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Xclusive Maples Hotel Apartment

Dubai , Building # 20 Beside Golden Sands # 4, Opp. Grand Winchester Hotel (Show on Map)

6.6

Rated

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1 room2 guests 1 room, 2 guests

Info

Summary of reviewsXclusive Maples Hotel Apartment is an appealing choice for travelers due to its strategic city-center location. Guests frequently commend its convenience, accessibility to metro and downtown areas, and pleasant surroundings, despite initial challenges in locating the property. The positive experience extends to the apartment's spacious rooms, offering comfort and cleanliness, as well as kitchen facilities that enhance convenience, albeit with some maintenance concerns.

Cleanliness receives mixed feedback. Some guests appreciate the exceptional cleaning standards and view the hotel as a tranquil escape, while others highlight significant issues such as housekeeping oversights and occasional need to prompt staff for fresh services. These discrepancies indicate areas for improvement to align the entire experience with the high standards set by some areas of the establishment.

The staff at Xclusive Maples notably contribute to the hotel’s welcoming atmosphere. Many guests praise the courteous and professional service provided, particularly singling out individuals for their exceptional service, which enhances the stay experience. Although there are contrasting views about customer service at the reception desk, the overall impression remains favorable, highlighting the staff's friendliness and willingness to assist.

In summary, Xclusive Maples Hotel Apartment presents a generally positive experience through its prime location, comfortable rooms, and welcoming staff. While significant areas such as cleanliness and certain facilities require attention and improvement, the establishment’s strengths largely contribute to a satisfying stay for guests.
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Categories

Aparthotel with Swimming Pool

Rooftop Pool Outdoor Pool

Aparthotel with Parking

Accessible Aparthotel

Aparthotel with Gym

3-Star Aparthotel

Aparthotel with Outdoor Pool

Aparthotel with Rooftop Pool

Room Types

Executive Studio This studio is air conditioned and features a flat-screen TV, kitchenette with a microwave, and a walk-in shower.

Executive One-Bedroom Apartment Air-conditioned suite featuring a seating area with a flat-screen satellite TV. There is a dining table and a kitchenette with kitchenware and microwave.

Executive Two-Bedroom Apartment Air-conditioned suite comes with 1 queen size bed and 2 single beds. Featuring a seating area with a flat-screen satellite TV. It has a fully equipped kitchen and 2 bathrooms. There is a dining table and a kitchenette with kitchenware and microwave.

Deluxe Studio This studio is air conditioned and features a flat-screen satellite TV, and a kitchenette with a microwave and a fridge. This room includes: - Complimentary shuttle to Dubai International Airport after check-out on minimum of 03nights stay - Complimentary WiFi for 1 user with a data transfer limit of 2 GB during the stay. - Welcome basket on arrival - Daily replenishment of tea and coffee - Dish washing once a day - Complimentary newspaper - Shoe shine service

Deluxe One-Bedroom Apartment This air-conditioned deluxe one-bedroom apartment features a seating area with a flat-screen satellite TV. There is a dining area and the kitchenette includes kitchenware, microwave, and a fridge. This suite includes: - Complimentary shuttle to Dubai International Airport after check-out on minimum of 03nights stay - Complimentary WiFi for 1 user with a data transfer limit of 2 GB during the stay. - Welcome basket on arrival - Daily replenishment of tea and coffee - Dish washing once a day - Complimentary newspaper - Shoe shine service

Executive Double or Twin Apartment The rooftop pool is the standout feature of this twin/double room. Featuring free toiletries and bathrobes, this twin/double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. Guests can make meals in the kitchen that features a stovetop, a refrigerator, kitchenware and an oven. The spacious air-conditioned twin/double room features a flat-screen TV with satellite channels, soundproof walls, a seating area, a dining area as well as city views. The unit has 2 beds.

Superior One-Bedroom Apartment Guests will have a special experience as the apartment features a rooftop pool. This apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The well-equipped kitchen features a stovetop, a refrigerator, kitchenware and an oven. The air-conditioned apartment provides a flat-screen TV with satellite channels, soundproof walls, a seating area, a dining area as well as city views. The unit offers 3 beds.

Studio Apartment The rooftop pool is a top feature of this apartment. The air-conditioned apartment has 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Meals can be prepared in the well-fitted kitchen, which features a stovetop, a refrigerator, kitchenware and an oven. The apartment features a flat-screen TV with satellite channels, soundproof walls, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed.

Apartment Guests will have a special experience as this apartment features a rooftop pool. This apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The well-fitted kitchen features a stovetop, a refrigerator, kitchenware and an oven. The air-conditioned apartment offers a flat-screen TV with satellite channels, soundproof walls, a seating area, a dining area as well as city views. The unit offers 2 beds.

Superior Apartment This apartment features a rooftop pool. This spacious apartment features 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. Meals can be prepared in the well-fitted kitchen, which has a stovetop, a refrigerator, kitchenware and an oven. The air-conditioned apartment features a flat-screen TV with satellite channels, soundproof walls, a seating area, a wardrobe as well as city views. The unit has 4 beds.

About Xclusive Maples Hotel Apartment

License: 655322

Guest Reviews

6.6

Rated

Location

Located in the heart of the city, Xclusive Maples Hotel Apartment boasts a prime location that is frequently praised by guests. Its proximity to key areas offers convenience, with metro access close by and downtown only a short taxi ride away. Many reviews highlight the pleasant and nice location, adding to the overall positive experience of staying here. While some guests had difficulty finding the hotel initially, the central and accessible location makes it an excellent choice for travelers.

Rooms

The guest reviews for Xclusive Maples Hotel Apartment highlight the spaciousness of the rooms, noting their size and comfort. Many guests found the rooms to be very clean and enjoyed the generous space they offered. The inclusion of kitchen facilities adds to the convenience, although some guests commented on the age of the kitchen and maintenance needs. Despite these concerns about the kitchen, the overall impression of the rooms is positive, emphasizing their spaciousness and comfort. Some issues outside the room, such as a dilapidated pool or uncomfortable bedding, were noted, which suggests areas for potential improvement in the overall guest experience.

Cleanliness

Xclusive Maples Hotel Apartment offers a mixed experience when it comes to cleanliness. On the positive side, some guests highlight the cleaning as exceptional, noting that the white goods are refreshed daily, and others find the hotel to be a clean and tranquil escape. Despite these remarks, there are concerns from several guests about cleanliness issues, including unclean rooms, hair found in the shower, and the persistent need to remind staff for clean-up and freshening. There are also mentions of larger problems such as visible stains, remnants of food, and the presence of cockroaches, which detract from the overall experience. Additionally, guests have faced inconveniences such as cold water showers and having to repeatedly request towels. Overall, while there are commendable aspects to the cleanliness, there are significant areas that require improvement.

Staff

Xclusive Maples Hotel Apartment seems to boast a team of staff that guests generally find to be courteous and friendly, creating a welcoming atmosphere for visitors. Particular praise is often directed towards individual employees like Ranjith, Sunil, Kaji, Barashub, and Mr. Sumit, who have been highlighted for their excellent service and professionalism. The housekeeping service receives accolades for being awesome, enhancing the overall guest experience. The staff's ability to provide professional and friendly interactions leaves a positive impact on many guests. However, there are some contrasting opinions regarding customer service, especially at the reception, with some guests noting areas for improvement in staff attitude and behavior. Despite these isolated remarks, the overall impression of the staff is largely favorable, with their friendliness and willingness to assist being key highlights.

Yes, Xclusive Maples Hotel Apartment has pool(s) that belong to one or more of the following categories: Rooftop Pool, Outdoor Pool.

No, a spa isn't available at Xclusive Maples Hotel Apartment.

No, Xclusive Maples Hotel Apartment doesn't allow dogs.

Yes, parking facilities are available at Xclusive Maples Hotel Apartment.

Yes, Xclusive Maples Hotel Apartment has a gym.

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