5-Star HotelSummary of reviews related to the '5 Star' categoryKrystal Satelite Maria Barbara has garnered a range of feedback concerning its star rating, facilities and services. While not universally agreed upon as a five-star experience, the hotel boasts certain luxurious features that some guests found noteworthy. Highlights include great service with several reviewers noting the excellent treatment from staff and comfy rooms that make for a pleasant stay. Guests frequently described their experiences as luxurious, suggesting that the hotel does offer elements that meet high-end standards.
However, critical reviews pointed out that the hotel falls short in several areas expected of a five-star establishment. Complaints include the absence of amenities such as bathrobes and slippers in the rooms and the quality of the complimentary breakfast buffet not meeting expectations. Food prices were also considered high and some guests felt that the service provided was subpar and not reflective of a five-star rating. Despite these criticisms, the overall sentiment from many guests was positive with some expressing their absolute love for their stay and enthusiasm to give the hotel a five-star rating.
Show moreRead review summaries for all categories
