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Accessible Hotels Taking Steps Towards Sustainability in Edmonton

41 HOTELS IN AND AROUND EDMONTONRanking can be influenced by the commissions we receive.
Holiday Inn Conference Centre Edmonton South by IHG main photo
From $93
$
Info
Summary of reviews
The Holiday Inn Conference Centre Edmonton South by IHG receives widespread praise for its strategic and convenient location, making it an ideal choice for travelers seeking accessibility to various parts of Edmonton. Its proximity to transportation links and local amenities enhances the overall travel experience, with guests appreciating the quieter setting away from the downtown core. The convenience of free parking, including heated underground parking, and easy access to restaurants and shopping areas further adds to its appeal.

The hotel is well-regarded for its friendly and efficient service, with staff members providing a warm, welcoming atmosphere that enhances each guest's stay. The positive interactions with management and front desk staff, who adeptly handle busy situations, contribute to a seamless experience from check-in to check-out. Additionally, the clean and well-maintained facilities, including comfortable and spacious rooms equipped with modern amenities, ensure a pleasant stay, despite isolated maintenance issues.

Dining at the hotel is notably enjoyable, with guests praising the on-site restaurants Ricky's and Monsoon for their delightful dishes and professional service. Ricky's offers an ethnic twist to traditional breakfast options, while Monsoon stands out for its superb East Indian cuisine. These establishments, combined with nearby dining options, significantly enhance guest experiences.

Guests consistently find the rooms at the hotel to be comfortable and relaxing, with high-quality beds and a variety of pillow options contributing to restful sleep. The combination of clean sheets and spacious layouts further underscores the comfort and convenience offered to both leisure and business travelers.

The pool area offers a family-friendly and relaxing environment, with clean facilities and saltwater enhancing its charm. While some guests report issues with closures, the overall sentiment remains positive. Meanwhile, the convenient parking options, despite occasional space shortages, are generally appreciated, especially the hotel’s proactive assistance in securing underground spots.

Overall, the Holiday Inn Conference Centre Edmonton South by IHG is highly recommended for its balanced offerings of comfort, accessibility, and exceptional service, catering to a diverse range of travel purposes and enhancing the overall guest experience.
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Sustainability Journey
Accessible
Golf
DoubleTree by Hilton Edmonton Downtown main photo
From $112
$
Info
Summary of reviews
DoubleTree by Hilton Edmonton Downtown garners favorable reviews predominantly for its strategic location, spacious rooms, cleanliness and accommodating staff. The hotel is ideally situated near key landmarks such as Rogers Place and the Edmonton Convention Center, providing easy access to various central attractions, shops and restaurants. Although the surrounding area may be unsettling due to the presence of homeless individuals, the central positioning remains advantageous for guests.

The hotel’s breakfast offerings receive mixed feedback. Guests appreciate the delicious food available both in the restaurant and through room service, particularly when the breakfast is included in the room rate. However, many express disappointment over the high cost of breakfast and the lack of a buffet-style option. Occasional service issues and the limited variety of food further detract from the experience.

Dinner, on the other hand, is generally well-received with guests praising the quality and pricing of meals in the lounge and restaurant/bar areas. The pleasant atmosphere and kind staff contribute to a positive dining experience, though there are occasional remarks about less satisfactory dishes.

Rooms at the
DoubleTree by Hilton Edmonton Downtown are repeatedly praised for their spaciousness, cleanliness and comfort. Guests appreciate the modern design, excellent housekeeping and thoughtful layout, ensuring a pleasant stay. High marks are also given for the comfortable beds, although a few guests noted issues with firmness.

Cleanliness is a standout feature across the property with modern decor and well-maintained facilities enhancing the guest experience. While there are minor complaints about cleanliness in specific areas, the overall sentiment remains positive.

The staff at the hotel is frequently commended for their friendliness and helpfulness, significantly contributing to a welcoming atmosphere. Specific staff members, such as Jeff, Arman and Ramanjeet, are highlighted for their exceptional service.

Parking at the hotel, however, draws consistent criticism for its high cost and poor design. Guests find the additional parking fees exorbitant and note challenges with the tight underground parking garage, particularly for larger vehicles.

For families, the hotel offers spacious rooms and convenient proximity to popular attractions, making it a suitable choice for those traveling with children. The property is well-maintained and pet-friendly, although some amenities like hot tubs may occasionally be out of service.

In summary,
DoubleTree by Hilton Edmonton Downtown stands out for its prime location, comfortable rooms, cleanliness and exceptional staff, making it a recommended option for those visiting Edmonton. Improvements in breakfast offerings and parking facilities would further enhance the guest experience.
Categories
Sustainability Journey
Accessible
Honeymoon
Hampton Inn & Suites Edmonton St. Albert, Ab main photo
From $107
$
Info
Summary of reviews
The Hampton Inn & Suites Edmonton St. Albert has garnered high praise across various aspects, making it a highly recommended choice for a wide range of travelers. Located in a prime area, the hotel offers exceptional convenience, with easy access to major thoroughfares, shopping centers like Kingsway Mall and West Edmonton Mall, and a plethora of dining options. Its strategic location provides a peaceful yet accessible environment, ideal for families, business travelers, and anyone needing proximity to local hospitals.

The hotel is particularly noted for its impressive breakfast offerings, which exceed typical expectations with a diverse and high-quality selection that changes daily. Guests enjoy the variety, including freshly made waffles and real scrambled eggs, all served in a clean and organized setting by a friendly staff, making for a satisfying morning experience.

Rooms at the Hampton Inn & Suites are repeatedly praised for their spaciousness, modern decor, and exceptional cleanliness. Comfortable beds ensure a restful night, and the inclusion of separate toilet and shower areas in some rooms adds to the convenience. The consistently spotless and almost new appearance of the hotel, from rooms to public areas like the pool and lobby, underscores its commitment to cleanliness.

The staff at the hotel are frequently lauded for their friendliness and professionalism, contributing significantly to a warm and welcoming atmosphere. Their exemplary service is reflected in their dedication to ensuring a pleasant stay for all guests, including families and pet owners. The hotel is noted as being extremely pet-friendly, with amenities that cater well to guests traveling with dogs.

Additionally, the hotel's gym, swimming pool, and hot tub facilities are described as well-maintained and enjoyable, offering a comfortable space for fitness and relaxation activities. The pool area, particularly enjoyed by children, remains a popular feature for family travelers.

Overall, the Hampton Inn & Suites Edmonton St. Albert is highly recommended for its superb location, exceptional cleanliness, friendly service, and amenities that cater to a variety of needs, ensuring a delightful stay for all guests.
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Sustainability Journey
Accessible
Golf
DoubleTree by Hilton West Edmonton main photo
DoubleTree by Hilton West Edmonton
Hotel in EdmontonCA flag
8.5
Very Good
From $118
$
Info
Summary of reviews
DoubleTree by Hilton West Edmonton consistently receives positive reviews for its prime location, exceptional breakfast, and remarkable staff. Situated conveniently in the west of Edmonton, the hotel offers easy access to major attractions such as Rogers Place and West Edmonton Mall, making it an ideal choice for both business and leisure travelers. Guests appreciate the cleanliness and accessibility of the property, along with the attentive service provided by the hotel staff, who are noted for their professionalism and friendly nature.

The breakfast experience stands out as a highlight, often exceeding typical hotel standards. Guests rave about the diverse and abundant selection available at the breakfast buffet, complemented by the welcoming atmosphere fostered by the staff. While the breakfast may be considered pricey by some, the quality and variety are typically deemed worthwhile.

Rooms at the hotel are praised for their spaciousness and cleanliness. Many guests find the accommodations comfortable, with ample space for families, and appreciate the hotel’s efforts to provide upgrades when necessary. Although some mention minor issues such as worn-out décor and occasional maintenance concerns, these are overshadowed by the overall positive experience, including the scenic views from the rooms.

The hotel is also commended for its exceptional standards of cleanliness, with both rooms and public areas maintained meticulously. Guests consistently describe the environment as inviting and stylish, further enhanced by the hospitable staff who contribute to a seamless and enjoyable stay.

The pool area receives positive remarks for its cleanliness and accessibility, remaining open 24/7 for guest convenience. Families particularly enjoy the pool, though some minor criticisms about the absence of a hot tub and occasional maintenance issues are noted.

Regarding the beds, feedback is mixed. Many guests find them comfortable and conducive to restful sleep, yet some encounter issues with bed condition, size, or firmness. Despite these occasional drawbacks, the overall sentiment tends to lean towards a pleasant sleep experience, adding to the hotel's favorable reputation.

Ultimately, guests leave DoubleTree by Hilton West Edmonton with a strong impression of its convenient location, excellent amenities, and exceptional customer service, all contributing to a memorable and satisfying stay.
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Accessible
Family
Home2 Suites by Hilton West Edmonton main photo
Home2 Suites by Hilton West Edmonton
Hotel in EdmontonCA flag
8.5
Very Good
From $85
$
Info
Summary of reviews
Home2 Suites by Hilton West Edmonton offers a highly satisfying stay for both leisure and business travelers, with numerous positive reviews highlighting its key features. The hotel's prime location stands out, being conveniently close to major attractions such as the West Edmonton Mall and the city's bustling dining scene, while maintaining a peaceful ambiance. Families and travelers alike appreciate the accessibility to major routes and the quiet environment the hotel provides.

Guests frequently praise the delicious and varied breakfast, featuring a buffet with an array of options, including a make-your-own waffle station and breakfast sandwiches. The breakfast, coupled with the friendly staff, offers an excellent start to the day.

The hotel's rooms are consistently described as spacious, clean, and equipped with modern amenities. The inclusion of kitchenettes provides a home-like atmosphere, particularly beneficial for families and those on longer stays. The comfortable beds and pillows ensure restful nights, adding to the overall comfort of the accommodations.

Cleanliness is a top priority, with guests noting the immaculately maintained rooms and common areas. The hotel’s modern decor and organized layout further contribute to the inviting atmosphere. The attentive and professional staff consistently enhance the guest experience with their friendliness and helpfulness.

Additional amenities like the well-equipped gym and 24-hour access to the clean and inviting saltwater pool contribute positively to the guest experience. The family-friendly nature of the hotel is underscored by its thoughtful amenities, such as the campfire area and pool, which make it an attractive choice for those traveling with children.

Overall, Home2 Suites by Hilton West Edmonton garners strong recommendations for its superb location, cleanliness, accommodating staff, and a host of amenities that cater to a comfortable and enjoyable stay.
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Sustainability Journey
Accessible
Family
Hampton Inn & Suites Edmonton/West main photo
Hampton Inn & Suites Edmonton/West
Hotel in EdmontonCA flag
8.7
Very Good
From $110
$
Info
Summary of reviews
Hampton Inn & Suites Edmonton/West earns high praise from guests for its strategic location, top-notch amenities, and exceptional service. Situated in northwest Edmonton, the hotel provides easy access to the bustling West Edmonton Mall, along with a variety of nearby shopping and dining options. The convenient location, combined with ample parking and access to major roads, makes it an ideal choice for both leisure and business travelers.

The hotel’s breakfast is a frequent highlight, offering a remarkable variety of quality, satisfying dishes catering to diverse dietary needs. Guests appreciate the fresh, well-replenished breakfast buffet and the attentive staff who ensure a pleasant dining experience every morning.

Accommodation at Hampton Inn & Suites Edmonton/West is characterized by well-designed, spacious, and clean rooms. Guests often remark on the modern and cozy atmosphere of the rooms, with mobility accessible amenities adding to the comfort. Despite minor issues such as occasional air conditioner noise, the overall tranquility and cleanliness enhance the restful environment.

Cleanliness is a noted strength throughout the hotel, with both rooms and common areas maintained to high standards. The hotel's staff receives consistent accolades for their friendliness and professionalism, contributing significantly to the inviting atmosphere. Personal touches, such as act of kindness from specific staff members, enhance the guest experience and underscore the hotel's commitment to exceptional service.

The facilities, including an impressive gym and a well-maintained pool area, cater to guests looking to maintain fitness or enjoy leisure activities. Families particularly enjoy the pool’s child-friendly features and extended hours, ensuring fun for all ages.

Finally, comfort is a key feature with beds frequently described as exceptionally comfortable, contributing to a restful stay. While there are occasional comments about pillows and mattress upgrades, the general consensus confirms a high level of satisfaction regarding bed comfort.

Overall, the Hampton Inn & Suites Edmonton/West stands out for its excellent location, clean and modern accommodations, welcoming staff, and comprehensive amenities, making it a popular and well-rounded choice for travelers visiting Edmonton.
Categories
Sustainability Journey
Accessible
Honeymoon
Delta Hotels by Marriott Edmonton South Conference Centre main photo
From $130
$
Info
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Accessible
Family
Courtyard by Marriott Edmonton West main photo
Courtyard by Marriott Edmonton West
Hotel in EdmontonCA flag
8.8
Excellent
From $125
$
Info
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Sustainability Journey
Accessible
Family
Delta Hotels by Marriott Edmonton Centre Suites main photo
From $160
$
Info
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Sustainability Journey
Accessible
Honeymoon
Tru By Hilton Edmonton Windermere main photo
Tru By Hilton Edmonton Windermere
Hotel in EdmontonCA flag
7.8
Good
From $81
$
Info
Summary of reviews
Tru By Hilton Edmonton Windermere receives broad acclaim for its many appealing features, particularly from positive reviews across several categories.

The location of the hotel is often commended for its convenience and tranquility. Nestled in a serene area yet close to key amenities like restaurants, stores, parks, the West Edmonton Mall and shopping centers, it offers guests easy access to major highways and various points of interest. This strategic placement makes the hotel ideal for leisure and business travelers alike, ensuring ease of access while maintaining a peaceful environment.

Breakfast at
Tru By Hilton Edmonton Windermere is another well-regarded aspect of the stay. Guests frequently praise the variety and quality of the complimentary breakfast, noting the fresh and delicious offerings, from hot and cold options to unique touches like Oreo pieces and Nutella. Despite some mentions of limited hours and occasional crowding, the breakfast experience enhances the overall value of the stay with the breakfast staff receiving kudos for maintaining freshness and cleanliness.

In terms of accommodations, the rooms are described as modern, clean and cozy, though some guests find them on the smaller side. The minimalist and edgy design appeals to many, particularly younger travelers and the beds are consistently highlighted for their comfort. However, the rooms lack some amenities like a microwave and adequate storage space and a few guests noted areas for improvement in cleanliness and room decor. Despite these minor drawbacks, guests generally find the hotel offers good value, especially given its great location and stylish design.

Cleanliness throughout the hotel is a strong point with the entire facility, including the tidy rooms, lobby, pool and gym, receiving high marks for being very clean and well-maintained. The friendly and helpful staff contribute significantly to the welcoming environment with many guests noting the warm and professional demeanor of both the front desk and cleaning staff.

The pool receives mixed feedback, praised for its cleanliness and suitability for children, but critiqued for limited accessibility due to frequent closures and fluctuating temperatures. Nonetheless, the combination of pool, gym and breakfast services adds to the amenity offerings that guests appreciate.

Beds at the hotel are frequently described as comfortable, contributing to a restful stay. While most guests report a positive sleeping experience, opinions on bed firmness and pillow quality vary. Some find the beds perfect, while others suggest improvements in pillow variety and bed softness.

Overall,
Tru By Hilton Edmonton Windermere stands out for its excellent location, comfortable and modern accommodations, commendable breakfast offerings, cleanliness and friendly staff, making it a favored choice for travelers visiting the area.
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Sustainability Journey
Accessible
Golf
Radisson Hotel & Conference Centre Edmonton main photo
From $73
$
Info
Summary of reviews
The Radisson Hotel & Conference Centre Edmonton enjoys a highly praised location, particularly advantageous for guests visiting the West Edmonton Mall and other city attractions. Its proximity to these venues, as well as to shopping centers, restaurants and gas stations, enhances convenience and accessibility, contributing to a positive stay. Despite some concerns about the surrounding environment, the hotel's strategic position makes it easy for guests to navigate the area and downtown efficiently.

The breakfast situation has received mixed reviews. While breakfast is not typically included and has faced availability issues due to COVID-19 restrictions, the on-site restaurant offers quick and delicious options when operational. Additionally, nearby dining alternatives, although described as mediocre, provide other options for guests. Despite these breakfast-related drawbacks, the hotel’s convenient location remains a strong point.

Rooms at the
Radisson Hotel & Conference Centre Edmonton are frequently praised for their cleanliness, spaciousness and comfort. Guests appreciate the modern amenities and larger-than-average rooms, contributing to an enjoyable stay. However, some inconsistencies are noted, such as ineffective air conditioning, outdated or unfinished conditions and occasional cleanliness issues. Despite these points, the majority of guests find their accommodations satisfactory.

Cleanliness overall has received mixed feedback. While some rooms are reported as impeccably clean, other guests have faced issues such as dirty pool areas, lingering smoke odors and half-hearted cleaning jobs. The hotel’s prompt response in addressing complaints by accommodating room changes is a positive aspect, but the inconsistency in cleanliness standards remains a concern.

The hotel's staff consistently receive high praise for their friendliness, flexibility and accommodating nature. Both the front desk and housekeeping teams are noted for their courteous and helpful demeanor, significantly enhancing the guest experience. Isolated incidents of less positive interactions do exist, but they are overshadowed by the general commendation of the staff’s excellent service.

The pool area garners mixed reviews; while the saltwater pool is appreciated, especially by families, issues such as its small size, cold temperature and cleanliness draw criticism. Maintenance problems and excessive chlorine usage are also mentioned. Despite these downsides, the pool is generally considered a fun feature for kids, though improvements in size, warmth and upkeep would be beneficial.

Finally, the beds in the hotel receive notable praise for their comfort, contributing to a good night's sleep. Guests frequently describe the beds as comfy, enhancing the overall comfort of the spacious rooms. Clean sheets and towels further add to the positive feedback, although a few guests have found the beds too hard. Overall, the beds align with the hotel's reputation for good value and cleanliness.

In summary, while the
Radisson Hotel & Conference Centre Edmonton boasts a convenient location, friendly staff and comfortable beds, areas such as breakfast offerings, room maintenance and pool cleanliness present opportunities for improvement. However, the positives largely contribute to a satisfactory stay for most guests.
Categories
Sustainability Journey
Accessible
Family
Hilton Garden Inn West Edmonton main photo
Hilton Garden Inn West Edmonton
Hotel in EdmontonCA flag
8.4
Very Good
From $109
$
Info
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Sustainability Journey
Accessible
Pool
Indoor Pool
The Westin Edmonton main photo
The Westin Edmonton
Hotel in EdmontonCA flag
8.0
Very Good
From $148
$
Info
Summary of reviews
The Westin Edmonton presents an attractive option for travelers with its prime location in Downtown Edmonton, offering easy access to cultural and sports attractions, along with numerous dining and shopping venues. This central placement enhances convenience for those attending local events or exploring the city's dynamic landscape, making it an excellent choice for visitors.

While breakfast reviews are mixed, many guests find it enjoyable and commend the Share restaurant for its excellent service and high-quality food. The courteous chef, especially at the omelette station, contributes positively to the morning experience, although some feel the buffet lacks variety.

Room reviews are mostly favorable, highlighting spaciousness, cleanliness, and comfort as key features. The modern design of the rooms, combined with comfortable beds, promotes relaxation. Despite minor issues with electrical outlet placements and bathroom ventilation, guests generally find the accommodations satisfactory and well-suited for a pleasant stay.

Cleanliness is consistently praised, with guests noting the well-kept appearance of both rooms and the hotel overall. The attentive staff further enhances this welcoming atmosphere, ensuring a restful experience marked by comfort and tidiness. Although minor issues with dust and stained tiles are noted, they do not significantly detract from the overall positive perception.

The staff at The Westin Edmonton receive high marks for their exceptional service and welcoming demeanor. Their dedication to creating a warm and accommodating environment is often hailed as the standout feature of the hotel experience. Whether through helpful interactions or efficient service, the staff significantly elevate guest satisfaction.

Parking options are provided, including valet service and shared access with a public lot, ensuring flexibility despite premium pricing. While larger vehicles may encounter restrictions in the underground facility, guests can rely on secure and convenient parking arrangements during their stay.

Overall, The Westin Edmonton impresses guests with its convenient location, cleanliness, competent staff, and generally pleasant accommodations, making it a popular choice for those visiting the city.
Categories
Sustainability Journey
Accessible
Luxury
Campus Tower Suite Hotel main photo
Campus Tower Suite Hotel
Hotel in EdmontonCA flag
8.7
Very Good
From $132
$
Info
Categories
Sustainability Journey
Accessible
Golf
Coast Edmonton Plaza Hotel by APA main photo
Coast Edmonton Plaza Hotel by APA
Hotel in EdmontonCA flag
8.1
Very Good
From $109
$
Info
Summary of reviews
The Coast Edmonton Plaza Hotel by APA enjoys high praise for its exceptional downtown Edmonton location, providing convenient access to the Rogers Place arena, restaurants, bars, shops and public transit. Despite occasional noise from nearby establishments, the hotel's central positioning, along with clean and comfortable rooms, secure underground parking and friendly staff, makes it a prime choice for visitors.

The hotel's breakfast buffet garners mixed reviews; while its quality and reasonable pricing are noted, guests often express disappointment over the lack of an included breakfast, limited variety and the restaurant's limited hours of operation. Similarly, dinner experiences are mixed with some appreciating the accommodation for children and helpful staff, but many critiquing the slow service, poor food quality and lackluster atmosphere. Nevertheless, guests find the proximity to numerous local dining options advantageous.

Rooms are generally well-maintained, spacious and stylishly furnished with modern amenities and comfortable beds contributing to a pleasant stay. A few concerns about outdated rooms, weird smells and occasional issues with air conditioning and lighting are raised, but overall, the clean and comfortable environment receives favorable feedback.

Cleanliness is another strong point for the hotel with the majority of guests commending the well-kept rooms and facilities, despite occasional minor issues like musty smells or surface-level cleaning in some areas. The hotel's overall cleanliness, coupled with friendly and professional staff, enhances the guest experience.

Staff at the
Coast Edmonton Plaza Hotel by APA are frequently praised for their friendliness, accommodation and efficiency, particularly at the front desk. Negative interactions are rare and isolated, reinforcing the staff's overall positive contribution to guests' stays.

While the hotel's free WiFi service receives mixed reviews—being described as fast and reliable by some but slow and spotty by others—this does not significantly detract from the overall guest satisfaction. The gym, though small with limited machines, is appreciated for its functionality and well-maintained condition, serving well for basic fitness routines.

The indoor pool is a popular amenity, especially among families, despite occasional crowding and comments about water temperature. Its cleanliness and the accommodating pool staff contribute positively to guest experiences.

Parking at the hotel attracts mixed opinions. The secure underground parking is a noted benefit, but additional fees, limited space for larger vehicles and inconvenient access from the parkade to the lobby are frequent complaints. Some guests find the cost of parking to be excessively high and feel it should be included in the room rate.

Families generally find the hotel accommodating and comfortable with staff willing to go the extra mile. The location offers easy access to downtown attractions and the indoor pool is a hit among kids. However, some concerns about walking distances and occasional additional charges are noted.

Overall, the
Coast Edmonton Plaza Hotel by APA offers a reliable and comfortable stay with a prime downtown location, friendly staff and satisfactory amenities, making it a solid choice for travelers visiting Edmonton.
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Accessible
Sustainability Journey
Dog Friendly
Matrix Hotel main photo
Matrix Hotel
Hotel in EdmontonCA flag
8.2
Very Good
From $95
$
Info
Summary of reviews
Matrix Hotel, located in the heart of downtown Edmonton, is highly praised for its prime location, making it a favorite among guests looking to visit local attractions. Its central placement offers easy access to hotspots like the Ice District, Roger's Place, River Valley parks and various dining options along Jasper Avenue. The tranquility and cleanliness of the hotel, combined with friendly staff and comprehensive amenities, create a welcoming and convenient environment for both leisure and business travelers.

The hotel’s breakfast offerings are a significant highlight with a broad and delicious selection that includes unique touches like prosecco and chocolates upon arrival. Guests often commend the buffet's diversity and freshness, appreciating it as a valuable addition to their stay. The breakfast staff’s friendliness and efficient service further enhance the dining experience, though there are occasional mentions of cold dishes and the use of powdered eggs.

Dining at the on-site restaurant receives high marks with guests appreciating the convenience and quality of the meals. "The Ritual" in the evening is particularly well-loved and while room service is unavailable, the meal quality and nearby dining options make up for it. The hotel also features well-regarded ballrooms and conference areas, making it a versatile choice for various events.

Rooms at
Matrix Hotel are noted for their modern design, comfort and cleanliness. Guests often mention the spaciousness, comfortable beds and excellent pillows, though some minor issues with maintenance and cleanliness consistency were reported. Despite these occasional drawbacks, the overall sentiment is positive with many guests finding the room size adequate and the amenities, such as mini-fridges and bathrobes, delightful.

Cleanliness is another standout feature with diligent housekeeping ensuring spotless rooms and a pleasant environment. The hotel’s modern design, well-lit bathrooms and contemporary furniture further enhance the guest experience. However, a few reviews noted lapses in cleaning standards, suggesting a need for more consistent attention to detail.

The staff at
Matrix Hotel consistently receive high praise for their friendliness, attentiveness and accommodating nature, contributing significantly to the hotel's reputation for excellent service. The combination of courteous staff, clean rooms and delightful breakfast options ensures a memorable stay.

The wifi at the hotel generally receives positive feedback for its speed and reliability, although some guests noted the need for multiple reconnections or occasional drop-offs.

Parking is a noted issue with several guests finding the daily fees to be high and the parking lot often cramped and challenging to navigate, especially during events. Despite its convenience, the cost and availability of parking could be improved.

For families, the hotel offers a generally good experience with modern amenities and cleanliness. However, soundproofing issues and occasional disturbances were noted, making it less suitable for families with very young children seeking a completely quiet environment.

Overall,
Matrix Hotel provides a largely positive experience with its comfortable beds, friendly staff, clean and well-furnished rooms and an excellent breakfast. It remains a popular choice for both leisure and business travelers seeking convenience, comfort and value in downtown Edmonton.
Categories
Sustainability Journey
Accessible
Honeymoon
Fairmont Hotel Macdonald main photo
Fairmont Hotel Macdonald
Hotel in EdmontonCA flag
8.7
Very Good
From $209
$
Info
Summary of reviews
Fairmont Hotel Macdonald in Edmonton is widely praised for its outstanding features and services, making it a top choice for guests seeking a luxurious and memorable experience. Located in the vibrant heart of downtown, the hotel offers breathtaking views of the North Saskatchewan River Valley and easy access to the city's shopping districts, renowned restaurants, and popular venues. The historic charm of the building, combined with its elegant architecture and rich history, adds a unique character to the guest experience.

Guests frequently commend the hotel's breakfast offerings in the Harvest Room, which are remarkable for both quality and taste. The excellent service provided by friendly staff further enhances the dining experience, while the inclusion of diverse dietary options caters to all preferences. Dinner at the hotel, particularly in the Harvest Room, maintains high standards, with delicious meals and exceptional service contributing to its reputation.

Rooms at the Fairmont Hotel Macdonald are described as spacious and clean, with modern decor and comfortable beds. Recent renovations ensure that the luxurious atmosphere is maintained, with beautiful views of the river adding to the overall appeal. The hotel consistently excels in cleanliness, from its well-maintained rooms to its immaculate public spaces, thanks to the diligent efforts of the cleaning staff.

The hotel's exceptional staff are frequently highlighted for their welcoming nature and professionalism. Every encounter, from check-in to dining, is marked by warmth and attentiveness, ensuring a hospitable environment for all guests. The spa and pool facilities are well-kept, providing relaxation and enjoyment with features such as a steam room, sauna, saltwater pool, and well-equipped gym. The pool, though small, leaves a lasting impression due to its quality and tranquil ambiance.

Family-friendly amenities and thoughtful touches, like special arrangements for pets and children, add to the inviting atmosphere for guests traveling with families. Valet parking is professionally managed despite being costly, contributing to the overall convenience.

Ultimately, Fairmont Hotel Macdonald epitomizes luxury, offering an unparalleled experience marked by exquisite architecture, outstanding service, and a warm, cozy environment. It stands as a beacon of luxury and elegance in Edmonton, attracting guests with its historic charm and modern comforts.
Categories
Sustainability Journey
Accessible
Luxury
Fantasyland Hotel main photo
Fantasyland Hotel
Hotel in EdmontonCA flag
7.6
Good
From $157
$
Info
Summary of reviews
Fantasyland Hotel is well-regarded for its prime location within West Edmonton Mall, offering guests unparalleled convenience and easy access to a variety of shops, restaurants and entertainment options without leaving the mall. This central location is especially beneficial for families, as it makes dropping off shopping bags or taking breaks from exploring effortless.

Guests generally praise the themed rooms, such as the Roman and Polynesian suites, for their unique decor and spaciousness, making them ideal for larger groups and families. The Jacuzzis and large bathtubs are particularly popular features. However, some reviews note that the rooms and furnishings can feel dated and would benefit from updates. Cleanliness in the rooms is typically highly praised, although there are occasional reports of maintenance issues and cleanliness concerns in common areas.

The staff at
Fantasyland Hotel receive high marks for their friendliness, helpfulness and professionalism, contributing significantly to a positive guest experience. Specific staff members, such as those in valet and front desk services, are frequently commended for their exceptional service.

Breakfast at the hotel receives mixed feedback. While the quality and service in the L2 lounge and from room service are praised, some guests feel the lack of an included breakfast is a drawback considering the price of their stay. On the other hand, families find the hotel's amenities, such as the themed rooms and convenient mall access, particularly beneficial. Free parking and valet options are appreciated, but the shared and sometimes cramped parking spaces, coupled with occasional security concerns, are noted areas for improvement.

Though the hotel's WiFi can be inconsistent and the lack of USB ports and conveniently placed plug-ins can be frustrating, many guests find the general comfort and luxury of the rooms compensates for these issues. The luxurious feel of the hotel, combined with its family-friendly and romantic offerings, makes it a versatile choice for various types of travelers. However, the inconsistency in bed comfort and occasional maintenance issues may affect the overall experience for some.

In summary,
Fantasyland Hotel stands out for its unbeatable location, unique themed rooms and excellent staff service. It offers a blend of luxury and family-friendly environments, making it a popular choice for extended stays, romantic getaways and family vacations. With some updates and improvements in specific areas such as room furnishings, maintenance and breakfast inclusion, the hotel could significantly enhance its already appealing offerings.
Categories
Sustainability Journey
Accessible
Casino
Hampton Inn by Hilton Edmonton South main photo
Hampton Inn by Hilton Edmonton South
Hotel in EdmontonCA flag
7.8
Good
From $88
$
Info
Summary of reviews
Hampton Inn by Hilton Edmonton South is highly regarded for its convenient and central location. Guests appreciate its proximity to essential amenities, shopping centers, food services and a variety of excellent restaurants, making it suitable for both leisure and business stays. The strategic placement ensures easy accessibility and complements well-planned activities, contributing to overall guest satisfaction. Additionally, friendly staff and comfortable rooms further enhance the favorable location.

The breakfast offerings at the hotel receive consistent praise. Guests highlight the wide variety of choices, including both hot and cold items, marking it as better than other hotels in the same price range. The breakfast area is well laid out and the quality of the complimentary coffee is especially appreciated. Many guests describe the breakfast as amazing and one of the highlights of their stay.

The rooms at
Hampton Inn by Hilton Edmonton South are noted for their cleanliness, spaciousness and comfort. Guests consistently mention the comfortable beds, large rooms featuring well-furnished accommodations and quiet environment. The cleanliness of the rooms is praised with reviews frequently noting that they are well-maintained. This contributes to a restful night's sleep and an overall positive experience.

Cleanliness throughout the hotel is exceptional with guests frequently describing the rooms and common areas as spotless. The quality bath amenities and clean, warm pool further elevate the experience. Despite a minor concern regarding cleanliness in some instances, the majority of reviews reflect a high standard of maintenance and tidiness. The friendly and accommodating staff also play a significant role in upholding this standard.

The staff receive high praise for their friendliness and helpfulness. Guests often highlight the welcoming and kind nature of the team with specific mentions of individuals like Jessie at the front desk for exceptional service. The reception team is noted for their efficiency and super sweetness, enhancing the overall guest experience with their entrepreneurial conduct and excellent customer service.

Mixed reviews surround the pool at the hotel. Guests appreciate the spacious pool area and the availability of both a pool and hot tub, enjoying the balance provided by the hot tub. However, some guests find the pool water too cold and note occasional closures for maintenance. Concerns about the chemical balance also surface, suggesting room for improvement.

Beds are consistently praised for their comfort with many guests highlighting the super comfortable mattresses, linens and generous number of pillows. While some mention the beds being a bit hard, the overall consensus is one of comfort, particularly in the king rooms.

In summary,
Hampton Inn by Hilton Edmonton South is a highly regarded hotel offering a convenient location, excellent breakfast, clean and comfortable rooms, friendly staff and generally well-regarded amenities. Minor areas for improvement include attention to detail in cleanliness and a better management of the pool facilities. Overall, the hotel provides a reliable and pleasant stay for its guests.
Categories
Sustainability Journey
Accessible
Golf
Four Points by Sheraton Edmonton South main photo
Four Points by Sheraton Edmonton South
Hotel in EdmontonCA flag
8.1
Very Good
From $106
$
Info
Categories
Sustainability Journey
Accessible
Golf
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-20 out of 41 hotels in and around Edmonton
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