Atana Hotel
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsAtana Hotel has earned broad acclaim for its strategic and convenient location near Dubai’s main attractions and Dubai Internet City Metro Station. Nestled in Barsha Heights, the hotel provides guests with easy access to various parts of the city, supermarkets, pharmacies and restaurants, enhancing the overall ease of their stay. The availability of taxis and complimentary shuttle services to malls and beaches further simplifies mobility around Dubai.
Breakfast at the hotel receives praise for its variety and taste, featuring a mix of international and local dishes, live cooking stations and attentive service staff. Despite the positive feedback, there were criticisms regarding the repetitive menu, limited vegetarian options and occasional issues with crowding and cleanliness in the dining area.
The dinner experience follows a similar pattern with commendations for the flavorful and varied options in the international buffet. However, some guests noted repetitiveness and quality concerns, coupled with a perception of overpriced dining and mixed reactions towards the in-room dining service.
Guest rooms are frequently lauded for their spaciousness, cleanliness and comfort. Daily housekeeping ensures rooms are well-maintained, while modern decor and scenic views add to the pleasant stay. However, some noted that renovations are needed with older furniture and insufficient lighting being areas for improvement.
Cleanliness across the hotel is consistently praised. Both guest rooms and common areas are maintained to a high standard with the housekeeping staff receiving commendations for their thorough and professional service.
The hotel staff consistently receive high marks for their friendliness, professionalism and exceptional service. Numerous individual staff members were praised for their roles in enhancing guests’ experiences, reflecting the hotel’s commitment to hospitality.
The free Wi-Fi service at the hotel has mixed reviews. Although many appreciated reasonable connectivity, frequent complaints about slow speeds, poor connectivity and unreliability were common, especially in areas like the lobby and pool.
The gym is well-equipped and generally appreciated by guests for its facilities and helpful staff. Nonetheless, some feedback pointed to outdated equipment and restrictive operational hours as areas needing attention.
The pool area receives mixed feedback. While the cleanliness, maintenance and ambiance are applauded, the small size and shaded location, which often results in colder water, were points of contention among guests.
Parking at Atana Hotel is praised for its ample, secure and complimentary underground spaces, adding convenience for guests with vehicles. Local taxi availability further complements this feature.
Atana Hotel is noted for being particularly family-friendly, providing spacious family rooms and amenities that cater well to parents and children, enhancing its reputation as a comfortable and welcoming establishment for all.
In summary, Atana Hotel receives strong positive reviews for its location, staff service, cleanliness and family-friendly environment, though it could benefit from improvements in breakfast variety, room updates, Wi-Fi performance and pool amenities.
Categories
Breakfast at the hotel receives praise for its variety and taste, featuring a mix of international and local dishes, live cooking stations and attentive service staff. Despite the positive feedback, there were criticisms regarding the repetitive menu, limited vegetarian options and occasional issues with crowding and cleanliness in the dining area.
The dinner experience follows a similar pattern with commendations for the flavorful and varied options in the international buffet. However, some guests noted repetitiveness and quality concerns, coupled with a perception of overpriced dining and mixed reactions towards the in-room dining service.
Guest rooms are frequently lauded for their spaciousness, cleanliness and comfort. Daily housekeeping ensures rooms are well-maintained, while modern decor and scenic views add to the pleasant stay. However, some noted that renovations are needed with older furniture and insufficient lighting being areas for improvement.
Cleanliness across the hotel is consistently praised. Both guest rooms and common areas are maintained to a high standard with the housekeeping staff receiving commendations for their thorough and professional service.
The hotel staff consistently receive high marks for their friendliness, professionalism and exceptional service. Numerous individual staff members were praised for their roles in enhancing guests’ experiences, reflecting the hotel’s commitment to hospitality.
The free Wi-Fi service at the hotel has mixed reviews. Although many appreciated reasonable connectivity, frequent complaints about slow speeds, poor connectivity and unreliability were common, especially in areas like the lobby and pool.
The gym is well-equipped and generally appreciated by guests for its facilities and helpful staff. Nonetheless, some feedback pointed to outdated equipment and restrictive operational hours as areas needing attention.
The pool area receives mixed feedback. While the cleanliness, maintenance and ambiance are applauded, the small size and shaded location, which often results in colder water, were points of contention among guests.
Parking at Atana Hotel is praised for its ample, secure and complimentary underground spaces, adding convenience for guests with vehicles. Local taxi availability further complements this feature.
Atana Hotel is noted for being particularly family-friendly, providing spacious family rooms and amenities that cater well to parents and children, enhancing its reputation as a comfortable and welcoming establishment for all.
In summary, Atana Hotel receives strong positive reviews for its location, staff service, cleanliness and family-friendly environment, though it could benefit from improvements in breakfast variety, room updates, Wi-Fi performance and pool amenities.
Hotel with Free Wi-Fi
The Atana Hotel includes free Wi-Fi for guests. It has received very good reviews.
Business Hotel
The hotel offers several meeting rooms and a business center equipped with all necessary amenities for business travelers. It provides a comfortable stay amidst the architectural wonders of the city.
4-Star Hotel
Located in Tecom, this hotel offers comfortable accommodations with modern amenities. It features multiple dining options, a swimming pool, and a fitness center, providing a convenient and enjoyable stay for guests.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
Accessible Hotel
Hotel with Gym
Hotel with Outdoor Pool
About Atana Hotel
License: 92854
Guest Reviews
Location
Guests appreciate the convenience of nearby amenities such as supermarkets, pharmacies and restaurants, enhancing the overall ease of their stay. With taxis readily available in front of the hotel and complimentary shuttle services to the malls and beaches, mobility around the city is straightforward and stress-free.
The hotel's neighborhood, Barsha Heights, though slightly away from central Dubai, is highlighted for its peaceful atmosphere and accessibility. A short walk from the metro station, the location ensures that visitors can navigate various parts of the city efficiently.
Overall, guests find the hotel's location advantageous for both sightseeing and daily necessities, providing a balance of comfort, accessibility and good value for money.
Breakfast
However, a significant number of reviews noted areas for improvement. Many guests mentioned that the breakfast options lacked variety and tended to be the same each day, leading to monotony, especially for longer stays. Vegetarian options were particularly limited and some guests desired more Western and Indian dishes. Capacity issues during breakfast time were a recurring problem with the dining area described as crowded and chaotic, leading to long waits, difficulty finding tables and inadequate restocking of items. Cleanliness and overall organization were also points of criticism with some guests finding the breakfast area messy and understaffed.
In summary, while the Atana Hotel offers a generous breakfast spread with a variety of tasty options and commendable service, frequent issues with crowding, lack of variety and organization suggest there is room for improvement to enhance the dining experience.
Dinner
However, there are some recurring criticisms. The dinner menu has been described as repetitive and not meeting international standards for variety and quality. Some diners felt that the food was monotonous with the same dishes appearing daily, leading to a sense of boredom over extended stays. Dinner at the hotel can also get quite crowded and is sometimes perceived as overpriced for the quality offered with several guests expressing disappointment over the limited selection and substandard quality.
The in-room dining service received mixed reviews with some finding the menu too narrow and the food not tasty, though the service itself is often praised. Overall, while breakfast and dinner at Atana Hotel can be quite enjoyable for many guests, there is room for improvement in the variety and quality of the dinner offerings to better meet diverse expectations.
Rooms
The scenic views from some rooms and the modern, aesthetic decor in others contributed to a pleasant stay. Quietness and effective room service were other plus points. Certain rooms had good lighting and well-functioning air conditioning, adding to the comfort.
However, several reviews pointed out areas needing improvement. Many rooms were described as outdated or in need of renovation. The furniture appeared old and worn in certain parts of the hotel and some guests noted that the lighting was insufficient. Issues such as non-functional electrical sockets, noisy surroundings and a lack of modern conveniences like USB ports were mentioned as drawbacks. Bathrooms, though mostly clean, sometimes showed signs of age and occasional maintenance issues.
Overall, while the rooms at Atana Hotel were praised for their spaciousness, cleanliness and comfort, there's a consensus that updates and renovations could significantly enhance the guest experience.
Beds
Reviews did mention some areas for improvement, such as the limited availability and inconvenient placement of electrical sockets and phone chargers near the beds. Additionally, a few guests noted occasional issues with bed covers not being changed regularly and minor cleanliness concerns.
Despite these small drawbacks, the overall sentiment is that the bed and bedding quality at Atana Hotel contribute significantly to a comfortable and enjoyable stay. The positive feedback on the staff, who are described as generous, helpful and courteous, adds further to the appeal. For a good night's rest accompanied by warm hospitality, this hotel seems to be a reliable choice.
Cleanliness
Staff
Reception and front desk personnel also received strong accolades for being helpful, accommodating and efficient with special mentions for individual efforts made by staff members such as Amgad, Sharan and JR. Guests appreciated the exceptional service provided by porters and concierge staff, who were described as supportive and eager to assist with luggage, booking arrangements and general inquiries. The night shift reception and room service staff were also recognized for their consistent support and pleasant nature.
Dining experiences were enhanced by the restaurant staff’s smiling and welcoming attitude with notable mentions for chefs like Khairul and Aqib Khan who contributed to a quality dining atmosphere. Even the smaller details, such as the assistance offered by staff members during check-ins, early check-ins and room upgrades, did not go unnoticed, earning the team high marks for customer care.
Overall, the phrase "great staff" sums up the majority of the feedback with guests appreciating the supportive and friendly environment fostered by the hotel personnel. Whether it’s assisting with luggage, ensuring clean rooms or providing excellent customer service, the staff at Atana Hotel consistently strive to make every stay pleasant and memorable.
Wi-Fi
Gym
However, there are mentions that the gym could use some improvements. Some equipment is described as outdated and there have been times when the gym was under renovation. Additionally, the gym’s operational hours are somewhat restricted, closing early in the morning and after 8 PM, which might be inconvenient for early risers or those with late schedules. Free weights are limited to only dumbbells, which could be a drawback for those seeking more comprehensive strength training options.
In summary, while the gym at Atana Hotel is appreciated for its useful and well-equipped nature, there are areas that could benefit from updates and more flexible operating hours to enhance guest satisfaction further.
Pool
However, the pool’s size was a recurring issue with many guests mentioning that it is quite small, especially given the size of the hotel and the number of rooms. The limited space sometimes led to a crowded feel, particularly in peak times. Another common point was the pool's location, which places it in the shade for most of the day, resulting in cold water and limited sunbathing opportunities. In winter, the cold pool water was particularly noted as a downside.
While the pool area was seen as a convenient spot for relaxation, the lack of consistent sunlight and its placement between two hotel towers were pointed out as limitations. Despite these drawbacks, many guests still found the pool to be a good and pleasant amenity overall.
Parking
Family
Children particularly love the dedicated kids' areas and the refreshing kids' pool, making it a hotspot for family fun. Guests noted the availability of baby facilities, although there were a few instances where requested baby cots were not prepared upon arrival. Despite this, the overall sentiment remains positive with families often delighted with the size and comfort of the family rooms, some of which come with convenient wall splits for added privacy.
The hotel's location and complimentary services, such as a free bus to tourist spots and malls, add significant value to a family stay, making it easier to explore the area. Staff at the hotel are consistently described as friendly and welcoming to families, enhancing the overall experience.
In summary, 'Atana Hotel' stands out as an ideal choice for families, offering a perfect blend of comfort, convenience and fun with facilities that ensure both parents and children have a holiday well spent.
Nightlife
4 Star
The food options, including breakfast and dinner, were commented on as matching four-star standards, although not necessarily being standout. The hotel ambiance is praised, particularly for looking magical in the evening. Some reviews mention missing typical four-star provisions such as complimentary toiletries and bath robes, which might leave room for improvement.
Despite some critiques, such as suggestions that the hotel might occasionally feel more like a three-star facility and does not include some expected luxuries, many guests found their experience aligned with a four-star rating. The value for money aspect and positive mentions of staff courtesy reflect a generally satisfactory stay for those seeking a solid four-star hotel experience.
Business
The customer service stands out with professional and friendly staff, including individuals like Hany who are always ready to assist with practical needs such as calling a taxi or handling baggage. The check-in and check-out processes are praised for their efficiency, contributing to a seamless experience for busy travelers.
Although there are some complaints about inadequate business facilities, such as insufficient plugs for charging electronic devices and a lack of corporate amenities in rooms, the majority of reviews highlight the hotel as an excellent value for money. The hotel is noted for its good price relative to the high standard of service provided, making it suitable for extended business stays. Additionally, the presence of efficient business services, shuttle services and an overall comfortable stay further enhance its appeal for business purposes.
Overall, Atana Hotel is a highly recommended option for business travelers seeking a central location, professional staff and good value for money, despite some minor shortcomings in business-specific amenities.
Accessible
The accessibility to various transport options, including both the highway and metro station, further enhances its appeal. The hotel also offers accessible rooms, ensuring comfort for all guests. Visitors praised the helpful staff, great facilities and the relaxing garden and pool areas. Despite some mentions of long elevator waiting times, the overall experience at Atana Hotel remains highly positive, making it a recommended option for an accessible and enjoyable stay.
Outdoor Pool
However, some reviewers note the pool is on the smaller side and can get quite crowded throughout the day. Additionally, the pool water is often described as cold, a condition attributed to the surrounding buildings that keep the area shaded for most of the day. This unfortunately limits the amount of direct sunlight the pool receives. Despite these minor setbacks, the pool remains a popular spot, characterized as a lovely and relaxing space that enhances the overall stay at the hotel.
Honeymoon
Romantic
Yes, Atana Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Atana Hotel.
No, Atana Hotel doesn't allow dogs.
Yes, parking facilities are available at Atana Hotel.
Yes, Atana Hotel has a gym.
Location Show Map
More Options
