Hotel Indigo - Durham, an IHG Hotel

Durham , , 9 Old Elvet (Show on Map)
8.8
Excellent


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Summary of reviewsHotel Indigo - Durham, an IHG Hotel, is a highly recommended four-star hotel that offers a unique historical experience with charming and cosy rooms. The hotel's prime location in the heart of Durham, close to the cathedral and castle, makes it an excellent choice for anyone visiting the area. Guests rave about the hotel's prime location, only a few minutes walking distance from the heart of Durham, which offers a plethora of lovely restaurants and convivial bars. The breakfast at Hotel Indigo - Durham is simply amazing with a huge choice of food options, from Full English breakfast to healthy continental offerings. The dinner experience received mixed reviews from guests, but the majority seemed satisfied with the restaurant and the staff. The staff at Hotel Indigo - Durham are exceptional, described as friendly, helpful, genuine, charming, attentive and efficient. The hotel is spotlessly clean and the decor is beautiful, making the communal areas and rooms feel extremely clean and comfortable. The hotel offers a wonderful sleeping experience to their guests with their large and comfortable beds. Overall, Hotel Indigo - Durham, an IHG Hotel, is a perfect place for a relaxing and comfortable stay with superb facilities and excellent service.
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Hotel for Honeymoon

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Romantic Hotel

Hotel with Parking

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Hotel with Gym

4-Star Hotel

Room Types
Standard Double Room The double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The double room offers a flat-screen TV, a wardrobe, parquet floors and heating. The unit offers 1 bed.

Premium Double Room The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.

Standard Double Room - Disability Access The double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 1 bed.

Standard Room The double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The double room offers a wardrobe, parquet floors, heating and a flat-screen TV. The unit has 1 bed.

Premium Room The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The double room offers a wardrobe, parquet floors, heating, as well as a flat-screen TV. The unit has 1 bed.

Premium King Room with Cathedral View The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The double room offers a wardrobe, parquet floors, heating, as well as a flat-screen TV. The unit has 1 bed.

1 King Premium with Bathtub The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.

King Premium with Methodist Church View The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The double room features a wardrobe, parquet floors, heating and a flat-screen TV. The unit offers 1 bed.

2 Queen Premium with Bathtub The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The double room features a wardrobe, parquet floors, heating, as well as a flat-screen TV. The unit offers 2 beds.

Premium King Room Old Elvet Street View The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.

Guest Reviews
8.8
Excellent
Location
The Hotel Indigo - Durham is a great choice for travelers who want to experience the best of Durham. Guests rave about the hotel's prime location, only a few minutes walking distance from the heart of Durham, which offers a plethora of lovely restaurants and convivial bars. The hotel is set in a beautiful location and allows visitors to experience the vibrant city from the moment they step outside. The central location of the hotel is also ideal for those who want to explore the city's sights with the cathedral and castle just a short walking distance away. The building itself is fantastic and located in a perfect setting for sightseeing. Guests compliment the lovely, stylish bedrooms, comfortable beds and friendly staff. A great breakfast is offered and the convivial bar is a bonus. With its perfect location, the Hotel Indigo - Durham is the ideal place to stay for those who want to immerse themselves in everything the city has to offer.

Breakfast
The breakfast at Hotel Indigo - Durham is simply amazing! Guests have raved about the huge choice of food options, from Full English breakfast to healthy continental offerings. The food is of decent quality and well presented with many describing it as excellent and fabulous. The dining hall is fantastic and the former council chamber adds to the unique charm of the experience. Guests have praised the range and quality of the breakfast with plenty of hot and cold options to choose from. Service is superb and the food is always fresh and cooked to perfection. If you're looking for a satisfying and delicious breakfast to start your day, Hotel Indigo - Durham is the perfect choice!

Dinner
The dinner experience at Hotel Indigo - Durham, an IHG Hotel, received mixed reviews from guests. Some found the restaurant to be fantastic and amazing, specifically mentioning Marco Pierre White's name in connection with it. However, others were not too impressed with the food and service, describing it as mediocre at best and slow towards the end of the meal. Some guests noted that the dining experience didn't match the overall excellence of the hotel and one mentioned that the dinner menu was limited. Despite some negative feedback, the majority of guests seemed satisfied with the restaurant and the staff and would recommend giving it a try.

Rooms
Hotel Indigo - Durham, an IHG Hotel, offers a unique historical experience with charming and cosy rooms. The rooms are beautifully designed, stylish and spacious with fabulous bathrooms. Guests loved the individual artefacts which decorate each bedroom, making each room unique. The hotel is clean with a luxury feel and the rooms are well-appointed with a fridge and safe. The hotel has undergone amazing restoration with the Victorian decoration still present. The location is great, close to the centre and all attractions. However, some rooms can be noisy and some may not have windows with a view. Overall, the guests found the rooms to be clean, comfortable and modern with sympathetic renovations providing luxurious comfort for travellers.

Beds
Hotel Indigo - Durham, an IHG Hotel offers a wonderful sleeping experience to their guests with their large and comfortable beds. Visitors can always expect a comfortable and relaxed night's sleep in the clean rooms provided. Although some guest's tasted differed, pillows were not of good quality. However, the beds themselves were consistently comfortable and some guests slept so well they did not want to leave the bed. The hotel takes pride in their attention to detail when providing a comfortable sleeping environment for their guests. Overall with their great beds and very comfortable rooms, Hotel Indigo - Durham, an IHG Hotel is a perfect place for a relaxing and comfortable stay.

Cleanliness
Hotel Indigo - Durham, an IHG Hotel is a perfect place for those who consider cleanliness a top priority. The hotel is spotlessly clean and the decor is beautiful, making the communal areas and rooms feel extremely clean and comfortable. Rest easy knowing that the hotel maintains a high standard of customer service and accommodates guests with clean and spacious rooms with air conditioning. In the morning, enjoy a clean breakfast before exploring the centrally located area. Although some guests noted that some maintenance and a brush for the toilet were needed and there was a little bit of mould in the shower, the hotel overall was immaculate. With clean towels provided every day, a smart and quiet atmosphere and a high standard of accommodation, Hotel Indigo - Durham is the perfect place to stay for a clean and comfortable visit.

Staff
The staff at Hotel Indigo - Durham, an IHG Hotel, are exceptional according to guest reviews. They are described as friendly, helpful, genuine, charming, attentive and efficient. The location and comfort of the hotel are also praised. The reception staff are particularly praised for being accommodating and resolving any issues. The dining staff are described as fabulous and lovely with one guest even calling a lady in the restaurant amazing. The overall customer service is incredible with staff going out of their way to help guests. Despite a few minor complaints about slow bar staff and unfriendly breakfast staff, the main asset of the hotel is unanimously agreed to be the amazing and wonderful staff who are both friendly and professional.

Parking
If you're driving to Durham and staying at Hotel Indigo, you'll be pleased to know that parking is available on site! While some guests found the rates a bit expensive, others thought the parking was ample and appreciated the convenience. Some guests noted that the parking wasn't right next to the hotel entrance, but it wasn't too far away either. If the hotel's lot fills up, there's metered street parking right outside. However, be aware that this varies in price depending on if you use the metered options or the hotel's lot. Overall, while there were some minor complaints about the pricing, the availability and convenience of parking were generally viewed positively by guests.

4 Star
Hotel Indigo in Durham is a lovely and exceptional four-star hotel that comes highly recommended. Its cozy ambiance and excellent facilities make it a perfect place for a relaxing getaway. Despite minor issues with expensive room prices and misleading room descriptions, our stay was fantastic and we would definitely return. The hotel's prime location in the heart of Durham, close to the cathedral and castle, makes it an excellent choice for anyone visiting the area. The hotel is comfortable and safe with superb facilities and excellent service. In short, we had a very good and memorable experience at Hotel Indigo in Durham and would highly recommend it to others.


No, Hotel Indigo - Durham, an IHG Hotel doesn't have any pool.

No, a spa isn't available at Hotel Indigo - Durham, an IHG Hotel.

No, Hotel Indigo - Durham, an IHG Hotel doesn't allow dogs.

Yes, parking facilities are available at Hotel Indigo - Durham, an IHG Hotel.

Yes, Hotel Indigo - Durham, an IHG Hotel has a gym.

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