Info
Summary of reviewsPalm Inn Hotel near Tyler Mall in Riverside offers a convenient location, particularly for guests interested in exploring local shopping and dining options, being close to the Tyler Mall and various restaurants. This accessibility, coupled with its proximity to major freeways and Disneyland, caters well to travelers planning varied activities. The hotel's location is generally satisfactory despite some concerns about the surrounding area's atmosphere and cleanliness.
Rooms at the Palm Inn Hotel are spacious, with many guests finding them clean and well-maintained. Positive remarks focus on the cozy layout and functional amenities, with particularly favorable mentions of the king-size beds. The night staff is appreciated for their service, enhancing the overall stay experience. Nonetheless, some cleanliness issues persist, with reports of stained bedding, odors, and pests affecting the rooms.
Cleanliness emerges as a considerable challenge for the hotel. There are consistent reports of dirtiness, unpleasant odors, and insects, notably in rooms and areas like the pool. Recurring issues involve cigarette smells in non-smoking areas and stained linens, alongside deficiencies in basic amenities such as towels and pillows.
The hotel staff, however, shines in reviews, noted for their professionalism and courteous service. Their attentiveness contributes significantly to a welcoming atmosphere, with the staff often praised for their responsiveness to guest needs and overall helpfulness. Despite some occasional concerns regarding morning interactions, the predominant sentiment towards the staff remains highly positive.
Beds at the Palm Inn Hotel are described variably, with newer beds offering comfort appreciated by many guests seeking restful sleep. However, mixed reviews highlight issues with cleanliness and maintenance, such as cigarette burns and odors, indicating inconsistencies in guest experiences.
Overall, while Palm Inn Hotel near Tyler Mall in Riverside presents notable advantages in location and staff service, addressing the cleanliness concerns and enhancing bedding quality could significantly improve guest satisfaction.
Show moreRead review summaries for all categories
Categories
