Info
Summary of reviewsThe Holiday Inn Express & Suites Buffalo Airport by IHG offers travelers a convenient and comfortable stay with a host of positive attributes. The hotel's strategic location directly across from Buffalo International Airport is particularly advantageous, providing exceptional accessibility for guests arriving or departing by air, enhanced by a free 24/7 shuttle service. Despite being near the airport, the hotel maintains a tranquil environment, ensuring a restful experience. The surrounding area offers a variety of conveniences, including restaurants, shops, and a mall, with easy access to downtown Buffalo, Highmark Stadium, and Canada, making it suitable for both leisure and business travelers.
Guests frequently praise the breakfast experience, noting the friendly staff and the delicious array of hot and fresh options available, including standout items like fresh cinnamon rolls. The breakfast area complements the comfort and convenience of the hotel, further enhancing its reputation as a sensible choice for travelers.
Rooms are consistently described as clean, spacious, and comfortable, equipped with modern amenities and comfortable beds that ensure a relaxing stay. The availability of a heated pool, jacuzzi, and included breakfast adds to the overall appeal. The staff, particularly in the breakfast area, receives accolades for their friendly and accommodating nature, contributing to the hotel's welcoming atmosphere.
Cleanliness is a recurring theme in reviews, with guests appreciating the spotless condition of both rooms and facilities. While there are occasional lapses in cleaning standards, the general consensus is overwhelmingly positive.
The staff at the hotel shines with their exceptional service and friendliness. Key figures, like Ariel at the front desk and Annie in the breakfast area, are repeatedly recognized for going above and beyond to cater to guests' needs, creating an atmosphere where guests feel valued and cared for.
The hotel also offers fitness facilities which, despite a few mixed reviews regarding cleanliness, are appreciated for their functionality. The pool and hot tub are highlighted for their quality and maintenance, providing an enjoyable space for relaxation, especially praised by families.
Finally, the beds consistently receive positive feedback for their comfort, with guests enjoying the spaciousness and pillow choices, ensuring a restful night's sleep. Overall, the Holiday Inn Express & Suites Buffalo Airport by IHG is celebrated for its combination of strategic location, comfort, excellent service, and thoughtful amenities, making it a reliable choice for a pleasant stay near Buffalo's airport.
Show moreRead review summaries for all categories
Categories
