The Westin New York at Times Square stands out for its exceptional location, providing guests with immediate access to the heart of Times Square and key New York City attractions. Its proximity to subway stations, vibrant neighborhoods, theaters and iconic landmarks like Broadway and Rockefeller Center make it an ideal base for both exploration and convenience. The hotel is praised for its clean, spacious rooms and friendly, accommodating staff. Unique bonuses include views from higher floors, adjacency to a movie theater and relatively affordable parking options.
The breakfast offerings, while appreciated for their quality and variety, draw mixed reactions primarily due to their high pricing. However, morning services are often enhanced by the kindness of the breakfast room staff and the food is generally well-received despite concerns over value for money.
Guests frequently commend the rooms for their comfort, cleanliness and stunning city views with beds being particularly praised for their comfort. Small issues such as outdated furnishings, small bathrooms and the occasional maintenance problem are noted but do not significantly detract from the overall positive experience of staying in a well-located and quiet room.
Cleanliness throughout the hotel is generally well-regarded with most guests finding the property and rooms neat and well-maintained. However, there are sporadic reports of inadequate housekeeping services that suggest room for improvement in maintaining consistent cleanliness standards.
The hotel's staff receive high marks for their attentiveness and friendliness, significantly elevating the guest experience. Interactions with the front desk, bellboys and receptionists are frequently highlighted for their warmth and professionalism, contributing to a welcoming and pleasant atmosphere.
WiFi services at the hotel appear to be a notable issue with many guests finding it unreliable and not included in the room rate, which detracts from the overall experience.
Regarding the comfort of the beds, most guests provide positive feedback, emphasizing the excellent quality and comfort that contribute to a restful night's sleep, despite minor complaints about bed availability and maintenance.
While the hotel is praised for its prime location and the luxurious experience it offers, some guests note that it falls short of a five-star standard. This sentiment reflects in their overall perception, suggesting a blend of high-quality service and comfort but missing the mark on certain upscale expectations.
For business travelers, The Westin New York at Times Square offers a professional, budget-friendly and convenient environment with efficient services and business-friendly facilities that enhance their stay.
In summary, The Westin New York at Times Square delivers a predominantly positive experience centered around its unbeatable location, comfort, friendly staff and overall quality with minor areas for improvement mainly related to WiFi service and maintaining consistent luxury standards.
Ameritania at Times Square is consistently praised for its exceptional location in the heart of New York City, offering unparalleled convenience and accessibility to iconic landmarks such as Times Square, Central Park, and Broadway shows. Guests highlight the ease of exploring nearby attractions, vibrant neighborhoods, and diverse dining options without lengthy commutes, making it an attractive hub for tourists and business travelers alike.
The hotel excels in creating a welcoming environment, with guest reviews frequently applauding the friendly and accommodating staff for their professionalism and attentiveness. The memorable guest experience is further enhanced by small touches like complimentary morning coffee, tea, and evening wine, compensating for the absence of a traditional breakfast service. The vicinity to numerous cafes and restaurants offers guests the flexibility to enjoy various culinary experiences.
Rooms at Ameritania, though varying in size and occasionally receiving notes of wear and tear, are maintained to high cleanliness standards, ensuring comfort with modern bathrooms and exceptionally cozy beds. While room sizes might be more compact—a typical feature in NYC—the emphasis on cleanliness and functionality remains a strong point, with the property's position offering great value given its proximity to major attractions and shopping areas.
Family travelers find Ameritania accommodating, with room upgrades and friendly staff contributing positively to their stay. However, they are advised to carefully consider room arrangements due to size variations. The hotel's central location also positions it as an ideal choice for exploring New York City's vibrant nightlife, offering convenient access to entertainment and dining options.
The staff's efforts extend beyond basic duties, with special mentions of individuals who enhance the stay for international guests through effective communication and assistance. Despite mixed reviews on WiFi connectivity, staff promptly address any issues, reflecting their commitment to guest satisfaction.
While the gym facilities are basic and sometimes limited by pandemic-related closures, they allow guests to maintain simple workout routines. Parking, though not offered directly on-site, is conveniently located nearby and reasonably accessible for those visiting with vehicles.
Overall, Ameritania at Times Square ranks as a reliable choice for visitors seeking comfort, cleanliness, and a strategic location in Manhattan, enhanced by friendly service and thoughtful amenities. Though some critiques regarding star rating and certain facility updates persist, the hotel delivers a fulfilling stay with notable comfort and great value in the bustling city center.
SpringHill Suites by Marriott New York Manhattan/Times Square South stands out for its prime location and accessibility, making it an excellent base for exploring iconic attractions such as Times Square, Madison Square Garden and Central Park. Its proximity to Penn Station and major subway stations enhances convenience, allowing visitors to easily venture throughout Manhattan. Although a few reviews mention occasional roughness in the neighborhood, the strategic location largely compensates for this, making it a favored choice for both newcomers and seasoned NYC travelers.
The breakfast service at the hotel garners mixed reviews. On the positive side, guests appreciate the extensive buffet, which includes hot and cold options, as well as the quality of the coffee. Vegetarian and gluten-free choices are also available and breakfast items are quickly replenished. However, criticism arises due to the crowded breakfast area and use of disposable tableware. Some guests also feel the selection lacks variety and quality in certain items, but the breakfast's overall convenience is recognized.
While the hotel does not offer dedicated dinner options, guests enjoy complimentary wine and beer in the evening, along with snacks and live entertainment like music and comedy nights in the lobby. The friendly atmosphere is enhanced by evening amenities such as a lobby bar, although experiences with staff vary.
Room cleanliness and comfort receive high marks with guests praising the immaculate conditions, modern presentation and effective daily housekeeping. Amenities such as fridges, microwaves and coffee makers are valued. Although room sizes are compact and may not be ideal for larger groups or extended stays, the beds are consistently described as comfortable.
Cleanliness is a notable strength throughout the hotel, extending from rooms to common areas. Daily housekeeping ensures a fresh and pleasant environment, though occasional lapses in cleaning in public areas are noted.
The hotel staff is frequently highlighted for their friendly and professional service, contributing significantly to the hotel's positive reputation. Specific employees are praised for their outstanding customer service and the check-in process is generally smooth and efficient.
WiFi service at the hotel is largely reliable and fast, meeting the needs of guests who require stable internet access for both leisure and work. While some minor issues with connectivity in public areas are reported, the in-room WiFi is generally robust and satisfactory.
One notable downside is the absence of on-site parking, which can be inconvenient for guests arriving by car. While the hotel provides information on a nearby parking garage and offers vouchers, guests should be prepared to navigate off-site parking options.
Despite some minor criticisms, SpringHill Suites by Marriott New York Manhattan/Times Square South successfully provides a comfortable, well-located base for exploring New York City. Its friendly staff, cleanliness and strategic location make it a viable choice for both tourists and business travelers looking for a centrally located, no-frills accommodation option.
Fairfield Inn & Suites by Marriott New York Manhattan/Times Square South consistently receives high praise for its exceptional location, cleanliness, friendly staff and comfortable beds, making it a top choice for both leisure and business travelers. Situated in Midtown Manhattan, the hotel is strategically placed near iconic landmarks such as Times Square, Penn Station and Madison Square Garden, as well as multiple subway lines, providing excellent connectivity for exploring New York City. Guests appreciate its central yet relatively quiet street, which offers a peaceful reprieve from the hustle and bustle of Manhattan.
The hotel excels in cleanliness with rooms and common areas frequently described as spotless and well-maintained. Daily housekeeping ensures that guests enjoy a sanitary and comfortable environment throughout their stay. The staff, noted for their friendliness and professionalism, further enhance the guest experience by going above and beyond to meet needs and accommodate special requests.
Comfortable and modern, the rooms are equipped with useful amenities such as microwaves, fridges and coffee makers. High-quality bedding and spacious king-size beds contribute to a restful night's sleep, though room size and storage may be limited for larger groups or families. Guests on higher floors often enjoy stunning views of New York landmarks, adding to the appeal.
The breakfast service receives mixed reviews. On the positive side, it is appreciated for its convenience, variety and being included in the room price, offering an ample assortment of sweet and savory options. However, the area can become overcrowded during peak hours and there are calls for more fresh and healthy choices along with better seating arrangements.
For business travelers, the hotel provides well-equipped and accessible business facilities, including meeting rooms and a business center, making it an ideal choice for company stays. The quality-price ratio is particularly favorable, providing excellent value in an otherwise expensive city.
While the WiFi and parking services have some room for improvement with occasional connectivity issues and limited on-site parking options, these factors do not significantly detract from the overall positive experience.
The Element Times Square West in Manhattan is highly regarded for its prime location, making it an ideal choice for both tourists and business travelers. Its proximity to Times Square, major subway lines, and key transportation hubs like Penn Station offers guests easy access to the city’s attractions. Situated amongst vibrant dining and entertainment options, the hotel provides a perfect blend of city excitement and a quiet retreat.
Guests appreciate the overall comfort and modern amenities of the hotel, including spacious rooms equipped with kitchenettes—featuring refrigerators, microwaves, stoves, and dishwashers—that cater to both short and extended stays. The rooms are noted for their cleanliness, with comfortable beds and stunning city views enhancing the experience. While there are occasional comments about noise and elevator wait times, these are minor compared to the overall satisfaction with the accommodations.
Breakfast receives generally positive reviews for its variety and quality, with many guests finding value in the complimentary offering. However, the breakfast area can be overcrowded at times, and the selection could benefit from more plant-based options. The hotel’s gym, open 24/7, is well-equipped and considered a valuable amenity, despite being compact.
The staff at Element Times Square West earns high marks for their friendliness and helpfulness, contributing significantly to a positive atmosphere. While free Wi-Fi is mostly reliable, ensuring an uninterrupted browsing experience, there are rare incidents of connectivity issues. The hotel does not offer its own parking but provides convenient access to nearby garages.
For those interested in nightlife, the surrounding area offers lively venues and dining options, with some noise from nearby rooftop pubs noted. Overall, the Element Times Square West is recommended for travelers who value location and affordability, with its central geographic advantage and practical amenities making it a preferred choice for those visiting New York City.
The Time New York, part of JdV by Hyatt, is highly recommended for its exceptional location, nestled in the bustling heart of New York City just steps away from Times Square and Broadway. The hotel's central yet relatively quiet position makes it an ideal base for both sightseeing and relaxation with easy access to key attractions like the theater districts and Central Park and multiple subway lines for exploring other parts of the city.
Dining experiences at The Time New York also receive positive feedback, particularly for the Serafina Restaurant, which offers a variety of high-quality dishes and friendly, attentive service. Guests also appreciate the afternoon wine and cheese offerings, making dining a delightful part of their stay.
The rooms feature modern, stylish decor, clean environments and innovative touches like hidden televisions. Despite some reports of smaller than expected room sizes and a few maintenance issues, many guests find the rooms comfortable and well-maintained. Certain suites offer more space, ideal for families or those seeking greater comfort. Noise can be a concern due to thin walls, but overall, the trendy design and cleanliness are appreciated.
Staff at The Time New York are frequently highlighted for their exceptional friendliness and attentiveness. Individuals including Nikita, Michael and Darlene Roseau receive specific mentions for their outstanding service. The team goes above and beyond to enhance guest experiences with courteous and helpful interactions, making the stay enjoyable for many.
While the breakfast receives mixed reviews with some guests noting a lack of variety and basic offerings, the quality of items like yogurt, granola, fresh fruits and coffee is commended. Dinner offerings, especially at the Serafina Restaurant, are well-regarded.
Free Wi-Fi is available but receives mixed feedback regarding its reliability and speed. Gym facilities include a basic on-site fitness studio and access to the more comprehensive TMPL Gym nearby, catering to varying fitness needs.
Parking is conveniently located across the street, though the cost and occasional access issues are points of concern. For families, the hotel provides a welcoming environment with spacious suites, thoughtful amenities and a safe atmosphere.
The vibrant nightlife surrounding the hotel, paired with the serene, quiet rooms, makes it an excellent choice for enjoying New York's energetic atmosphere while ensuring a peaceful retreat. Wine and cheese hours add a pleasant touch, rounding out the guest experience.
In summary, The Time New York, part of JdV by Hyatt, is praised for its unbeatable location, friendly and attentive staff, stylish decor and an overall positive experience, despite a few areas needing improvement such as breakfast variety, Wi-Fi reliability and parking logistics.
Crowne Plaza HY36 Midtown Manhattan by IHG, is ideal for both leisure and business travelers thanks to its almost perfect position in the heart of Manhattan. Located near Penn Station, Madison Square Garden, the Garment District and Times Square, the hotel offers a blend of centrality and seclusion, providing easy access to major attractions while being tucked away on a quieter street. This strategic location facilitates straightforward transportation and exploration, making it convenient for guests, including those working at the nearby Javits Center.
The hotel stands out not just for its location but also for its modern facilities, embodied by an attached Burgerology and its cleanliness and spacious rooms that exceed typical NYC standards. The rooms are consistently praised for their cleanliness, well-maintained decor and comfortable beds. Although some find the room sizes small, many appreciate their practical design and the quality amenities like fridges and showers. The tranquil, quiet rooms serve as a peaceful retreat amidst the bustling city, enhancing the overall stay experience.
Breakfast at the hotel receives commendation for delicious food and excellent service, providing a pleasant start to the day. Despite minor complaints about cost and limited options, the positive dining experience generally prevails. The hotel might consider expanding breakfast options and addressing some logistical issues to improve guest satisfaction further.
Cleanliness is a hallmark of Crowne Plaza HY36 with guests frequently noting the spotless rooms and common areas. The friendly, efficient and professional staff enhance the welcoming atmosphere, contributing to an overall positive experience. Their consistent helpfulness and courteous demeanor stand out, significantly impacting guests' satisfaction.
Guests repeatedly highlight the ultra-comfortable beds, which many describe as very comfortable, super comfy and even heavenly, providing a restful sleep environment. Despite occasional mentions of needing improvements in bedding quality and cleanliness, the overall sentiment reflects a highly positive impact on the rest and relaxation of visitors.
In conclusion, Crowne Plaza HY36 Midtown Manhattan offers an excellent blend of modern amenities, prime location and high standards of cleanliness and service, making it a superb choice for those looking to explore New York City comprehensively while enjoying comfort and exceptional hospitality.
Dream Midtown by Hyatt offers a prime location in Midtown Manhattan, nestled conveniently between Central Park and Times Square. Guests rave about the easy access to major attractions, theaters, museums and dining experiences, lauding the hotel's perfect position for exploring New York City. The proximity to Broadway and subway stations adds to its appeal for both leisure and business travelers.
The hotel's complimentary continental breakfast served at the nearby Serafina restaurant garners mixed reviews. While some guests appreciate the inclusion of breakfast in the room rate and find it satisfactory for a quick start, others criticize the limited variety and lack of hot items. Suggestions for improvement include adding more substantial options like eggs and sausages.
The dining experience at Dream Midtown receives a generally positive response with particular praise for the quality of meals at Serafina and the vibrant rooftop bar offering stunning city views. Although some find the rooftop bar slightly pretentious with smaller portions, it remains a popular spot for evening relaxation. The cocktail lounge adds to the overall pleasant dining experience, though room service fees and expensive wine are noted downsides.
Rooms at Dream Midtown offer a clean stay with many guests complimenting the tidiness and comfortable beds. However, the rooms are often described as small and narrow with occasional issues such as insufficient lighting, outdated fixtures and noise disturbances. Despite these drawbacks, the hotel’s prime location and cleanliness are repeatedly highlighted.
Cleanliness across the hotel is generally praised, reflecting well-maintained rooms and attentive housekeeping staff. Some inconsistencies in vacuuming and occasional oversights were mentioned, but the overall feedback on cleanliness is positive.
The staff at Dream Midtown are frequently commended for their exceptional service, welcoming demeanor and attentiveness. Particular individuals like Yofi, Brian and Lauren receive special mention for going above and beyond, enhancing the overall guest experience. Minor negative interactions were reported but did not overshadow the general sentiment of excellent hospitality.
Wifi at the hotel has mixed reviews with some guests finding it sufficient while others experience inconsistent and slow connections. Improving the wifi quality could enhance the guest experience further. Parking poses a challenge with no on-site options and high costs at nearby garages, though the availability of discounted vouchers is a plus for some guests.
Nightlife at Dream Midtown is vibrant, centered around the rooftop bar praised for its atmosphere and city views. The hotel's location provides easy access to nearby bars and clubs, making it a desirable spot for nightlife enthusiasts, despite occasional noise and higher prices.
The beds at Dream Midtown receive overwhelmingly positive feedback for comfort, contributing to restful stays with guests frequently highlighting the soft, spacious bedding. This aspect stands out as a major positive in guest reviews.
Despite mixed feedback regarding its four-star rating with some guests feeling the hotel falls short of expectations, Dream Midtown offers a well-rounded experience with notable strengths in its location, staff service and comfortable accommodations. Minor areas for improvement include breakfast variety, room size and wifi quality. The hotel also makes efforts to accommodate guests with accessibility needs, ensuring a welcoming and safe environment for all visitors.
This hotel is a calm oasis in the heart of New York City's most vibrant area. It has 795 spacious rooms and suites that offer a unique, birds-eye view of NYC. Its 23,500 square feet of well-appointed event space make it the ideal choice for business travel.
Summary of reviews
Overall, guests have had a great experience at Hyatt Regency Times Square. The hotel's prime location in the heart of Times Square is a major highlight with easy access to all the major attractions. Despite being busy, the hotel offers excellent facilities and services. Guests have given very positive reviews, praising the overall quality of the hotel. While some have noted the slightly outdated look of the hotel, this does not detract from the great experience they had. If you're looking for a top-notch hotel in New York City, Hyatt Regency Times Square is definitely worth considering.
WestHouse Hotel New York, an SLH Hotel enjoys an enviable location in the heart of Manhattan, providing guests with easy access to iconic landmarks such as Times Square, Central Park and Broadway. Visitors appreciate the hotel's proximity to several subway stations, ensuring seamless travel throughout the city. It's celebrated for striking a balance between close access to major attractions while maintaining a peaceful and family-friendly environment. The views of the city's skyline and nearby amenities like dining options further enhance the guest experience.
Breakfast at WestHouse Hotel is generally praised for its rich and varied selection, served in a scenic 23rd-floor room with a terrace. Guests commend the quality and variety of the buffet, which includes fresh fruits, hot items like eggs and bacon and pastries. However, some reviewers feel it could benefit from more variety day-to-day and better management of the crowded breakfast room.
The hotel's evening dining experience, particularly the complimentary happy hour from 5 pm to 8 pm, is a definite highlight. Guests enjoy the rich buffet of tapas, snacks and hors d'oeuvres, often finding it sufficient to replace a full dinner meal. The rooftop terrace provides a delightful ambiance for these meals. While a few find the evening snacks not meeting gourmet expectations, the overall response is positive, citing the convenience and social atmosphere it creates.
WestHouse Hotel's rooms receive mixed feedback. Guests appreciate the spaciousness and cleanliness with many noting comfortable beds and well-maintained suites offering impressive city views. However, opinions on room size vary with some finding them cramped and decor slightly dated. Bathrooms are frequently mentioned as small and some minor maintenance issues like malfunctioning air conditioners are noted. Despite these, the general sentiment leans towards a comfortable stay.
Cleanliness at the hotel is predominantly positive with many guests commending the housekeeping staff for maintaining tidy and beautiful rooms. However, some have reported inconsistencies, such as poorly cleaned bathrooms and dusty furniture. Public areas like hallways and the breakfast zone also occasionally fall short.
The staff at WestHouse Hotel are frequently praised for their friendliness and helpfulness, contributing significantly to the overall guest experience. While most encounters are positive, some reviews mention sporadic issues with rudeness or unprofessional behavior, indicating room for improvement in consistency.
WiFi service sees mixed reviews with some guests appreciating good connectivity in certain parts of the hotel. However, many report patchy or slow connections, particularly on higher floors and feel frustrated by the additional costs imposed for internet service.
The gym is well-regarded for its functional equipment and 24/7 accessibility, allowing guests to maintain their fitness routines. Though some feel it could benefit from more space and better maintenance, the overall impression is positive.
Parking, while not ideal, is generally manageable due to nearby public parking facilities. Although prices can be high and the hotel doesn’t offer its own parking services, the convenience of local garages suffices for most visitors.
For families, WestHouse Hotel New York, an SLH Hotel provides a comfortable, kid-friendly environment with clean rooms and family-oriented amenities. Family rooms and suites are available, though improving specific family options and dining space during breakfast could enhance the experience further.
Lastly, the hotel's prime location offers a vibrant nightlife, perfect for guests wanting to experience Broadway and other evening attractions. In summary, WestHouse Hotel New York, an SLH Hotel is highly recommended for its central location, quality dining options and friendly service, making it a solid choice for leisure, sightseeing and family vacations.
The Manhattan at Times Square receives a predominantly positive reception for its impeccable location. Nestled in the bustling heart of New York City, the hotel is within walking distance of Times Square, Broadway theaters, Central Park and several subway stations. This unbeatable centrality allows guests to immerse themselves fully in the city’s vibrant energy, making it a prime choice for tourists eager to explore major attractions.
In terms of staff, the consensus is largely favorable. Front desk personnel, bellboys and cleaning staff are frequently noted for their friendliness and helpfulness. Specific employees such as Trey, Michelle and Amma have garnered commendation for their exceptional service, further enrichening guests' experiences with their accommodating attitudes and efforts to go above and beyond.
However, the hotel falters in several areas. Breakfast, described by many as a "grab and go" service, lacks diversity and quality. Guests often find the minimal offerings of a muffin or croissant, a piece of fruit and a drink insufficient. The absence of a proper dining area exacerbates the issue, pushing guests to seek more satisfying options outside.
Room conditions are another sore point. Although some reviews mention spacious and comfortable accommodations with great city views, numerous others highlight the rooms' outdated state and cleanliness issues. Common complaints include dirty carpets, peeling wallpaper and worn-out furniture. Maintenance problems like non-functional air conditioning, broken fixtures and cleanliness lapses add to guest dissatisfaction.
Cleanliness, overall, is a recurring concern. While the lobby maintains a semblance of tidiness, this is not mirrored in the guest rooms, which are frequently criticized for stained linens, dirty bathrooms and mold issues. Even though some areas like the lobby are presentable, the hotel's comprehensive need for renovations and stricter cleaning practices is evident.
The hotel offers free WiFi, which is reliable in the lobby but inconsistent in the rooms. The gym, although clean and free to use, has outdated equipment and has been noted as sometimes being out of order.
Families might find the hotel's location advantageous for nearby adventures, but noise and small room sizes could be a challenge. Despite the presence of many children due to group tours and school trips, noise and space constraints might deter those seeking tranquility.
Nightlife enthusiasts will appreciate the proximity to Times Square’s entertainment offerings, although noise from the bustling city can be an issue due to inadequate sound insulation in rooms.
In summary, The Manhattan at Times Square excels due to its central location and generally friendly staff, but it falls short in providing a fully satisfactory experience in terms of breakfast, room conditions, cleanliness and amenities. Significant improvements in these areas are necessary to align with guests' expectations for a comfortable and modern stay.
The Hilton New York Times Square garners widespread acclaim for its prime location at the heart of Times Square, ideal for tourists seeking proximity to iconic attractions, shopping areas, and Broadway. The hotel's central positioning is complemented by its quiet ambiance, offering a serene escape despite the busy surroundings. Guests frequently highlight the breathtaking views from the higher floors, which capture the vibrant cityscape and enhance the overall experience. The welcoming and professional staff enhance the stay further, providing attentive service and a comfortable atmosphere.
The accommodations are notably spacious, especially by New York standards, with well-maintained rooms featuring high-end bedding that promises a restful night. Although some critiques point to outdated furnishings or isolated cleaning issues, the overall cleanliness remains commendable, supported by a dedicated staff. However, ongoing renovations and minor inconsistencies in housekeeping sometimes impact the guest experience.
While the breakfast at Hilton New York Times Square receives mixed reviews, with praise for service but criticism on cost and variety, the on-site dining ambiance is generally pleasant. For those seeking alternative or more budget-friendly breakfast options, nearby dining locations might be more appealing.
The hotel is generally seen as family-friendly, despite occasional challenges with room arrangements for larger groups. Its strategic location offers easy access to attractions that hold special appeal for children and families.
Overall, Hilton New York Times Square stands out due to its strategic location, exceptional views, and comfortable accommodations, making it a popular choice for visitors eager to explore the heart of New York City.
W New York - Times Square enjoys an enviable location in the heart of Times Square, making it a prime choice for visitors eager to explore New York City. This central positioning provides easy access to Broadway, iconic landmarks, dining options, and public transportation, all of which are highlights in the reviews. The staff consistently garners high praise for their friendly and attentive service, with many individuals receiving personal mentions for going above and beyond to meet guest needs. The cleanliness of the hotel contributes to its appeal, offering a well-maintained and inviting atmosphere.
Guests often appreciate the rooms for their modern design, comfort, and stunning views of the city, particularly from higher floors. However, some areas for improvement are noted, such as the need for updates in certain rooms and concerns over noise and space limitations. The gym is well-received, described as spacious and well-equipped, further enhancing the guest experience for fitness enthusiasts.
While the breakfast receives mixed feedback, with some enjoying the options and environment, others find it limited and overpriced. The Wi-Fi service also presents a challenge for some guests, especially concerning additional fees and connection quality. Despite these critiques, the overall experience at W New York - Times Square remains favorable, with its stylish design, exceptional service, and unbeatable location often leading visitors to recommend the hotel and return for future stays. The combination of comfort and proximity to the vibrant life of Times Square provides a memorable stay for those looking to immerse themselves in the energy of New York City.
The JW Marriott Essex House New York is a top-notch hotel that offers excellent service and a prime location. Guests consistently praised the staff for their friendliness, professionalism and attention to detail with many highlighting the exceptional concierge services. The breakfast was delicious and served by helpful staff and the large rooms were comfortable and well-appointed. The hotel's staff went above and beyond to ensure guests' comfort and satisfaction, even in celebrating special occasions. While a few guests had minor complaints, the vast majority of guests had an exceptional experience and highly recommend the hotel. Overall, the JW Marriott Essex House New York is an excellent choice for travelers seeking a memorable stay in New York City.
New Yorker by Lotte Hotels is a great choice for those looking for a comfortable and convenient stay in the heart of New York City. The hotel's location is unbeatable with easy access to all major attractions and transport links. While some rooms may be small and have outdated decor, they are generally clean and comfortable with all necessary amenities. The staff is exceptional with many guests praising their friendliness and helpfulness. The beds are also a highlight with numerous guests raving about their comfort level. Overall, New Yorker by Lotte Hotels is a great choice for those looking for a clean, comfortable and convenient stay in the city.
The Sheraton New York Times Square Hotel enjoys resounding praise for its prime location, which places guests at the heart of Manhattan, mere steps away from iconic attractions such as Times Square, Central Park and Broadway theaters. This strategic position offers ease of access to subway stations and major sites like the Museum of Modern Art (MoMA) and Rockefeller Center. The convenience of nearby airports and surrounding dining and shopping options further enhances the overall guest experience, making it an exceptional base for exploring New York City.
Breakfast at the hotel elicits mixed reactions. Many guests appreciate the American variety, cleanliness and friendly service, though long waiting times, high prices and limited options for those with dietary restrictions are common grievances. Similarly, the dinner experience is varied but generally positive. Guests highlight the quality of food and service, especially at the Library Bar, despite some criticisms about the restaurant aesthetics and availability of mixed drinks.
Rooms at the hotel are noted for their cleanliness, comfort and impressive city views from higher floors. However, complaints arise about the small size and outdated furnishings, along with issues like noisy air conditioning and inadequate soundproofing. The mixed reviews extend to the cleanliness of the rooms, where efforts by the diligent cleaning staff are recognized, but lapses in thoroughness are occasionally reported.
Staff experiences vary widely. While some guests laud the helpfulness and professionalism of certain employees, particularly in housekeeping and bell services, the reception staff often receive harsh criticism for rudeness and inefficiency, which detracts from the overall guest experience.
Wi-Fi access is another pain point with many guests finding the extra cost unreasonable and the quality of service inconsistent. Complimentary Wi-Fi for Marriott Bonvoy members is a plus, but connectivity issues remain a frequent source of frustration.
The hotel's gym is well-regarded for its extensive equipment and cleanliness, providing a satisfactory fitness experience despite occasional minor issues. Parking, although available, is often described as expensive with some maintenance concerns related to the parking garage.
The beds receive mixed reviews; some guests find them comfortable, while others consider them too small or uncomfortable due to hard, noisy mattresses. These mixed experiences contribute to the overall perception that the hotel may not fully meet expectations for a four-star rating.
Business travelers will find adequate facilities such as conference rooms and a business service center, though some operational concerns and security issues have been noted. Despite these shortcomings, the efficient front desk staff and additional amenities like the gym make it a worthwhile option for business purposes.
In summary, the Sheraton New York Times Square Hotel is lauded for its unbeatable location and convenience, but improvements in service, room quality and amenities are necessary to uphold the four-star standard and enhance the guest experience.
Renaissance New York Times Square Hotel by Marriott offers a mostly positive guest experience, largely due to its exceptional location, cleanliness and staff service.
The hotel's standout feature is its prime location in the heart of Times Square, providing guests unparalleled access to Broadway shows, world-class dining and iconic attractions. Visitors frequently praise the stunning views from the bar and breakfast room, as well as the spacious, comfortable rooms that often overlook Times Square or 7th Avenue. The convenient proximity to public transportation further enhances the appeal for those looking to explore Manhattan.
Breakfast at the hotel garners mixed reviews with several guests appreciating the variety and quality of meals, particularly the fresh berries and healthy options. However, the high prices and inconsistent service, including the use of plastic cutlery and paper cups, left some guests dissatisfied. Dinner reviews echo this sentiment with guests commending the spectacular views from the R Lounge and the quality of cocktails, but noting that the limited menu and high prices failed to meet four-star expectations.
Rooms at the hotel are often described as spacious, comfortable and well-equipped, featuring modern amenities like large smart TVs and fridges. Cleanliness is highlighted consistently with the housekeeping staff receiving praise for maintaining a spotless environment. However, some aspects of the hotel, such as the bathrooms, are described as outdated and in need of renovation.
The staff's friendliness and efficiency significantly enhance the guest experience. Notable individuals like Omar, Mario and Justin are frequently mentioned for going above and beyond to assist guests. However, there are sporadic reports of less friendly or inflexible service in the reception and bar areas.
Wi-Fi service at the hotel is a point of contention, as guests appreciate the good internet speed but criticize the additional charges for in-room access, which many find unreasonable. The gym, though small, is well-equipped and meets the needs of guests looking to maintain their fitness routines during their stay.
Parking at the hotel is convenient but pricey with some guests noting the challenge of frequent use and the distance of the garage from the hotel. Despite these inconveniences, the parking options remain appreciated for accessing the busy Times Square area.
The nightlife around the hotel adds to its appeal for those looking to experience New York's vibrant entertainment scene. The R Lounge provides a great spot to unwind with fantastic views of Times Square. However, the bustling atmosphere can lead to noise issues, particularly for lower-level rooms.
Bedding at the hotel is widely praised for comfort. While double beds are noted as being small for two adults, the king-size beds receive high marks. This comfort contributes to an overall restful stay for most guests.
In conclusion, the Renaissance New York Times Square Hotel by Marriott is favored for its central location, clean and comfortable rooms and professional staff service. Despite some areas needing improvement, particularly in dining and Wi-Fi services, the hotel's positives largely contribute to a memorable stay in the heart of New York City.
The The Michelangelo New York, situated in a prime location between Times Square and Central Park, offers an excellent base for exploring New York City. Guests frequently commend its close proximity to major attractions such as Broadway theaters, 5th Avenue, Rockefeller Center and Bryant Park. The well-connected public transportation nearby and plethora of dining, shopping and entertainment options enhance its appeal as a top choice for visitors.
Rooms at the hotel are consistently praised for their spaciousness, cleanliness and comfort, which is often considered rare in New York. Many guests appreciate the elegant, although occasionally dated, decor and the in-room amenities like bathrobes and coffee machines. The bathrooms, large and featuring soaking tubs, also receive positive remarks. Beds are particularly noted for their extreme comfort, contributing to a restful stay.
Breakfast at the The Michelangelo New York garners mixed reviews. While many enjoy the delicious offerings and commend the service staff for their friendliness, some guests find the breakfast limited and overpriced. The dinner experience shares similar sentiments with praise for the meal quality but a desire for a more extensive menu and dining options beyond just breakfast. Despite some minor setbacks, the attentive service, especially during busy periods like Christmas, is frequently highlighted.
The hotel maintains high standards of cleanliness with numerous reviews emphasizing the immaculate condition of both rooms and public spaces. The meticulous housekeeping contributes significantly to a pleasant and comfortable experience for guests.
Staff at the The Michelangelo New York earn high marks for their exceptional service. From the friendly front desk personnel to the helpful doormen and cordial restaurant staff, the team’s professionalism and willingness to go above and beyond leave lasting positive impressions on guests.
In terms of amenities, the WiFi is appreciated for its reliability, although some find the need to log back in every 24 hours inconvenient. The gym, while functional with essential equipment, is noted to be on the smaller side and sometimes overcrowded. Parking options are convenient and varied with both valet and self-parking available, albeit at a premium cost.
Families find the hotel accommodating and comfortable with enough space and thoughtful amenities to make stays enjoyable. Special touches, such as unique New Year’s Eve experiences, further enhance the family-friendly atmosphere.
Given its central location close to Times Square, the hotel is an excellent choice for those interested in New York City’s vibrant nightlife and theatre scene. The overall positive sentiment about the The Michelangelo New York underscores its value, cleanliness, comfort and exceptional service, making it a highly recommended option for both leisure and business travelers.
The Luxury Collection Hotel Manhattan Midtown offers a standout experience for those seeking both luxury and convenience in New York City. Its prime location, nestled between Central Park and Times Square, provides easy access to the city's renowned cultural sites, shopping destinations, and Broadway shows, making it an ideal base for leisure and exploration. Guests frequently commend the hotel's spacious, well-appointed rooms, which are considered a rare luxury in New York, providing modern comforts and stunning views.
The staff is often praised for their warmth and professionalism, contributing significantly to a pleasant and welcoming atmosphere. From the moment guests arrive, they experience friendly and efficient service, with doormen and reception staff going above and beyond to ensure a smooth stay.
The rooms and suites are noted for their exceptional cleanliness and modern decor, with recent renovations enhancing the overall experience. Guests rave about the comfort of the beds, often describing them as some of the comfiest they've ever encountered. This focus on comfort extends to the suites, which are particularly suitable for families due to their generous size and thoughtful amenities.
While the breakfast experience has received mixed feedback, with some citing long wait times and high costs, many still commend the service and quick room service options. Efforts by the hotel management to address concerns have been recognized, indicating a commitment to improving guest satisfaction.
Overall, The Luxury Collection Hotel Manhattan Midtown consistently delivers a luxurious and memorable stay. Its combination of prime location, opulent accommodations, and dedicated staff make it a top choice for travelers seeking comfort and convenience in the heart of Manhattan.
The Times Square EDITION New York enjoys a prime location in the heart of Manhattan, offering guests easy access to Broadway, iconic attractions and numerous subway stations. This polished and stylish establishment seamlessly combines modern luxury with a highly desirable position, making it particularly appealing for theater enthusiasts and first-time visitors wanting to immerse themselves in the city's excitement. The hotel's design is modern and clean with excellent amenities and attentive staff.
Breakfast at the hotel is widely praised for its delicious offerings, especially the croissants and à la carte options. However, some guests found the breakfast menu limited and wished for a larger buffet. Despite this, the atmosphere and service at the Gardens restaurant receive strong endorsements. Similarly, dinner services, particularly at the Terrace Restaurant, are highly rated for their quality food and pleasant dining experiences. Guests adore the bar vibes and commend the staff's efforts to enhance dining experiences. However, some inconsistency in room service and high prices detract slightly from the overall positive impressions.
The rooms feature stylish and luxurious designs with amenities such as Le Labo toiletries and in-room coffee machines. Although some found the rooms smaller than expected, the high level of cleanliness, comfort and breathtaking panoramic views of Times Square often compensate. Guests appreciate the soundproofing and serene atmosphere amidst the bustling environment.
Cleanliness is a standout aspect with guests frequently highlighting the hotel's pristine standards and the diligent housekeeping team. The entire property, from rooms to common areas, is maintained to the highest levels of hygiene and order.
The staff at The Times Square EDITION New York are frequently praised for their professionalism, friendliness and willingness to go above and beyond to ensure a pleasant stay. While there were isolated negative experiences, the overwhelming sentiment is one of an extraordinary, courteous and helpful team.
The hotel's WiFi service is reliable and fast, contributing to the convenience for both business and leisure travelers. The well-equipped gym receives high marks for its facilities and exceptional views, further enhancing the hotel's appeal.
Families find the hotel highly accommodating with activities designed to keep children entertained, making it a suitable choice for guests of all ages. The beds are consistently praised for their comfort, contributing to a restful stay amidst the city's hustle and bustle. Some guests noted smaller bed sizes, but overall, the bedding quality is highly commended.
Although the hotel offers a five-star aesthetic with beautiful and clean rooms, there are mentions that the service sometimes falls short of five-star expectations. Despite this, The Times Square EDITION New York remains a top choice for honeymooners, offering romantic suites and packages that create memorable experiences.
In essence, The Times Square EDITION New York stands out for its exceptional location, luxurious design and attentive service, providing a modern and elegant urban retreat in the heart of Times Square.
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Romantic
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Luxury
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