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Summary of reviewsHospedarte Arenas de El Rocio is highly regarded for its exceptional location near Doñana National Park, the marshes and key areas of El Rocio village, including the Sanctuary of the Virgin of El Rocío. Its central yet tranquil position offers easy access to attractions, bars, restaurants and a supermarket, making it an ideal base for exploring the region. The hotel enjoys scenic surroundings near the waterfront and provides a peaceful retreat after a day of exploration.
The accommodations at Hospedarte Arenas de El Rocio are praised for their comfort and cleanliness. Some rooms feature terraces and lovely courtyards, adding to the rustic charm of the typical house design. The hotel is noted for its spacious rooms, particularly those that can accommodate up to four people. Beds and pillows are described as very comfortable, contributing to a pleasant sleeping experience. Despite some criticisms about room size and occasional noise issues, the comfort and cleanliness of the rooms are well received.
The staff at Hospedarte Arenas de El Rocio receive commendations for their friendliness and attentive service. Individuals such as Nohemí, Cristina and Rocío are frequently mentioned for their exceptional assistance, enhancing guests' overall experience. The cleaning staff's efforts are also appreciated, ensuring that the hotel maintains a high level of cleanliness throughout.
Breakfast experiences are mixed. While some guests appreciate the quality, variety and the opportunity to explore local cafes, others are disappointed by the off-site arrangement and the inconsistent quality of the breakfast offerings. Despite these mixed reviews, positive notes highlight the availability of good coffee and a complete breakfast at alternative locations.
Cleanliness is generally praised with many guests noting the spotless and well-maintained conditions of the rooms and common areas. However, a few criticisms point out issues such as dust bunnies, hair between sheets and occasional cleanliness lapses in common areas.
Free WiFi is available but often criticized for poor connectivity. Guests who stay near the reception area may experience a decent connection, but many report significant issues with slow or non-existent WiFi, which detracts from the overall experience.
In summary, Hospedarte Arenas de El Rocio offers an ideal location, comfortable accommodations and exceptional staff service, providing a pleasant and charming stay despite some minor inconveniences with breakfast arrangements, room sizes and WiFi connectivity. Show more
Read review summaries for all categories
Categories
Cheap Country House
Small Country House
3-Star Country House
Room Types
Double RoomThis air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit offers 1 bed.
Quadruple RoomThis air-conditioned quadruple room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit has 2 beds.
Double Room with Private External BathroomThis air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Double Room with Private External BathroomThis air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Small Double RoomThis air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Guest Reviews
8.4
Very Good
Location
Hospedarte Arenas de El Rocio is consistently praised for its exceptional location. Visitors highlight its prime positioning near the Doñana National Park, the marshes and the central areas of El Rocio village. Guests find it conveniently close to the Ermita, various bars, restaurants and a supermarket. The central yet quiet placement of the hotel allows for easy access to major attractions, making it an ideal base for exploring the region.
The hotel’s surroundings are noted for their beauty, situated near the waterfront and featuring scenic views of the marshes. Reviews underline the hotel’s proximity to the Sanctuary of the Virgin of El Rocío, just a short walk away, as well as the added convenience of nearby parking. Despite being centrally located, the hotel is described as tranquil, offering guests a peaceful retreat after a day of exploration.
Accommodations are described as comfortable and clean with some rooms featuring terraces and lovely courtyards. The staff receive commendations for their friendliness and attentive service, contributing to an overall pleasant stay. The combination of a beautiful, central location with the rustic charm of a typical house enhances the appeal of Hospedarte Arenas de El Rocio for visitors looking to experience the unique atmosphere of El Rocío village.
Breakfast
The breakfast experience at Hospedarte Arenas de El Rocio garnered mixed reviews from guests. Despite offering a breakfast that some described as very good, well taken care of and complete, others found it lacking in quality and variety. A notable point of contention was that breakfast was not served on-site; instead, guests had to walk to a nearby location, which some found inconvenient and unexpected. While some guests appreciated the opportunity to discover local cafes and bars, others felt the communication about the off-site breakfast arrangement was poor. There were remarks about the limited selection with mentions of basic and industrial products, less-than-fresh bread and malfunctioning coffee machines. However, a few guests did highlight the lavish buffet with a wide selection and the good coffee available at the alternative location. Overall, while there were positive notes on the breakfast, the off-site arrangement and inconsistent quality seemed to detract from the experience for some guests.
Rooms
Hospedarte Arenas de El Rocio offers a mixed experience based on guest reviews with a general consensus pointing towards their strengths in cleanliness, comfort and spaciousness of some rooms. Many guests appreciated the clean and comfortable beds and pillows and noted that the rooms were generally well-maintained. A number of reviews highlighted the spacious rooms, particularly those accommodating up to four people, which were described as generous in size and comfort. Additionally, rooms with terraces provided beautiful views and an extra element of relaxation.
However, not all experiences were positive. Some rooms were noted to be quite small and this was a recurring comment among guests who found the limited space to be a drawback, particularly for longer stays. Noise from adjacent rooms and the lack of soundproofing were also mentioned as detractors. Low water pressure in the showers and occasional cleanliness issues, such as a dusty balcony or dirty toilets upon arrival, were pointed out by a few guests.
Despite these issues, the hotel’s central location and proximity to the hermitage were seen as major advantages. The building was described as beautiful, charming and offering a rustic, cozy atmosphere. The staff received positive remarks for their friendliness and helpfulness, contributing to an overall pleasant stay for many visitors.
In summary, while Hospedarte Arenas de El Rocio excels in certain areas like room comfort, cleanliness and providing spacious arrangements for families, potential guests should be aware of some limitations regarding room size and noise levels.
Beds
At Hospedarte Arenas de El Rocio, the beds are a major highlight with many guests raving about their comfort. Travelers frequently mention that the beds are very comfortable with some even describing them as super comfortable and extremely comfortable. The bedding quality and spacious rooms contribute to a pleasant sleeping experience. Though a few guests found the mattresses hard or noted minor discomforts like yellow drips on pillows, the majority highlight the comfort, especially praising the beds and pillows for making their stay enjoyable. For those who value a good night's sleep, Hospedarte Arenas de El Rocio appears to offer a satisfying rest with comfortable mattresses and good quality bedding.
Cleanliness
Hospedarte Arenas de El Rocio has garnered praise for its high level of hospitality and very clean rooms with many guests specifically noting the spotless and well-maintained conditions throughout the hotel. The property itself is described as beautiful and well taken care of with particular emphasis on the friendly and efficient cleaning staff who contribute significantly to the positive experience.
The environment is generally praised for its cleanliness with several reviews highlighting the clean smell of the establishment and the neatness of the rooms. The availability of amenities such as coffee, teas and water further enhances the guest experience.
However, not all reviews are entirely positive. Some guests pointed out issues with cleanliness in certain areas, including dust bunnies under the bed, hair between the sheets and stained towels. There were also specific concerns about the cleanliness of the common areas, entrance porch and bathroom. A few guests mentioned the presence of cobwebs and bed bug bites, indicating that hygiene could be improved in certain aspects.
Despite these criticisms, many guests found the hotel to be very clean and comfortable, appreciating the well-kept rooms and attentive cleaning staff. Overall, while there are areas that could benefit from better maintenance, the general consensus leans towards a positive experience in terms of cleanliness and hospitality.
Staff
Hospedarte Arenas de El Rocio is lauded for its incredible staff, who consistently make a positive impression on guests. Descriptions of the staff emphasize their friendliness, kindness and professionalism with many reviews singling out individuals such as Nohemí, Cristina and Rocío for exceptional service. Guests frequently noted the staff’s attentiveness and helpfulness, enhancing their overall experience. Though there were occasional mentions of language barriers and individual lapses in friendliness, the general consensus points to a team that is very responsive and courteous. From reception to cleaning, the staff are described as going above and beyond, providing a warm welcome and attentive service that leaves a lasting impression.
Wi-Fi
At Hospedarte Arenas de El Rocio, guests have access to free WiFi, but the overall experience with the internet connectivity leaves much to be desired. Some travelers found the WiFi service to be functional, especially when their rooms were close to the hub, allowing for a decent connection. However, many others encountered significant issues, ranging from very poor to non-existent WiFi throughout their stay. Reports frequently mentioned that the WiFi did not work at all or was extremely slow, failing to reach certain floors or rooms. Connectivity problems were so prevalent that some guests couldn’t connect to the internet despite it being listed as an available amenity. The inconsistency of the WiFi service means that while a lucky few may find stable access near the reception area, this is not the norm for most guests.
No, Hospedarte Arenas de El Rocio doesn't have any pool.
No, a spa isn't available at Hospedarte Arenas de El Rocio.
No, Hospedarte Arenas de El Rocio doesn't allow dogs.
No, parking facilities aren't available at Hospedarte Arenas de El Rocio.
No, Hospedarte Arenas de El Rocio doesn't have a gym.