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Summary of reviewsHotel El Alamo Madrid stands out primarily for its prime location, offering travelers easy access to central Madrid and its vibrant surroundings. The hotel is strategically positioned near convenient transportation links and local amenities, contributing to a delightful experience where guests can explore charming villages and enjoy friendly interactions with residents. The hotel's central location remains a major attraction for visitors.
Guests consistently praise the cleanliness and comfort of the hotel. Rooms are well-maintained, with comfortable beds ensuring a restful night's sleep. While some visitors note the rooms' compact size, the cleanliness and functional amenities such as air conditioning and televisions are appreciated, making them suitable for short stays despite occasional drawbacks with room preparation and noise.
The hotel staff often receive commendation for their friendliness and helpfulness, notably a receptionist named Adela, who is recognized for her attentiveness. The staff's early morning assistance and professionalism contribute positively to guest experiences. However, there are a few reports of inconsistencies in service, such as disruptions from the cleaning staff and occasional lapses in reception services.
Cleanliness is a highlight, with guests noting the fresh ambiance and well-maintained facilities, particularly the bathrooms and beds with high-quality mattresses. Despite minor issues, such as noise disturbances and some delays in room preparation, the hotel's overall cleanliness and attentive service lead to a generally satisfying stay for most visitors.
Overall, Hotel El Alamo Madrid offers a pleasant stay characterized by its excellent location, clean and comfortable environment, and generally friendly service. While there are areas for improvement in room size and staff consistency, the positive aspects of the hotel contribute to a rewarding experience for guests. Show more
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Categories
Cheap Guest House
Guest House for Adults Only
Small Guest House
Room Types
Twin RoomThis twin room has a private bathroom and air conditioning. This twin room features a flat-screen TV. The unit has 2 beds.
Single RoomThis single room features a private bathroom and air conditioning. The unit offers 1 bed.
Triple RoomThis triple room features a private bathroom and air conditioning. This triple room offers a flat-screen TV. The unit offers 3 beds.
Double Room with Private BathroomThe unit offers 1 bed.
Guest Reviews
Location
Hotel El Alamo Madrid enjoys a prime location, making it an attractive choice for travelers seeking easy access to the heart of the town. Its central position ensures guests are conveniently close to various amenities, with frequent bus connections to Madrid enhancing its appeal for those exploring the region. The charming surrounding village adds to the overall experience, offering delightful local bars and friendly interactions with the residents. Guests praise the hotel for its cleanliness and comfort, particularly noting the comfortable beds. Additionally, attentive staff contribute positively to the overall stay. The strategic location remains a major highlight for visitors to the hotel.
Rooms
In the bustling heart of Madrid, HOTEL El ALAMO offers a mixed experience when it comes to its accommodations. Guests consistently praise the exceptional cleanliness and maintenance of the rooms, describing them as clean, tidy, and well-kept. Visitors appreciate the convenience of having amenities like air conditioning and a TV with necessary channels, ensuring a comfortable stay. The beds also receive commendation for their comfort, contributing to a good night's sleep. However, space is at a premium, with many noting that the rooms are particularly small and might feel cramped for two people. Although the rooms are clean and functional, some issues like a malfunctioning balcony door and the perception of high prices for the room size are noted. Overall, while the rooms serve as a decent place to sleep with reliable comfort and cleanliness, the size might be a consideration for those who require more space during their stay.
Beds
At HOTEL El ALAMO MADRID, guests consistently emphasize the comfort of the beds, making it a notable feature of their stay. While impressions of the surrounding facilities vary, the beds stand out for providing a restful experience. Some visitors appreciated the new and clean ambiance, contributing to a welcoming environment alongside the ample natural light that fills the rooms. Despite certain drawbacks regarding room temperature and soundproofing, which could impact overall comfort, the quality of the beds themselves earns favorable remarks for ensuring a good night's sleep. For guests seeking a simple yet satisfying rest, the bedding at HOTEL El ALAMO MADRID meets expectations.
Cleanliness
HOTEL El ALAMO MADRID receives commendations for its cleanliness, with many guests highlighting the consistently clean and comfortable rooms. The hotel staff is noted for their friendliness and good communication, contributing to an overall positive experience. Guests appreciate the fresh smell of the sheets and well-maintained bathrooms, and some even mention the good quality mattresses that enhance their stay. However, a few reviews indicate inconsistencies, such as delays in room preparation and occasional issues with noise and staff availability. Despite these minor drawbacks, the overall cleanliness of the hotel and the attentive service from the staff contribute to a generally satisfying stay for most visitors.
Staff
Hotel El Alamo Madrid seems to offer a mixed experience when it comes to staff service, with a tendency towards friendliness and helpfulness. Many guest reviews highlight the staff's dedication and kind nature, notably mentioning a receptionist named Adela who stood out for her attentiveness. The early morning assistance from the staff has also been appreciated by guests, who describe their interactions as supported by a sense of human quality and professionalism.
However, there are reports of inconsistencies, such as loud cleaning staff disrupting guests' rest, and challenges with reception services, like the absence of staff and provision of incorrect information. Some guests experienced unfriendliness and felt that the staff were not always well-trained or helpful, especially during instances where rooms under construction were rented out, leading to a few negative experiences. Overall, while many guests found the staff at Hotel El Alamo Madrid to be friendly and facilitative, there were clear opportunities for improvement in consistency and professionalism.
No, HOTEL El ALAMO MADRID doesn't have any pool.
No, a spa isn't available at HOTEL El ALAMO MADRID.
No, HOTEL El ALAMO MADRID doesn't allow dogs.
No, parking facilities aren't available at HOTEL El ALAMO MADRID.