Hamlet

Dubrovnik 42.64165200, 18.10846500 , Palmoticeva 3 (Show on Map)
6.3
Rated


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Hamlet hotel, situated in the prime historic district of Dubrovnik, receives high praise for its superb location. Guests particularly appreciate its proximity to the city’s cultural landmarks, bustling pedestrian streets, and the renowned castle, making it an ideal base for sightseeing and excursions. Despite the lively atmosphere that accompanies such a central setting, the convenient access to various attractions is a significant advantage for travelers.

A standout feature of the Hamlet is its friendly and attentive staff, notably Marko and Maro, who provide exceptional service and contribute greatly to a memorable stay. The staff's genuine hospitality and willingness to assist with any need, ranging from offering local advice to handling urgent requests, is frequently highlighted in guest feedback.

However, the hotel faces several challenges concerning its amenities and facilities. The room conditions are less favorable, with numerous guests noting the need for renovations. Common issues include dated appearances, musty odors, poor lighting, and maintenance problems like faulty fixtures. Additionally, the absence of an elevator poses accessibility concerns, and cleanliness standards are lacking, with reports of mold, dust, and insect presence being particularly concerning.

On the culinary front, the breakfast offerings are deemed basic and inconsistent, which some guests find disappointing. While the breakfast is more cost-effective compared to dining out, the lack of variety may prompt guests to explore alternatives for a more substantial meal.

The hotel's wifi service is another area where improvements are needed, with guests experiencing erratic connectivity and weak signals, particularly in certain parts of the building. Finally, while the beds receive mixed reviews, many find them comfortable, contributing positively to their stay.

Overall, while Hamlet's unbeatable location and exceptional staff are key highlights, there is room for improvement in terms of room quality, cleanliness, breakfast service, and reliable internet connectivity to enhance the overall guest experience.
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Bed & Breakfast near Nightlife Spots
Located on Palmoticeva 3, this bed and breakfast is located in the Old Town, providing great access to the nightlife. The central location ensures guests are steps away from the nightlife.

Small Bed & Breakfast
This bed and breakfast offers a cozy and intimate setting with its unique decor and personalized service. The central location provides easy access to the city's attractions.

Boutique-style Bed & Breakfast

Historic Bed & Breakfast

Bed & Breakfast near The Beach

4-Star Bed & Breakfast

Room Types
Double or Twin Room These air-conditioned rooms feature bright colours and elegant furnishings. They offer a seating area, satellite TV and a safe. A private bathroom with shower is also provided.

Guest Reviews
6.3
Rated
Location
Nestled within the enchanting walls of Dubrovnik's historic old town, 'Hamlet' boasts a location that epitomizes convenience and charm. Its enviable position places guests in the heart of the vibrant city center, where ancient stone pathways lead to the main pedestrian street and all major attractions are within easy reach. Visitors extol the hotel’s location as 'perfect,' 'superb,' and 'ideal for sightseeing,' affording seamless access to cultural landmarks, dining establishments, and lively events that define this storied district.

Beyond its prime situation, 'Hamlet' stands close to Dubrovnik's renowned castle, offering guests a gateway to the rich tapestry of history and architecture that characterizes the area. Those embarking on tours or excursions find the proximity to key starting points exceedingly advantageous. Amid the bustling surroundings, 'Hamlet' provides great value with its central and iconic setting, enhancing the overall experience for those eager to explore this UNESCO World Heritage site.

Guests appreciate not only the strategic location but also the friendly atmosphere and efficient service, making each stay pleasant and memorable. While the locale ensures vibrant energy and unmatched accessibility, it’s worth noting the lively backdrop comes with its share of hustle and bustle, characterizing the lively ambiance of a city steeped in history and culture.

Breakfast
Hamlet’s breakfast offerings seem to leave much to be desired for many guests. The meal receives mixed reviews, with several guests noting its simplicity and minimal nature. A typical breakfast served at Hamlet might include a croissant with a slice of ham and cheese, some slices of bread with cold cuts, and canned orange juice. Some guests appreciated this basic platter, mentioning its pleasant presentation when served outdoors by attentive staff members. However, others criticized the lack of variety and completeness, describing the experience as very light or sparse, sometimes even noting missing items like coffee or cutlery. The timing of breakfast service also seemed inconsistent, with some guests disappointed by the absence of staff at designated breakfast hours. Despite these issues, having a breakfast option at the hotel was seen as a positive aspect, as it is often more cost-effective than dining out. Nonetheless, guests are advised to manage their expectations and consider alternative breakfast spots if they are looking for a more substantial start to their day.

Rooms
In the heart of the city center, 'Hamlet' provides a room experience that leaves much to be desired. While the location is undeniably excellent, offering convenient access to local attractions, the charm within the rooms themselves is overshadowed by several issues. Guests noted that the room size is generally pleasant, providing ample space for comfort. However, this is where the positives conclude.

The rooms, described by some as reminiscent of a dimly lit grandmother's quarters, are in need of significant renovation. Many travelers reported encountering a worn and dated atmosphere accompanied by unpleasant musty odors. Further compounding these issues, basic amenities that were promised are reportedly missing, and some rooms suffer from poor lighting and maintenance concerns, such as a ceiling light precariously hanging by its wiring in the bathroom.

Accessibility is a major concern as well, given that guests must climb five flights of stairs with no elevator service, adding a challenge for those with mobility constraints. Furthermore, cleanliness is flagged as an issue with sightings of insects, including flies and mosquitoes, and even ants on beds, making it difficult for some guests to get a restful night's sleep.

So, while 'Hamlet' might entice with its central location and potential charm, it seems that significant improvements are necessary to elevate the guest experience to one that matches the allure of its surroundings.

Beds
The beds at Hamlet receive mixed reviews from guests, many praising their comfort. Some guests find the beds extremely comfortable, appreciating the ample supply of pillows provided. However, others experience discomfort, noting they could feel the springs in the mattress, which detracted from their stay. A couple of reviews mentioned the room only had one double bed, which suggests varying configurations that may not suit all travelers. Although guests generally comment positively about the beds, some minor faults in the room were mentioned alongside the absence of a lift, requiring staff assistance for carrying heavy bags upstairs. Despite these issues, overall feedback suggests that many visitors find the beds suitable for a restful night's sleep.

Cleanliness
Hamlet, a historic hotel with undeniable character, seems to struggle with maintaining modern standards of cleanliness. Guests have reported a range of concerns, most notably involving significant moisture damage and mold issues that even affect the air quality, making it uncomfortable for staying overnight. The rooms, particularly the bathrooms, have been described as inadequately cleaned and sometimes plagued with insects, prompting serious hygiene concerns. Common complaints have included moldy sanitary ware, dirty carpets, and noticeable dust accumulation. Intrusive critters, such as cockroaches, have been spotted, and cleanliness of bed linen has been a recurring issue. In addition to these challenges, water leakage from ceilings adds to the deteriorating state of the property, highlighting maintenance oversight. While the hotel may offer old-world charm and a unique architectural experience, it evidently falls short in delivering a clean and comfortable environment for its guests, who have hoped for a more refreshing stay.

Staff
Nestled in its great location, the Hamlet hotel prides itself on its exemplary service, consistently underscored by guest reviews. The staff stands out for their genuine friendliness and attentiveness, creating a welcoming atmosphere for all visitors. Guests frequently mention the accommodating nature of the team, highlighting specific instances where they went above and beyond, such as providing solutions for urgent needs like printing important documents. Marko, a fantastic host praised for his attentiveness, and Maro, the young manager known for his accommodating ways, receive special recognition for their exceptional service. The personable nature of the staff extends into every corner of the establishment, from the lovely and helpful reception staff to the amiable bartenders who serve with efficiency and warmth. Even the hotel's owners are noted for their friendly demeanor, reinforcing the sense of hospitality that permeates throughout the stay. Overall, Hamlet hotel's staff leaves a lasting impression, proving that genuine care and professionalism can make a significant difference in a guest's experience.

Wi-Fi
The wifi at Hamlet hotel appears to be inconsistent and presents several challenges for guests. Reports indicate that the wifi can be unreliable, with connectivity issues such as frequent disconnections and slow speeds. Some guests have mentioned that the internet is not always available, and those staying on the third floor have noted particularly weak signals. Additionally, there are instances where the wifi is sporadic, further complicating efforts to maintain a steady internet connection. While there are some opportunities to connect, overall, the hotel seems to face difficulties in providing a robust and reliable wifi experience for its visitors.


No, Hamlet doesn't have any pool.

No, a spa isn't available at Hamlet.

No, Hamlet doesn't allow dogs.

No, parking facilities aren't available at Hamlet.

No, Hamlet doesn't have a gym.

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