FOUR Essen City Centre
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Summary of reviewsHoliday Inn Essen City Centre by IHG enjoys a favorable reputation among both tourists and business travelers due to its prime central location. The hotel's proximity to major shopping centers, the city center, and public transportation makes it an excellent starting point for exploring Essen's attractions, such as the renowned Christmas markets. Guests consistently commend the hotel for its strategic position, allowing easy access to restaurants and other leisure venues.
Breakfast at the Holiday Inn is noted as a standout feature, with guests praising the extensive and delicious offerings that cater to a variety of dietary needs. The attentiveness of the staff during breakfast contributes to a seamless experience, making it a memorable start to many guests’ days.
The hotel’s dinner service, though generally positive, occasionally faces availability issues with meals and bar access. When available, the dinner options receive good reviews, with many noting the friendly service provided by the bar staff. A nearby Vietnamese restaurant also comes highly recommended for those seeking more dining variety.
Rooms are appreciated for their spaciousness, catering well to families and those on short business trips. The inclusion of amenities like air conditioning and kitchenettes in some rooms adds convenience. However, the decor and furnishings appear dated, reminiscent of the 1990s, and there are occasional maintenance issues such as noise from the streets due to inadequate soundproofing.
Cleanliness receives mixed feedback. While many guests find the rooms tidy, others note signs of wear and aging in certain areas, particularly the carpets and furniture. Despite these issues, the hotel is favored for its central location and the courteous nature of the staff.
The staff at Holiday Inn Essen City Centre are widely praised for their friendly and attentive demeanor, contributing significantly to a welcoming atmosphere. Individual staff members are often recognized for their helpfulness and professionalism, enhancing the guest experience.
Wi-Fi services are generally satisfactory, with most guests finding it reliable and easy to use, though occasional connectivity issues with multiple devices are noted.
Parking options, although accessible, reveal some challenges with tight spaces and limited capacity in the underground garage. Nearby affordable alternatives are available, making parking manageable overall.
Families find the hotel accommodating, appreciating the spacious rooms and the added benefit of free meals for children. While some room setups may not be ideal for larger families, the staff's helpfulness ensures an enjoyable stay.
Bed comfort receives mixed reviews, with many guests finding them satisfactory, though issues with worn-out mattresses and varied firmness levels are reported.
Overall, while the hotel offers good value for money, its four-star designation is questioned by some, due to outdated features and areas requiring improvement. Nevertheless, its location, friendly staff, and breakfast quality make it a popular choice for travelers seeking convenience and comfort.
Categories
Breakfast at the Holiday Inn is noted as a standout feature, with guests praising the extensive and delicious offerings that cater to a variety of dietary needs. The attentiveness of the staff during breakfast contributes to a seamless experience, making it a memorable start to many guests’ days.
The hotel’s dinner service, though generally positive, occasionally faces availability issues with meals and bar access. When available, the dinner options receive good reviews, with many noting the friendly service provided by the bar staff. A nearby Vietnamese restaurant also comes highly recommended for those seeking more dining variety.
Rooms are appreciated for their spaciousness, catering well to families and those on short business trips. The inclusion of amenities like air conditioning and kitchenettes in some rooms adds convenience. However, the decor and furnishings appear dated, reminiscent of the 1990s, and there are occasional maintenance issues such as noise from the streets due to inadequate soundproofing.
Cleanliness receives mixed feedback. While many guests find the rooms tidy, others note signs of wear and aging in certain areas, particularly the carpets and furniture. Despite these issues, the hotel is favored for its central location and the courteous nature of the staff.
The staff at Holiday Inn Essen City Centre are widely praised for their friendly and attentive demeanor, contributing significantly to a welcoming atmosphere. Individual staff members are often recognized for their helpfulness and professionalism, enhancing the guest experience.
Wi-Fi services are generally satisfactory, with most guests finding it reliable and easy to use, though occasional connectivity issues with multiple devices are noted.
Parking options, although accessible, reveal some challenges with tight spaces and limited capacity in the underground garage. Nearby affordable alternatives are available, making parking manageable overall.
Families find the hotel accommodating, appreciating the spacious rooms and the added benefit of free meals for children. While some room setups may not be ideal for larger families, the staff's helpfulness ensures an enjoyable stay.
Bed comfort receives mixed reviews, with many guests finding them satisfactory, though issues with worn-out mattresses and varied firmness levels are reported.
Overall, while the hotel offers good value for money, its four-star designation is questioned by some, due to outdated features and areas requiring improvement. Nevertheless, its location, friendly staff, and breakfast quality make it a popular choice for travelers seeking convenience and comfort.
Family Friendly Hotel
Offers spacious rooms. Provides a storage room and a restaurant. The hotel's central location is convenient for families.
Business Hotel
The Holiday Inn Essen City Centre by IHG is a centrally located 4-star hotel that features well-appointed meeting rooms and essential business amenities. The hotel provides a comfortable and convenient stay for business travelers attending meetings or exploring the city.
Hotel with Gym
This hotel includes fitness facilities for guests. It is centrally located, making it convenient for travelers.
4-Star Hotel
FOUR Essen City Centre provides a central location and comfortable accommodations. It offers easy access to the city's attractions and amenities. The hotel ensures a pleasant stay.
Dog Friendly Hotel
Hotel with Parking
Accessible Hotel
Guest Reviews
Holiday Inn Essen City Centre by IHG boasts a highly praised location that attracts both business travelers and tourists alike. Situated centrally in Essen, the hotel is conveniently nestled right in the heart of the city, making it an ideal starting point for exploring local attractions. Guests frequently highlight its proximity to essential spots such as the city center, major shopping centers like Limbecker Platz, and the renowned Christmas markets. The hotel's location provides excellent access to public transportation, making it easy to explore the wider area. Visitors appreciate the ease of reaching restaurants, cinemas, and various shopping areas on foot, perfectly blending convenience with comfort. The hotel's central positioning, combined with spacious rooms and a commendable breakfast, makes it a top choice for those looking to maximize their stay in Essen. Whether on a shopping spree, a sightseeing trip, or enjoying the local festive spirit, the Holiday Inn serves as a great base for all guests.
'Holiday Inn Essen City Centre by IHG' earns high praise from its guests when it comes to breakfast, often highlighted as a standout aspect of their stay. The breakfast offerings are consistently described as excellent, extensive, and delicious, with a wide variety that caters to diverse tastes and dietary needs, such as gluten-free options. Guests appreciate the freshness of the selections and the presence of delightful features like fresh waffles and pancakes. The staff is commended for their attentiveness, ensuring that nothing runs out by quickly replenishing items, even during busy mornings. Though the breakfast area can become crowded and finding seating may sometimes be challenging, the overall quality and variety make it a memorable experience for many visitors. The hotel's breakfast proves to be a perfect start to the day, consistently meeting, if not exceeding, expectations.
Guests at the Holiday Inn Essen City Centre by IHG generally found the dinner experience to be positive, highlighting good food at reasonable prices. Many enjoyed delicious dinner options alongside very good breakfasts. The bar and restaurant offered meals that were considered satisfactory by some, with friendly bar staff contributing to the pleasant dining atmosphere. However, there were occasional availability issues, with reports of dinner suddenly being unavailable and the bar not always open for service. While some guests found the food in the game room expensive, overall, the dining offerings were well-received. For those seeking variety, a nearby Vietnamese restaurant came highly recommended.
Holiday Inn Essen City Centre by IHG offers an impressive level of spaciousness in its rooms, frequently pleasing guests with their generous size, ideal for families and those who appreciate extra room. The rooms are generally clean and well-maintained, providing comfortable, albeit somewhat narrow, beds which are highlighted as ideal for short business stays. Guests also appreciate the inclusion of amenities such as refrigerators, air conditioning, and small kitchenettes in certain rooms, which add convenience to their stay. The hotel enjoys a central location, making it convenient for accessing nearby attractions and the bustling city center.
However, there are notable areas for improvement. Many visitors feel that the rooms are outdated, with furnishings and decor reminiscent of the 1990s. Issues with room maintenance, such as old curtains, worn-out carpets, and minor bathroom problems, detract from the overall experience. Noise can be a problem for rooms facing busy streets, with the lack of soundproofing allowing traffic sounds to disrupt the calm. Despite these drawbacks, the hotel is often considered a good value for money, appreciated for its cleanliness, large room sizes, and pleasant location, all complemented by a welcoming staff.
The beds at Holiday Inn Essen City Centre by IHG receive mixed reviews from guests. Many visitors have found the beds to be very comfortable, often citing the presence of extra pillows and describing the overall sleeping comfort as fantastic. The king-size beds, in particular, have been highlighted for their excellence, and the good bedding often enhances the guest experience.
However, not all feedback is positive. Some guests report issues with worn-out or sagging mattresses, which detract from the overall comfort. Others mention narrow beds or find the beds too hard or too soft for their liking, impacting their sleep quality. Instances of uncomfortable sofa beds and beds with inadequate or damaged bedding have also been noted.
Overall, while many guests enjoy a good night's sleep on the comfortable beds, there remain recurring concerns about bed quality that could impact the experience for some.
Holiday Inn Essen City Centre by IHG is a hotel that draws mixed reviews when it comes to cleanliness. On the positive side, many guests noted that rooms were generally clean and tidy, with some highlighting the spaciousness and comfort. The friendly and efficient staff contribute to an overall clean and welcoming environment in common areas like the bar, which is described as modern and well-maintained. The central location is another major asset, making it a convenient option for travelers.
However, the hotel shows signs of aging, with guests frequently mentioning outdated and worn-out features such as carpets full of stains and old furniture. While some areas and rooms are praised for their cleanliness, others fall short, with reports of dust, unclean bathrooms, and inadequate hygiene. The carpets, in particular, are a recurring issue, with numerous guests suggesting they desperately need replacing. Despite these inconsistencies, the hotel seems to offer good value for money, especially given its central location and the friendly service provided by the staff. Overall, while some rooms require a more thorough cleaning, the general atmosphere remains positive for many visitors.
The reviews for the staff at Holiday Inn Essen City Centre by IHG paint a largely positive picture. Guests frequently praised the staff for their friendliness, attentiveness, and overall helpfulness. Many noted the accommodating nature of the hotel employees, from the reception to the breakfast service, where staff were described as respectful, engaging, and often going the extra mile to ensure guests were satisfied. Guests particularly highlighted individual staff members, such as Alexandros and Sadik, for their professional and welcoming demeanor. The bar staff also received compliments for their friendly and accommodating service. Despite some isolated instances where service was not up to guest expectations—such as a few mentions of unfriendliness or lack of helpfulness—these reviews were minimal compared to the overwhelmingly positive feedback. Overall, the commitment of the team to excellent customer service and their consistent efforts to maintain a pleasant atmosphere were well appreciated by visitors.
The Wi-Fi experience at the Holiday Inn Essen City Centre by IHG offers a mixed bag, but mostly leans towards the positive for most guests. The hotel provides free Wi-Fi access, which many guests have found to be stable, fast, and generally sufficient for their needs. Several reviews highlight the ease of connectivity to the Wi-Fi and commend its strength and reliability. However, there are a few mentions of issues such as a limited number of devices that can be connected, which can sometimes lead to disconnections. Some guests have also described accessing the Wi-Fi as challenging or puzzling. Despite these minor setbacks, the hotel seems to offer satisfactory Wi-Fi services, allowing guests to stay connected during their stay. Overall, while there may be occasional hurdles, most guests seem satisfied with the Wi-Fi offerings at this city center accommodation.
Holiday Inn Essen City Centre by IHG offers a mix of parking solutions, highlighted by its own underground garage, which is quite accessible and conveniently located. Guests appreciate the availability of parking on-site and the alternative options nearby. However, many find the underground facility uncomfortably tight and challenging to navigate, particularly for larger vehicles or SUVs. Despite the convenience of being directly under the hotel, some customers note that parking spaces are limited and often full.
For guests looking for alternatives, there are affordable parking options nearby, including a tower garage opposite the hotel at a lower daily rate. There is also a larger parking lot behind the hotel offering cost-effective rates. While the standard parking fee at the hotel is noted as €14 per day, which some guests perceive as high, the underground garage provides secured parking with elevator access.
Overall, while the hotel provides convenient parking solutions, the tightness and limited capacity of the on-site underground garage may require consideration of nearby alternatives, especially for those with larger vehicles.
Holiday Inn Essen City Centre by IHG offers a hospitable setting for families seeking a comfortable stay in the heart of Essen. Guests frequently highlight the spacious family rooms, perfect for accommodating both small and large families, with some rooms offering separate bedrooms and additional amenities like sinks and microwaves. The hotel's prime location serves as an excellent base for exploring Essen, with easy access to attractions and a nearby mall, making it suitable for both short and extended visits.
Families traveling with children have found good value in their stay, appreciating perks like free meals for kids—even during dinner—which makes dining both convenient and economical. The generous and flavorful breakfast is often praised, adding to the appeal for families looking to start their day with a satisfying meal. While children may have mixed feelings about the hotel facilities, they enjoy the overall experience, especially when there’s ample space for everyone to relax.
The hotel's clean and comfortable rooms receive commendations, providing a restful environment that parents find ideal. Despite some limitations in the room setup for families with more than two kids, the attentive and friendly staff contribute to a pleasant and accommodating stay for families exploring the city.
Holiday Inn Essen City Centre by IHG appears to have faced challenges in meeting the expectations typically associated with a four-star rating. While the hotel is clean and offers an opportunity to explore the vibrant city of Essen, many guests felt that the overall experience did not align with the four-star promise. The rooms are noted to be outdated, with basic amenities such as mini TVs, lack of air conditioning, and absence of minibars, which are considered not up to par for such a rating. The furnishings, from stained carpets to 20-year-old curtains, further contribute to the impression that the hotel has not been updated for some time, leaving it feeling more in line with two to three-star accommodations. Temperature control issues and inadequate cleaning in some areas were also mentioned, which detracted from the guests' experience. While the hotel maintains a stylish main area and offers a convenient location, it's clear that a significant update would be beneficial in living up to its four-star designation.
Holiday Inn Essen City Centre by IHG stands out as a convenient choice for business travelers due to its prime location. Easily accessible from the city center, it offers superb connectivity for those attending trade fairs or visiting the Christmas market. The hotel provides practical amenities such as a desk and chair in the room, allowing guests to work comfortably after business events. Guests praise its cozy bar and great breakfast, complementing the overall good value for money during trade fair periods. The friendly staff and strategic location make it a preferred choice for business-related stays in Essen, providing good access to exhibition grounds and making it a top pick for business trips.
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Location
Breakfast
Dinner
Rooms
However, there are notable areas for improvement. Many visitors feel that the rooms are outdated, with furnishings and decor reminiscent of the 1990s. Issues with room maintenance, such as old curtains, worn-out carpets, and minor bathroom problems, detract from the overall experience. Noise can be a problem for rooms facing busy streets, with the lack of soundproofing allowing traffic sounds to disrupt the calm. Despite these drawbacks, the hotel is often considered a good value for money, appreciated for its cleanliness, large room sizes, and pleasant location, all complemented by a welcoming staff.
Beds
However, not all feedback is positive. Some guests report issues with worn-out or sagging mattresses, which detract from the overall comfort. Others mention narrow beds or find the beds too hard or too soft for their liking, impacting their sleep quality. Instances of uncomfortable sofa beds and beds with inadequate or damaged bedding have also been noted.
Overall, while many guests enjoy a good night's sleep on the comfortable beds, there remain recurring concerns about bed quality that could impact the experience for some.
Cleanliness
However, the hotel shows signs of aging, with guests frequently mentioning outdated and worn-out features such as carpets full of stains and old furniture. While some areas and rooms are praised for their cleanliness, others fall short, with reports of dust, unclean bathrooms, and inadequate hygiene. The carpets, in particular, are a recurring issue, with numerous guests suggesting they desperately need replacing. Despite these inconsistencies, the hotel seems to offer good value for money, especially given its central location and the friendly service provided by the staff. Overall, while some rooms require a more thorough cleaning, the general atmosphere remains positive for many visitors.
Staff
Wi-Fi
Parking
For guests looking for alternatives, there are affordable parking options nearby, including a tower garage opposite the hotel at a lower daily rate. There is also a larger parking lot behind the hotel offering cost-effective rates. While the standard parking fee at the hotel is noted as €14 per day, which some guests perceive as high, the underground garage provides secured parking with elevator access.
Overall, while the hotel provides convenient parking solutions, the tightness and limited capacity of the on-site underground garage may require consideration of nearby alternatives, especially for those with larger vehicles.
Family
Families traveling with children have found good value in their stay, appreciating perks like free meals for kids—even during dinner—which makes dining both convenient and economical. The generous and flavorful breakfast is often praised, adding to the appeal for families looking to start their day with a satisfying meal. While children may have mixed feelings about the hotel facilities, they enjoy the overall experience, especially when there’s ample space for everyone to relax.
The hotel's clean and comfortable rooms receive commendations, providing a restful environment that parents find ideal. Despite some limitations in the room setup for families with more than two kids, the attentive and friendly staff contribute to a pleasant and accommodating stay for families exploring the city.
4 Star
Business
No, FOUR Essen City Centre doesn't have any pool.
No, a spa isn't available at FOUR Essen City Centre.
Yes, FOUR Essen City Centre welcomes dogs.
Yes, parking facilities are available at FOUR Essen City Centre.
Yes, FOUR Essen City Centre has a gym.
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