Answers last updated by Draaihoek Lodge & Restaurant
Lodge with Free Wi-Fi
Lodge with Parking
Small Lodge
Lodge where Extra Health & Safety Measures Have Been Taken
Arrival
Do you perform temperature checks upon guests' arrivals? Yes, to all guests
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 24 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? Yes
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Is furniture in public areas arranged to allow more space for distancing? Yes
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? Yes
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? Yes, New hours: Check-in: 00:00 - Check-out: 00:00
Other limitations please note that every hotel do have deliveries ( very well sanitized ) that are taking place.th
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? Yes
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? No
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? Spa is currently not available.
The use of the pool is not available.
Has the hotel closed during the pandemic? Yes Reopening Date: 06/01/2020
Additional Information: The layout of the lodge at Draaihoek and the huge premises - kilometres of beach and open areas make it possible for every guest to enjoy their stay and still have social distancing perfectly in place
Answers last updated by Draaihoek Lodge & Restaurant
Deluxe Double RoomThe fireplace is a top feature of this double room. The spacious double room features a private entrance, a minibar, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.
Deluxe VillaGuests will have a special experience as this villa offers a fireplace. This spacious villa is comprised of 1 living room, 3 separate bedrooms and 1 bathroom with a shower and free toiletries. There is a private entrance, a tea and coffee maker and a patio and complimentary wine/champagne is featured for guests. The unit offers 6 beds.
Luxury King RoomThe fireplace is the standout feature of this double room. The double room is furnished with a desk and a seating area and features a minibar and a coffee machine.
Yes, Draaihoek Lodge & Restaurant has pool(s) that belong to one or more of the following categories: Outdoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Draaihoek Lodge & Restaurant.
No, Draaihoek Lodge & Restaurant doesn't allow dogs.
Yes, parking facilities are available at Draaihoek Lodge & Restaurant.
No, Draaihoek Lodge & Restaurant doesn't have a gym.