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Summary of reviewsVoco Doha West Bay Suites, an IHG Hotel, is highly regarded for its prime location in the heart of Doha. Its close proximity to major attractions like Souq Waqif, the Corniche, Katara and The Pearl, combined with easy access to metro stations and nearby amenities, make it a top choice for both tourists and business travelers. Despite being centrally located, the hotel offers a tranquil environment with scenic partial sea views, contributing to a peaceful and convenient stay. Families particularly appreciate the easy access to schools and various services around West Bay.
The breakfast offerings receive mixed feedback with many guests praising the variety and quality, noting standout items like the honeycomb and excellent service from staff members. However, some guests have called for greater variety and consistent quality with criticisms about repetition and food freshness.
Dinner experiences also vary with positive remarks on the delicious food and culinary expertise of Chef Dhaka, particularly at C-Food. Nonetheless, there are concerns about the limited dining space, long wait times resulting in cold food and high meal prices. The availability of set menus or à la carte options offers some flexibility.
Rooms at the hotel are spacious, comfortable and well-equipped with many guests appreciating the modern amenities, beautiful layouts and exceptional views of Doha and the sea. The inclusion of kitchen facilities is particularly beneficial for longer stays. While there are occasional issues with room preparation, cleanliness and outdated furnishings, the overall feedback is positive, making it suitable for both families and individual travelers.
Cleanliness is a strong point with most guests noting the hotel's clean and neat environment, along with thorough daily cleaning services. However, some guests mention insufficient cleaning in specific areas and lapses in replenishing toiletries and towels.
The hotel staff is frequently praised for their friendliness, professionalism and attentiveness. Individuals like Sajer, Charmae, Riyad and others receive special mentions for their warm and welcoming demeanor. The housekeeping team and employees at The Social restaurant also contribute significantly to the pleasant stay.
WiFi connections receive mixed reviews with guests appreciating the availability of free WiFi but noting issues with spotty connections, slow speeds and problems connecting multiple devices.
The spa area offers a range of amenities, including a swimming pool, gym and spa services, adding a nice touch to the overall experience. The gym is well-equipped and receives positive remarks, despite being slightly small. The pool, however, garners mixed reviews with some guests appreciating the heated pool and kid-friendly spaces, while others find it undersized and in need of better servicing.
Parking options are generally well-received with free, spacious and secure parking areas available. The valet service is praised for its speed and efficiency, although the scarcity of shaded spots is noted.
For families, the hotel provides a family-friendly atmosphere with large rooms, fully equipped kitchens and amenities catering to both adults and children, making it an excellent choice for family holidays.
Overall, voco Doha West Bay Suites, an IHG Hotel, offers a comfortable and well-equipped stay with numerous positive attributes, although there are areas that could benefit from improvement. Show more
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Categories
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Number of pools2
Pool 1 information:
Location of the pool:Outdoor pool
Is it a pool of special type?
Heated pool
In the pool there is also:
an area designated for children
When is the pool open?All year
Opening hours:07:00 - 22:00
The pool also has:
Pool bar
Around the pool, there are also available:
Showers
Lockers
WC
Changing facilities
Towels
Sunbeds
Spa facilities
Sauna
Are there written rules guests should follow before entering the pool?Yes
Pool 2 information:
Location of the pool:Outdoor pool
Answers last updated by voco Doha West Bay Suites, an IHG Hotel
Studio SuiteBoasting a private entrance, this air-conditioned suite comes with a kitchen, 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Meals can be prepared in the well-fitted kitchen, which features a stovetop, a refrigerator, kitchenware and an oven. The suite features a flat-screen TV with cable channels, a washing machine, soundproof walls, a minibar as well as city views. The unit has 1 bed.
Twin Studio Suite with City ViewProviding free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower, a hairdryer and slippers. Meals can be prepared in the kitchenette, which is equipped with a stovetop, a refrigerator, kitchenware and an oven. The air-conditioned suite provides a flat-screen TV with cable channels, a washing machine, a private entrance, soundproof walls as well as city views.
Premium King RoomOffering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a washing machine, a private entrance, soundproof walls as well as sea views. The unit offers 1 bed.
Twin Studio Suite with Sea ViewOffering free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower, a hairdryer and slippers. In the kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The air-conditioned suite offers a flat-screen TV with cable channels, a washing machine, a private entrance, soundproof walls as well as sea views.
One-Bedroom SuiteFeaturing a private entrance, this spacious suite also comprises 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. The well-equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned suite provides a flat-screen TV with cable channels, a washing machine, soundproof walls, a minibar as well as city views. The unit offers 1 bed.
One-Bedroom Twin Suite with City View Offering free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower, a bath and a hairdryer. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious air-conditioned suite offers a flat-screen TV with cable channels, a washing machine, a private entrance, soundproof walls as well as sea views.
Deluxe Suite - Disability AccessFeaturing free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower, a bath and a hairdryer. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious air-conditioned suite features a flat-screen TV with cable channels, a washing machine, a private entrance, soundproof walls as well as sea views.
Two-Bedroom Suite with City ViewOffering free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower, a bath and a hairdryer. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious suite offers air conditioning, a washing machine, a private entrance, soundproof walls, as well as a flat-screen TV with cable channels.
King Studio Suite with City ViewOffering free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower, a hairdryer and slippers. In the fully equipped kitchenette, guests will find a stovetop, a refrigerator, kitchenware and an oven. The air-conditioned suite offers a flat-screen TV with cable channels, a washing machine, a private entrance, soundproof walls as well as city views.
One-Bedroom King Suite with City ViewOffering free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower, a bath and a hairdryer. The fully equipped kitchen has a stovetop, a refrigerator, kitchenware and an oven. The air-conditioned suite offers a flat-screen TV with cable channels, a washing machine, a private entrance, soundproof walls as well as city views.
One-Bedroom SuiteProviding free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower, a bath and a hairdryer. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious air-conditioned suite provides a flat-screen TV with cable channels, a washing machine, a private entrance, soundproof walls as well as sea views.
Guest Reviews
8.7
Very Good
Location
Located in the heart of Doha, voco Doha West Bay Suites, an IHG Hotel, boasts an excellent location that offers easy access to the city's main attractions and tourist sites. Visitors appreciate the proximity to popular spots such as Souq Waqif, the Corniche, Katara and The Pearl, making it an ideal choice for both tourists and those in town for business.
The hotel is conveniently situated near metro stations with some guests noting it's only a short walk away, providing quick and efficient transportation options around the city. This accessibility extends to nearby amenities, including restaurants, pharmacies and bakeries, which add to the convenience of the stay.
Guests highlight the hotel's tranquil environment despite being centrally located. The spacious rooms, coupled with the cleanliness and overall comfort, contribute to a pleasant experience. The location is not just practical; it offers scenic partial sea views and is close to peaceful neighborhoods, enhancing the overall appeal.
Families find the location excellent with easy access to schools and various services around West Bay. Although some reviews mention potential traffic congestion due to proximity to schools, the benefits of being close to key destinations outweigh these minor inconveniences.
Overall, voco Doha West Bay Suites stands out for its prime location, making it a top choice for visitors looking to explore Doha while enjoying a comfortable and quiet stay.
Breakfast
At the voco Doha West Bay Suites, an IHG Hotel, breakfast experiences glean a mix of positive and critical feedback from guests. Many reviews appreciate the variety and quality of offerings, describing the breakfast as "very nice," "great and varied," and "excellent" with options that cater to diverse tastes. Guests are particularly fond of special items like the honeycomb and noted the excellent service from staff members during breakfast, including standout mentions of specific employees like Aicha and Nasheem.
However, several reviews highlight areas for improvement. A recurring theme in the feedback is the lack of variety and repetition in the breakfast menu. Multiple guests mentioned that the buffet remained the same daily, describing it as "limited," "simple," and "ordinary," which fell short of their expectations for a five-star hotel. There are also criticisms about food quality with some guests finding the breakfast "not fresh" and below the desired standard.
Despite these criticisms, there are instances where breakfast still manages to please, particularly for those who appreciate the essentials being covered. The Social Cafe's breakfast area receives a special mention for its appealing ambiance and several reviewers still find the breakfast overall to be "good" or "very good."
In summary, while the breakfast at voco Doha West Bay Suites has its share of admirers, especially for its service and some standout food items, there is significant feedback suggesting a need for greater variety and consistent quality to meet the high expectations of all its guests.
Dinner
Guests had a mixed experience with dinner at voco Doha West Bay Suites, an IHG Hotel. On the positive side, several diners praised the excellent and delicious food, highlighting the culinary skills of Chef Dhaka and the offerings at C-Food. Despite these compliments, there were comments about the dining area's limited space, making it feel small and crowded. Some guests expressed frustration with significant delays in service, noting waits of 45 minutes to an hour, which sometimes resulted in cold food. Additionally, there were mentions of the high prices of the meals, which some found to be excessive. However, the option to choose between a set menu or à la carte provided some flexibility for guests. Overall, while the food quality received high marks, the dining experience faced challenges in service efficiency and value for money.
Rooms
The vast majority of guest reviews for voco Doha West Bay Suites, an IHG Hotel, paint a picture of a spacious, comfortable and well-equipped accommodation option, ideal for both families and individual travelers. The hotel's rooms and suites are consistently highlighted for their ample space, cleanliness and modern amenities. Many guests praise the beautiful and well-designed layout, often mentioning exceptional views of Doha and the sea, especially from higher floors. The furniture is generally described as comfortable and sometimes luxurious, although there are occasional remarks about outdated or worn pieces.
Guests appreciate the inclusion of kitchen facilities, which adds an extra layer of convenience, making it suitable for longer stays. Positive remarks extend to the hotel's broader facilities, including those tailored for kids, which suggests a family-friendly environment. The reception and overall hotel management are commended for their professionalism and hospitality, further enhancing the guest experience.
However, the reviews also note some inconsistencies and areas for improvement. Some guests encountered issues with room preparation and cleanliness, while others were dissatisfied with small bathroom sizes and certain missing amenities. There were also occasional complaints regarding specific room features, such as malfunctioning electronics, noise cancellation and discrepancies between room advertisements and reality.
Despite these few drawbacks, voco Doha West Bay Suites is generally lauded for its spacious accommodations, beautiful views and comfortable living spaces, making it a strong choice for a pleasant stay in Doha.
Beds
The guest reviews of voco Doha West Bay Suites, an IHG Hotel, highlight the beds as a significant feature of the accommodation. Many guests found the beds to be extremely large and comfortable with several emphasizing the high quality of the bed mattresses and pillows. Descriptions such as very comfy, relaxing and luxurious level indicate a generally positive perception of the beds.
However, some inconsistencies were noted. A few guests experienced discomfort due to bed cleanliness or the musty smell of bed covers. There were also occasional complaints about pillows being uncomfortable or beds being too thin or small. Despite these mixed comments, the majority of feedback praises the beds, often describing them as comfortable and contributing positively to the overall stay experience. The spacious and well-serviced suites, often including king-size options, further enhance the comfort level for guests.
Cleanliness
voco Doha West Bay Suites, an IHG Hotel, generally receives positive feedback on cleanliness from guests. Reviews consistently highlight the hotel's clean and neat environment with many noting the excellent cleanliness standards throughout the property, including spacious rooms and well-maintained common areas. Guests appreciate the daily thorough cleaning service, making their stays comfortable and pleasant.
Despite the mostly positive feedback, there are some areas for improvement. A few reviews mention insufficient cleaning, especially behind cups and some lapses in the cleaning service where items like towels and toiletries were not replenished unless requested. Specific concerns were raised about the cleanliness of bathrooms and the need for exterior glass cleaning. Insects in some apartments were reported, indicating a need for deeper cleaning in certain areas.
Overall, the hotel's cleanliness and service receive high marks, creating a pleasant and welcoming environment for guests. The spacious and well-equipped rooms, along with the clean and organized surroundings, make it a recommended stay, albeit with minor cleaning enhancements required for a consistently excellent experience.
Staff
Voco Doha West Bay Suites, an IHG Hotel, boasts an exceptional team that receives high praise from guests for their friendliness, professionalism and attentiveness. The front reception staff, including individuals like Sajer, Charmae and Riyad, are frequently noted for their respectful and polite demeanor, ensuring a warm and welcoming experience from check-in to check-out. Special mentions go to Gohan, Mr. Bashir, Mr. Samir, Mr. Anas, Sajjad Mohammed and Christ, who have made significant positive impressions on guests.
Employees at 'The Social' restaurant, such as Hamdi, Basheer, Nancy, Aisha and Charlene, provide excellent service, combining friendliness with attentiveness to details. Additionally, the concierge staff and the housekeeping team contribute significantly to an overall pleasant stay, noted for their quick response and accommodating nature.
Guests consistently highlight the cleanliness and comfort of the hotel with the well-maintained rooms and site receiving commendations. Facilities are described as clean and comfortable with well-equipped rooms that enhance the guest experience.
While there are some minor issues, such as occasional delays at check-in and limited bathroom amenities, the overwhelmingly positive feedback about the staff's dedication, professionalism and kindness reinforces Voco Doha West Bay Suites' reputation as a top choice for visitors seeking excellent hospitality in Doha.
Wi-Fi
The WiFi at voco Doha West Bay Suites, an IHG Hotel has received mixed reviews. Guests appreciated the availability of free WiFi and, at times, mentioned having a good or decent internet connection. However, many reviews pointed out issues with the Wi-Fi, such as spotty connections, slow speeds and weak signals. Several guests had difficulties with the internet in their suites, describing it as very bad or poor. Additionally, while the WiFi allows for five devices, some guests found that only three devices were successfully connecting. Overall, the WiFi service could benefit from improvements in consistency and speed.
Spa
The spa area at voco Doha West Bay Suites, an IHG Hotel, offers a range of amenities that cater to both men and women. Guests have access to a swimming pool, gym and spa on the first floor and the spa services, including a small salon and massage area, are provided free of charge. The spa, pool and fitness areas have been described as superb, although some reviews note that the overall ambiance of the spa could be more welcoming with one mentioning a less inviting Jacuzzi setup. Despite mixed opinions, the availability of these facilities adds a nice touch to the overall experience at the hotel.
Gym
The gym at voco Doha West Bay Suites, an IHG Hotel, receives positive remarks for being conveniently available and efficiently equipped. Reviewers generally find it good, although some note it can be a bit small. Despite its size, guests appreciate the well-equipped facilities. The gym area, located on the first floor along with a swimming pool and spa, provides a comprehensive fitness experience. Additional features like the sauna and sports club further enhance the overall fitness amenities. The gym is also noted for having the only showers in the area, adding a practical aspect to its usability.
Pool
The pool at voco Doha West Bay Suites, an IHG Hotel, receives mixed reviews from guests. While some appreciate the heated pool and find it well-maintained with warm water, others feel that it falls short of expectations. The pool area is described as nice and good for kids with some guests highlighting dedicated play spaces for children. However, the pool size is frequently mentioned as being small and inadequate, especially given the size of the hotel.
Several guests find the pool area gloomy and enclosed, lacking natural elements like plants. Service at the pool is another point of contention; there are reports of no staff on hand to provide snacks or drinks and the pool area is sometimes described as being in need of better servicing and cleaning with mentions of neglect and dirtiness.
Despite these criticisms, the hotel generally boasts great facilities beyond the pool, including a gym, spa and activities for kids, which seem to contribute positively to the overall guest experience. However, improvements to pool management and amenities could enhance the experience significantly.
Parking
Voco Doha West Bay Suites, an IHG Hotel, offers a variety of parking options, which are generally well-received by guests. Many highlight the availability of free parking, including spaces both in front of the hotel and on the ground floor, making it convenient for visitors. The parking area is noted for being spacious and secure, providing a comfortable arrangement for those traveling by car. Despite some comments about parking spaces being scarce at times and being exposed to the sun, the hotel's parking amenities are still praised for accommodating needs effectively.
The valet service receives commendations for its speed and efficiency with some describing it as perfect. This service enhances the overall convenience for guests, making it easier to manage arrivals and departures. However, a few guests remarked on the absence of shaded or basement parking specifically available for guests, which could be a consideration for those looking to avoid the heat.
In summary, visitors to Voco Doha West Bay Suites can expect reliable and secure parking options, supported by an excellent valet service, though the availability of shaded spots might be limited.
Family
Voco Doha West Bay Suites, an IHG Hotel, stands out as a family-friendly destination, offering a variety of amenities that cater to both adults and children. The hotel is praised for its large and spacious rooms, making it ideal for family holidays. Guests appreciate the well-maintained, family-friendly atmosphere and the fully equipped kitchens in the suites, which meet all the family’s needs.
Families have access to childcare services and a children’s play area with activities, making it an engaging and safe environment for kids. The hotel management goes the extra mile in arranging special occasions, such as decorating rooms for children’s birthdays with balloons and cakes, which adds a personal touch to the stay. Despite some minor drawbacks like the small children’s entertainment room and the cleanliness of rooms not reaching a five-star standard, the overall experience is positive and welcoming for families.
The breakfast offerings are varied and cater to family preferences, while the excellent location enhances convenience for guests. Families enjoy the upgraded room options, which often include spacious living areas and beautiful views, albeit sometimes partially obstructed. The hotel's calm and conservative environment ensures privacy and a secure stay, making it highly recommended for families, including those who are conservative.
Though there are areas for improvement, such as enhancing internet connectivity and organizing dining spaces better, the hotel remains a highly recommended choice for families looking for a safe, comfortable and family-oriented experience in Doha.
5 Star
Voco Doha West Bay Suites, an IHG Hotel, has received a mixture of reviews regarding its five-star rating, services and facilities. Many guests have praised the hotel, describing it as beautiful and deserving of five stars with exceptional service and comfortable beds. Reviews often highlight the five-star hospitality and deem the hotel worth visiting, particularly noting its affordability compared to other five-star establishments.
However, some guests feel that the hotel does not fully live up to five-star standards. Criticisms are mainly directed at the breakfast, which several reviewers believe does not meet five-star expectations in quality and variety. Issues with service consistency and the number of rooms managed are also mentioned, suggesting that the hotel operates more smoothly at a four-star level.
Overall, while the hotel receives significant praise for its high standards and value, there are areas that some guests feel need improvement to fully align with the five-star rating.
Business
Voco Doha West Bay Suites, an IHG Hotel, is a suitable choice for business travelers, offering a range of strengths tailored to their needs. The hotel features good business facilities, ensuring a productive stay, although some guests indicated that these amenities could benefit from upgrades. The reception services for business guests are noted for their efficiency with fast handling of inquiries and seamless online check-in and reservation processes.
The hotel's check-in and check-out procedures are reported to be convenient and car parking is easy to navigate. The peaceful and attractive lobby adds to the pleasant experience with high security in the elevators, including special floor access cards for added safety. However, there were occasional delays reported in housekeeping services. Overall, the hotel provides a calm and secure environment conducive to business activities.
Luxury
Visitors to the voco Doha West Bay Suites, an IHG Hotel, frequently praise the establishment for its luxurious ambiance. Many guests noted that the luxury of the hotel met their expectations, highlighting the comfort and upscale nature of the accommodations. The decor and cheerful staff contribute to a welcoming and elegant atmosphere. Reviewers consistently mention the spacious rooms, designed in a luxurious manner, which further enhances the overall experience.
Guests appreciate the very beautiful surroundings and the lofty view, as well as the high standards of maintenance and cleanliness throughout the hotel. The large, spacious and luxurious lobby adds to the five-star appeal. Although there was a mention that the property did not meet all the standards expected of a five-star hotel, the majority of feedback emphasizes that the place is wonderful, clean and comfortable with a high-class feel. The meticulous attention to luxury in the suite and overall accommodations clearly leaves a lasting impression on visitors.
Yes, voco Doha West Bay Suites, an IHG Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire
Yes, a spa is available at voco Doha West Bay Suites, an IHG Hotel.
No, voco Doha West Bay Suites, an IHG Hotel doesn't allow dogs.
Yes, parking facilities are available at voco Doha West Bay Suites, an IHG Hotel.
Yes, voco Doha West Bay Suites, an IHG Hotel has a gym. For more information, read the answers to the Gym questionnaire