Novotel Duesseldorf Airport

Dusseldorf 51.28391800, 6.78465200 , Wanheimerstrasse 78 (Show on Map)
8.5
Very Good


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Summary of reviewsNovotel Düsseldorf Airport offers a strategically advantageous location, especially appreciated by travelers needing close proximity to Düsseldorf Airport and Messe Düsseldorf. The hotel's modernity and cleanliness ensure peace and comfort, making it a prime choice for both business and leisure visitors. Additionally, the area around the hotel remains quiet despite being near the airport and amenities such as convenient parking and seamless check-in processes enhance the guest experience. However, its distance from central attractions might be a minor inconvenience for those focused on city sightseeing.

The breakfast service at Novotel Düsseldorf Airport is another highlight, receiving widespread acclaim for its extensive and fresh variety. Guests can enjoy a generous spread ranging from fresh waffles, fruits and bread to warm dishes like scrambled eggs and bacon. With options catering to diverse tastes, including plant-based milk, the breakfast stands out as a consistently positive aspect of the guest experience.

Dinner service receives mixed reviews. While praised for its quality and taste, the dining experience sometimes suffers from a lack of ambiance and efficiency, exacerbated by an automated system causing confusion and delays. The limited menu and high buffet price are also noted concerns, though the overall food quality remains well-regarded.

Rooms at Novotel Düsseldorf Airport are consistently praised for their spaciousness, modern design and cleanliness, providing a high level of comfort with well-maintained and well-furnished interiors. Features like soundproof windows, modern bathrooms and ample connectivity points contribute to a restful stay.

Cleanliness throughout the hotel is meticulously maintained with housekeeping ensuring all spaces remain tidy and hygienic. Guests commend the overall spotless environment, which significantly enhances their stay.

The staff at Novotel Düsseldorf Airport contributes greatly to the overall positive experience, generally characterized as friendly, accommodating and efficient. Although there are isolated mentions of subpar service, the majority of interactions are with helpful and attentive personnel.

The hotel's free wifi receives high marks for speed and reliability, ensuring hassle-free connectivity for guests. Parking options are convenient with secure underground garages and free parking across the street, although the cost of underground parking is noted as high.

Comfortable and supportive beds are another key strength, often described as cozy and conducive to a good night’s sleep. Descriptions such as "super king-size" and "very comfortable" affirm the bed quality at the hotel.

Overall, Novotel Düsseldorf Airport is perceived as a modern and comfortable four-star establishment, particularly suitable for business travelers due to its prime location and excellent facilities. The hotel's contemporary design, cleanliness and satisfactory amenities underscore its appeal to travelers seeking a reliable and pleasant stay.
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Hotel Taking Steps Towards Sustainability
This hotel is GreenSign certified, demonstrating its adherence to recognized sustainability standards across various areas of operation, including environmental management, purchasing, and social responsibility.

Family Friendly Hotel
The Novotel provides comfortable rooms and is conveniently located near the airport. It offers family-friendly amenities.

Hotel with Parking
This hotel provides a substantial on-site indoor private parking facility with 95 spaces, available 24/7. It includes electric vehicle charging stations, making it highly convenient for travelers, especially those using the nearby airport.

Accessible Hotel
This hotel offers accessible rooms and features wheelchair-accessible facilities throughout the property. It provides accessible toilets and bathrooms for disabled guests. The hotel is equipped with a lift and offers rooms and facilities specifically designed for disabled guests.

Dog Friendly Hotel

Business Hotel

Hotel with Gym

4-Star Hotel

Room Types
Superior Double Room The double room offers a minibar, a tea and coffee maker, a terrace with an inner courtyard view as well as a private bathroom featuring a shower. The unit offers 1 bed.

Standard Double Room The double room offers a minibar, a wardrobe, a terrace with an inner courtyard view as well as a private bathroom featuring a shower. The unit offers 1 bed.

Superior Twin Room The twin room offers a minibar, a tea and coffee maker, a terrace with an inner courtyard view as well as a private bathroom featuring a shower. The unit offers 2 beds.

Standard Twin Room The twin room provides a minibar, a wardrobe, a terrace with an inner courtyard view as well as a private bathroom featuring a shower. The unit offers 2 beds.

Guest Reviews
8.5
Very Good
Location
Located just a short distance from Düsseldorf Airport, Novotel Düsseldorf Airport offers a prime spot for travelers needing easy access to air travel. Its proximity to the airport is consistently highlighted as a major advantage with many guests noting that it takes only a few minutes to reach the terminal by taxi or bus. The location is convenient not only for air travelers but also for those attending fairs or exhibitions with Messe Düsseldorf nearby.

Despite being a bit outside the city center, the hotel remains well-connected with relatively easy access to local transportation options. Various modes of transport, including Uber, make it simple to navigate between the hotel and key destinations like the Old Town, though public transportation is noted as less accessible.

In addition to its strategic location, guests appreciate the overall cleanliness and modernity of the hotel. The area is quiet despite its closeness to the airport, ensuring a peaceful stay. Additional amenities, such as convenient parking and seamless check-in processes—even late at night—contribute to positive experiences for both business and leisure travelers. However, some guests mentioned the distance from central attractions as a potential drawback if city sightseeing is a priority. Overall, Novotel Düsseldorf Airport is ideal for those prioritizing proximity to the airport and a restful, modern lodging experience.

Breakfast
The breakfast at Novotel Duesseldorf Airport receives overwhelmingly positive feedback from guests, praised for its wide variety, freshness and extensive selection. Many guests mention the breakfast being very good, great or even top-notch, highlighting the availability of fresh waffles, fruits, fresh bread and an array of options including warm and cold dishes. Some reviews specifically appreciate the rich selection of cold cuts, cheese, scrambled eggs, bacon and other warm dishes. The Nutella vending machines and plant-based milk also earn commendations.

Guests find the breakfast generous and delicious with a few describing it as the best they ever had and an excellent way to start the day. The generous portions and varied choices make it a highlight for many with terms like varied, plentiful and exceptionally good commonly used. Despite the mostly positive feedback, there are occasional mentions of high prices and suggestions for better service. Additionally, a few reviews point out that the early bird breakfast could improve with freshly baked croissants.

Overall, the breakfast at Novotel Duesseldorf Airport is highly recommended by guests, offering a satisfying and extensive spread that caters to diverse preferences.

Dinner
At Novotel Duesseldorf Airport, the restaurant offers a mix of experiences for guests dining in for dinner. Positive feedback highlights the good and tasty food options with some guests praising the exceptional quality and deliciousness of the meals. The dinner buffet, in particular, received commendations for being very good and enjoyable, though it was noted to be the only option available at times.

However, the restaurant has its share of drawbacks. Some guests mentioned the lack of ambiance and coziness, as well as the significant drop in service levels following the introduction of an automated system, leading to confusion and long waiting times. The menu is described as limited and uninteresting by some with complaints about reduced food selections in the evenings compared to last year.

Despite these issues, dinner service at the hotel is often characterized as very good and acceptable, though there are mentions of an average quality buffet and some dissatisfaction with the overall dining experience. The high cost of the buffet and the potentially fatty food options also raised concerns.

In summary, while the food quality at Novotel Duesseldorf Airport's restaurant is generally praised, the dining experience could be enhanced with better service, a more extensive and interesting menu and improvements in ambiance and efficiency.

Rooms
Novotel Duesseldorf Airport offers guests a delightful stay with its highly praised rooms, characterized by their modern design and cleanliness. Guests repeatedly highlight the rooms' spaciousness and comfort, making them particularly appealing for both leisure and business travelers. The rooms come well-furnished with modern, cozy and clean decor, ensuring a restful environment.

Many guests appreciated the newly renovated and nicely finished interiors, noting the high standard of cleanliness and maintenance. The rooms are equipped with essential facilities, such as large televisions, modern furnishings and ample connection points, contributing to a high level of comfort. The bathrooms, although occasionally remarked upon as small, are well-designed and spotless.

The hotel's soundproof windows and separate toilet and large shower facilities further add to the overall pleasant experience. Rooms are only cleaned upon request, ensuring privacy and catering to the needs of long-term stays as well.

In summary, Novotel Duesseldorf Airport's rooms are spacious, modern and well-maintained, providing a high-quality experience that many guests find exceptional for the price.

Beds
Novotel Duesseldorf Airport consistently receives high praise for its beds, reflecting an impressive commitment to guest comfort. Guests repeatedly highlight the beds as comfortable, cozy and supportive, contributing significantly to a restful stay. The hotel features large, spacious rooms equipped with high-quality mattresses and superbly comfortable super king-size beds, garnering descriptions such as excellent, very comfortable and incredibly soft. Despite minor feedback regarding the firmness of pillows, the beds are generally described as firm yet supportive, ensuring a good night's sleep. Overall, the bed quality at Novotel Duesseldorf Airport stands out as a key strength, promising a satisfying and restful experience for all guests.

Cleanliness
Novotel Duesseldorf Airport consistently earns high praise for its cleanliness, positioning itself as a meticulously maintained and modern establishment. Guests commonly describe the rooms as clean, comfortable and spacious with beautifully furnished interiors that exude a sense of modernity. The hotel is frequently noted for being super clean with sparkling cleanliness and excellent housekeeping standards ensuring that all spaces remain tidy and hygienic.

The efficiency and speed of the staff contribute to the overall spotless experience with many visitors lauding the hotel's well-kept structure. From clean and cozy rooms to superior room cleanliness, it’s evident that housekeeping does a great job in maintaining a pristine environment throughout the hotel.

The positive reviews underscore a pattern of consistent cleanliness, making Novotel Duesseldorf Airport an appealing choice for travelers seeking a reliable and fresh atmosphere. Whether it’s the immaculately clean rooms or the overall tidy and hygienic facilities, guests are assured a clean and comfortable stay at this modern hotel.

Staff
Novotel Duesseldorf Airport boasts a well-regarded team of friendly and welcoming staff members who consistently receive praise for their exceptional service. The reception team is frequently highlighted for their friendliness and accommodating nature, although a few guests noted instances where training could be improved. The restaurant and bar staff are generally competent and friendly, providing good service overall with only a few exceptions mentioned.

Guests appreciate the dedicated and passionate individuals among the hotel's personnel, particularly noting the head of service for their commitment. The hotel's housekeeping team is also recognized for their friendliness. Service across the board is described as efficient, attentive and helpful with staff members going out of their way to assist guests.

Despite the predominantly positive feedback, a few reviews mentioned encounters with inattentive and occasionally rude staff, particularly at the bar. However, these instances seem to be the exception rather than the rule.

Overall, the hotel staff's genuine friendliness and willingness to help contribute significantly to the positive experience of staying at Novotel Duesseldorf Airport. The majority of guests leave with a strong impression of the service quality, which is often described as very friendly and courteous.

Wi-Fi
The wifi at Novotel Duesseldorf Airport consistently receives high marks from guests. Free wifi is available throughout the hotel, contributing to convenient connectivity for all visitors. Reviews highlight the fast and reliable nature of the service with many guests noting the excellent quality of the connection. Whether in the rooms or other areas of the hotel, the wifi remains effective and reasonably fast, ensuring that staying connected is hassle-free. Overall, the hotel delivers a very good wifi experience, making it a strong choice for travelers who need dependable internet access during their stay.

Parking
Novotel Duesseldorf Airport offers a variety of parking options, primarily highlighting their good and safe parking facilities. Guests can make use of an underground parking garage, which provides convenient long-term parking during their stay. This garage is directly accessible from the hotel, adding to the convenience for travelers.

The parking garage is well-equipped with sufficient spaces, ensuring that guests can easily find a spot. Additionally, the hotel offers free parking options across the street, which can be a cost-effective alternative for overnight stays.

However, it's important to note that the underground parking comes with a fee, which some guests find expensive at 20-24 euros per night. Despite the cost, many find the secure underground options and ample available spaces beneficial, especially for those leaving their cars for an extended period.

Overall, while the parking fees can be a concern for some, the variety of parking options and the ease of access make it a convenient choice for guests at Novotel Duesseldorf Airport.

4 Star
The Novotel Duesseldorf Airport is noted for being a modern and comfortable hotel with good facilities and cleanliness. Guests find it perfect for a short stay and consider it an excellent four-star experience. Despite some opinions that it might lack certain amenities typically associated with four-star hotels, many would still choose to return, highlighting its suitability for a four-star rating. Overall, it garners positive feedback for its contemporary design and cleanliness, making it a reliable choice for travelers.

Business
Novotel Duesseldorf Airport is highly regarded as an excellent option for business travelers, offering a perfect retreat for those on professional trips. The hotel's strategic location makes it ideal for layovers before continuing work-related activities and is conveniently close to business offices. Guests appreciate the spacious and very clean rooms, providing a comfortable stay. The establishment is praised for its good quality-price ratio, making it a favorable choice for one-night business stays or longer trips. Overall, its excellent amenities and prime location address the key needs of business travelers effectively.


No, Novotel Duesseldorf Airport doesn't have any pool.

No, a spa isn't available at Novotel Duesseldorf Airport.

Yes, Novotel Duesseldorf Airport welcomes dogs.

Yes, parking facilities are available at Novotel Duesseldorf Airport.

Yes, Novotel Duesseldorf Airport has a gym.

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