Best Western Plus Rio Grande Inn

Durango 37.26737000, -107.88105600 , 400 East 2nd Avenue (Show on Map)
8.2
Very Good


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Summary of reviewsThe Best Western Plus Rio Grande Inn in Durango receives considerable acclaim for its prime location, helpful staff and appealing amenities. Guests appreciate its central position within walking distance of downtown, providing easy access to the Durango & Silverton Narrow Gauge Railroad and various local attractions. This makes it an ideal spot for exploring the charming, walkable city center and attending nearby festivals.

The breakfast offerings are well-regarded with a variety of options such as waffles, eggs, bacon and pastries. The breakfast buffet receives compliments for its quality and variety, making it a delightful start to the day for many.

Rooms are generally praised for their cleanliness, comfort and convenient features like microwaves and fridges. Guests often comment on the comfort of the beds, contributing to a restful stay. However, some rooms may need updates and minor maintenance issues have been noted.

Cleanliness is a strong point for the hotel with guests frequently acknowledging the well-maintained facilities and comfortable beds, despite some needing renovation.

The staff consistently earn high marks for their friendliness, professionalism and willingness to accommodate guests' needs. Guests appreciate the exceptional service, from handling special requests to swift issue resolution.

The indoor pool and hot tub are popular amenities, highly valued for their convenience and maintenance. Families particularly enjoy their stays, thanks to the hotel's family-friendly services like early check-ins and the availability of a pack and play for children.

Overall, Best Western Plus Rio Grande Inn offers a favorable stay with its excellent location, friendly staff, clean and comfortable rooms and enjoyable amenities, making it a solid choice for travelers, especially families.
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Hotel near Golf Courses
This hotel is situated in Durango and is recognized for its close proximity to Hillcrest Golf Club. It offers a practical lodging option for golfers looking to play at this local course.

Family Friendly Hotel
This inn features a complimentary breakfast and an indoor pool, catering to families. Its central location offers convenient access to Durango's attractions and activities. The rooms are well-equipped for a comfortable family stay.

Dog Friendly Hotel
This hotel allows 2 dogs up to 80 lbs in designated rooms for an additional fee of $30 per pet, per night. Dogs may not be left unattended at any time. No cats are allowed. It also has a dog friendly King Room.

Hotel near Nightlife Spots
Located in Durango, this hotel is close to the downtown area, offering easy access to local bars and restaurants. It provides a comfortable base for exploring the city's nightlife.

Business Hotel
Located in historic downtown Durango, it provides a convenient base for business travelers. While specific details are not available, Best Westerns generally offer business-friendly services.

Accessible Hotel
This hotel provides accessible parking spaces, accessible doors and doorways with at least 32-inches of clear width, accessible bathrooms with features including shower/tub, accessible room controls, accessible clear floor space, and closed-caption televisions. Specific accessible rooms with a king bed are equipped with a bathtub and grab bars, a raised toilet with grab bars, and a visual smoke/fire alarm.

Hotel with Gym
Includes a fitness center, providing guests with a convenient option for exercise.

3-Star Hotel
The Best Western Plus Rio Grande Inn is centrally located in historic downtown Durango, steps away from the Durango and Silverton Narrow Gauge Railroad. It includes an indoor pool, a hot tub, and complimentary breakfast, offering both relaxation and convenience.

Hotel with Indoor Pool
This inn features an indoor pool and hot tub, along with complimentary breakfast, offering a comfortable and value-oriented stay in a central Durango location.

Hotel with Heated Pool
This hotel features an indoor heated pool, perfect for year-round enjoyment. It also offers a hot tub for relaxation.

Hotel near Ski Resorts

Hotel for Honeymoon

Hotel with Swimming Pool

  Heated Pool    Indoor Pool  


Room Types
King Room with Sofa Bed - Non-Smoking The quadruple room offers air conditioning, a tea and coffee maker, a safe deposit box, as well as a balcony. The unit has 2 beds.

Queen Room with Two Queen Beds - Non-Smoking Air conditioning, a tea and coffee maker and a safe deposit box are offered in this quadruple room. The unit has 2 beds.

King Room - Non-Smoking Air conditioning, a tea and coffee maker and a safe deposit box are offered in this double room. The unit has 1 bed.

King Suite - Non-Smoking The quadruple room features air conditioning, a tea and coffee maker, a safe deposit box, as well as a balcony. The unit has 2 beds.

King Room - Non-Smoking Air conditioning, a tea and coffee maker and a safe deposit box are offered in this quadruple room. The unit has 2 beds.

King Room - Disability Access The double room provides air conditioning, a tea and coffee maker and a safe deposit box. The unit offers 1 bed.

Queen Room with Two Queen Beds - Pet-Friendly/Non-Smoking The quadruple room features air conditioning, a tea and coffee maker and a safe deposit box. The unit has 2 beds.

Guest Reviews
8.2
Very Good
Location
The Best Western Plus Rio Grande Inn in Durango is noted for its prime location with many guests highlighting its convenience and central position. Situated within walking distance to downtown, it provides easy access to various attractions such as restaurants, shops and the scenic railroad. The hotel's proximity to the Durango & Silverton Narrow Gauge Railroad and the main town is particularly praised, making it an ideal spot for those keen on exploring the local area by foot. Visitors find the location to be perfect for attending festivals or simply enjoying the charming, walkable city center. While some mention less favorable aspects regarding value for money, the consensus is overwhelmingly positive about the excellent location.

Breakfast
The breakfast experience at the Best Western Plus Rio Grande Inn is generally well-regarded by guests. Many appreciated the full breakfast offerings, noting specific items like a waffle maker, eggs, potatoes, bacon, sausage and cereals that contributed to a delightful morning meal. Guests frequently described the breakfast selection as wonderful, varied and well-prepared with numerous options to cater to different tastes.

Several reviews highlighted the excellent quality and variety of the breakfast with mentions of delicious pastries and properly cooked scrambled eggs. The breakfast buffet received compliments for being tasty and impressive, making it an enjoyable start to the day. There was also positive feedback on the availability of breakfast and coffee 24/7, adding convenience to the overall experience.

Despite a couple of reviews mentioning that the breakfast had limited variety or was of poor quality, the majority found it to be very good or even excellent. The proximity and quality of the breakfast contributed positively to the stay with guests appreciating the effort put into offering a hot, sumptuous spread daily. Overall, the breakfast at the Best Western Plus Rio Grande Inn is praised for its comprehensiveness and the pleasing experience it provides to guests.

Rooms
The Best Western Plus Rio Grande Inn offers a variety of room experiences that lean positively despite some minor drawbacks. The rooms are frequently praised for being clean, spacious and well-furnished, providing a comfortable stay for visitors. Beds receive high marks for comfort, ensuring a restful night's sleep. Guests appreciate the well-maintained and well-equipped rooms, often highlighted by features like microwaves, small fridges and warm coffee drinks available all day.

However, the rooms vary in size with some guests mentioning they're on the smaller side and in need of renovation. The functionality of the rooms is generally satisfactory, but there are occasional complaints about dated decor, dark interiors and minor maintenance issues such as clogged sinks. Soundproofing is generally good, but some noise from slamming doors can be a disturbance.

Overall, while a few rooms could use updates and better lighting, the hotel's cleanliness, comfortable bedding and convenient facilities like the large indoor pool contribute to a pleasant stay for most guests.

Beds
The beds at Best Western Plus Rio Grande Inn have been praised for their comfort by many guests. Numerous reviews highlight the beds as comfortable and even very comfy, contributing to an overall restful stay. Many guests found their rooms clean, noting that the combination of comfortable beds and spacious rooms added to their positive experience. However, a few reviews mentioned that some mattresses could use an upgrade with occasional remarks about beds not being ideal for everyone. Despite some variance in opinions about the mattresses, the general consensus leans towards guests enjoying a comfortable sleeping experience at the hotel.

Cleanliness
Best Western Plus Rio Grande Inn has garnered varied opinions regarding its cleanliness. Many guests have praised the hotel for its clean rooms and well-maintained facilities, noting that the rooms are typically very clean, spacious and equipped with comfortable beds. These commendations highlight a consistent level of cleanliness and organization throughout the hotel.

On the other hand, some guests reported less satisfactory experiences. Issues such as dark and stuffy rooms, dated interiors and exteriors and occasional cleaning oversights in bathrooms and towels were noted. The hotel's facilities are mentioned as aging and sometimes lacking in modern updates, which detracts from the overall appeal for some visitors.

Despite the areas in need of improvement, the hotel's cleanliness is frequently recognized in positive terms with many guests finding the accommodations to be among the cleanest they have experienced. It's apparent that while the hotel could benefit from renovations, it makes a considerable effort to maintain a clean and functional environment for its guests.

Staff
The staff at Best Western Plus Rio Grande Inn consistently receive high praise from guests, often being highlighted as a key factor that enhances the stay. Words such as great, helpful, friendly and accommodating frequently appear in the reviews. Guests appreciate the early check-in flexibility and readiness to prepare special accommodations, such as providing a pack and play for children.

Many have noted the professionalism and exceptional service at the front desk with staff going the extra mile, from offering ear plugs to ensure a good night's sleep, to swiftly resolving room issues when necessary. The team is described as being outstanding in their follow-up and accommodating in addressing various guest needs. They are proactive with one instance of tracking down a lost wallet and informing the owner promptly.

Overall, the staff's welcoming and service-oriented nature significantly contributes to a positive and enjoyable experience at the hotel.

Pool
The pool at the Best Western Plus Rio Grande Inn has received its fair share of commendations from guests. The hotel boasts a beautiful indoor pool and hot tub, centrally located within an atrium, offering a unique and convenient recreational option. Many guests have appreciated the indoor setting as it provides a great way to swim without the risk of sunburn. Additionally, the pool area is described as fun and user-friendly and the clean and well-maintained facilities add to its appeal. The hot tub, while occasionally noted as needing more frequent cleaning, is generally considered a nice feature. Some guests have experienced issues with the pool and hot tub temperatures, but overall, the pool has been a pleasant amenity contributing positively to their stay. However, noise from the pool area has been mentioned as a minor inconvenience and there have been instances where the pool was undergoing repairs. Despite these occasional drawbacks, the convenience and enjoyment of the indoor pool and hot tub are frequently highlighted by guests.

Family
The Best Western Plus Rio Grande Inn is a standout choice for those traveling with kids, thanks to its impressive range of family-friendly amenities and services. The hotel staff is frequently praised for making the stay exceptional, contributing significantly to its welcoming atmosphere. It proves to be an ideal venue for family reunions, offering convenient early check-ins and thoughtful touches like a ready pack-and-play for children.

Families with young ones will appreciate the location, which is close to the train station and various restaurants, making outings simple and enjoyable. The pool is a definite highlight with kids reportedly loving their time spent there, while parents can relax in the frequently used hot tub. Although some reviews mention smaller room sizes, the overall sentiment highlights the hotel's suitability for families, ensuring a fun and convenient stay.


Yes, Best Western Plus Rio Grande Inn has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Best Western Plus Rio Grande Inn.

Yes, Best Western Plus Rio Grande Inn welcomes dogs.

No, parking facilities aren't available at Best Western Plus Rio Grande Inn.

Yes, Best Western Plus Rio Grande Inn has a gym.

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