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Summary of reviewsDespite some negative feedback about room size, limited TV channels and unhelpful front desk staff, Beverly Hills received mostly positive reviews. Many guests found the hotel exceptional and superb, justifying its five-star rating. Though there were maintenance issues and some guests were disappointed with breakfast, these were outweighed by the hotel's overall quality. Some guests found the room rates too high, but others were willing to pay for the Beverly Hills experience. While opinions were divided, the majority of guests enjoyed their stay at Beverly Hills. Show more
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Categories
Luxury Hotel
Hotel near Golf Courses
Beachfront Hotel
Hotel near The Beach
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Panoramic View Pool Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
5-Star Hotel
Hotel with Outdoor Pool
Hotel with Panoramic View Pool
Hotel with Heated Pool
Room Types
Presidential SuiteThis large suite is equipped with a separate lounge and dining room. There is a stocked bar and a private balcony. The en suite bathroom is fitted with a separate bath and shower. Amenities include a bathrobe, slippers and a hairdryer.
Suite with Sea ViewThis spacious suite is equipped with a lounge, TV, Nespresso coffee machine and a private balcony. The en suite bathroom is fitted with a separate bath and shower. Amenities include a bathrobe, slippers and a hairdryer.
Deluxe Room with Sea ViewThese rooms are situated alongside the swimming pool and provide a seating area with a TV and a Nespresso coffee machine. The en suite bathroom is fitted with a separate bath and shower. Amenities include a bathrobe, slippers and a hairdryer.
Standard Room with Sea ViewThis standard room is equipped with a TV, Nespresso coffee machine and a private balcony. The en suite bathroom is fitted with a shower-over-bath and a separate toilet. Amenities include a bathrobe, slippers and a hairdryer.
Standard room Twin non smokingThis air-conditioned twin room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with sea views. The unit has 2 beds.
Standard Room King SmokingThe spacious double room provides air conditioning, a minibar, a balcony with sea views as well as a private bathroom featuring a bath. The unit offers 1 bed.
Standard Room Queen SmokingThe spacious double room features air conditioning, a minibar, a balcony with sea views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
Standard Room Queen Non SmokingThe spacious double room offers air conditioning, a minibar, a balcony with sea views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
Standard Room King Non SmokingThe spacious double room provides air conditioning, a minibar, a balcony with sea views as well as a private bathroom featuring a bath. The unit offers 1 bed.
Studio Room 1 King Bed Non SmokingThe spacious studio features air conditioning, a minibar, a balcony with sea views as well as a private bathroom boasting a bath. The unit has 1 bed.
Deluxe Room King Non SmokingThe spacious double room offers air conditioning, a minibar, a balcony with sea views as well as a private bathroom boasting a bath. The unit has 1 bed.
Deluxe Room Queen Non SmokingThe spacious double room provides air conditioning, a minibar, a balcony with sea views as well as a private bathroom featuring a bath. The unit offers 1 bed.
Deluxe Premium King Non SmokingThe spacious double room features air conditioning, a minibar, a balcony with sea views as well as a private bathroom boasting a bath. The unit has 1 bed.
Suite King SmokingThis spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as sea views. The unit has 1 bed.
Suite King Non SmokingThis spacious suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as sea views. The unit offers 1 bed.
Luxury Cabana Suite 1 King Bed Non SmokingThe spacious suite features 1 bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as sea views. The unit offers 1 bed.
The Beverly Hills Hotel boasts a truly remarkable location, situated directly on the beach front with breathtaking sea views. Guests rave about the hotel's proximity to local restaurants and shops, making it a great choice for those looking for a central spot to explore. With access to the boardwalk, it's also the ideal base for open air exercise. Many reviewers highlight the stunning location as the standout feature of their stay with some referring to it as 'superb', 'fantastic' and 'unique'. Rooms are well positioned to take full advantage of the views and those lucky enough to secure an ocean-facing room will be rewarded with beautiful vistas. Despite some mixed opinions on other aspects of the hotel, the location is consistently praised as being top-notch.
Breakfast
Guests of Beverly Hills have only great things to say about the breakfast on offer. The variety of options available, including honeycomb, is sure to impress the fussiest of eaters. Not only is there a good selection of cooked and fresh items, but the food quality is excellent which makes for a brilliant start to the day. The breakfast setup is great and the service is especially impressive. Guests loved the delicious food and wide selection that was on offer. Breakfast was outstanding with all food prep and presentation carefully thought out and covered, making it a perfect way to start the day. The only negative comments were regarding the disorganised and limited buffet, as well as the weekend buffets suffering due to the high numbers, making it a 45-minute wait to get a table. Overall, the breakfast staff were fantastic and the location was perfect, making for a lovely buffet breakfast.
Rooms
If you're on the hunt for comfortable and cozy rooms with an amazing view, Beverly Hills might be the perfect fit for you. While some reviewers noted issues with room configurations, such as single beds when requested or letters addressed to the wrong people, most found the rooms to be clean, spacious and comfortable. However, many stated that some rooms are outdated and in need of renovation with small bathrooms and old-fashioned facilities. Some even reported issues with maintenance, such as broken TVs or non-working safes. Despite this, the staff were praised for their friendliness and cleanliness. The hotel as a whole appears to be showing its age with several reviewers noting that the exterior needs urgent work and the building has had its fair share of existence. The restaurant and pool menus, along with some areas of the hotel, could also use an update. But, if you're looking for beautiful and clean rooms facing the pool and beach and don't mind the outdated decor, Beverly Hills might still be a good option.
Cleanliness
When it comes to cleanliness, Beverly Hills definitely has some outstanding qualities according to guest reviews. They mention that the cleaners are friendly and attentive, taking care of even the smallest details such as closing your room's curtains and performing afternoon checkups. Many guests also liked the location and noted that the rooms were clean and comfortable. Some even stated that everything was sanitized, giving them peace of mind during their stay. However, a few guests mentioned that the property could use some modern updates and improvements in certain areas such as the patio and pool. There were also a few isolated incidents where cleaning had to be requested twice or where bathroom towels had hair stuck on them. Despite this, the majority of guests found the hotel beautiful, clean and comfortable.
Staff
Beverly Hills hotel's staff will make you feel exceptionally welcome during your stay. Guests praised the staff's professionalism, attentiveness and friendliness, adding that they were helpful and knowledgeable. Positive comments were made about the kitchen manager, pool staff, cleaners and reception staff with the Guest Relations Manager Simphiwe standing out for providing fantastic service. Most of the staff received glowing reviews, but a few guests found some of them to be rude or unhelpful. Nonetheless, the majority of the reviewers agreed that the hotel's staff impressively contributed to their memorable experience, adding that the hotel service is excellent overall.
Pool
When it comes to the pool at Beverly Hills Hotel, guests can't get enough of this stunning swimming pool. With warm water all day long, visitors are in for a great time at the pool. What's more, the pool staff takes excellent care of guests by providing cold towels, iced water, cooling snacks and even ice cream by the pool. Visitors love the lounge area and overall decor, commenting on the wonderful facilities such as the outdoor spa. However, some guests did complain about slow service or non-existent service at the pool. There were also some guests who were disappointed that non-residents crowded the pool area, making it challenging for them to access the pool. Others mentioned dirty pool water and old, tattered lounger covers. Nevertheless, guests can still enjoy the beautiful swimming pool, nice pool area and excellent examples of poolside food service. Overall, the pool area and ambience of this iconic hotel is exceptional with visitors raving about the excellent service from the personnel working at the pool area.
Beach
If you're looking for a beach getaway, Beverly Hills is the perfect place to stay. With direct access to the beach and perfectly situated for beautiful beach views, it's clear why guests love staying here. The location is excellent and some guests have even been lucky enough to see dolphins playing in the ocean. The hotel also has a great pool, perfectly facing the beach, offering guests the best of both worlds. The only downside was that some guests noted the beaches weren't always open, but the great breakfast and friendly staff more than make up for it. All in all, Beverly Hills is a lovely place to stay, right on the beach with amazing ocean views.
5 Star
Beverly Hills is a hotel with a five star rating, but some guests were disappointed with the standard room size and limited TV channels. A few guests thought that the hotel was not of the standard of international five stars yet some believed that the five stars were justified. Some guests found the front desk staff unhelpful and there were maintenance issues that need to be addressed. Breakfast didn't meet some guests' expectations, but others thought the hotel was exceptional and superb. The bathroom size was small and the room rates were considered too high. Overall, some guests enjoyed their stay, while others didn't feel that Beverly Hills deserved its five star rating.
Luxury
If you're looking for a luxurious stay in Beverly Hills, look no further than this iconic hotel with a lot of charm. Five stars are definitely warranted as guests revel in full sea and swimming pool views from spacious suites. While some noted small bathrooms and smaller than expected room space, overall the hotel exudes luxury and elegance. For those seeking the ultimate in luxury and relaxation, we highly recommend a suite next to the pool. While a few guests expressed disappointment for the price of the accommodation not meeting their 5-star expectations, the majority found the hotel worthy of its high status.
Yes, Beverly Hills has pool(s) that belong to one or more of the following categories: Heated Pool, Panoramic View Pool, Outdoor Pool.
Yes, a spa is available at Beverly Hills.
No, Beverly Hills doesn't allow dogs.
Yes, parking facilities are available at Beverly Hills.