Positive reviews of the Equinox Hotel Hudson Yards in New York City highlight the exceptional experience and stylish decor of the modern 5-star hotel. Guests praise the perfect location for exploring the city and highly recommend the hotel despite a few minor critiques. Overall, the Equinox Hotel Hudson Yards is an unforgettable, amazing and superb choice for a luxurious city-break in New York.
Mandarin Oriental is a 5-star hotel offering a bird's eye view of the city. Enjoy the stunning setting and beautiful views of Manhattan, together with the ultimate in service, comfort and style.
Summary of reviews
Overall, guests rave about their experience at the Mandarin Oriental, New York. The luxurious accommodations, stunning views and unparalleled 5-star service make for a truly exceptional stay. Many describe it as an oasis in the heart of the city that offers pure luxury. The location is also a highlight, particularly for those running the NYC Marathon. Despite a few negative reviews, this hotel is consistently rated as one of the best in the city with top-notch facilities and services that make it the perfect choice for a stay in NYC.
Situated at the corner of Central Park West and Central Park South, Trump International New York offers breathtaking views of Central Park and the city skyline. The hotel's rooms and suites occupy the building floors 23 through 52.
Summary of reviews
Trump International New York is a stunning hotel that offers exceptional service and amenities. The staff are welcoming and provide a 5-star service, while the hotel facilities and location are both beautiful. The hotel is perfect for a grand family vacation or romantic getaway with convenient nearby amenities. Although the high price tag may set high standards that some guests feel aren't quite met, these minor issues don't detract from the overall grandeur of the hotel. Overall, it's a once-in-a-lifetime experience that guests love and would do again in a heartbeat.
Doubletree By Hilton New York Times Square West is lauded for its exceptional location in Midtown Manhattan, making it an ideal hub for exploring New York City. Visitors appreciate its proximity to Times Square, Broadway and other iconic attractions, as well as its nearness to major public transportation. Despite some complaints about room sizes, typical for New York, the hotel’s central yet tranquil positioning is a standout feature that ensures a memorable and accessible city experience.
The overall cleanliness of the hotel is commendable with well-maintained rooms and attentive housekeeping. Although there are occasional lapses, the general standard of cleanliness remains high. Guests also appreciate the modern touches and beautiful city views from some rooms, which, despite being compact, offer essential amenities and comfort.
The hotel's breakfast receives mixed reviews. While some guests enjoy the food and the friendly staff, others feel the pricing is high and the variety limited, recommending nearby cafes as better alternatives. Similarly, the dining experience at the in-house restaurant is seen as underwhelming with limited menu options and high prices, though the rooftop bar is noted for its stunning views despite occasional closures and high entry fees.
Guest reviews highlight a positive experience with the hotel staff, emphasizing friendliness and helpfulness, particularly the bellmen and concierge. However, there are some inconsistencies with mixed interactions at the front desk. The professionalism and service quality overall contribute positively to guest satisfaction.
WiFi services at the hotel are criticized for being unreliable and spotty, despite some guests finding it initially strong and easy to access. Similarly, the gym gets mixed feedback; while clean and adequately equipped for basic workouts, issues like overcrowding and temperature control detract from its overall appeal.
Parking at the hotel is often described as expensive and logistically challenging with limited spots and high fees. Despite these hassles, the centrally located hotel and excellent staff often compensate for the inconvenience.
Families find the hotel generally accommodating, appreciating the family-friendly service and strategic location. However, smaller room sizes and occasional external disturbances, such as street noise or unwanted smells, are points of concern.
In summary, Doubletree By Hilton New York Times Square West offers a quintessential New York experience with its prime location, cleanliness and friendly staff, though some areas like dining, WiFi and parking could benefit from improvements.
The Holiday Inn Express - Times Square by IHG, is largely celebrated for its advantageous location in the heart of Times Square. Guests consistently praise the hotel’s proximity to iconic New York City attractions such as Broadway, Central Park and the Javits Center, making it an ideal choice for tourists and business travelers alike. The convenience of numerous nearby subway stations and bus stops allows for easy exploration of Midtown Manhattan with many guests highlighting the ease of access to dining options, shops and entertainment venues. The value for money, combined with the hotel's central location and comfortable accommodations, makes it a preferred choice for many visitors to the Big Apple.
Breakfast at the hotel receives mixed but generally positive reviews. Guests appreciate the variety of hot breakfast options, including omelets, sausages, fruits and cereals and often describe the offerings as tasty and filling. The friendly and helpful breakfast staff also receive commendations. However, the breakfast area is often criticized for being too small and overcrowded during peak times, leading to long lines and limited seating.
Regarding the rooms, guests commend the high standards of cleanliness and the efficient housekeeping, mentioning that rooms are generally neat and well-kept. However, the small size of the rooms and occasional maintenance issues, such as noisy air conditioning and outdated amenities, are common complaints. The comfortable beds and well-equipped rooms, along with the hotel's strategic location, contribute positively to the overall experience despite these drawbacks.
Cleanliness across the hotel garners varied feedback. Many guests are satisfied with the attentive housekeeping and clean environments. On the other hand, inconsistencies in housekeeping schedules, stained carpets and occasional musty smells in rooms lead to some dissatisfactory experiences.
The staff's performance also sees mixed reviews with many highlighting the friendliness and helpfulness of the employees. Notable mentions of staff members such as Reign, Orlando, Nathan, Benjamin and Rosa suggest exceptional service from certain individuals. However, some guests report instances of rude or unhelpful reception staff, which affects their overall perception of the hotel's service.
Free Wi-Fi receives mostly positive feedback for its strong, reliable and fast connectivity, suitable for work and leisure activities. A few guests report intermittent service issues, but these are relatively rare.
Parking at the hotel, which includes a valet service, is deemed expensive by several visitors, though it is also found to be convenient. Some guests express concerns about long wait times and additional charges, but overall, the parking service receives mixed but generally positive remarks.
Guests find the hotel's location advantageous for experiencing New York City's vibrant nightlife with easy access to restaurants, Broadway shows and entertainment venues. However, concerns are raised about the surrounding street due to reports of general unsanitary conditions and safety issues, although the prime location remains a draw for many.
The comfort and cleanliness of the beds are frequently praised, though some guests find the bed size inadequate and mention issues with old or unstable mattresses. This mixed feedback indicates that while many sleep well, others face discomfort.
As a three-star establishment, the hotel provides a satisfactory cost-benefit ratio, particularly appreciated by budget-conscious travelers. While it is small and exhibits signs of wear, the inclusion of breakfast is a notable advantage. However, some guests suggest that the facilities are below typical three-star standards, best suited for short stays.
For business travelers, the hotel's proximity to the Javits Center and ease of access to transportation make it a convenient choice. However, occasional issues with the business center and amenities are noted. The hotel's accessibility features, including metro proximity and accessible facilities, receive positive feedback from guests with disabilities, notwithstanding some minor elevator delays and maintenance issues.
Overall, the Holiday Inn Express - Times Square offers a combination of central location, cleanliness and budget-friendly comfort, making it a generally well-received choice for travelers eager to explore New York City.
Candlewood Suites NYC - Times Square by IHG offers a highly favorable location for visitors looking to explore the bustling heart of Manhattan. Its proximity to Times Square and key transport hubs like Penn Station and the Port Authority Bus Terminal ensures guests are well-placed to access New York's iconic attractions, theaters, and dining options. Despite being situated in such a vibrant area, the hotel provides a peaceful retreat, enhancing the overall guest experience.
The hotel rooms stand out for their spaciousness and practicality, featuring fully equipped kitchenettes that allow guests to prepare their own meals—a notable advantage for longer stays or those seeking flexibility. While the decor may be slightly dated, guests appreciate the cleanliness, comfortable beds, and overall quietness that facilitates restful nights. Positive interactions with the staff further enhance the stay, as guests frequently commend the team for their friendliness and readiness to assist, contributing significantly to the welcoming atmosphere.
Although the breakfast service departs from traditional hotel offerings, the availability of kitchenettes alongside complimentary coffee in the lobby fulfills guest needs, while nearby food trucks provide quick and affordable morning options. The hotel maintains a satisfactory standard of cleanliness, with guests generally pleased despite limited cleaning services. The lobby's recent renovations contribute to a fresh environment, and any service issues are typically addressed promptly by the attentive staff.
While Wi-Fi service receives mixed reviews, with some guests encountering connectivity issues, the hotel's other amenities, including a compact gym with 24-hour access and a free laundry room, add value to the stay. The property is particularly appealing for budget-conscious travelers, offering excellent value for money given its strategic location and practical amenities. Overall, Candlewood Suites NYC - Times Square by IHG delivers a comfortable, convenient, and guest-centered experience, making it a reliable choice for both tourists and business travelers exploring New York City.
The Hampton Inn Manhattan - Times Square South generally garners positive reviews for its prime location in the heart of Manhattan, making it an ideal base for exploring New York City. Guests enthusiastically praise its proximity to Times Square, ease of access to multiple tourist attractions on foot and its connectivity to public transportation with several nearby subway stations. The bustling neighborhood, teeming with restaurants, shops and Broadway theaters, enhances its appeal, as does the convenience of transportation hubs like Penn Station and the Port Authority Bus Terminal.
The hotel staff receive numerous commendations for their friendliness and attentiveness, particularly those at the front desk and in the valet parking service. Despite some isolated incidents of less satisfactory service, the majority of guests felt well-served and welcomed. The inclusive breakfast, featuring a variety of hot and cold items, is another well-liked perk, though some guests noted it could be monotonous and the breakfast area crowded at times.
Rooms at the hotel present a mixed picture. While many guests found them comfortable and clean with commendations for the comfortable bedding, others felt the rooms were quite small and could benefit from updates. Some maintenance issues and occasional cleanliness oversights were reported, including problems with ventilation and outdated decor.
Cleanliness overall is another area with divided opinions. While many highlighted clean bathrooms and fresh towels, others pointed out inconsistencies in housekeeping with some rooms cleaned infrequently unless requested. There were also reports of more significant hygiene concerns including residue from previous guests and occasional encounters with pests.
Wi-Fi connectivity received mixed reviews as well with some guests finding it reliable and others experiencing weak and intermittent signals, particularly on higher floors. Parking options, though convenient, were noted for their high costs and occasional lack of clear information.
The hotel's location offers excellent access to New York's nightlife, though some guests were concerned about the street environment around the hotel. Regarding bed quality, most guests praised the comfort, despite a few criticisms about size and occasional wear and tear.
Overall, the Hampton Inn Manhattan - Times Square South offers an affordable and convenient option for those looking to stay in central Manhattan. Its friendly staff, inclusive breakfast and excellent location make it a solid choice, particularly for those prioritizing accessibility to key city attractions and value for money. However, there is room for improvement in areas such as room size, cleanliness, Wi-Fi consistency and breakfast variety.
Four Points by Sheraton Midtown - Times Square garners substantial praise for its prime Manhattan location, providing guests with convenient access to iconic New York City landmarks such as Times Square, the Empire State Building, Madison Square Garden and various public transportation hubs. This central positioning, close to dining, shopping and entertainment options, makes it an excellent base for exploring Midtown and beyond.
While the hotel rooms vary in size and quality, many guests appreciate their cleanliness, comfort and the beautiful views available from some rooms. The staff's consistently friendly and professional service enhances the stay with particular praise for the helpfulness of the front desk team and the diligent housekeeping staff.
The breakfast offerings are generally well-received for their variety and quality, although some guests note the cost and repetitive menu as areas for improvement. The dinner options, including a varied fish menu, are complemented by a charming bar area known for its local beers and welcoming ambiance, thanks to the friendly bartender.
The hotel’s WiFi service is also praised for its strong and reliable connection, suitable for both leisure and business needs. The gym, while small, is well-equipped and appreciated for its 24/7 availability, although some guests desire more multifunctional exercise equipment.
Cleanliness is a highlight with guests frequently remarking on the well-maintained and hygienic condition of both rooms and common areas. The beds receive overwhelmingly positive feedback for their comfort, contributing to a restful night’s sleep.
Parking at the hotel is considered expensive with valet options seen as costly. However, the hotel's convenience in providing discounts on nearby parking facilities is beneficial for those willing to search for economical options.
The nightlife around the hotel is vibrant, offering a plethora of bars, nightclubs and restaurants. However, some guests advise caution due to concerns about safety and noise in the surrounding area.
Overall, Four Points by Sheraton Midtown - Times Square offers a solid combination of location, service and amenities, making it a practical choice for visitors aiming to immerse themselves in the dynamism of New York City. Despite some minor drawbacks, its central position and attentive staff make it a favored choice for travelers.
The InterContinental New York Times Square by IHG, is praised by guests for its unbeatable location near Times Square, public transportation and great restaurants. The breakfast experience is mixed with some guests finding it delicious and others finding it limited, expensive and with hidden charges. The rooms range in quality from outdated and small to modern and spacious with some guests encountering issues with misleading room descriptions. Guests appreciate the hotel's focus on cleanliness with most finding their rooms to be clean and comfortable, although some encountered minor issues. The staff received high praise for their excellent customer service, although there were some isolated incidents of unfriendly or unhelpful staff. The beds are generally reported to be comfortable, despite a few negative comments. Overall, the InterContinental New York Times Square is a good choice for those looking for a clean and comfortable stay in a fantastic location, although guests should be aware of possible issues with breakfast, room descriptions and service.
The Courtyard by Marriott New York Manhattan/Central Park is a great choice for visitors to Manhattan due to its ideal location just a couple of blocks away from Times Square and Central Park. The hotel offers comfortable rooms at a great value with fantastic city views. The staff are friendly, accommodating and helpful with many guests praising specific staff members for going above and beyond in their service. The cleanliness of the hotel is highly praised by guests with many reviews mentioning the spotless rooms and well-maintained facilities. While some guests had mixed opinions on the breakfast, the diverse and varied breakfast options and choice of hot and cold food were positively noted. The hotel is also considered a good spot for families of all sizes to enjoy a pleasant stay in Manhattan with convenient amenities and accommodating staff. The beds are described as very comfortable, fantastic and super comfy, making for a great night's sleep. Overall, the Courtyard by Marriott New York Manhattan/Central Park is a highly recommended hotel for its central location, friendly staff, clean rooms and comfortable beds.
The Element Times Square West in Manhattan is highly regarded for its prime location, making it an ideal choice for both tourists and business travelers. Its proximity to Times Square, major subway lines, and key transportation hubs like Penn Station offers guests easy access to the city’s attractions. Situated amongst vibrant dining and entertainment options, the hotel provides a perfect blend of city excitement and a quiet retreat.
Guests appreciate the overall comfort and modern amenities of the hotel, including spacious rooms equipped with kitchenettes—featuring refrigerators, microwaves, stoves, and dishwashers—that cater to both short and extended stays. The rooms are noted for their cleanliness, with comfortable beds and stunning city views enhancing the experience. While there are occasional comments about noise and elevator wait times, these are minor compared to the overall satisfaction with the accommodations.
Breakfast receives generally positive reviews for its variety and quality, with many guests finding value in the complimentary offering. However, the breakfast area can be overcrowded at times, and the selection could benefit from more plant-based options. The hotel’s gym, open 24/7, is well-equipped and considered a valuable amenity, despite being compact.
The staff at Element Times Square West earns high marks for their friendliness and helpfulness, contributing significantly to a positive atmosphere. While free Wi-Fi is mostly reliable, ensuring an uninterrupted browsing experience, there are rare incidents of connectivity issues. The hotel does not offer its own parking but provides convenient access to nearby garages.
For those interested in nightlife, the surrounding area offers lively venues and dining options, with some noise from nearby rooftop pubs noted. Overall, the Element Times Square West is recommended for travelers who value location and affordability, with its central geographic advantage and practical amenities making it a preferred choice for those visiting New York City.
Treat yourself to an elevated experience at Residence Inn New York Manhattan/Central Park, the tallest hotel in New York City. Soak in the mesmerizing NYC views and take a short walk to unbeatable destinations such as Rockefeller Center, Broadway Theatre, Times Square and Central Park. Every room is equipped with modern amenities, while there is also free breakfast, a fitness centre and event spaces available.
Summary of reviews
The Residence Inn by Marriott New York Manhattan/Central Park is a fantastic hotel with an unbeatable location in the heart of Manhattan, offering amazing views of the city skyline and Central Park. Many attractions, such as Times Square and Broadway, are just a short walk away and the hotel is located near multiple subway lines. Guests rave about the friendly and accommodating staff, the comfortable rooms with stunning views and the delicious breakfast buffet that is included in the stay. While rooms get mixed reviews for quality, the hotel's comfort is undeniable with comfortable beds and spaciousness. The hotel's cleanliness is also highly praised with guests describing it as extremely clean. Guests appreciate the staff's attentiveness and helpfulness, making for a luxurious and enjoyable stay overall.
M Social Hotel New York Times Square stands out as a highly recommended choice for anyone looking to immerse themselves in the vibrancy of New York City. Nestled in the heart of Manhattan, guests benefit from its prime location, which offers close proximity to iconic attractions like Times Square, Central Park and Broadway theatres. Despite its central spot, the hotel provides a surprisingly restful retreat with quiet surroundings and breathtaking views of Times Square from many rooms and the rooftop bar.
The breakfast experience at M Social Hotel often delights guests with its delicious and varied selection, including an American-style buffet that provides an excellent start to the day. While some found the wait times and pricing to be drawbacks, the friendly service generally compensates for these minor inconveniences. Dinner at the hotel receives praise for its ambiance, particularly the rooftop bar with its stunning views, even though some guests note the prices are on the higher side.
Rooms at M Social Hotel are typically larger than expected for New York City standards, offering modern amenities and a clean, comfortable environment. Guests appreciate the spaciousness, comfortable beds, beautiful views and daily housekeeping services. Although there are occasional reports of minor maintenance issues and inadequate lighting, the overall sentiment towards the rooms remains positive.
The hotel consistently receives high marks for cleanliness with spacious, well-equipped and tidy rooms being a common highlight. Housekeeping is efficient and thorough, ensuring a spotless environment. The friendly and attentive staff also add to the positive guest experience, providing welcoming and professional service from check-in to departure.
While the free WiFi generally performs well with good to fast speeds, some guests experience slow or temperamental connections, particularly on higher floors. The gym facility, although small, is well-equipped and clean, catering well to guests' fitness needs.
Parking presents a challenge due to its off-site nature and high costs, but the hotel staff assists in providing directions and recommendations for nearby options, ensuring a manageable experience. Families will find the M Social Hotel particularly accommodating with various entertainment options in the lobby and spacious common areas, though the room sizes may feel cramped for larger groups.
In summary, M Social Hotel New York Times Square offers a commendable stay marked by its prime location, clean and comfortable rooms and friendly service, making it an excellent choice for a quality experience in the city's heart.
Holiday Inn New York City - Times Square by IHG, stands out prominently for its prime central location in Manhattan, which places guests within walking distance of iconic attractions like Times Square, Bryant Park and the Empire State Building. The hotel's proximity to subway stations, the Port Authority Bus Terminal and Penn Station offers excellent public transport options, making it a convenient hub for exploring New York City. Guests particularly appreciate the vibrant and accessible area with an array of shops, restaurants, theaters and cafes nearby, ensuring a seamless sightseeing experience. The central location also offers stunning city views from higher floors, particularly of the Empire State Building.
Rooms at the hotel, while compact, are praised for their cleanliness, modern decor and functionality. Visitors find the rooms cozy and comfortable, equipped with convenient amenities like mini-bars and fridges. Maintenance is generally good with housekeeping ensuring fresh linens and tidy spaces daily. Despite occasional issues with storage space and minor maintenance problems, the overall impression is one of cleanliness and functionality suitable for short stays.
The staff at the hotel receive frequent commendations for their friendliness, helpfulness and professionalism. Front desk personnel and housekeeping staff are notably polite and attentive, contributing significantly to guests' positive experiences. Specific employees have been highlighted for their exceptional service, enhancing the welcoming atmosphere of the hotel.
Guests find the beds at Holiday Inn New York City - Times Square to be comfortable and inviting, contributing to restful sleep. Cleanliness and comfort are recurring themes with beds frequently described as clean and adequately furnished. Although there are isolated reports of minor bedding issues, the general feedback is overwhelmingly positive.
One area with mixed reviews is the breakfast experience. While some guests find the breakfast hearty and delicious, others criticize the lack of variety, high prices and occasional cleanliness issues during breakfast service. Consequently, a number of guests suggest exploring nearby cafes as an alternative.
Accessibility is another strong point with the hotel located conveniently near a variety of transportation options, enhancing the overall ease of navigating the city. The central location along with good accessibility features makes it a comfortable choice for all types of travelers.
Despite the occasional challenges with parking, WiFi inconsistencies and external noise due to the hotel's bustling location, the Holiday Inn New York City - Times Square by IHG, is praised for its overall cleanliness, comfort, superb staff and unbeatable location. It provides a solid accommodation option for those looking to immerse themselves in the vibrant energy of New York City.
W New York - Times Square enjoys an enviable location in the heart of Times Square, making it a prime choice for visitors eager to explore New York City. This central positioning provides easy access to Broadway, iconic landmarks, dining options, and public transportation, all of which are highlights in the reviews. The staff consistently garners high praise for their friendly and attentive service, with many individuals receiving personal mentions for going above and beyond to meet guest needs. The cleanliness of the hotel contributes to its appeal, offering a well-maintained and inviting atmosphere.
Guests often appreciate the rooms for their modern design, comfort, and stunning views of the city, particularly from higher floors. However, some areas for improvement are noted, such as the need for updates in certain rooms and concerns over noise and space limitations. The gym is well-received, described as spacious and well-equipped, further enhancing the guest experience for fitness enthusiasts.
While the breakfast receives mixed feedback, with some enjoying the options and environment, others find it limited and overpriced. The Wi-Fi service also presents a challenge for some guests, especially concerning additional fees and connection quality. Despite these critiques, the overall experience at W New York - Times Square remains favorable, with its stylish design, exceptional service, and unbeatable location often leading visitors to recommend the hotel and return for future stays. The combination of comfort and proximity to the vibrant life of Times Square provides a memorable stay for those looking to immerse themselves in the energy of New York City.
The JW Marriott Essex House New York is a top-notch hotel that offers excellent service and a prime location. Guests consistently praised the staff for their friendliness, professionalism and attention to detail with many highlighting the exceptional concierge services. The breakfast was delicious and served by helpful staff and the large rooms were comfortable and well-appointed. The hotel's staff went above and beyond to ensure guests' comfort and satisfaction, even in celebrating special occasions. While a few guests had minor complaints, the vast majority of guests had an exceptional experience and highly recommend the hotel. Overall, the JW Marriott Essex House New York is an excellent choice for travelers seeking a memorable stay in New York City.
New Yorker by Lotte Hotels is a great choice for those looking for a comfortable and convenient stay in the heart of New York City. The hotel's location is unbeatable with easy access to all major attractions and transport links. While some rooms may be small and have outdated decor, they are generally clean and comfortable with all necessary amenities. The staff is exceptional with many guests praising their friendliness and helpfulness. The beds are also a highlight with numerous guests raving about their comfort level. Overall, New Yorker by Lotte Hotels is a great choice for those looking for a clean, comfortable and convenient stay in the city.
The Sheraton New York Times Square Hotel enjoys resounding praise for its prime location, which places guests at the heart of Manhattan, mere steps away from iconic attractions such as Times Square, Central Park and Broadway theaters. This strategic position offers ease of access to subway stations and major sites like the Museum of Modern Art (MoMA) and Rockefeller Center. The convenience of nearby airports and surrounding dining and shopping options further enhances the overall guest experience, making it an exceptional base for exploring New York City.
Breakfast at the hotel elicits mixed reactions. Many guests appreciate the American variety, cleanliness and friendly service, though long waiting times, high prices and limited options for those with dietary restrictions are common grievances. Similarly, the dinner experience is varied but generally positive. Guests highlight the quality of food and service, especially at the Library Bar, despite some criticisms about the restaurant aesthetics and availability of mixed drinks.
Rooms at the hotel are noted for their cleanliness, comfort and impressive city views from higher floors. However, complaints arise about the small size and outdated furnishings, along with issues like noisy air conditioning and inadequate soundproofing. The mixed reviews extend to the cleanliness of the rooms, where efforts by the diligent cleaning staff are recognized, but lapses in thoroughness are occasionally reported.
Staff experiences vary widely. While some guests laud the helpfulness and professionalism of certain employees, particularly in housekeeping and bell services, the reception staff often receive harsh criticism for rudeness and inefficiency, which detracts from the overall guest experience.
Wi-Fi access is another pain point with many guests finding the extra cost unreasonable and the quality of service inconsistent. Complimentary Wi-Fi for Marriott Bonvoy members is a plus, but connectivity issues remain a frequent source of frustration.
The hotel's gym is well-regarded for its extensive equipment and cleanliness, providing a satisfactory fitness experience despite occasional minor issues. Parking, although available, is often described as expensive with some maintenance concerns related to the parking garage.
The beds receive mixed reviews; some guests find them comfortable, while others consider them too small or uncomfortable due to hard, noisy mattresses. These mixed experiences contribute to the overall perception that the hotel may not fully meet expectations for a four-star rating.
Business travelers will find adequate facilities such as conference rooms and a business service center, though some operational concerns and security issues have been noted. Despite these shortcomings, the efficient front desk staff and additional amenities like the gym make it a worthwhile option for business purposes.
In summary, the Sheraton New York Times Square Hotel is lauded for its unbeatable location and convenience, but improvements in service, room quality and amenities are necessary to uphold the four-star standard and enhance the guest experience.
The Luxury Collection Hotel Manhattan Midtown offers a standout experience for those seeking both luxury and convenience in New York City. Its prime location, nestled between Central Park and Times Square, provides easy access to the city's renowned cultural sites, shopping destinations, and Broadway shows, making it an ideal base for leisure and exploration. Guests frequently commend the hotel's spacious, well-appointed rooms, which are considered a rare luxury in New York, providing modern comforts and stunning views.
The staff is often praised for their warmth and professionalism, contributing significantly to a pleasant and welcoming atmosphere. From the moment guests arrive, they experience friendly and efficient service, with doormen and reception staff going above and beyond to ensure a smooth stay.
The rooms and suites are noted for their exceptional cleanliness and modern decor, with recent renovations enhancing the overall experience. Guests rave about the comfort of the beds, often describing them as some of the comfiest they've ever encountered. This focus on comfort extends to the suites, which are particularly suitable for families due to their generous size and thoughtful amenities.
While the breakfast experience has received mixed feedback, with some citing long wait times and high costs, many still commend the service and quick room service options. Efforts by the hotel management to address concerns have been recognized, indicating a commitment to improving guest satisfaction.
Overall, The Luxury Collection Hotel Manhattan Midtown consistently delivers a luxurious and memorable stay. Its combination of prime location, opulent accommodations, and dedicated staff make it a top choice for travelers seeking comfort and convenience in the heart of Manhattan.
Categories
Parking
Skyscraper
Luxury
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-20 out of 53 hotels in and around East Rutherford