Four Points Flex by Sheraton Essen

Essen 51.45142700, 7.00726000 , Hachestraße 63 (Show on Map)
8.4
Very Good


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Summary of reviewsFour Points Flex by Sheraton Essen is highly favored for its well-rounded services and strategic location, making it a standout choice for both leisure and business travelers. Situated within walking distance of Essen's central train station and major city attractions, the hotel offers convenience coupled with a peaceful and central setting. Nearby amenities, including shops, restaurants and public transport links, enhance the accessibility and ease of exploring the surrounding area.

The hotel's breakfast service is particularly noteworthy, receiving accolades for its diverse, abundant and fresh selection, catering to various dietary needs with exceptional quality and efficient replenishment. Guests also appreciate the clean, pleasant atmosphere and attentive staff, which elevate the breakfast experience above expectations.

While the hotel lacks a dedicated restaurant for lunch and dinner, the bar provides a reliable spot for evening drinks in a pleasant ambiance. However, finding varied dining options nearby can be challenging with mostly fast food and fast-casual eateries dominating the immediate vicinity.

Rooms at Four Points Flex by Sheraton Essen are consistently praised for their spaciousness, modern amenities and cleanliness. The functional design, which includes walk-in showers, minibars and large TVs, meets the needs of both short-term and business stays. Guests appreciate the quiet, comfortable bedding and overall room maintenance, although occasional minor issues such as maintenance problems or the lack of an additional chair in some rooms were noted.

Cleanliness remains a strong suit for the hotel with both private and common areas being well-maintained and hygienic. Bathrooms are particularly appreciated for their spotless condition. Despite minor instances of stained bedding, the general environment is described as clean, bright and welcoming.

The staff receive high marks for their friendliness, professionalism and exceptional service, contributing significantly to positive guest experiences. Their attentive and helpful nature, especially at reception and during breakfast, leaves a lasting impression and enhances the overall stay.

WiFi access at the hotel is generally adequate with many guests enjoying free and good connectivity. However, some variability in performance, particularly on higher floors and occasional issues with signal strength and speed were reported.

Parking facilities are reliable with both private and public options available. The secure, gated parking area and reasonable space availability contribute to ease and accessibility, though some guests find the additional cost for parking at €14 per night to be on the higher side.

Families find the hotel accommodating and child-friendly with spacious rooms and thoughtful amenities ensuring a comfortable stay. The hotel’s peaceful and centralized location makes it ideal for family trips with easy access to city attractions and activities.

The beds at Four Points Flex by Sheraton Essen receive high acclaim for their comfort and quality, offering guests a restful and cozy sleep. While some minor issues with pillows and occasional stains were noted, the overall consensus is positive with guests considerably satisfied with the sleeping arrangements.

Lastly, as a three-star accommodation, the hotel provides exceptional value for money, often surpassing guest expectations with its level of service and facilities. It is a particularly recommended option for business travelers, given its central location, modern comforts and convenient business facilities, making for a hassle-free and efficient stay.

In summary, Four Points Flex by Sheraton Essen excels in delivering a comfortable, clean and centrally-located lodging experience, supported by attentive staff and commendable amenities, making it a preferred choice for visitors to Essen.
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Hotel Taking Steps Towards Sustainability
Rooms in this hotel are equipped with eco-friendly toiletries, energy-saving switches, recycling bins, and LED light bulbs.

Business Hotel
This 3-star superior hotel offers 174 rooms with modern business facilities. It features 5 bright conference rooms equipped with modern technical infrastructure, accommodating up to 150 people. Additional amenities include a hotel bar, and optional breakfast buffet.

Hotel with Parking
Parking facilities are available for guests at this hotel.

3-Star Hotel
The GHOTEL hotel & living Essen provides modern accommodations with excellent amenities, including free Wi-Fi, a bar, air conditioning, and a gym. Its central location offers easy access to Essen's attractions.

Family Friendly Hotel

Dog Friendly Hotel

Accessible Hotel

Room Types
Quiet Standard Twin Room with City View Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room offers a flat-screen TV with satellite channels, soundproof walls, a wardrobe, a safe deposit box as well as city views. The unit has 2 beds.

Standard Twin Room with Street View Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room offers soundproof walls, a wardrobe, a safe deposit box, a tiled floor, as well as a flat-screen TV with satellite channels. The unit has 2 beds.

Standard King Room with Street View Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room offers soundproof walls, a wardrobe, a safe deposit box, a tiled floor, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.

Family Standard King Room with Two King Beds and Street View The spacious double room features soundproof walls, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. This double room has a safe deposit box, a tiled floor and a flat-screen TV with satellite channels. The unit has 2 beds.

Quiet Standard King Room with City View Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features a flat-screen TV with satellite channels, soundproof walls, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed.

Guest Reviews
8.4
Very Good
Location
Four Points Flex by Sheraton Essen boasts an exceptional location that consistently garners positive feedback from its guests. Situated within close proximity to Essen's main train station and the city center, it provides easy and quick access to key destinations. Notably, the hotel is just a short 5-10 minute walk from the central train station, making it an ideal choice for both leisure and business travelers. Guests appreciate the easy walkability to the city's key attractions such as the Folkwang Museum, the Philharmonie and the vibrant shopping streets.

Further enhancing its appeal, the hotel is conveniently located near various amenities including shops, restaurants and the Christmas market. The central yet relatively quiet setting ensures that guests can enjoy a peaceful stay, while still being close to the hustle and bustle of downtown Essen. The accessibility of public transport and major highways also makes it a strategic base for exploring the region or attending events like fairs and concerts.

Overall, the combination of excellent transport links, a plethora of nearby attractions and a well-situated urban location make this hotel a standout choice for those visiting Essen.

Breakfast
Four Points Flex by Sheraton Essen boasts an impressive breakfast experience that has garnered favorable reviews. Guests consistently praised the breakfast for its diversity, freshness and wide selection of options. The buffet offers an extensive array of delicious dishes, including various breads, salads, fruits and American-style breakfast items. Many noted that there was something for every taste with offerings catering to different dietary needs, including gluten-free options.

The breakfast was frequently described as rich, abundant and well-organized with attentive staff ensuring it was regularly replenished. The quality and quantity of the food were highlighted as exceptional, making the breakfast definitely worth its price according to most guests, despite some considering it expensive. Guests appreciated the clean and pleasant atmosphere during breakfast and the prompt service.

The breakfast service was also noted for being particularly attentive with staff described as friendly, helpful and professional. Overall, the breakfast at Four Points Flex by Sheraton Essen left guests thoroughly satisfied, often exceeding their expectations and contributing positively to their overall stay at the hotel.

Dinner
Four Points Flex by Sheraton Essen offers a consistently praised bar experience, particularly in the evening, where guests can unwind in a pleasant atmosphere. The bar is noted to be good and is open continuously, providing a reliable spot for a drink after a day of exploring or business. However, the hotel's dining options are limited. There is no restaurant serving lunch or dinner and the breakfast room does not extend its services beyond the morning. Despite claims on the website about all-hour food availability at the bar, some guests have found this not to be the case, especially when arriving late at night. Additionally, finding varied dining options in the surrounding area can be challenging with mostly fast food and fast-casual restaurants nearby. For those who prioritize having a meal at the hotel, this might be a shortcoming to consider.

Rooms
Four Points Flex by Sheraton Essen is consistently praised for its spacious, clean and modern rooms, which offer a comfortable and cozy stay. The rooms are described as large and bright, often featuring modern amenities like walk-in showers, minibars and large TVs. Guests find the rooms to be not only clean but also well-maintained and attractively furnished, providing a good value for money.

The functional design of the rooms, combined with their cleanliness, makes them suitable for short vacations and business stays alike. The hotel offers well-equipped rooms that cater to various needs, including those of families and disabled individuals with spacious family rooms and accessible facilities.

Despite a few minor issues such as occasional maintenance problems or the absence of a second chair in some rooms, the overall guest experience is very positive. The bedding is comfortable and the rooms are quiet, ensuring a restful sleep even when located near busy areas.

The modern and stylish decor, coupled with excellent cleanliness and good facilities, consistently meets and often exceeds guests' expectations. The hotel's central location and the helpfulness of the staff add to the appeal, making Four Points Flex by Sheraton Essen a highly recommended choice for travelers seeking a pleasant and hassle-free stay.

Beds
Four Points Flex by Sheraton Essen receives numerous positive remarks for its beds from guests. Many reviews highlight the comfort, cleanliness and overall quality of the beds, noting that they are good, great, very good and top-notch. Guests describe the beds as large, cozy and incredibly comfortable with comfortable mattresses and quality duvets enhancing the sleeping experience. Beds are also praised for being surprisingly comfortable, providing great sleep and offering great bed space.

However, a few guests mention issues with the pillows being uncomfortable and some beds being too hard or too soft with some sheets reportedly dirty from chocolate or showing minor stains. Despite these occasional concerns, the general consensus points to the beds being a strong positive aspect of the hotel, contributing significantly to a comfortable stay.

Cleanliness
Four Points Flex by Sheraton Essen impresses travelers with its exceptional cleanliness, consistently receiving high praise for its spotless and well-maintained spaces. Guests frequently highlight the immaculate condition of both rooms and common areas, noting the hotel's modern and functional design. The overall environment is described as clean, bright and pleasant with soundproof, hygienic rooms that enhance comfort and tranquility.

The comprehensive sanitation procedures, including thorough cleaning and disinfection practices, reflect the hotel's commitment to maintaining a germ-free environment. Bathrooms receive special attention, often noted for their modern fixtures and spotless cleanliness. Beds and bedding, while generally clean and comfortable, did receive occasional comments about stained duvets, but such instances appear to be rare.

Guests appreciate the beautiful, spacious accommodations that are not only clean but thoughtfully designed to be functional and welcoming. The proximity to train stations and the central location further add to the convenience, making the hotel an attractive choice for travelers seeking comfort and hygiene. Overall, Four Points Flex by Sheraton Essen stands out as a pristine and well-maintained option for visitors to the city.

Staff
The staff at Four Points Flex by Sheraton Essen consistently receive high praise for their friendliness, attentiveness and helpfulness. Guests frequently highlight the warm and courteous nature of the team, whether at reception, the breakfast room or other areas of the hotel. The staff's professionalism and ability to provide excellent service, even under high occupancy, contribute significantly to positive guest experiences. Many reviews pinpoint the super friendly and accommodating demeanor of the staff, describing them as exceptionally helpful, polite and efficient. The reception team, in particular, stands out for being welcoming and accommodating, making check-ins and stay inquiries smooth and pleasant. Overall, the staff’s friendliness, coupled with their professional service, leaves a lasting impression on guests, enhancing their overall stay at the hotel.

Wi-Fi
The wifi experience at Four Points Flex by Sheraton Essen offers a mix of feedback from guests. Many appreciated the free wifi, praising good connectivity and high speeds on several occasions. Descriptions such as "good wifi", "good connectivity" and "excellent WiFi" reflect the positive aspects of internet access in the hotel. However, there are several mentioned issues. Guests reported varying performance, from average and decent services to periods where the wifi did not work at all. Problems were noted on higher floors such as the 4th and 7th, as well as during specific periods, affecting both browsing on phones and working on laptops. There were mentions of specific issues like weak signals, poor internet speed and connectivity that was inadequate for activities such as using Facebook or Instagram. Despite these issues, the overall sentiment leans towards positive remarks about the WiFi service, particularly highlighting its availability and the fact that it's included at no extra cost.

Parking
The parking situation at Four Points Flex by Sheraton Essen receives a mix of positive and critical remarks from guests. Many appreciate the availability of both private and public parking options with ample and spacious facilities directly on the hotel premises or nearby. Security is a common highlight with mentions of safe and gated parking areas. Guests praise the ease and accessibility of parking, as well as the reasonable availability of spaces, even though some note that spaces can sometimes become occupied.

On weekends, complimentary free parking is available nearby and there are affordable parking options close to the hotel. However, some aspects of parking come with an additional cost, notably €14 per night, which is considered expensive by some guests. There are suggestions that parking fees should be included in the accommodation cost to enhance value.

While there are ample parking spots, a few guests mention narrow passages and the absence of a reservation system for parking spaces as minor inconveniences. Nevertheless, the overall consensus reflects that the hotel provides good, reliable and varied parking facilities for its visitors.

Family
Four Points Flex by Sheraton Essen has garnered positive feedback from families, highlighting its excellent accommodations and child-friendly features. The establishment is commended for its perfectly prepared family setups, ensuring a pleasant stay for both adults and children. Families can avail rooms that are spacious enough to accommodate two adults and a baby or even a family of four with plenty of space and privacy. The hotel offers family rooms with thoughtful amenities such as extra cots, baby cots and connecting doors, which have been particularly appreciated for providing both comfort and privacy.

The hotel’s atmosphere is noted to be family-friendly, making it ideal for family trips, whether for a visit to the Christmas market, Movie Park or simply an extended weekend getaway. Families have specifically praised the diverse breakfast options and the helpful, smiling staff, contributing to a pleasant, comfortable stay.

The layout of the rooms is particularly praised, allowing for cozy family time, such as watching TV together. The central location of the hotel makes it a perfect choice for city trips with many guests recommending it for its convenience and suitability for family vacations. Cleanliness and modern decor are also highlighted, adding to the overall positive experience for family stays at Four Points Flex by Sheraton Essen.

3 Star
Four Points Flex by Sheraton Essen offers an affordable option for travelers seeking three-star accommodations with good value for money. Guests consistently highlight the hotel as providing great value for the price with terms like "exceptionally good breakfast" and "excellent value for price" frequently mentioned. Despite its three-star rating, many feel it surpasses expectations, even comparing favorably with other well-known hotel chains.

The hotel maintains its rating with an offering that includes friendly staff and a pleasant stay, suitable for short visits. The rooms meet the expectations for a three-star establishment, ensuring cleanliness and comfort, which many guests find equates to a fair deal for the price.

Overall, Four Points Flex by Sheraton Essen stands out in the mid-range category, making it a recommendable choice for those looking for good, simple accommodations without compromising on value or service.

Business
Nestled in the heart of Essen, Four Points Flex by Sheraton Essen stands out as an ideal choice for business travelers, offering a multitude of modern comforts and facilities that cater specifically to the needs of professionals on the go. Centrally located with easy access to key city attractions and superior transport connections, this hotel makes both business and city stays seamless and efficient.

Rooms at GHOTEL are well-maintained and come equipped with everything necessary for work and relaxation, featuring amenities that provide good value for money. The business lounge, known for its excellent coffee, as well as the functional business facilities, make it a top pick for trade fairs and congresses. Guests appreciate the smooth check-in processes, whether online or at the desk, which adds to the overall efficiency of their stay.

The hotel is lauded for its quiet and conducive environment for work, making it the preferred choice for overnight business trips. Occasional noise issues aside, it remains a favorable spot due to its great value and fair prices. For those looking for a business-friendly atmosphere with modern comforts, Four Points Flex by Sheraton Essen is highly recommended, offering a seamless blend of convenience and functionality for the discerning business traveler.

Accessible
GHOTEL hotel & living Essen showcases a high degree of accessibility for guests with disabilities. The hotel emphasizes uncomplicated access and is easily accessible by car with excellent parking options, including a covered parking area. The reception is noted to be accessible and friendly, contributing to a welcoming atmosphere for disabled individuals.

The rooms are well-sized for wheelchair users, providing ample space for navigation. However, some areas such as heavy doors and the absence of specific accessible features like window handles do present challenges. Despite this, the hotel meets general accessibility standards and has no observed barriers that impede movement.

Its central location and proximity to the main train station add to its appeal for travelers with disabilities, offering convenient access to nearby amenities. While certain aspects like the inability to charge an electric car and a noisy ventilation system were noted, the overall impression is one of a clean, quiet and comfortable stay suited for a broad range of guests.

Dog Friendly
Four Points Flex by Sheraton Essen offers dog-friendly facilities that generally receive positive feedback from guests. The hotel's rooms are noted for their comfort and excellent sound insulation, which is particularly favorable for stays with large dogs. There is ample space to accommodate pets comfortably and the hotel is recognized overall as pet-friendly. However, there are a few drawbacks. The location is mentioned as not optimal and some guests experienced unexpected delays when arriving at night with their dog. Additionally, there are restrictions on where dogs can go within the hotel, as they are not allowed to enter the restaurant. While the dog fee is considered high, some guests have also noted that a small dog fee was not refunded.


No, Four Points Flex by Sheraton Essen doesn't have any pool.

No, a spa isn't available at Four Points Flex by Sheraton Essen.

Yes, Four Points Flex by Sheraton Essen welcomes dogs.

Yes, parking facilities are available at Four Points Flex by Sheraton Essen.

No, Four Points Flex by Sheraton Essen doesn't have a gym.

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