Hotel Bonalba Alicante
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Summary of reviewsHotel Bonalba Alicante offers a mixed experience with notable highlights and room for improvement. Guests particularly appreciate the hotel’s serene, tranquil environment, perfect for relaxation and golf enthusiasts. The peaceful atmosphere and scenic views, along with friendly staff and spacious rooms with balconies, enhance the stay. The breakfast buffet stands out for its variety and quality, though some guests find it repetitive and lacking in certain dietary options.
The dining experience during dinner shows potential with themed nights and a la carte options receiving praise, but issues with variety and quality are frequently mentioned. The rooms are largely positive, often described as spacious and comfortable, but some guests report issues with outdated decor, noise and inconsistent cleanliness.
Cleanliness overall has mixed reviews with many guests praising the clean spaces and polite housekeeping staff, while others note areas needing attention. The staff is consistently recognized for their exceptional service, adding a welcoming and friendly element to the stay. However, Wi-Fi service is generally unreliable, leading to a less favorable experience for those needing a steady connection.
Guests find the spa underwhelming, highlighting the need for maintenance and more amenities, although massages are well-received. The pool area is a major draw, appreciated for its cleanliness, family-friendly features and engaging activities despite minor maintenance issues and sometimes crowded conditions. The parking situation receives criticism due to high costs and tight, limited spaces, making it less convenient for guests.
In summary, Hotel Bonalba Alicante offers a generally pleasant and tranquil stay, excelling in areas such as staff service, pool facilities and breakfast, but falls short in aspects like dinner quality, Wi-Fi and parking convenience.
Categories
The dining experience during dinner shows potential with themed nights and a la carte options receiving praise, but issues with variety and quality are frequently mentioned. The rooms are largely positive, often described as spacious and comfortable, but some guests report issues with outdated decor, noise and inconsistent cleanliness.
Cleanliness overall has mixed reviews with many guests praising the clean spaces and polite housekeeping staff, while others note areas needing attention. The staff is consistently recognized for their exceptional service, adding a welcoming and friendly element to the stay. However, Wi-Fi service is generally unreliable, leading to a less favorable experience for those needing a steady connection.
Guests find the spa underwhelming, highlighting the need for maintenance and more amenities, although massages are well-received. The pool area is a major draw, appreciated for its cleanliness, family-friendly features and engaging activities despite minor maintenance issues and sometimes crowded conditions. The parking situation receives criticism due to high costs and tight, limited spaces, making it less convenient for guests.
In summary, Hotel Bonalba Alicante offers a generally pleasant and tranquil stay, excelling in areas such as staff service, pool facilities and breakfast, but falls short in aspects like dinner quality, Wi-Fi and parking convenience.
Hotel near Golf Courses
This hotel is located directly on Golf de Bonalba, providing immediate access to the golf course and its facilities. It offers a prime location for golf enthusiasts seeking convenience and proximity to the greens.
Hotel with Spa
This hotel offers a spa with an indoor pool, fitness center, and hammam for an extra cost. It also features a sauna and massage/beauty treatments are available. The hotel provides a seasonal outdoor pool and is located near a golf course.
Family Friendly Hotel
Located in Mutxamel, this hotel offers golf facilities and various amenities suitable for families looking for a relaxed vacation. The hotel provides a range of activities and services catered to both adults and children.
Romantic Hotel
Featuring a golf course, spa, and multiple pools, this hotel offers a relaxing and romantic retreat. Its spacious rooms and beautiful surroundings make it ideal for couples seeking tranquility.
Hotel with Swimming Pool
Features a large outdoor lagoon-style pool set within tropical gardens, providing a spacious and visually appealing swimming environment. It also includes a heated indoor pool with hydromassage jets as part of its spa facilities.
Outdoor Pool
Business Hotel
Hotel Bonalba Alicante provides an auditorium and meeting rooms with various capacities, suitable for business seminars, corporate events, and year-end celebrations. It offers necessary facilities like WIFI, screen, and projector, along with customized menus and coffee breaks.
Hotel with Parking
Offering parking facilities, this hotel is located near a golf course. This allows guests to enjoy recreational activities with the convenience of on-site parking.
4-Star Hotel
Located in Mutxamel, this hotel offers a golf course and various leisure facilities. It is a suitable option for those seeking a relaxing getaway with recreational activities.
Hotel with Outdoor Pool
The hotel offers a large outdoor pool surrounded by a golf course, providing a relaxing environment. The pool area includes a poolside bar and ample space for sunbathing.
Hotel for Honeymoon
Guest Reviews
Hotel Bonalba Alicante's location garners mixed reviews from its guests with many appreciating the peaceful, tranquil environment surrounded by golf courses and greenery. Perfect for those seeking a serene retreat, the hotel’s setting is idyllic, ideal for relaxation and unwinding away from the hustle and bustle of city life. Golf enthusiasts will find its proximity to the Bonalba Golf Course particularly advantageous.
However, the hotel's remote location can be a drawback for visitors without a car. It is situated about 15 minutes from Alicante and 30 minutes from Benidorm, making it distant from major attractions, beaches and essential services. Public transport options are limited, which necessitates the use of private cars or taxis for getting around.
Despite the isolation, the hotel receives praise for its peaceful atmosphere and scenic views. Guests highlight the friendly staff, spacious rooms with balconies and the overall cleanliness. For dining, it is suggested to rely on the hotel's restaurant as nearby options are sparse.
Those planning to stay here should be prepared for a quiet stay with limited immediate access to shops, eateries and public transport. The location is best suited for travelers who value tranquility over convenience and have the means to drive to nearby areas for additional activities and exploration.
Hotel Bonalba Alicante offers a breakfast experience that has drawn a wide range of opinions from guests. On the positive side, the breakfast buffet is frequently described as very good, complete and varied, featuring an extensive selection of both international and Spanish dishes. Many guests appreciate the plentiful and diverse options with freshly prepared items like omelettes and pancakes earning high praise. The breakfast hours are convenient, fitting well within the Spanish schedule and the overall quality of the breakfast is often highlighted as excellent, making it a standout feature for many visitors.
However, not all feedback is glowing. Some guests have noted that the breakfast can be repetitive with the same foods served daily and limited variety, especially for children and celiacs. Issues such as cold food, low-quality products and disorganized lines have also been mentioned. Additionally, specific complaints about the coffee quality, fruit freshness and lack of certain items like yogurt and fresh fruit have been pointed out. Despite these drawbacks, the breakfast generally appears to leave a positive impression overall, reflecting a robust array of choices that cater to diverse tastes and dietary needs.
Ultimately, while there are areas for improvement, particularly in consistency and diversity, the breakfast at Hotel Bonalba Alicante receives more accolades than criticisms, making it a solid aspect of the guest experience.
The dinner experience at Hotel Bonalba Alicante has generated mixed reactions among its guests. While some diners found the evening buffet to be a satisfying affair with a diverse range of tasty offerings, many others were less impressed, citing a lack of variety and subpar quality.
Positive comments highlight the dinner buffet's excellent selection and delicious meals. Guests appreciated the different themes each night and the romantic dinner options were often praised. The à la carte restaurant at the hotel also received high recommendations for its quality and atmosphere.
However, there were numerous complaints about the buffet dinner being repetitive and of low quality with several guests critiquing the food as bland, lukewarm or overly salty. The buffet's limited variety left some feeling disappointed, especially those who stayed for extended periods. Issues with specific items being cold and not replenished frequently also surfaced.
Particular dissatisfaction was noted with the pricing structure, where drinks were not included and had to be purchased separately, which some guests found to be excessively expensive.
In summary, while the dining experience at Hotel Bonalba Alicante does have its highlights, particularly in terms of variety and theme nights, consistency and quality improvements are needed to elevate it to match the expectations set by a four-star establishment.
Hotel Bonalba Alicante offers rooms that are notably spacious and comfortable, receiving positive remarks for their size and comfort. Many guests appreciate the large, clean rooms, often highlighting the completeness of amenities like balconies with pool views and the general cleanliness when well-maintained. The comfort of the beds is frequently mentioned, adding to a restful stay. Suites, in particular, stand out for their ample space and additional facilities, such as two bathrooms and well-stocked toiletries.
However, some guests have experienced issues that detract from the overall experience. A number of rooms are described as outdated with old-fashioned décor and furniture showing signs of wear. Noise can be a problem, especially in rooms near the elevators or those with poor soundproofing. Cleanliness is another recurring concern with some guests finding their rooms dusty or encountering persistent bad smells.
The lack of timely room service and occasional mix-ups at check-in have also been noted, sometimes leading to dissatisfaction with smaller or inferior rooms than booked. Additionally, certain features, such as non-functional air conditioning or missing basic amenities (like tea and coffee facilities), contribute to an inconsistent guest experience.
Despite these downsides, when rooms are properly maintained, guests seem to relish the spaciousness and comfort they offer. The hotel's tranquil and well-appointed pool area, coupled with friendly service from the staff, rounds out the experience, making it a generally pleasant stay, though not without its flaws. Rooms might benefit from renovation and more consistent cleaning standards to better meet guests' expectations.
The guest reviews of Hotel Bonalba Alicante present a mixed array of experiences regarding the beds and bedding. On the positive side, many guests found the beds to be quite comfortable, citing attributes such as soft pillows and the availability of numerous pillows. Some described the beds as large or extra-large, adding to the comfort during their stay. The comfort level of the beds was frequently praised with words like "very comfortable" and "super comfortable" appearing often. A few guests also mentioned the room and bedding as being very good, contributing to a restful night's sleep.
However, not all feedback was favourable. Some guests encountered issues with the beds being too soft, leading to discomfort. A few reviews pointed out problems like thin or old mattresses, which resulted in a sinking sensation and poor overall comfort. There were also instances where the beds made noise or squeaked, detracting from the sleeping experience. Additionally, some guests experienced the inconvenience of having two single beds instead of the requested double bed. Other negative aspects included complaints about saggy mattresses, mismatched heights when combining two single beds and minimal available bedding.
Overall, while the comfort of the beds at Hotel Bonalba Alicante received commendations from several guests, others found room for improvement in terms of mattress quality and bed arrangements.
Hotel Bonalba Alicante has garnered mixed reviews regarding its cleanliness. Many guests praised the hotel's overall cleanliness, emphasizing spotless rooms, clean facilities and regular, thorough cleaning. The hotel rooms were frequently described as very clean, tidy and spacious with several reviewers noting that they were cleaned daily to a high standard. Guests also complimented the housekeeping staff for their politeness and effectiveness.
However, some criticisms emerged. Issues included dusty areas, dirty carpets and neglected pool areas. Specific complaints pointed out that certain rooms and communal areas showed signs of wear and tear, such as stained walls and outdated furnishings. Instances of rooms not being cleaned properly or in a timely manner were mentioned with some guests encountering lingering unpleasant smells and inadequate cleaning services.
Overall, while the positive feedback highlights the hotel's potential for a clean stay, there are areas that require attention to meet all guests' expectations consistently.
Hotel Bonalba Alicante prides itself on its exceptional staff, setting a high bar for friendly and attentive service. Guests frequently commend the reception team, highlighting their warmth, efficiency and willingness to go above and beyond to accommodate various needs. Special mentions often surface for individuals, such as Magdalena, Carla, Miguel and Amy, who create lasting positive impressions. The cleaning staff, entertainment team and restaurant personnel also receive accolades for their professionalism and kindness. Despite occasional mentions of understaffing and slow reception service, the general consensus applauds the hotel's commitment to ensuring a pleasant and welcoming atmosphere for all guests. From the cheerful doorman Miguel to the entertainer Oscar, the staff's dedication is evident, making the overall experience at Hotel Bonalba Alicante highly commendable.
Guests at Hotel Bonalba Alicante had quite a mixed experience with the hotel's Wi-Fi service. Some visitors found the Wi-Fi connection to be good, particularly in rooms with a balcony and the lounge area, indicating that certain areas of the hotel have better coverage. However, many reviews highlighted issues with the Wi-Fi, describing it as weak, intermittent and spotty. Some guests mentioned that the Wi-Fi signal did not reach their rooms at all and others experienced constant outages. The slow speed of the Wi-Fi was a common complaint with several guests noting that it was poor overall. There were also reports of Netflix and other online services not working due to these connectivity problems. While the common areas like the lounge offered a more stable connection, the hotel might need to work on extending and improving its Wi-Fi coverage to ensure a more consistent and reliable service across all rooms.
Hotel Bonalba Alicante offers a spa experience that has received mixed reviews from guests. While some found the massages to be excellent and praised the helpfulness of the spa staff, others noted that the spa facilities are quite basic, outdated and in need of maintenance.
Several guests mentioned that the spa offers limited amenities, describing it as more of an indoor heated pool with two jets rather than a full-fledged spa. The jacuzzi, a commonly sought-after feature, was often reported as out of service or absent altogether. The temperature in the sauna and spa pool also received complaints with some guests finding it too cold.
The extra costs for spa access, which can be up to €20 per day, were seen as too high by many, especially given the limited and outdated facilities. The requirement to pay extra for access to the sauna, steam room and hot tubs was another downside mentioned in several reviews.
On the positive side, guests who managed to book a session found the experience relaxing and the tranquility was enhanced by limiting the number of people allowed in the spa at one time. Couples especially appreciated the romantic massages offered.
Overall, while the spa at Hotel Bonalba Alicante has the potential to provide relaxation, it seems to fall short of expectations due to its limited facilities and extra charges. Enhancements and better maintenance could significantly improve the guest experience.
Hotel Bonalba Alicante boasts an impressive and expansive pool area that has garnered praise for its spotless cleanliness and well-maintained facilities. The outdoor pool, notable for its considerable size and various depths, includes a beach-style entrance and ample sunbeds, making it ideal for families with children. Guests appreciate the pool's family-friendly features, such as the shallow areas suitable for young kids and the engaging entertainment activities like treasure hunts and aqua fitness led by enthusiastic staff, including the admired entertainer Oscar.
Many visitors find the pool area beautiful and calming, providing a lovely environment for relaxation and sunbathing. The outdoor pool is particularly noted for its attractiveness and the verdant garden surroundings. Despite occasional comments about cold water and closed or unusable pools, the overall ambiance remains a strong point, supported by pleasant amenities like a pool bar that opens at 11 AM, although some guests wishing for an earlier service might find this inconvenient.
On the downside, there are sporadic mentions of cleanliness issues, such as bird droppings on sunbeds and dirty water, which have detracted from some guests' experiences. Additionally, the shortage of sun loungers and the behavior of guests reserving them early with towels can be frustrating. Moreover, some reviews cite maintenance issues with the pool, including broken tiles and mold.
Nevertheless, the positive feedback about the pool largely outweighs these concerns. The large, clean and well-equipped pool areas, combined with numerous entertainment options and a relaxing atmosphere, render Hotel Bonalba Alicante a noteworthy choice for a family-friendly vacation spot.
Hotel Bonalba Alicante offers parking facilities that have garnered mixed reviews from guests. The parking situation is consistently noted for being both challenging and costly. Many guests find the cost of parking, typically around €15 per night, to be quite high. Despite being secure, the underground parking garage's access is described as difficult, particularly for larger vehicles and motorcycles. Moreover, the parking spaces are very tight, further complicating the parking experience.
There is a significant shortage of available parking spaces both within the hotel's lot and in the surrounding area, often forcing guests to seek alternative parking solutions, sometimes quite a distance away. Street parking in the vicinity is also limited, adding to the inconvenience. Reviews mention that the parking facility is frequently full, leading to additional frustration for guests trying to find a spot.
On the positive side, the parking is secure, offering a sense of safety for those who do manage to secure a spot. There have also been mentions of a good valet service. Nonetheless, the general consensus portrays parking as a pressing issue that needs improvement, overshadowing the convenience and security it aims to provide.
The Hotel Bonalba Alicante is a superb destination, particularly suited for families looking to enjoy a vacation filled with activities for both kids and adults. The hotel is highly recommended for its excellent family-friendly atmosphere. Guest reviews praise the wide range of entertainment options, noting that children’s animation and activities are particularly well-organized and enjoyable. The animation team is often highlighted for their enthusiasm and professionalism.
The hotel’s facilities, including large pools with various depths and attractions, add to the family-friendly environment. The lower pool depth is noted as perfect for children to play safely, while daytime and nighttime entertainment ensure both kids and adults are engaged throughout their stay. Guests appreciate the personal attention from the staff, making their family trip even more pleasant.
Beyond the pools, there are multiple activities for children, including a dedicated play area and interactive animations that often involve parents as well. The hotel's structure, including family rooms with double connecting doors, caters well to the needs of families, allowing for comfortable accommodations.
Of particular note is the all-inclusive package, which guests found valuable for family stays, providing a variety of treats for the little ones and even serving family-favorites like paella. The tranquil and charming atmosphere of the hotel, combined with its cleanliness and well-maintained facilities, makes it an ideal spot for family vacations.
In summary, Hotel Bonalba Alicante provides a welcoming and enjoyable setting for families with ample entertainment and activities designed to ensure a memorable and relaxing stay for guests of all ages.
Hotel Bonalba Alicante is highly regarded for its close proximity to numerous well-maintained golf courses, making it an ideal destination for golf enthusiasts. Guests frequently highlight the convenience of having a golf course nearby, often mentioning the magnificent condition of the fields and the beautiful golf course views that many of the rooms provide. The hotel itself is described as being surrounded by a golfing paradise with exceptional golf facilities available both on-site and at nearby resorts. The location is praised for being right on the front line of the Bonalba Golf Course and offers peaceful and quiet settings, perfect for relaxation and leisurely walks. Drivers to the golf courses are also appreciated for their quality service. The resort is deemed perfect for those seeking to immerse themselves in a quality golfing experience while enjoying the serene environment and magnificent views it offers.
Hotel Bonalba Alicante receives mixed reviews regarding its four-star rating, facilities and services. Many guests feel that the hotel does not live up to its advertised four-star standard. The condition of the hotel and its facilities have been cited as below expectations for a hotel of this category. There are frequent mentions of outdated rooms and common areas, particularly noting that carpets in the rooms and hallways need to be renewed.
The quality and variety of food, especially at breakfast and dinner, have also been criticized with some guests describing the dining experience as below par for a four-star establishment. Customer service has been highlighted as an area needing significant improvement to meet the expected standards of a superior four-star hotel.
On a positive note, there are mentions that the hotel has a lot of potential and receives an overall rating that aligns with a four-star classification. Nevertheless, the consensus among reviewers suggests that Hotel Bonalba Alicante needs substantial enhancements in maintenance, food quality and service to fully justify its four-star rating.
Hotel Bonalba Alicante receives high praise from business travelers, consistently recognized as an ideal venue for business meetings and conferences. The facilities and amenities cater well to business needs with functional meeting rooms and a conducive atmosphere for productive work. Guests often comment on the friendliness and attentiveness of the reception staff, who are both prompt and discrete, ensuring a smooth and professional experience.
The hotel’s quiet and clean environment is particularly appreciated, offering a perfect setting for focused work. While some guests feel that the hotel lacks a strong business orientation and complete business services, it still manages to meet most business needs efficiently. The rooms are well-suited for business stays and the presence of convenient business amenities adds to its appeal.
However, there are a few areas for improvement. Some guests have noted that the check-in process can be problematic and there might be restrictive parking policies. Despite minor issues, the overall impression is that Hotel Bonalba Alicante is a nice business hotel, blending both professionalism and leisure with a nearby golfing option for post-meeting relaxation.
This combination makes it a perfect spot for business travel, where one can mix business and pleasure seamlessly. The hotel remains a great choice for anyone needing a reliable venue for their business engagements in Alicante.
Hotel Bonalba Alicante boasts a truly spectacular outdoor pool area that has left a strong impression on its guests. Many reviews highlight the pool's impressive size, cleanliness and the variety of features it offers. This large pool comes with different depths and a beach-style entrance, catering to both relaxation and fun for all ages. There are also ample sunbeds, ensuring that guests can always find a spot to lounge comfortably.
The pool area not only includes the main swimming pool but also designated sections for young children, teenagers and adults. Reviews frequently mention the excellent outdoor seating and foodservice available poolside, further enhancing the convenience and enjoyment of the area. In addition, entertainment programs around the pool add to the lively atmosphere, making it a favorite spot for families and groups.
While a few minor issues were noted, such as cold water and some small flaws, the overall sentiment remains very positive with guests describing the pool as amazing, fantastic and even exceptional. The consistent praise for its cleanliness and the availability of hammocks only adds to the appeal, making the pool area a highlight of the stay at Hotel Bonalba Alicante.
Hotel Bonalba Alicante stands out as an ideal spot for honeymooners, offering a serene and romantic setting that's perfect for celebrating love. Known for its beautiful and intimate honeymoon suites, guests consistently rave about the breathtaking scenery that surrounds the hotel. The atmosphere is described as soft and relaxing, providing an ideal retreat for couples looking to unwind.
The staff is frequently praised for their exceptional service, especially when it comes to accommodating honeymooners. Many guests appreciate the additional services and special honeymoon packages offered, which add a touch of luxury to the overall experience.
Comfort and quality are prioritized with honeymoon-perfect rooms and lovely sun loungers to enjoy the fresh air and quiet surroundings. The breakfast spread is extensive and caters to a variety of tastes, while the overall quality of food is very good. For entertainment, the hotel boasts a competent entertainment team that ensures guests have a great time.
In summary, Hotel Bonalba Alicante provides a romantic and luxurious environment ideal for honeymooners with excellent amenities and services that contribute to an unforgettable experience in an idyllic setting.
Nestled in an isolated yet beautiful location, Hotel Bonalba Alicante is touted as an ideal destination for couples looking to escape into a haven of romance. Guests repeatedly praised the venue for its tranquil surroundings, making it perfect for romantic getaways or honeymoons. The hotel offers special romantic packages which include unforgettable romantic dinners, particularly at the Cervantes restaurant.
The ambiance exudes romance, further enhanced by breathtaking views from the rooms, adding to the overall experience. The hotel's setting is considered highly peaceful and serene, offering an idyllic escape for those looking to enjoy quality time together. The professional and friendly staff who lead various activities also contribute to a delightful and enjoyable stay.
However, some guests mentioned minor inconveniences such as the occasional mix-up with room arrangements like twin beds instead of a double, which can be an unexpected surprise. Nonetheless, for couples seeking a romantic interlude, Hotel Bonalba Alicante is generally seen as an excellent choice, whether for a weekend getaway or a special occasion.
Location Show Map
Location
However, the hotel's remote location can be a drawback for visitors without a car. It is situated about 15 minutes from Alicante and 30 minutes from Benidorm, making it distant from major attractions, beaches and essential services. Public transport options are limited, which necessitates the use of private cars or taxis for getting around.
Despite the isolation, the hotel receives praise for its peaceful atmosphere and scenic views. Guests highlight the friendly staff, spacious rooms with balconies and the overall cleanliness. For dining, it is suggested to rely on the hotel's restaurant as nearby options are sparse.
Those planning to stay here should be prepared for a quiet stay with limited immediate access to shops, eateries and public transport. The location is best suited for travelers who value tranquility over convenience and have the means to drive to nearby areas for additional activities and exploration.
Breakfast
However, not all feedback is glowing. Some guests have noted that the breakfast can be repetitive with the same foods served daily and limited variety, especially for children and celiacs. Issues such as cold food, low-quality products and disorganized lines have also been mentioned. Additionally, specific complaints about the coffee quality, fruit freshness and lack of certain items like yogurt and fresh fruit have been pointed out. Despite these drawbacks, the breakfast generally appears to leave a positive impression overall, reflecting a robust array of choices that cater to diverse tastes and dietary needs.
Ultimately, while there are areas for improvement, particularly in consistency and diversity, the breakfast at Hotel Bonalba Alicante receives more accolades than criticisms, making it a solid aspect of the guest experience.
Dinner
Positive comments highlight the dinner buffet's excellent selection and delicious meals. Guests appreciated the different themes each night and the romantic dinner options were often praised. The à la carte restaurant at the hotel also received high recommendations for its quality and atmosphere.
However, there were numerous complaints about the buffet dinner being repetitive and of low quality with several guests critiquing the food as bland, lukewarm or overly salty. The buffet's limited variety left some feeling disappointed, especially those who stayed for extended periods. Issues with specific items being cold and not replenished frequently also surfaced.
Particular dissatisfaction was noted with the pricing structure, where drinks were not included and had to be purchased separately, which some guests found to be excessively expensive.
In summary, while the dining experience at Hotel Bonalba Alicante does have its highlights, particularly in terms of variety and theme nights, consistency and quality improvements are needed to elevate it to match the expectations set by a four-star establishment.
Rooms
However, some guests have experienced issues that detract from the overall experience. A number of rooms are described as outdated with old-fashioned décor and furniture showing signs of wear. Noise can be a problem, especially in rooms near the elevators or those with poor soundproofing. Cleanliness is another recurring concern with some guests finding their rooms dusty or encountering persistent bad smells.
The lack of timely room service and occasional mix-ups at check-in have also been noted, sometimes leading to dissatisfaction with smaller or inferior rooms than booked. Additionally, certain features, such as non-functional air conditioning or missing basic amenities (like tea and coffee facilities), contribute to an inconsistent guest experience.
Despite these downsides, when rooms are properly maintained, guests seem to relish the spaciousness and comfort they offer. The hotel's tranquil and well-appointed pool area, coupled with friendly service from the staff, rounds out the experience, making it a generally pleasant stay, though not without its flaws. Rooms might benefit from renovation and more consistent cleaning standards to better meet guests' expectations.
Beds
However, not all feedback was favourable. Some guests encountered issues with the beds being too soft, leading to discomfort. A few reviews pointed out problems like thin or old mattresses, which resulted in a sinking sensation and poor overall comfort. There were also instances where the beds made noise or squeaked, detracting from the sleeping experience. Additionally, some guests experienced the inconvenience of having two single beds instead of the requested double bed. Other negative aspects included complaints about saggy mattresses, mismatched heights when combining two single beds and minimal available bedding.
Overall, while the comfort of the beds at Hotel Bonalba Alicante received commendations from several guests, others found room for improvement in terms of mattress quality and bed arrangements.
Cleanliness
However, some criticisms emerged. Issues included dusty areas, dirty carpets and neglected pool areas. Specific complaints pointed out that certain rooms and communal areas showed signs of wear and tear, such as stained walls and outdated furnishings. Instances of rooms not being cleaned properly or in a timely manner were mentioned with some guests encountering lingering unpleasant smells and inadequate cleaning services.
Overall, while the positive feedback highlights the hotel's potential for a clean stay, there are areas that require attention to meet all guests' expectations consistently.
Staff
Wi-Fi
Spa
Several guests mentioned that the spa offers limited amenities, describing it as more of an indoor heated pool with two jets rather than a full-fledged spa. The jacuzzi, a commonly sought-after feature, was often reported as out of service or absent altogether. The temperature in the sauna and spa pool also received complaints with some guests finding it too cold.
The extra costs for spa access, which can be up to €20 per day, were seen as too high by many, especially given the limited and outdated facilities. The requirement to pay extra for access to the sauna, steam room and hot tubs was another downside mentioned in several reviews.
On the positive side, guests who managed to book a session found the experience relaxing and the tranquility was enhanced by limiting the number of people allowed in the spa at one time. Couples especially appreciated the romantic massages offered.
Overall, while the spa at Hotel Bonalba Alicante has the potential to provide relaxation, it seems to fall short of expectations due to its limited facilities and extra charges. Enhancements and better maintenance could significantly improve the guest experience.
Pool
Many visitors find the pool area beautiful and calming, providing a lovely environment for relaxation and sunbathing. The outdoor pool is particularly noted for its attractiveness and the verdant garden surroundings. Despite occasional comments about cold water and closed or unusable pools, the overall ambiance remains a strong point, supported by pleasant amenities like a pool bar that opens at 11 AM, although some guests wishing for an earlier service might find this inconvenient.
On the downside, there are sporadic mentions of cleanliness issues, such as bird droppings on sunbeds and dirty water, which have detracted from some guests' experiences. Additionally, the shortage of sun loungers and the behavior of guests reserving them early with towels can be frustrating. Moreover, some reviews cite maintenance issues with the pool, including broken tiles and mold.
Nevertheless, the positive feedback about the pool largely outweighs these concerns. The large, clean and well-equipped pool areas, combined with numerous entertainment options and a relaxing atmosphere, render Hotel Bonalba Alicante a noteworthy choice for a family-friendly vacation spot.
Parking
There is a significant shortage of available parking spaces both within the hotel's lot and in the surrounding area, often forcing guests to seek alternative parking solutions, sometimes quite a distance away. Street parking in the vicinity is also limited, adding to the inconvenience. Reviews mention that the parking facility is frequently full, leading to additional frustration for guests trying to find a spot.
On the positive side, the parking is secure, offering a sense of safety for those who do manage to secure a spot. There have also been mentions of a good valet service. Nonetheless, the general consensus portrays parking as a pressing issue that needs improvement, overshadowing the convenience and security it aims to provide.
Family
The hotel’s facilities, including large pools with various depths and attractions, add to the family-friendly environment. The lower pool depth is noted as perfect for children to play safely, while daytime and nighttime entertainment ensure both kids and adults are engaged throughout their stay. Guests appreciate the personal attention from the staff, making their family trip even more pleasant.
Beyond the pools, there are multiple activities for children, including a dedicated play area and interactive animations that often involve parents as well. The hotel's structure, including family rooms with double connecting doors, caters well to the needs of families, allowing for comfortable accommodations.
Of particular note is the all-inclusive package, which guests found valuable for family stays, providing a variety of treats for the little ones and even serving family-favorites like paella. The tranquil and charming atmosphere of the hotel, combined with its cleanliness and well-maintained facilities, makes it an ideal spot for family vacations.
In summary, Hotel Bonalba Alicante provides a welcoming and enjoyable setting for families with ample entertainment and activities designed to ensure a memorable and relaxing stay for guests of all ages.
Golf
4 Star
The quality and variety of food, especially at breakfast and dinner, have also been criticized with some guests describing the dining experience as below par for a four-star establishment. Customer service has been highlighted as an area needing significant improvement to meet the expected standards of a superior four-star hotel.
On a positive note, there are mentions that the hotel has a lot of potential and receives an overall rating that aligns with a four-star classification. Nevertheless, the consensus among reviewers suggests that Hotel Bonalba Alicante needs substantial enhancements in maintenance, food quality and service to fully justify its four-star rating.
Business
The hotel’s quiet and clean environment is particularly appreciated, offering a perfect setting for focused work. While some guests feel that the hotel lacks a strong business orientation and complete business services, it still manages to meet most business needs efficiently. The rooms are well-suited for business stays and the presence of convenient business amenities adds to its appeal.
However, there are a few areas for improvement. Some guests have noted that the check-in process can be problematic and there might be restrictive parking policies. Despite minor issues, the overall impression is that Hotel Bonalba Alicante is a nice business hotel, blending both professionalism and leisure with a nearby golfing option for post-meeting relaxation.
This combination makes it a perfect spot for business travel, where one can mix business and pleasure seamlessly. The hotel remains a great choice for anyone needing a reliable venue for their business engagements in Alicante.
Outdoor Pool
The pool area not only includes the main swimming pool but also designated sections for young children, teenagers and adults. Reviews frequently mention the excellent outdoor seating and foodservice available poolside, further enhancing the convenience and enjoyment of the area. In addition, entertainment programs around the pool add to the lively atmosphere, making it a favorite spot for families and groups.
While a few minor issues were noted, such as cold water and some small flaws, the overall sentiment remains very positive with guests describing the pool as amazing, fantastic and even exceptional. The consistent praise for its cleanliness and the availability of hammocks only adds to the appeal, making the pool area a highlight of the stay at Hotel Bonalba Alicante.
Honeymoon
The staff is frequently praised for their exceptional service, especially when it comes to accommodating honeymooners. Many guests appreciate the additional services and special honeymoon packages offered, which add a touch of luxury to the overall experience.
Comfort and quality are prioritized with honeymoon-perfect rooms and lovely sun loungers to enjoy the fresh air and quiet surroundings. The breakfast spread is extensive and caters to a variety of tastes, while the overall quality of food is very good. For entertainment, the hotel boasts a competent entertainment team that ensures guests have a great time.
In summary, Hotel Bonalba Alicante provides a romantic and luxurious environment ideal for honeymooners with excellent amenities and services that contribute to an unforgettable experience in an idyllic setting.
Romantic
The ambiance exudes romance, further enhanced by breathtaking views from the rooms, adding to the overall experience. The hotel's setting is considered highly peaceful and serene, offering an idyllic escape for those looking to enjoy quality time together. The professional and friendly staff who lead various activities also contribute to a delightful and enjoyable stay.
However, some guests mentioned minor inconveniences such as the occasional mix-up with room arrangements like twin beds instead of a double, which can be an unexpected surprise. Nonetheless, for couples seeking a romantic interlude, Hotel Bonalba Alicante is generally seen as an excellent choice, whether for a weekend getaway or a special occasion.
Yes, Hotel Bonalba Alicante has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Hotel Bonalba Alicante.
No, Hotel Bonalba Alicante doesn't allow dogs.
Yes, parking facilities are available at Hotel Bonalba Alicante.
No, Hotel Bonalba Alicante doesn't have a gym.
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