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Summary of reviewsStudio Inn & Suites at Promenade Downey receives largely favorable reviews from guests, with its location being a standout feature. Conveniently positioned in a bustling part of Downey, the hotel offers easy access to shopping centers, restaurants, and public transportation, making it an ideal choice for both leisure and business travelers. Guests appreciate its central and accessible setting, noting the area's safety and tranquility as enhancing their stay.
The rooms at Studio Inn & Suites are described as spacious and comfortable, equipped with modern amenities ideal for relaxation. Visitors frequently commend the comfort of the beds, contributing to a restful sleep. Although there are occasional concerns about odors and cleanliness, generally the rooms are maintained well, with regular cleaning service ensuring a tidy environment.
Cleanliness overall is positively reviewed, with many guests highlighting the value of the clean, comfortable rooms given the price point. Facilities are often described as well-maintained, with particular mention of clean towels and bathrooms. Despite minor maintenance issues and occasional odors, the hotel meets cleanliness expectations for most visitors.
The staff at Studio Inn & Suites earn praise for their friendliness and attentiveness, with guests frequently noting their helpfulness and accommodating nature. Exceptional customer service is a common theme in reviews, with particular mention of commendable front desk personnel and management.
Beds at the hotel are widely regarded as comfortable and large, offering guests a cozy retreat. Fresh, clean bedding enhances the sleeping experience, and while there are minor points for improvement, such as pillow issues, these do not detract from the overall positive feedback regarding comfort.
Overall, Studio Inn & Suites at Promenade Downey is well-received for its prime location, comfortable rooms, and friendly staff, providing guests with a satisfying stay in the Los Angeles area. Show more
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Categories
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Free Wi-Fi
3-Star Hotel
Hotel with Outdoor Pool
Room Types
King SuiteThis spacious suite offers a dining area and a refrigerator.
Queen Room with Two Queen BedsOffering free WiFi, this spacious room has a mini-fridge, a 40-inch HDTV, a telephone, a table with chairs and a hairdryer.
Queen Suite with Two Queen BedsThis spacious suite offers a dining area and a refrigerator.
King RoomOffering free WiFi, this spacious room has a mini-fridge, a 40-inch HDTV, a telephone, a table with chairs and a hairdryer.
King Room - Disability AccessThe spacious double room features a coffee machine, as well as a private bathroom boasting a hairdryer. The unit has 1 bed.
Guest Reviews
7.8
Good
Location
Nestled in a thriving area of Downey, Studio Inn & Suites offers a strategically beneficial location for a wide range of visitors. Guests frequently praise its proximity to shopping centers, dining options, and essential amenities, making it a convenient choice for those looking to explore or conduct business in the Los Angeles area. The hotel is situated just a short walk from Downey Landing and a variety of restaurants, enhancing its appeal for those who prefer to navigate the city on foot. Additionally, its close vicinity to the train line offers easy access for travelers looking to venture further into the city. The area surrounding the hotel is described as central and accessible, contributing to a sense of safety and peace for guests. The combination of an excellent location and a tranquil environment makes Studio Inn & Suites at Promenade Downey an attractive option for both short visits and extended stays.
Rooms
Studio Inn & Suites at Promenade Downey offers guests a blend of modernity and comfort in its rooms. Many visitors highlight the spaciousness and comfort of the beds, making for a restful night's sleep. Equipped with essential amenities, the rooms provide a pleasant environment to unwind after a long day. Moreover, the regular cleaning service is noted by several guests, contributing to a tidy and well-maintained space on most occasions.
However, common concerns include persistent odors of smoke or marijuana, and in some cases, issues with cleanliness have been pointed out. Essential maintenance, such as ensuring doors lock properly and fixing drainage problems, could enhance the guest experience further. Despite these challenges, for those who prioritize a comfortable bed and a tidy room, Studio Inn & Suites generally meets expectations.
Beds
The Studio Inn & Suites at Promenade Downey offers a generally positive experience when it comes to their beds. Guests often highlight the comfort, describing the beds as large and incredibly cozy, ensuring a restful night's sleep. Additionally, the bedding is appreciated for its fresh cleanliness, enhancing the overall sleeping experience. While some guests noted minor issues, such as odd-smelling pillows and the need for a bit of tightening on bed boards, these don't seem to outweigh the consensus that the beds contribute to a pleasant stay. While additional pillows might be desirable for some, the overall feedback suggests that the beds are a reliable aspect of comfort during a visit to this establishment.
Cleanliness
Studio Inn & Suites at Promenade Downey generally receives positive feedback regarding its cleanliness. Guests frequently praise the hotel for having clean, comfortable rooms that are good value for the price. Many appreciate the quietness of the property, enhancing their overall stay. There is acknowledgment of well-maintained facilities, with clean towels and a spotless bathroom noted by some visitors. However, a few reviewers point out areas for improvement, such as occasional issues with maintenance and finishing touches in newly remodeled rooms. Some guests have experienced minor cleanliness issues, such as dirt spots and sticky floors. Additionally, the presence of smoke odors and poorly functioning Wi-Fi are mentioned as drawbacks by a number of guests. Despite these concerns, the hotel seems to satisfactorily meet cleanliness expectations for a majority of its visitors.
Staff
Visitors to Studio Inn & Suites at Promenade Downey frequently commend the hotel staff for their kindness and attentiveness. Guests consistently describe the team as friendly, helpful, and accommodating, with particular appreciation for the excellent customer service. The young man at the front desk is specifically noted for being kind, attentive, and accommodating, while the manager receives accolades for being extremely helpful and understanding, especially when accommodating requests for late checkouts. Despite a few isolated accounts of dissatisfaction with the front desk service, the overall impression of the staff is overwhelmingly positive, highlighting their willingness to assist and provide attentive service to guests.
Yes, Studio Inn & Suites at Promenade Downey has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Studio Inn & Suites at Promenade Downey.
No, Studio Inn & Suites at Promenade Downey doesn't allow dogs.
No, parking facilities aren't available at Studio Inn & Suites at Promenade Downey.
No, Studio Inn & Suites at Promenade Downey doesn't have a gym.