The Royal Riviera Hotel Doha
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Summary of reviewsThe Royal Riviera Hotel Doha is favorably noted for its excellent location, offering an easy proximity to key attractions like Souq Waqif, the Corniche, the old port and various museums. This central position makes it an ideal choice for tourists aiming to delve into the heart of Doha. The ease of access to the bustling markets and museum parks enhances the overall appeal, despite some challenges with surrounding street conditions and accessibility.
Guests find the rooms spacious and comfortable with particular praise for the beds and room setup which contribute to a relaxed and pleasant stay. However, there are mixed feelings about the room maintenance with some noting issues like poor ventilation, malfunctioning doors, dim lighting and occasional cleanliness lapses involving dirty carpets and mold. Remedies to these maintenance and cleanliness concerns could significantly enhance guest experiences.
Cleanliness at the hotel receives a blend of positive and negative feedback. Many appreciate the comfortable environment and commend the housekeeping staff for efficient work. Highlighting the cleanliness of the rooms boosts the hotel's reputation. Still, other guests mention problems such as rusty bathroom plumbing, improperly cleaned linens and mold in bathrooms, suggesting areas for improvement in cleaning protocols. The adjacent construction also detracts from the overall cleanliness and accessibility.
The hotel's staff is repeatedly praised for their friendliness, helpfulness and professional demeanor. Noteworthy mentions include Aya’s welcoming reception smile, Mohammed's exceptional room service and Ms. Cathy's professional assistance. Breakfast service by Christine and Moshen is also commended. While there are occasional mentions of lacking understanding among some reception staff, the overall guest experience is enhanced by the supportive and attentive nature of the team, efficient check-ins and additional amenities like a café and spa.
Parking at the hotel is another mixed bag. The underground parking facility is appreciated, though congestion and narrow spaces often create challenges. Limited parking spots, particularly during busy late hours and surrounding construction complicate the situation, indicating an area ripe for improvement.
In summary, The Royal Riviera Hotel Doha excels in its prime location and friendly staff with some room and cleanliness issues that could be addressed to further elevate guest satisfaction.
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Guests find the rooms spacious and comfortable with particular praise for the beds and room setup which contribute to a relaxed and pleasant stay. However, there are mixed feelings about the room maintenance with some noting issues like poor ventilation, malfunctioning doors, dim lighting and occasional cleanliness lapses involving dirty carpets and mold. Remedies to these maintenance and cleanliness concerns could significantly enhance guest experiences.
Cleanliness at the hotel receives a blend of positive and negative feedback. Many appreciate the comfortable environment and commend the housekeeping staff for efficient work. Highlighting the cleanliness of the rooms boosts the hotel's reputation. Still, other guests mention problems such as rusty bathroom plumbing, improperly cleaned linens and mold in bathrooms, suggesting areas for improvement in cleaning protocols. The adjacent construction also detracts from the overall cleanliness and accessibility.
The hotel's staff is repeatedly praised for their friendliness, helpfulness and professional demeanor. Noteworthy mentions include Aya’s welcoming reception smile, Mohammed's exceptional room service and Ms. Cathy's professional assistance. Breakfast service by Christine and Moshen is also commended. While there are occasional mentions of lacking understanding among some reception staff, the overall guest experience is enhanced by the supportive and attentive nature of the team, efficient check-ins and additional amenities like a café and spa.
Parking at the hotel is another mixed bag. The underground parking facility is appreciated, though congestion and narrow spaces often create challenges. Limited parking spots, particularly during busy late hours and surrounding construction complicate the situation, indicating an area ripe for improvement.
In summary, The Royal Riviera Hotel Doha excels in its prime location and friendly staff with some room and cleanliness issues that could be addressed to further elevate guest satisfaction.
Hotel Taking Steps Towards Sustainability
The Royal Riviera Hotel is a Green Key award recipient, demonstrating a commitment to implementing sustainable solutions. The hotel has implemented various eco-friendly solutions throughout the property to minimize its environmental impact.
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
The Royal Riviera Hotel Doha boasts an impressive location, appealing to many travelers due to its proximity to key attractions. Guests frequently praise its closeness to Souq Waqif, the Corniche, the old port and various museums. The hotel's location is appreciated for being convenient to tourist spots and important sites, making it ideal for visitors wanting to explore the heart of Doha.
Reviewers often highlight easy access to the markets, particularly Souq Waqif, which is only a short walk away. The hotel's central position also places guests near Doha's museum park and old port beach, adding to its appeal. However, some visitors did note challenges with the surrounding area, mentioning difficult street conditions and accessibility issues. Despite these occasional drawbacks, the hotel's location remains a strong point, frequently described as excellent and perfect, contributing significantly to the overall guest experience.
The rooms at The Royal Riviera Hotel Doha offer a mixed experience. On the positive side, guests appreciate the spacious and comfortable nature of the rooms. Many have noted that the beds are particularly comfortable and the overall setup of the rooms adds a layer of convenience and relaxation.
There are, however, several areas where the rooms fall short. Issues with maintenance are quite apparent with several guests reporting problems such as poor ventilation, malfunctioning doors and dim lighting. Cleanliness is another significant concern, as some rooms have been found to be not ready upon arrival with specific mentions of dirty carpets and mold.
Though there are instances where the rooms have been cleaned and are tidy upon checking in, this appears to be inconsistent. The age of the furniture and an occasional terrible smell seem to detract from the overall experience.
While the rooms have potential, attention to these specific issues could greatly enhance the comfort and satisfaction of future guests.
The Royal Riviera Hotel Doha receives mixed reviews regarding its cleanliness. While many guests commend the hotel for its clean rooms, comfortable environment and respectable standards, others express concerns about the general upkeep. Positive notes highlight the cleanliness of the rooms, the efficient work of the staff and the proximity to key attractions like the Corniche and Souq Waqif. The hotel is described as clean and comfortable with guests noting the good behavior and helpfulness of the staff.
However, several reviews point to areas needing improvement. There are mentions of dirty rooms with old furnishings, rusty bathroom plumbing and improperly washed linens. Some guests observed mold in the bathrooms and felt that the cleanliness of the suites, particularly the carpets, was subpar. Additionally, the surrounding area is noted to be under construction, making accessibility difficult. Overall, while there are positive aspects, it seems the hotel would benefit from enhanced cleaning protocols and customer care training to address the concerns raised by several guests.
Visitors to The Royal Riviera Hotel Doha frequently praise the friendliness and helpfulness of the staff, highlighting their respectful and attentive nature. The hotel particularly stands out for its accommodating and super supportive team with special mentions of Aya’s best reception smile and Mohammed's excellent room service. Receptionists like Ms. Cathy have been noted for their professionalism and consistent helpfulness throughout guests' stays.
While the majority of the staff is described as friendly and very attentive to guest needs, there have been occasional mentions of some reception staff lacking in understanding and attention. Despite this, the breakfast service, especially staff members Christine and Moshen, receives commendations for their good service. Overall, guests find the treatment by the staff comfortable, supportive and professional, contributing positively to their hotel experience.
Additionally, the efficiency of check-in, paired with clean rooms and additional amenities like a café and spa, enhances the overall hospitable environment created by The Royal Riviera Hotel Doha's team.
The parking situation at The Royal Riviera Hotel Doha receives a mixed response from guests. While some appreciate the availability of an underground parking facility, others find it challenging due to congestion and narrow spaces. The limited parking spots are frequently noted, especially during late hours, making it hard for guests to secure a spot. Surrounding construction further complicates the availability of suitable parking spaces. Despite the positive aspects of having an underground parking option, the overall sentiment points toward a need for improvement in accommodating the number of residents and their vehicles.
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Location
Reviewers often highlight easy access to the markets, particularly Souq Waqif, which is only a short walk away. The hotel's central position also places guests near Doha's museum park and old port beach, adding to its appeal. However, some visitors did note challenges with the surrounding area, mentioning difficult street conditions and accessibility issues. Despite these occasional drawbacks, the hotel's location remains a strong point, frequently described as excellent and perfect, contributing significantly to the overall guest experience.
Rooms
There are, however, several areas where the rooms fall short. Issues with maintenance are quite apparent with several guests reporting problems such as poor ventilation, malfunctioning doors and dim lighting. Cleanliness is another significant concern, as some rooms have been found to be not ready upon arrival with specific mentions of dirty carpets and mold.
Though there are instances where the rooms have been cleaned and are tidy upon checking in, this appears to be inconsistent. The age of the furniture and an occasional terrible smell seem to detract from the overall experience.
While the rooms have potential, attention to these specific issues could greatly enhance the comfort and satisfaction of future guests.
Cleanliness
However, several reviews point to areas needing improvement. There are mentions of dirty rooms with old furnishings, rusty bathroom plumbing and improperly washed linens. Some guests observed mold in the bathrooms and felt that the cleanliness of the suites, particularly the carpets, was subpar. Additionally, the surrounding area is noted to be under construction, making accessibility difficult. Overall, while there are positive aspects, it seems the hotel would benefit from enhanced cleaning protocols and customer care training to address the concerns raised by several guests.
Staff
While the majority of the staff is described as friendly and very attentive to guest needs, there have been occasional mentions of some reception staff lacking in understanding and attention. Despite this, the breakfast service, especially staff members Christine and Moshen, receives commendations for their good service. Overall, guests find the treatment by the staff comfortable, supportive and professional, contributing positively to their hotel experience.
Additionally, the efficiency of check-in, paired with clean rooms and additional amenities like a café and spa, enhances the overall hospitable environment created by The Royal Riviera Hotel Doha's team.
Parking
Yes, The Royal Riviera Hotel Doha has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at The Royal Riviera Hotel Doha.
No, The Royal Riviera Hotel Doha doesn't allow dogs.
Yes, parking facilities are available at The Royal Riviera Hotel Doha.
Yes, The Royal Riviera Hotel Doha has a gym.
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