3-Star HotelSummary of reviews related to the '3 Star' categoryHeléna Hotel & SPA is a budget accommodation that knows its standing in the three-star category, although many guests feel it doesn’t quite live up to this rating. The hotel building comes across as rather cramped with several elements appearing outdated and reminiscent of an old hospital room. Sound insulation leaves something to be desired; you can often hear the neighbors, which detracts from the overall experience.
While some visitors warmly recommend the hotel based on its three-star area, others express disappointment, particularly with the overall cleanliness and the condition of the towels and mattresses. The facilities have seen better days and the hotel feels less sophisticated than the polished images shown on its website. In summary, Heléna Hotel & SPA may be a viable option for budget-conscious travelers, but it falls short of the expectations typically associated with a three-star rating.
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