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Summary of reviewsQuality Inn Edison-New Brunswick enjoys a highly favorable location, ideal for visitors with diverse itineraries. Positioned just off the highway, the hotel offers easy access to major routes, making commuting and traveling straightforward. Its proximity to Metuchen train station and Newark airport is particularly convenient for those heading to New York City or flying in and out. The surrounding area is well-equipped with an Applebee’s, a general store and various restaurants all within walking distance. Shoppers will find a nearby plaza and the Convention Center is a mere three-minute drive away. The area’s quiet and comfortable nature further enhances the experience, complemented by convenient parking.
The breakfast at Quality Inn Edison-New Brunswick is generally well-received with many guests appreciating the variety of options including hot foods like eggs, sausages and hash browns, as well as cereals, fruits, juices and fresh waffles. The cleanliness of the breakfast area and the satisfying range of choices cater to varying tastes, although there are occasional inconsistencies and some lack of variety.
Guest feedback on the rooms is mixed but leans positive, often highlighting cleanliness, comfort and spaciousness with amenities such as microwaves and refrigerators. Comfortable beds and a quiet atmosphere are noted as positive aspects. However, there are concerns regarding musty odors, outdated furnishings, occasional cleanliness lapses and maintenance issues such as noisy appliances and broken beds.
Cleanliness reviews are varied. Many guests praise the very clean and comfortable rooms, citing well-maintained facilities, clean common areas and a peaceful environment. Friendly and attentive staff are commended for their efforts in maintaining cleanliness. Conversely, some guests report significant cleanliness issues including roaches, unpleasant odors, dust, worn carpets and incidents pointing to inadequate room hygiene.
The staff at Quality Inn Edison-New Brunswick receives numerous accolades for their exceptional service. The front desk and breakfast attendants are frequently praised for their friendliness, helpfulness and professionalism. Staff members like Michael and Natasha are noted for their warm, understanding and accommodating nature, significantly enhancing guests' experiences. Despite a few criticisms regarding service, the predominant feedback reflects a team dedicated to providing excellent customer service.
Overall, the comfortable beds are a notable highlight, contributing to a pleasant and restful stay. Most guests find the beds and pillows especially comfy, though there are mentions of occasional issues such as narrow beds and one report of a broken bed.
In summary, Quality Inn Edison-New Brunswick is favored for its strategic location, comfortable and well-equipped rooms, accommodating staff and a generally satisfying breakfast experience. However, attention to room updates and consistent cleanliness could further enhance the overall guest experience. Show more
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Categories
Inn with Parking
This hotel offers parking facilities for guests. Situated between Edison and New Brunswick, it provides easy access to both cities.
Accessible Inn
This hotel offers wheelchair-accessible rooms, including King Room - Accessible/Non Smoking and Double Room with Two Double Beds - Accessible/Non Smoking. It provides wheelchair access throughout the property.
Business Inn
Inn with Gym
3-Star Inn
Room Types
Standard King Room - Non-Smoking This room includes a coffee machine, iron and satellite channels.
Please note, a microwave and refrigerator are available on request.
Double Room with Two Double Beds - Non-SmokingThis double room has a satellite TV and air conditioning.
Please note, a microwave and refrigerator are available on request.
King Room - Accessible/Non SmokingThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a bath or a shower. The unit has 1 bed.
Double Room with Two Double Beds - Accessible/Non SmokingThe spacious family room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a bath or a shower. The unit has 2 beds.
Guest Reviews
7.6
Good
Location
Quality Inn Edison-New Brunswick boasts a location that many guests find highly convenient and strategically situated for their needs. Positioned right off the highway, it offers easy access to major routes, making commuting straightforward. Travelers heading to New York City will appreciate the short train journey from Metuchen, while those flying in or out of Newark airport will find the proximity ideal.
The surrounding area is well-equipped with an Applebee's, a general store and various restaurants within walking distance. Shoppers will appreciate the nearby plaza and those attending events will find the Convention Center just a brief three-minute drive away. The hotel's quiet and comfortable area contributes to a peaceful atmosphere, while convenient parking adds to the seamless experience.
Overall, the central location, coupled with its accessibility to key destinations and amenities, makes Quality Inn Edison-New Brunswick a practical choice for visitors with different itineraries.
Breakfast
The breakfast experience at Quality Inn Edison-New Brunswick generally receives positive feedback from guests. Many highlighted the good variety of options available, including hot foods like eggs, sausages and hash browns, as well as cereals, fruits, juices and fresh waffles. Guests appreciated the cleanliness of the breakfast setup and found the choices to be satisfying and catered well to different needs.
However, some guests noted inconsistencies. While many praised the excellent and hot breakfast with a wide array of options, others were disappointed by the lack of variety and occasional shortages of items. A few reviews criticized the breakfast for being too simple or described instances where only basic to-go bags with a muffin, granola bar and water were provided, which did not meet their expectations.
Despite these mixed experiences, the general sentiment leans towards a positive breakfast offering with an ample selection of fresh and hot options that cater to most guests' morning needs.
Rooms
The Quality Inn Edison-New Brunswick garners a mix of feedback regarding its rooms with many guests highlighting the cleanliness and comfort. Rooms are frequently described as clean, comfortable and spacious, often featuring amenities such as microwaves and refrigerators. Comfortable beds and a quiet atmosphere contribute positively to guest experiences.
However, several guests noted issues such as musty odors, outdated furnishings and occasional cleanliness lapses in the bathrooms and floors. Some guests encountered room-specific problems like noisy appliances, broken beds and unpleasant smells. Moreover, there were mentions of maintenance concerns, such as old fixtures and minor housekeeping oversights.
Overall, while the rooms are generally praised for their comfort and cleanliness, attention to detail and updates could enhance the guest experience further.
Beds
Guests at the Quality Inn Edison-New Brunswick generally found the beds to be comfortable and conducive to a good night's sleep. Reviews frequently mentioned clean and comfy accommodations, highlighting beds and pillows as especially comfy. Visitors appreciated the rooms being clean and equipped with amenities like a microwave and refrigerator. However, there were a few mentions of beds not being comfortable, including one instance of a broken bed. Some guests noted the beds could've been a bit bigger and found them to be narrow. Despite these occasional issues, the overall consensus points to a pleasant and restful experience with comfortable beds being a significant highlight.
Cleanliness
Quality Inn Edison-New Brunswick receives mixed reviews regarding its cleanliness. On the positive side, many guests appreciated the very clean and comfortable rooms, noting that both the staff and facilities were extremely clean and well-maintained. The beds were frequently mentioned as being very comfortable, contributing to an overall pleasant stay.
Guests highlighted the friendly and attentive staff, who ensured that common areas were clean and frequently restocked. Some guests also mentioned that the hotel was clean and quiet, making it a suitable choice for a peaceful visit.
However, not all feedback was favorable. Some guests encountered cleanliness issues such as roaches, unpleasant odors and significant dust in rooms. Concerns were raised about the general hygiene, including incidents like a cigarette left on the bathroom mirror, moldy smells, worn carpets and peeling wallpaper. The cleanliness of the hotel varied noticeably with a few guests describing it as very dirty and unhygienic. Additionally, the responsiveness of the cleaning staff was called into question with instances of rooms not being cleaned regularly.
In conclusion, while many guests found Quality Inn Edison-New Brunswick clean and comfortable with great customer service, there were significant concerns from others, pointing out lapses in cleanliness and room maintenance.
Staff
Quality Inn Edison-New Brunswick has garnered numerous commendations for its exceptional staff. From the front desk to the breakfast attendants, guests repeatedly emphasize the friendliness and helpfulness of the team. The front desk staff, including individuals like Michael and Natasha, are highlighted for their warm welcomes and understanding nature. Guests frequently mention the staff's accommodating and attentive demeanor, ensuring that visitors feel supported and their requests are promptly addressed. The overall professionalism and personable interactions have made a significant positive impact on guests' experiences. Cleanliness of the hotel is also noted, adding to the overall positive guest reviews. Despite a couple of criticisms regarding the service, the predominant sentiment reflects a team that is consistently friendly, responsive and dedicated to providing excellent customer service.
No, Quality Inn Edison-New Brunswick doesn't have any pool.
No, a spa isn't available at Quality Inn Edison-New Brunswick.
No, Quality Inn Edison-New Brunswick doesn't allow dogs.
Yes, parking facilities are available at Quality Inn Edison-New Brunswick.