floating bugs, the overall impression of the outdoor pool is highly favorable, adding significant value to the hotel's attractiveness for visitors.
Novotel Dijon Sud has garnered positive feedback for its dog-friendly facilities and policies. Guests travelling with dogs find the hotel's lower floor convenient and appreciate the welcoming atmosphere for their pets. The hotel has earned praise for being particularly accommodating for those traveling with puppies, making it a great choice for pet owners. With designated dog zones and dog-friendly rooms, the hotel provides suitable spaces for pets, enhancing the overall experience for both owners and their furry friends.
The staff's welcoming attitude towards pets is repeatedly highlighted with guests noting that dogs are allowed and well-accommodated. While the consensus is largely positive regarding the hotel's pet-friendly policies, some reviews suggest improvements in hygiene could elevate the experience further.
Overall, Novotel Dijon Sud is described as an excellent accommodation choice, especially for travelers with pets, offering great amenities and a pleasant stay for both humans and their four-legged companions. The hotel’s pet-friendly policies and facilities are highly appreciated, making it a favorable stopover for pet owners.
Location Show Map
Location
While the hotel is located in an industrial estate on the outskirts of Dijon, it remains within a short drive to the city's historic center, offering a balance of convenience and relative quiet. The location not only supports seamless highway access but also places guests within a reasonable distance from local amenities and attractions, including markets, shops and fast-food chains.
Despite being somewhat removed from the city's hustle and bustle, the hotel's ample parking and easy-to-find setting adjacent to the highway make it a practical choice for both short and overnight stays. Whether stopping briefly or using it as a base for further travel, the Novotel Dijon Sud stands out for its accessibility and convenience, catering well to transit travelers.
Breakfast
However, there are notable criticisms regarding the cost and organization. Several guests find the breakfast quite expensive given the food options available with some labeling it as not up to the standard expected of a four-star hotel. Common complaints include limited selection, chaotic service and insufficient quantities that are not replenished swiftly. The breakfast area is also highlighted as being too cramped, especially during busy times, leading to a lack of social distancing and overall disarray.
Overall, while many appreciate the quality and variety of the breakfast offerings at Novotel Dijon Sud, others believe there is room for improvement both in terms of value for money and efficient service management.
Dinner
However, there were numerous concerns. The buffet-style dinners, in particular, garnered frequent criticism for being expensive and offering limited, unimpressive selections. Diners often found the food to be dry, tasteless or served cold after long waits. There were also complaints about the quality and flavor of certain dishes with comparisons to subpar cafeteria food from decades past. The lack of local specialties and a limited choice of Burgundy wines further disappointed guests.
Service issues were also a common grievance with reports of understaffing, disorganization and long wait times, contributing to a chaotic dining atmosphere. The high prices for both food and drinks did not match the quality perceived by many patrons. Some guests were especially frustrated by the inability to order a la carte and having to deal with meager and repetitive buffet choices.
In summary, while there were some who had enjoyable meals and appreciated the friendly staff, the consensus suggests that the dining experience at Novotel Dijon Sud's restaurant could benefit from significant improvements in both food quality and service efficiency.
Rooms
However, the hotel rooms do present some inconsistencies that may affect the experience of future visitors. The decor and general state of the rooms are often described as outdated and in need of renovation, hinting at a mismatch between the modernized interior and the somewhat neglected exterior. Additionally, maintenance issues are common, ranging from non-functioning air conditioning and poor ventilation to outdated furniture and fixtures. Guests have also reported problems with room temperature, frequently mentioning that the rooms can become uncomfortably hot and stuffy, even when air conditioning is purportedly available.
Noise is an issue in various rooms with thin walls contributing to a lack of soundproofing that can disrupt restful stays. Some reviewers also mention cleanliness issues that go beyond surface level, such as dusty fixtures, stained carpets and occasional unpleasant smells.
While the bathrooms are generally functional and sometimes newly decorated, they are frequently noted as small and impractical with certain fixtures in need of better upkeep.
In summary, Novotel Dijon Sud's rooms offer the essentials—being spacious, clean and comfortable—but often fall short due to their outdated decor, inconsistent maintenance and temperature control issues. Despite these drawbacks, the hotel remains a practical choice for families or travelers making a brief stopover.
Beds
However, sofa beds presented a notable point of contention. Guests frequently mentioned that these were less comfortable, often due to thin or saggy mattresses and occasionally broken or missing slats. These issues particularly affected children's comfort with several reviews highlighting the inadequacy of sofa beds for younger guests.
A few reviews pointed out that the standard beds, although generally comfortable, could be on the smaller side and some guests found the mattresses either too soft or too hard for their liking. Additionally, some visitors noted bedding-related inconveniences such as plastic mattress protectors that shifted during the night and pillows that were too small or uncomfortable.
Despite occasional mentions of tired or outdated bedding, the majority of guests felt the bed quality was good, emphasizing the clean and well-maintained linens. Families traveling through the region found the hotel a practical choice for a comfortable sleep, appreciating the convenience and restful experience provided by the main beds.
In summary, Novotel Dijon Sud offers a generally comfortable bedding experience, particularly with its main bed offerings, while the sofa beds might benefit from some improvements to enhance overall guest satisfaction.
Cleanliness
However, there are notable concerns that affect the overall experience. Some guests report issues with outdated and poorly maintained rooms, indicating that a renovation is overdue. Specific complaints include dust on furniture, stained carpets and dirty bathrooms, detracting from the overall cleanliness standards. Additionally, some guests note that the hotel common areas, hallways and even the breakfast plates and cutlery could benefit from better cleaning practices.
A few guests also mention that certain areas of the hotel, such as the pool and garden, occasionally fall short of the expected cleanliness. Issues with musty smells and poor ventilation in rooms have also been observed. Despite these drawbacks, many guests generally find the rooms clean and well-maintained, making the hotel a reasonably comfortable option for travelers.
Staff
Wi-Fi
Gym
Pool
However, there were some issues that marred the experience for certain guests. Notably, there were complaints about the pool being closed for renovations and an outdated look, which was a letdown for those who anticipated using the facility. Some guests encountered cleanliness issues, such as a dirty pool with floating bugs and others noted the pool was occasionally overcrowded or had cold water. Additionally, discrepancies between the pool's online descriptions and its actual conditions led to some disappointment.
In conclusion, while the pool at Novotel Dijon Sud is generally seen as an enjoyable amenity, especially for families, its occasional closures, maintenance issues and size constraints have been points of contention for some guests.
Parking
However, a few reviews mentioned difficulties during peak hours with double parking and a full lot occasionally reported. Despite this, the general consensus highlights good, spacious and mostly well-organized parking facilities as a major advantage of staying at Novotel Dijon Sud. The hotel’s check-in process was also quick and friendly, contributing to an overall positive experience.
EV charging stations
Family
Children particularly enjoy the hotel's facilities, including a refreshing swimming pool and a well-equipped playground, providing plenty of space for them to play and extend their legs. Many reviewers highlight the cleanliness and comfort of the rooms, featuring good beds that promote a restful night's sleep.
The 24/7 reception staff earns commendation for their friendliness and readiness to assist, contributing to an overall welcoming and accommodating atmosphere. Families appreciate the thoughtful touches, such as the provision of baby cribs and occasional gifts for children.
Though there have been occasional concerns about room conditions – such as temperature issues or noise from neighboring families – the hotel's general ambiance and amenities position it as well-suited for family stopovers or transit stays. Thanks to its child-friendly environment and high standard amenities, Novotel Dijon Sud is recommended for families exploring the beautiful city of Dijon.
4 Star
Business
The hotel also features a great bar and restaurant, making it a convenient spot for a quick business lunch or dinner. Additionally, its location proves convenient for onward travel, adding to its functionality as a transit hotel. Guests appreciate the comfortable accommodations and the ease of access to charging facilities.
Although described as a perfect stopover and good for a layover, some reviews pointed out difficulties in access for layovers and noted the insufficiency of business amenities.
Overall, services are of a high standard, even accommodating young children with features like a playground, pool, high chairs and cribs. Novotel Dijon Sud manages to deliver a professional experience conducive for business travel while also being family-friendly.
Accessible
Despite these positive points, some limitations exist. The building lacks elevators, posing a challenge for wheelchair users and guests with heavy luggage or young children. Additionally, certain areas, such as the showers, could benefit from improved accessibility features like proper curtains. Though the general accessibility is rated as good, some reviewers mention that it could be enhanced further, especially for older guests.
Overall, Novotel Dijon Sud is a suitable option for a convenient overnight stay, particularly for transit travelers. The variety of breakfast options and comfortable accommodations add to the appeal, even though some improvements could be made in terms of accessibility facilities.
Outdoor Pool
Dog Friendly
The staff's welcoming attitude towards pets is repeatedly highlighted with guests noting that dogs are allowed and well-accommodated. While the consensus is largely positive regarding the hotel's pet-friendly policies, some reviews suggest improvements in hygiene could elevate the experience further.
Overall, Novotel Dijon Sud is described as an excellent accommodation choice, especially for travelers with pets, offering great amenities and a pleasant stay for both humans and their four-legged companions. The hotel’s pet-friendly policies and facilities are highly appreciated, making it a favorable stopover for pet owners.
Yes, Novotel Dijon Sud has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Novotel Dijon Sud.
Yes, Novotel Dijon Sud welcomes dogs.
Yes, parking facilities are available at Novotel Dijon Sud.
Yes, Novotel Dijon Sud has a gym.
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