5-Star HotelThis 5-star hotel provides elegant accommodations and high-quality service. It is well-regarded for its central location in Royat and its overall luxurious atmosphere.
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Summary of reviews related to the '5 Star' categoryHôtel Princesse Flore offers a mix of experiences, striking a balance between splendid features and areas that sometimes fall short of expectations. Guests have praised the hotel as superb, deserving of its five-star status, and note the exquisite refinement of its restaurant when open. Some aspects of the hotel provide a 5-star experience, signaling its potential to achieve luxury standards. However, there are areas where the hotel could improve to consistently match its five-star promise. Guests have noted issues like the absence of facilities such as a sauna and indoor pool, along with occasional lapses in service such as damaged bathrobes, incomplete towel replacement, and untimely breakfast offering. Additionally, minor miscommunications have sometimes left guests feeling overlooked, and certain maintenance aspects, like the towel warmer, require attention. Despite these observations, Hôtel Princesse Flore remains an atmospheric place ideal for short stays, albeit not fully meeting all expectations of a five-star establishment according to some reviews.
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