World > Middle East > United Arab Emirates > Dubai > Hotels in Dubai > DoubleTree by Hilton Dubai Al Jadaf

DoubleTree by Hilton Dubai Al Jadaf

Dubai , Al Jadaf (Show on Map)

8.1

Very Good

➔

Please select your travel dates to see rates and availability

Check In

Check Out

1 room2 guests 1 room, 2 guests

Info

Summary of reviewsReview summaries of the DoubleTree by Hilton Dubai Al Jadaf highlight several positive aspects, making it a well-recommended choice for travelers. The hotel is situated in a peaceful and quiet area close to Al Jadaf Metro Station, providing easy transport across Dubai. Despite its off-central location, efficient metro connectivity and complimentary shuttle services to Dubai Mall and La Mer Beach bridge the gap to the city's main attractions. The surrounding neighborhood is appreciated for its safety, cleanliness and plethora of local amenities such as shops, supermarkets and restaurants.

The breakfast experience at the hotel garners high praise for its quality and variety, offering a wide selection of local and international dishes. Although the breakfast area can sometimes get overcrowded, the overall consensus is that it is exceptional and provides a delightful start to the day. Dinner options, generally described as delicious and of good quality, receive mixed reviews when it comes to variety, especially for vegetarians, indicating room for enhancement.

Rooms are frequently commended for their cleanliness, spaciousness, modern design and comfort, making them suitable for both short and extended stays. The hotel's housekeeping is thorough and prompt, contributing to a well-maintained environment. However, there are occasional mentions of minor issues like delayed check-ins and inconsistencies in room amenities.

Staff receive accolades for their friendliness, professionalism and attentiveness. Specific individuals and departments, such as the reception, housekeeping and room service, are highlighted for their exceptional customer service, significantly enhancing the guest experience. Despite a few instances of slow check-ins and unresponsiveness, the staff's overall commitment to excellent hospitality stands out.

WiFi at the hotel is generally reliable and fast, despite occasional connectivity issues. The spa and gym facilities are also appreciated, though there are suggestions for improvements like adding a steam bath and sauna. The gym, well-equipped and open 24/7, receives positive remarks for its cleanliness and extensive range of equipment.

The rooftop pool is a notable feature, admired for its great view and well-maintained condition, despite being considered small by some guests. Parking options, although described as secure and convenient, have their challenges, particularly regarding the size of parking spaces.

Families find the hotel accommodating with spacious rooms and family-friendly amenities, including a child-friendly pool, adding to the comfort of their stay.

Overall, DoubleTree by Hilton Dubai Al Jadaf is highly regarded for its location, quality breakfast, clean and comfortable rooms, excellent staff and well-maintained amenities, making it a reliable choice for a pleasant stay in Dubai.
Show more

Categories

4-Star Hotel

Situated in Al Jadaf, this hotel offers modern accommodations and excellent amenities. It is well-connected to the city's transportation network, providing easy access to various destinations.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Outdoor Pool

Business Hotel

Hotel with Parking

Cheap Hotel

Accessible Hotel

Hotel with Gym

Hotel with Outdoor Pool

Room Types

King Guest Room This triple room is air-conditioned and features a flat-screen TV with cable channels, a safe deposit box and heating. The unit offers 1 bed.

King Room - Mobility Access This double room features a bathrobe and tile/marble floor.

Family Connecting Rooms This double room offers a King guest room + Twin guest room. It has a electric kettle, tile/marble floor and satellite TV. This room consists of a King Guest Room adjacent to a Twin Guest Room. The rooms have an interconnecting door.

One-Bedroom King Suite The spacious suite offers air conditioning, a tea and coffee maker, a seating area, a safe deposit box and a flat-screen TV with cable channels.

Two-Bedroom King Suite The suite's kitchenette, which features a refrigerator and a microwave, is available for cooking and storing food. The spacious air-conditioned suite offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker and a seating area. The unit offers 2 beds & one sofa bed Free shuttle service to Dubai Mall & La Mer Beach

Deluxe King Room with Sofa Bed This double room features an electric kettle and bathrobe.

Twin Room This double room is air-conditioned and features a flat-screen TV with cable channels, a safe deposit box and heating. The unit offers 2 beds.

About DoubleTree by Hilton Dubai Al Jadaf

License: 811574

Guest Reviews

8.1

Very Good

Location

Located in a peaceful and quiet area, the DoubleTree by Hilton Dubai Al Jadaf offers a convenient stay with various points of interest within easy reach. The hotel's proximity to the Al Jadaf Metro Station, just a short 2-5 minute walk away, ensures stress-free transportation across Dubai. It sits well-connected to major highways and is about a 10-minute drive from the airport, making it suitable for both business travelers and tourists.

Guests have praised the surrounding neighborhood for its tranquility, cleanliness and safety. The area is dotted with a variety of shops, supermarkets and restaurants, offering easy access to local amenities. Although a bit removed from the bustling city center, the efficient metro system bridges this gap, allowing for seamless exploration of Dubai's top attractions including Old Dubai, Dubai Mall and Burj Khalifa.

Despite its slightly off-central location, the hotel makes up for it with excellent services such as a complimentary shuttle service to Dubai Mall and La Mer Beach. This hotel provides a comfortable balance between accessibility and a restful atmosphere, ideal for travelers seeking a serene retreat with good connectivity.

Breakfast

The breakfast at DoubleTree by Hilton Dubai Al Jadaf generally receives high praise from guests for its quality and variety. Descriptions such as excellent, wonderful, fantastic and very good are often used to highlight the extensive selection of both local and international dishes, which caters to different tastes and dietary needs. Many guests appreciated the fresh and diverse options available and were particularly thankful to specific staff members, like MR ADEL, for enhancing their dining experience.

However, some reviews mentioned that the breakfast area tended to get overcrowded, leading to long waits for seating and service. Additionally, there were occasional comments about the limited variety in the buffet, particularly for vegetarians and some minor issues with food temperature and specific offerings. Nonetheless, the overall consensus is that the breakfast is exceptional and worth including in the stay, offering a hearty and delightful start to the day. The extended breakfast hours on weekends are an added bonus, allowing guests to enjoy a leisurely morning meal.

Dinner

Dinner options at the DoubleTree by Hilton Dubai Al Jadaf generally received praise for quality with many guests describing the food as delicious and excellent. The buffet dinner is particularly noted for being good, though some found it a bit expensive. Guests enjoyed varied and tasty dinners, including an Arabic dinner on the hotel's rooftop and a buffet dinner by the pool at sunset. Some also appreciated the large and flavorful portions.

However, there were notable criticisms regarding the number and variety of dinner options. Several reviews mentioned that the offerings were repetitive and lacked sufficient variety, making them monotonous over extended stays. Vegetarians, in particular, found the choices lacking. Some guests also rated the dinner as below standard, indicating a need for improvement in both selection and taste.

Overall, while the dinner at the hotel was often considered satisfying and met the expectations of many, there is a consistent call for more diverse and dynamic menu options to enhance the dining experience.

Rooms

The DoubleTree by Hilton Dubai Al Jadaf offers a mix of room experiences, predominantly rated positively by guests. The rooms are largely described as clean, spacious and well-maintained with many noting the modern design and comfortable beds. The cleanliness of the rooms is frequently highlighted, contributing to a cozy and welcoming environment. Spaciousness in room size is a recurrent theme, making it suitable for families and those appreciating extra room to move.

Guests have enjoyed the comfortable and well-equipped rooms, pointing out specific amenities and the pleasant ambiance. However, there are some areas where the rooms fall short, such as instances of delayed readiness upon check-in and occasional issues with room amenities like lighting and cleanliness details. Some rooms were noted as small and lacking in certain expected amenities like central lights or adequate view, which is something to consider for longer stays.

Room service is generally efficient and impactful, enhancing the overall stay experience with quick responses and good food quality. Despite minor drawbacks such as occasional odors or the need for better room maintenance, most reviews depict a stay marked by comfort and modern convenience, underscored by the hotel's outstanding service and well-furnished rooms.

In summary, travelers can expect a comfortable, clean and reasonably spacious room experience at the DoubleTree by Hilton Dubai Al Jadaf, ideal for both short and family stays, although some may find the room conditions and amenities a bit inconsistent.

Beds

Guests at the DoubleTree by Hilton Dubai Al Jadaf generally had positive experiences regarding the hotel beds, frequently noting their comfort. Many reviews highlight the soft and spacious nature of the beds with phrases like super comfortable, incredibly soft and the best bed I have ever slept in appearing multiple times. Guests appreciated the quality sleep facilitated by the well-maintained, clean and comfortable bedding, which frequently contributed to an overall comfortable stay. Additionally, the size of the beds, particularly the King-sized options, received positive mentions for contributing to a restful night.

However, some guests found the beds to be too soft for their preference, leading to mixed sentiments. Criticisms included comments about the beds being excessively soft, uncomfortable in some cases or equipped with mattresses that were too sunken in. There were also mentions of the bedding showing signs of wear and the extra beds being notably less comfortable.

On the whole, while there were occasional comments about discomfort due to softness, the majority of reviews leaned towards a positive assessment of the DoubleTree by Hilton Dubai Al Jadaf's beds, appreciating their size, cleanliness and overall comfort.

Cleanliness

Located near the Dubai Mall, the DoubleTree by Hilton Dubai Al Jadaf is consistently praised for its exceptional cleanliness. Guests frequently highlight the cleanliness of the rooms, bathrooms and common areas, describing them as consistently well-maintained and spotless. The hotel is appreciated for its cozy and comfortable environment with many visitors noting the rooms are spacious, modern and tidy. Housekeeping services are described as prompt and thorough, ensuring that rooms are cleaned daily and maintained to a high standard. Despite a few isolated concerns, the general consensus reflects a high level of satisfaction with the hotel's hygiene and upkeep, making it a reliable choice for a pleasant stay in Dubai.

Staff

The DoubleTree by Hilton Dubai Al Jadaf boasts a staff that receives high praise for their friendliness, professionalism and attentiveness. Guests frequently commend the team for their accommodating and helpful nature with many reviewers noting that the staff consistently go above and beyond to make their stay enjoyable. The reception staff, particularly individuals like Mohamed, Tahir, Reham and Melissa, are highlighted for their warm welcomes and efficient service. Housekeeping and room service are recognized for their promptness and attention to detail, ensuring the hotel remains in immaculate condition.

Guests also appreciate the courteous and supportive demeanor of the staff across various departments, including the front desk, concierge and restaurant. Team members like Zaki, Bilal and Sharon have left a positive impression on many visitors through their exceptional customer service. Despite a few mentions of slow check-ins and occasional unresponsiveness, the overall sentiment points to a deeply committed staff focused on providing excellent hospitality.

Moreover, the hotel management is acknowledged for their role in maintaining a high standard of service with specific gratitude extended to managers and supervisors for their involvement in guests' positive experiences. The staff’s consistent smiles and helpful attitudes significantly enhance the welcoming atmosphere of the property, making it a highly recommended choice for travelers seeking a supportive and friendly environment.

Wi-Fi

The WiFi experience at DoubleTree by Hilton Dubai Al Jadaf generally receives favorable feedback from guests. Many reviews highlight the reliable, fast and strong WiFi, indicating stable internet connectivity throughout the hotel. Guests often note the good WiFi speed and a strong, stable connection with several mentioning that it was quick and excellent. The inclusion of free WiFi is also appreciated, adding value for the guests.

However, there are occasional mentions of issues such as slow speeds, especially for tasks like video WhatsApp calls and sporadic connection dropouts. A few guests reported that the internet cut out from time to time or described the connection as weak. Some reviews express that the WiFi was not very reliable or highlight poor service and devastating connectivity, indicating room for improvement.

Despite these occasional issues, the overall sentiment towards the WiFi service at DoubleTree by Hilton Dubai Al Jadaf is positive, supported by numerous mentions of good, strong and reliable internet connections.

Spa

The spa at the DoubleTree by Hilton Dubai Al Jadaf receives positive remarks for its nice facilities with guests particularly appreciating the excellent overall experience. The combination of great pool and spa facilities also stands out. However, a few aspects were noted as areas for improvement, such as the absence of steam bath and sauna with some confusion about whether a sauna is available. Additionally, some guests found the spa services to be on the pricier side. There was also a minor issue of insufficient information about the spa provided in the rooms. Overall, the spa remains a appreciated feature of the hotel despite these minor drawbacks.

Gym

The gym at DoubleTree by Hilton Dubai Al Jadaf has received numerous positive comments from guests. Many were pleased with the excellent and well-equipped gym facilities, highlighting the clean and well-maintained environment. The gym, open 24/7, offers a comprehensive range of fitness equipment, including free weights and machines, making it suitable for daily training routines even on vacation. While some reviews mentioned that the gym was not particularly large, the majority of guests found the space comfortable and spacious enough for their needs. The rooftop pool and gym area stood out for its convenience and pleasant ambiance, adding an extra level of enjoyment to their stay. Overall, the fitness center received commendations for its accessibility, maintenance and extensive equipment, making it a notable feature of the hotel.

Pool

At the DoubleTree by Hilton Dubai Al Jadaf, the pool facilities receive a mix of feedback with many guests highlighting positive aspects. The rooftop pool stands out frequently in reviews, being described as fantastic, beautiful and offering a great view, making it a highlight for relaxation. Guests appreciate the clean and well-maintained conditions of the pool, along with comfortable pool beds and good water temperature, which are perfect for the season.

The setting of the pool is noted to be lovely and scenic, ideal for unwinding with a nice view. Children have enjoyed their time in the pool and the presence of a life guard adds a sense of safety. The indoor pool is also praised for its quality, adding to the variety of swimming options available.

However, some issues are noted by guests, primarily regarding the pool's size, as many find it too small, leading to overcrowding and long queues. The limited number of loungers is another point of concern. Cleanliness is generally good, though occasional lapses occur and some reviews mention the need for more regular cleaning. Despite these drawbacks, the pool area, including the gym, receives overall positive remarks, fostering a satisfactory and enjoyable experience for many visitors.

Overall, the pool offerings at this hotel provide a good balance of relaxation and enjoyment, particularly with the rooftop option, although improvements in space and cleanliness could enhance the experience further.

Parking

The DoubleTree by Hilton Dubai Al Jadaf offers a range of parking options that generally receive positive feedback from guests. The hotel provides free parking, which many find convenient and satisfactory. Valet parking is also available and appreciated for its helpfulness, despite a few isolated incidents. The parking facilities are secure and many guests highlight the comfort and accessibility of the car park, including drive-in and underground options.

However, some challenges are noted, particularly regarding the size and availability of parking spaces. The parking spots are often described as tight and narrow, posing difficulties for drivers with larger vehicles. There are also mentions of congestion and the parking garage being small and crowded at times. Guests have suggested that a separate entrance for parking could improve the situation.

Despite these minor inconveniences, the overall sentiment remains positive, especially due to the free and secure parking options provided by the hotel. Guests appreciate the effort made by the hotel to facilitate their parking needs, making it a generally stress-free experience.

Family

DoubleTree by Hilton Dubai Al Jadaf is a commendable destination for families seeking a comfortable stay. The hotel's family-centric approach resonates throughout the facilities and services. Guests frequently praised the spacious and clean rooms with family rooms being particularly well-configured for joint stays and offering ample space. Many highlighted the hotel as a perfect family place, emphasizing the adequacy of the family provisions and configurations.

Key amenities include a child-friendly pool and a comfortable baby cot, ensuring the youngest guests are well cared for. Substantial breakfast selections cater to both adults and children with many guests appreciating the delicious and varied options available. The onsite staff garnered positive feedback for their attentive and friendly service, particularly towards families with children, who felt genuinely welcomed.

The family-friendly environment extends to various recreational activities that entertain both kids and adults. Many families found it an excellent spot for a family staycation and recommended it for its family-suitable facilities. Although there were mentions of some dated furnishings and minor inconveniences like a closed trampoline area or instances where the pool wasn’t ideal for kids, the overall family experience was consistently positive. The hotel's efforts to accommodate and prioritize family needs make it a top choice for family trips in Dubai.

4 Star

Located in the thriving district of Al Jadaf, DoubleTree by Hilton Dubai Al Jadaf stands out as a reputable four-star establishment, providing a memorable stay for guests with its comprehensive range of amenities and services. The hotel features both a spa and a swimming pool, enhancing its appeal for those seeking relaxation and leisure.

Guests consistently praise the hotel's adherence to four-star standards, noting that the stay was in line with their expectations for quality and comfort. Highlights include the luxurious and comfortable bedding, a quality breakfast and excellent amenities such as a modern gym equipped with free weights and machines. The hotel's facilities are described as amazing for a four-star hotel, further supporting its good value for money.

Reviewers have mentioned the high standard of the hotel, comparing it favorably with other four-star properties. The location has been appreciated, making it a convenient choice for travelers. The ambiance and overall atmosphere of the hotel have also received positive comments.

However, some guests pointed out areas needing improvement, such as room maintenance and the level of service from hotel staff, which some found lacking for a four-star rating. On rare occasions, reviews mention that rooms appeared old or neglected and the cleaning service did not meet the impeccable standards expected from a four-star hotel.

Despite minor criticisms, the overall feedback highlights the hotel's commitment to providing quality services and amenities, ensuring a comfortable and pleasant stay for its guests.

Business

DoubleTree by Hilton Dubai Al Jadaf boasts exceptional facilities and services tailored to business travelers, making it a top choice for professional stays. Early check-in options and quick check-in processes efficiently cater to those with tight schedules. The business center is well-suited to various needs, offering an array of essential amenities and optimized support for business activities. Guests have highlighted the comfortable business environment and extensive amenities designed for corporate stays, including business meeting support and a business lounge.

The hotel's location is particularly praised, being conveniently situated close to major highways and offering easy access via taxi to various destinations, essential for seamless travel during work trips. The staff receives commendations for their helpfulness and proficiency in English, ensuring smooth communication and support. Adding to the list of conveniences, Mr. Taher is notably mentioned for his exceptional care and positive demeanor, which significantly enhances the stay for business travelers.

Furthermore, the hotel's value for money, coupled with business-friendly amenities and overall suitable environment, makes it highly recommended for those on business trips. The spacious rooms and well-equipped business centers contribute to a conducive business atmosphere, ensuring guests have everything they need for a successful corporate visit. Overall, the DoubleTree by Hilton Dubai Al Jadaf is optimized for business, providing necessary facilities and a supportive environment for professional travelers.

Accessible

The DoubleTree by Hilton Dubai Al Jadaf has received favorable reviews for its accessibility features. Guests highlighted the hotel's generally accessible facilities and the availability of essential support for those with disabilities. The hotel offers wheelchair-friendly amenities, including accessible rooms and public areas. Visitors also appreciated the accessible pool facilities and parking options.

The property's location is noted as excellent for accessibility within the city with nearby metro access and reliable transportation connections enhancing the convenience for guests. The layout of the hotel itself is accommodating, further contributing to the ease of access. Multiple reviews commended the high quality and adequacy of the accessibility services provided. Staff members, notably Reham, were praised for their assistance and support.

Overall, the DoubleTree by Hilton Dubai Al Jadaf demonstrates a commitment to ensuring a comfortable stay for guests with disabilities, offering numerous amenities and services designed to meet their needs.

Outdoor Pool

The 'DoubleTree by Hilton Dubai Al Jadaf' boasts a commendable outdoor pool, popular among guests for its attractive rooftop setting. This rooftop pool not only offers a captivating view but also a relaxing ambience that caters well to both families and individual travelers. Reviews highlight the cleanliness and neatness of the pool area, enhancing the overall experience for those looking to unwind.

Guest feedback commonly notes the pool's suitable size with specific mention of its kid-friendly zones, making it a great choice for families. The rooftop pool area, often described as beautiful and luxurious, provides comfortable lounging facilities, contributing to a serene and pleasant outdoor experience. The entire setup is appreciated for its good views and relaxing environment, inviting guests to enjoy a leisurely swim or simply lounge by the waters.

Honeymoon

Perfect for honeymooners, the DoubleTree by Hilton Dubai Al Jadaf offers an exceptional stay with first-class services tailored for romantic getaways. Guests appreciate the excellent honeymoon service and VIP treatment, which contribute greatly to the romantic ambiance. The honeymoon suites come highly recommended, boasting a romantic setup and luxurious amenities.

Couples can enjoy a great honeymoon vibe, which is complemented by the hotel's prime location and excellent views. The complimentary honeymoon gifts add a thoughtful touch to the couples' experience. Romantic dinners and special dining packages are highlights, providing an intimate atmosphere for newlyweds. Overall, the DoubleTree by Hilton Dubai Al Jadaf is praised for its perfect environment for a memorable honeymoon.

Luxury

DoubleTree by Hilton Dubai Al Jadaf offers a remarkable stay marked by luxurious features and modern elegance. Guests appreciate the brand new facilities and the stylish, well-equipped design of the hotel. With a luxurious atmosphere permeating its rooms, suite and common areas, visitors can expect an upscale experience from the bedding and bathroom fittings to the exceptional service provided by the staff.

The hotel boasts a plethora of luxury amenities that cater to various needs, including a high-end gym, a rooftop pool with a breathtaking view and a dining experience that meets five-star standards. Breakfast by the poolside enhances the feeling of being pampered and well-cared for, a recurring sentiment echoed by the guests.

Perfect for special occasions such as honeymoons, the DoubleTree by Hilton Dubai Al Jadaf ensures a memorable and indulgent stay. Trendy and cool interior designs complement the luxurious ambiance, offering guests a luxury environment where they can relax and enjoy free amenities. This hotel undoubtedly sets the bar for luxury standards while maintaining cleanliness and an inviting, stylish atmosphere.

Romantic

DoubleTree by Hilton Dubai Al Jadaf offers an array of romantic experiences that capture the hearts of couples seeking a memorable retreat. Guests frequently highlight the romantic dinner services and the intimate ambience that sets the tone for a perfect evening. The rooftop dinner provides an extra layer of charm with its sweeping views, while the romantic poolside and beautifully arranged candlelight dinners create an unforgettable dining experience.

The hotel's rooms, romantically designed, lend an air of elegance and tranquility, ensuring a peaceful and relaxing stay. Couples can enjoy the romantic pool view and the specifically themed suite, which enhances the overall romantic atmosphere. Special mentions are given to the romantic iftar setups and breakfast arrangements that make mornings just as enchanting.

Couples seeking a serene and intimate setting find the environment both peaceful and elegant. The amenities cater specifically to couples, making it clear that the hotel prioritizes romantic experiences. The balcony views add to the allure with many guests appreciating the romantic restaurant settings that enhance their stay.

Ultimately, DoubleTree by Hilton Dubai Al Jadaf shapes an experience that is described as romantic, relaxing and thoroughly enjoyable, making it an ideal choice for couples looking to create cherished memories.

Dog Friendly

DoubleTree by Hilton Dubai Al Jadaf offers pet-friendly accommodations, specifically allowing small pets, including dogs. While pets are welcomed, guests have noted that there is an additional charge for bringing a dog. Unfortunately, the pet-friendly advertising and transparency regarding extra charges could be improved. Although pets are allowed, guests have mentioned that clearer information regarding prices and readiness of rooms post-formalities is needed.

Yes, DoubleTree by Hilton Dubai Al Jadaf has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at DoubleTree by Hilton Dubai Al Jadaf.

No, DoubleTree by Hilton Dubai Al Jadaf doesn't allow dogs.

Yes, parking facilities are available at DoubleTree by Hilton Dubai Al Jadaf.

Yes, DoubleTree by Hilton Dubai Al Jadaf has a gym.

Location Show Map

More Options