THE THATCH HIDE
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Summary of reviews'THE THATCH HIDE' offers an appealing retreat for guests, exuding a tranquil and serene atmosphere nestled in a secure neighborhood. Its location is praised for its quiet and picturesque surroundings, providing an ideal escape from daily life with close proximity to the beach and local dining options. The beautiful ocean views and rustic feel add to the charm, making it a favored destination for those seeking both relaxation and convenience.
Guest feedback on The Thatch Hide's breakfast experience is mixed, though the praise received highlights instances of amazing, exceptional meals, balancing some negative experiences regarding the quality and logistical issues.
The rooms are generally appreciated for their spaciousness, cleanliness and comfort with many guests praising the well-decorated interiors and useful amenities such as refrigerators, microwaves and kettles. However, there are areas that need improvement, including room size, ventilation and maintenance issues, which some guests found detracted from their stay. Despite these shortcomings, the favorable comments on the rooms’ aesthetic and comfort reflect their overall potential.
Cleanliness reviews are varied with many noting clean and well-prepared rooms with fresh linen. Yet, issues such as dusty surfaces, mold and dirty amenities highlight the need for a stronger focus on cleaning and maintenance to ensure consistency throughout the property.
The staff at THE THATCH HIDE are recognized for their friendliness and helpfulness, providing a welcoming and accommodating environment. Positive feedback often highlights the excellent service from management and housekeeping, although there’s a minor note of occasional unprofessional interactions. Overall, the staff’s warmth greatly enhances the guest experience, making visitors feel at home.
Wi-Fi connectivity at The Thatch Hide is inconsistent with some guests praising its reliability and speed, while others report significant issues with poor signal strength and slow speeds, especially in certain areas of the property. This indicates a need for better internet service to meet guest expectations more consistently.
Parking is another mixed aspect with secure and covered options appreciated by guests, yet the limited number of spaces often leads to double parking and frustration.
The beds receive mixed reviews as well. While some guests found them comfortable and spacious with clean linen, others reported discomfort due to old, noisy beds and stained or outdated bedding, suggesting that standardization of bed quality would enhance overall guest satisfaction.
In summary, while THE THATCH HIDE shines in its location, room potential and staff friendliness, addressing the areas of breakfast quality, room maintenance, cleanliness, Wi-Fi connectivity, parking capacity and bed comfort would substantially elevate the guest experience.
Categories
Guest feedback on The Thatch Hide's breakfast experience is mixed, though the praise received highlights instances of amazing, exceptional meals, balancing some negative experiences regarding the quality and logistical issues.
The rooms are generally appreciated for their spaciousness, cleanliness and comfort with many guests praising the well-decorated interiors and useful amenities such as refrigerators, microwaves and kettles. However, there are areas that need improvement, including room size, ventilation and maintenance issues, which some guests found detracted from their stay. Despite these shortcomings, the favorable comments on the rooms’ aesthetic and comfort reflect their overall potential.
Cleanliness reviews are varied with many noting clean and well-prepared rooms with fresh linen. Yet, issues such as dusty surfaces, mold and dirty amenities highlight the need for a stronger focus on cleaning and maintenance to ensure consistency throughout the property.
The staff at THE THATCH HIDE are recognized for their friendliness and helpfulness, providing a welcoming and accommodating environment. Positive feedback often highlights the excellent service from management and housekeeping, although there’s a minor note of occasional unprofessional interactions. Overall, the staff’s warmth greatly enhances the guest experience, making visitors feel at home.
Wi-Fi connectivity at The Thatch Hide is inconsistent with some guests praising its reliability and speed, while others report significant issues with poor signal strength and slow speeds, especially in certain areas of the property. This indicates a need for better internet service to meet guest expectations more consistently.
Parking is another mixed aspect with secure and covered options appreciated by guests, yet the limited number of spaces often leads to double parking and frustration.
The beds receive mixed reviews as well. While some guests found them comfortable and spacious with clean linen, others reported discomfort due to old, noisy beds and stained or outdated bedding, suggesting that standardization of bed quality would enhance overall guest satisfaction.
In summary, while THE THATCH HIDE shines in its location, room potential and staff friendliness, addressing the areas of breakfast quality, room maintenance, cleanliness, Wi-Fi connectivity, parking capacity and bed comfort would substantially elevate the guest experience.
Family Friendly Hotel
This hotel provides a unique accommodation option for families, offering a comfortable and private stay.
Hotel with Free Wi-Fi
Offers free Wi-Fi and is well-situated, making it a convenient choice for guests needing reliable internet access. It also has a garden.
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Hotel with Parking
Cheap Hotel
Small Hotel
Guest Reviews
Nestled in a serene and secure neighborhood, The Thatch Hide boasts an enviable location highly praised by its guests. The accommodation offers a peaceful retreat with beautiful, quiet surroundings that provide a sense of tranquility and privacy, making it an ideal escape from the hustle and bustle of daily life. Its prime spot is not only close to the beach—only a short 7-minute drive to Bonza Bay—but also conveniently near various dining options, adding to its appeal.
Visitors particularly appreciate the picturesque views of the ocean and the rustic feel of the property. The area itself is described as very beautiful with a homely and safe atmosphere that enhances the overall experience. The property offers easy access to nearby complexes and the sea, thus catering perfectly to those looking to balance relaxation with convenience.
Overall, the location of The Thatch Hide is deemed perfect, ideal and superb for its tranquility, safety and accessibility, making it a favored choice for a rejuvenating stay.
The breakfast experience at THE THATCH HIDE has received mixed reviews from guests. Many guests did not have breakfast either by choice or due to a lack of information and availability. Those who did report having breakfast provided polarized opinions. On the positive side, some found the breakfast to be amazing, exceptional, marvellous and excellent. However, there were also complaints about the quality with some describing the breakfast as dry with overfried eggs and hard bacon and others noting that it was served cold and without seasoning. Additionally, there were logistical issues such as guests not receiving breakfast on time or not being informed about breakfast options.
The rooms at 'THE THATCH HIDE' garnered varied feedback from guests with many appreciating their spaciousness, cleanliness and comfort. Numerous reviewers praised the rooms for being nice, tidy and well-decorated with a fresh atmosphere. Several highlighted the presence of convenient amenities such as refrigerators, microwaves, kettles and comfortable beds, making the stay functional and pleasant. The location and views from some rooms were also positively remarked upon, adding to the charm of the accommodation.
However, there were several areas where improvements were necessary. Some guests found rooms to be smaller than expected, lacking proper ventilation and occasionally dusty or dirty. The inconsistency in room quality was noted with some rooms described as makeshift and under construction. Issues such as broken bathroom fixtures, thin walls and poor sound insulation disrupted the tranquility for some visitors. The lack of certain amenities like air conditioning, kitchen sinks for longer stays and heavier curtains was also mentioned. Despite these drawbacks, the general feedback on spaciousness and the overall aesthetic remained largely favorable, hinting at potential for a pleasant stay with some improvements.
The guest reviews for THE THATCH HIDE present a mixed picture regarding the comfort and condition of the beds. A significant number of guests found the beds to be uncomfortable with some describing them as old, noisy and in need of replacement. There were mentions of damp beds and dirty, stained or outdated bedding, which detracted from the overall sleep experience.
However, not all feedback was negative. Some guests did find the beds to be comfortable, spacious and with clean linen, indicating that the experience can be positive depending on the room or personal preferences. While certain beds were praised for their comfort and ample space, suggesting that upgrades or newer bed installations might be present in some rooms, the inconsistency means that the hotel should consider standardizing its bedding quality to enhance guest satisfaction uniformly.
When evaluating the cleanliness of 'THE THATCH HIDE', guest reviews were mixed, highlighting both positive and negative aspects. On the positive side, many guests appreciated the clean linen and well-prepared rooms. Descriptions included phrases such as the place was very neat and rooms are clean and comfortable. Cleanliness seemed consistent in some areas with mentions of very clean rooms and everything being clean and well-prepared, which suggested efforts towards maintaining hygiene in certain parts of the hotel.
However, there were significant cleanliness issues reported by other guests. Common complaints included dusty surfaces, dirty fans and evidence of mold on walls, curtains and lampshades. Many pointed out that floors were not swept properly with some finding spider webs in the bathroom and instances of stained towels and bedding. Specific rooms were described as dirty with phrases like the room was dirty and environment not clean, everything smelling of mold.
There were also mentions of maintenance issues, including broken furniture, a faulty shower door and stains from paint and cement in rooms. Cleaning and upkeep inconsistencies were apparent, leading some guests to express dissatisfaction with the overall state of the hotel.
In summary, while some guests found their rooms well-maintained and appreciated the fresh linen, there are considerable gaps in cleanliness and maintenance at 'THE THATCH HIDE', suggesting a need for an overhaul in their cleaning protocols and attention to detail.
Nestled in a quiet neighborhood, THE THATCH HIDE offers a welcoming and comfortable stay, greatly attributed to its commendable staff. Reviews highlight the overarching friendliness and helpfulness of the personnel with many guests noting their warm reception and accommodating nature. Specific mentions include the management duo, Beanka and Morgan, who are often praised for their hospitable and supportive demeanor.
Despite some inconsistencies in professionalism with occasional feedback pointing to less favorable interactions, the majority of guests appreciate the excellent service provided. The staff's willingness to be flexible and assistive stands out, alongside the warmth of housekeeping staff who are frequently described as efficient and friendly.
Instances of extraordinary service are not uncommon, as described by various reviewers who commend the staff for their excellent client service. The enthusiasm and friendly nature of the team make most guests feel at home.
However, it is worth noting that not every experience is flawless, as highlighted by some comments about unprofessional behavior and less welcoming interactions from specific staff members. These aspects, though minimal in the broader context of positive reviews, suggest room for improvement in consistent service delivery.
Overall, THE THATCH HIDE seems to hit the mark for many guests seeking friendly and professional service, adding an extra layer of enjoyment to their stay in a peaceful setting.
The Thatch Hide receives varied feedback regarding its Wi-Fi. Positive remarks include the Wi-Fi being good, fast, on point and consistently great for some guests. Reports of reliable connectivity confirm that certain areas experience a stable internet connection. However, several reviews highlight issues, such as the Wi-Fi being faulty, not working or having a poor signal, particularly in sea view rooms and ground floor areas. Some guests experienced no Wi-Fi at all or found it super slow and often disconnecting. Furthermore, there were disappointments over the absence of free Wi-Fi, contrary to advertisements. Weather conditions, such as windy weather, also seem to affect the Wi-Fi quality. Overall, while some guests enjoy excellent Wi-Fi, others face significant connectivity issues.
The Thatch Hide receives mixed feedback concerning its parking arrangements from its guests. Despite some challenges, several positive aspects are highlighted. Guests appreciate the secure parking available in a safe location, adding a sense of security and convenience to their stay. There are also mentions of nice parking spaces and the benefit of under-roof parking for cars, which can be a crucial advantage in safeguarding vehicles from weather elements.
However, a more recurrent theme in the reviews is the insufficient parking spaces to accommodate all guests. Many found it necessary to double park, creating a hassle and congestion. For some, this resulted in what they described as a nightmare parking experience, marked by frustration and inconvenience. While the secure and covered parking options are commendable, the overall sentiment suggests a need for improved parking capacity to better serve all guests.
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Location
Visitors particularly appreciate the picturesque views of the ocean and the rustic feel of the property. The area itself is described as very beautiful with a homely and safe atmosphere that enhances the overall experience. The property offers easy access to nearby complexes and the sea, thus catering perfectly to those looking to balance relaxation with convenience.
Overall, the location of The Thatch Hide is deemed perfect, ideal and superb for its tranquility, safety and accessibility, making it a favored choice for a rejuvenating stay.
Breakfast
Rooms
However, there were several areas where improvements were necessary. Some guests found rooms to be smaller than expected, lacking proper ventilation and occasionally dusty or dirty. The inconsistency in room quality was noted with some rooms described as makeshift and under construction. Issues such as broken bathroom fixtures, thin walls and poor sound insulation disrupted the tranquility for some visitors. The lack of certain amenities like air conditioning, kitchen sinks for longer stays and heavier curtains was also mentioned. Despite these drawbacks, the general feedback on spaciousness and the overall aesthetic remained largely favorable, hinting at potential for a pleasant stay with some improvements.
Beds
However, not all feedback was negative. Some guests did find the beds to be comfortable, spacious and with clean linen, indicating that the experience can be positive depending on the room or personal preferences. While certain beds were praised for their comfort and ample space, suggesting that upgrades or newer bed installations might be present in some rooms, the inconsistency means that the hotel should consider standardizing its bedding quality to enhance guest satisfaction uniformly.
Cleanliness
However, there were significant cleanliness issues reported by other guests. Common complaints included dusty surfaces, dirty fans and evidence of mold on walls, curtains and lampshades. Many pointed out that floors were not swept properly with some finding spider webs in the bathroom and instances of stained towels and bedding. Specific rooms were described as dirty with phrases like the room was dirty and environment not clean, everything smelling of mold.
There were also mentions of maintenance issues, including broken furniture, a faulty shower door and stains from paint and cement in rooms. Cleaning and upkeep inconsistencies were apparent, leading some guests to express dissatisfaction with the overall state of the hotel.
In summary, while some guests found their rooms well-maintained and appreciated the fresh linen, there are considerable gaps in cleanliness and maintenance at 'THE THATCH HIDE', suggesting a need for an overhaul in their cleaning protocols and attention to detail.
Staff
Despite some inconsistencies in professionalism with occasional feedback pointing to less favorable interactions, the majority of guests appreciate the excellent service provided. The staff's willingness to be flexible and assistive stands out, alongside the warmth of housekeeping staff who are frequently described as efficient and friendly.
Instances of extraordinary service are not uncommon, as described by various reviewers who commend the staff for their excellent client service. The enthusiasm and friendly nature of the team make most guests feel at home.
However, it is worth noting that not every experience is flawless, as highlighted by some comments about unprofessional behavior and less welcoming interactions from specific staff members. These aspects, though minimal in the broader context of positive reviews, suggest room for improvement in consistent service delivery.
Overall, THE THATCH HIDE seems to hit the mark for many guests seeking friendly and professional service, adding an extra layer of enjoyment to their stay in a peaceful setting.
Wi-Fi
Parking
However, a more recurrent theme in the reviews is the insufficient parking spaces to accommodate all guests. Many found it necessary to double park, creating a hassle and congestion. For some, this resulted in what they described as a nightmare parking experience, marked by frustration and inconvenience. While the secure and covered parking options are commendable, the overall sentiment suggests a need for improved parking capacity to better serve all guests.
No, THE THATCH HIDE doesn't have any pool.
No, a spa isn't available at THE THATCH HIDE.
No, THE THATCH HIDE doesn't allow dogs.
Yes, parking facilities are available at THE THATCH HIDE.
No, THE THATCH HIDE doesn't have a gym.
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